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Piedra de Agua Palenque

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#14 of 34 Hotels in Palenque
Certificate of Excellence
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1 room 2 adults 0 children
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Piedra de Agua Palenque
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176 Reviews from our TripAdvisor Community

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Showing 54: English reviews
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Cordoba, Spain
Reviewed 18 January 2017 via mobile

We spent half a night in the hotel. The reason for leaving at 3 am was the rain. Our bedroom was comfortable but the two sides of the door were open just a mosquito net between us and the jungle. The terrace was covered with a plastic roof. The rain was like crazy loud drums all night. As it was...

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Helpful?
Thank GeorgeLaszlo
Piedradeagua, Gerente at Piedra de Agua Palenque, responded to this review
Google Translation

Estimado Huesped: Es un placer haberlos recibido en esta su casa, Agradecemos su valioso tiempo en dedicarnos sus comentarios y...

Reviewed 22 December 2016 via mobile

We really liked this hotel, beautifully styled rooms with lots of amenities. The staff was super friendly .. we had breakfast in our room every day. The hot tub is a nice touch (could have been a little hotter though) . Perfectly located for our visit to Palenque and all the other attractions .. like "los aluxes" Would recommend it...

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Thank Andrea C
Piedradeagua, Propietario at Piedra de Agua Palenque, responded to this review
Google Translation

Estimado huesped, es un placer saludarle y muy grato haberlos recibido en esta su casa, sus comentarios son muy importantes...

Mexico City, Mexico
Reviewed 18 December 2016 via mobile

We enjoyed our stay at this lovely boutique hotel, which seemed almost empty at the time, in a spacious and very private cabin at the end of the property (no 101), an upgrade vs. what we had originally booked. Many little details, such as the bath room amenities, local arts and crafts around the entire property, breakfast (continental) delivered to...

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Thank joschli
Piedradeagua, Gerente at Piedra de Agua Palenque, responded to this review
Google Translation

Estimado Huesped: Es un placer atenderles, agradecemos sus comentarios, serán tomados en cuenta para una mejora continua en esta su...

Portland, Oregon
Reviewed 25 November 2016

We are frequent travellers and have stayed in a wide variety of lodgings around the world. My husband booked this "spa" on-line for 3 nights as a special treat for my birthday. From the very first night we were kept awake by a loud family with screaming children, and although I got up to ask the family to please be...

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Thank Theresa B
Piedradeagua, Gerente at Piedra de Agua Palenque, responded to this review
Google Translation

Estimado huésped: Es un placer saludarle y haberlos recibido en esta su casa. Muchas gracias por las observaciones realizadas realizada...

Rotterdam, The Netherlands
Reviewed 22 August 2016

Piedra de aqua is a fantastic retreat from the Palenque tourist buzz... Although the archeological site is by far not as touristic as Chitzen Itza, we really enjoyed coming into this quiet paradise after seeing the ruins. The pool is clean, and large enough for a dive and relax. The hammocks on the patio of the cabañas were pure relax....

Review collected in partnership with this hotel
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Thank 35Edwin
Piedradeagua, Gerente at Piedra de Agua Palenque, responded to this review
Google Translation

Estimado huésped, es un honor recibirlos en esta su casa, nuestro compromiso es su satisfacción mediante el cuidado de los...

A TripAdvisor Member
Level Contributor
4 reviews
1 helpful vote
Reviewed 9 August 2016 via mobile

This hotel is such a find. Very peaceful after a long drive. Service of staff excellent. Beautiful gardens and rooms. Night swimming in the tropical pool and relaxing with cold beers in the hot tub. Staff even run the outdoor bath for you on your terrace and light candles around it. Thoroughly recommended.

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1Thank A TripAdvisor Member
Piedradeagua, Gerente at Piedra de Agua Palenque, responded to this review
Google Translation

Estimado huésped, gracias por elegir Piedra de Agua para su reciente visita a Palenque, es para nosotros un honor poderles...

Reviewed 5 July 2016 via mobile

We finalized our family road trip thru CHIAPAS ending in this beautiful place!!!! Service was wonderful!!!! No hot water in Jacuzzi do No restaurant in the hotel Great rooms and bathrooms!!!! Great location to stay here and visit Palenque and Agua Azul!!!!

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Thank Antonio G
Piedradeagua, Gerente at Piedra de Agua Palenque, responded to this review
Google Translation

Estimado huésped, es un placer recibirlos en esta su casa, gracias por sus comentarios, cada día estamos mejorando para brindar...

Guadalajara, Mexico
Reviewed 28 February 2016

A friend and I stayed here for 3 nights in February and we chose it for its location. There are some good things to say about the hotel, but overall we were disappointed. First off, making a reservation was a challenge. The hotel was recommended to us by another hotel that was full, and when we called to reserve, we...

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Thank azulblue974
Reviewed 25 February 2016

I wish I could keep this little gem of a hotel for myself, but I might as well share the wonder. We stayed in Piedra de Agua for a few days in May, with very few other guests, and it was one of the best hotels I have ever experienced. It is wonderfully quiet - except for the screams of...

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Thank Camille_vll
Nivelles, Belgium
Reviewed 22 February 2016

very nice hotel with charming terrace, nice pool . There is no restaurant but you can eat nearby in a very nice small restaurant. Almost no guest when we where there. Personal very helpfull and very nice attentions A good place to visit palenque ruins

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Thank nounours650

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Amenities

Highlights
  • Free Parking
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Breakfast Available

Additional Information about Piedra de Agua Palenque

Address: Zona Arqueologica de Palenque Km 2 5 | Carretera a las Ruinas, Palenque 29960, Mexico
Region: Mexico > Southern Mexico > Chiapas > Palenque
Price Range: $148 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Piedra de Agua Palenque 3.5*
Number of rooms: 20
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Also Known As:
Piedra De Agua Palenque Chiapas
Hotel Style:
#3 Romantic Hotel in Palenque
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Questions & Answers

Here's what travellers have asked, with answers from Piedra de Agua Palenque staff and other travellers.
2 questions
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Questions? Get answers from Piedra de Agua Palenque staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Probably as far away from the main lobby for quiet, but it will depend on your neighbours!”
 of 5 bubbles 33KarenW, 28 Jan 2016 | Read review
“go for another hotel”
 of 5 bubbles Jan79_13, 17 Mar 2015 | Read review
“The King room 101 is huge and the furthest away from the lobby. It abuts a small farm, so expect roosters that begin crowing about 4 AM.”
 of 5 bubbles gayinoakpark, 10 Mar 2015 | Read review
“Would recommend a completely private room at the end of the path such as No 101 with nothing between you, your terrace and the jungle Wi fi only in reception”
 of 5 bubbles 927simona, 30 Oct 2014 | Read review
“Rooms 101/102/103”
 of 5 bubbles FDG44, 5 Mar 2014 | Read review
5 of 5