We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Inn Palenque, Chiapas

Save
Traveller (27)
Room & Suite (20)
Pool & Beach (7)
You may also like
See all
Nearby Hotels
Overview
  • Excellent16%
  • Very good16%
  • Average30%
  • Poor16%
  • Terrible22%
27 Jul 2017
“Beautiful plants and birds ~ lousy service”
8 Feb 2016
“Amazing Place to Stay”
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Wheelchair Access
3 Star Hotel
All hotel details
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (18)
Filter reviews
4 results
Traveller rating
1
0
2
1
0
Traveller type
Time of year
LanguageEnglish
More languages
1
0
2
1
0
See what travellers are saying:
FilterEnglish
Updating list...
Reviewed 28 July 2017

Upon checking in, we were greeted by a front desk manager that did not have our confirmed payment and wanted to charge us again for our room. She insisted upon keeping my printed Travelocity reservation. Very rude woman overall. She wanted to charge an additional...More

1  Thank David H
Reviewed 9 February 2016

This was the "BEST" Comfort Inn I have ever stayed at. (World Wide) The rooms were clean, plenty of hot water, TV Channels, A/C and strong Wi-Fi no matter whether inside or out. Friendly staff and the thing that surprised me the most was.....Long/Short Tail...More

Thank CHRISTOPHER P
Response from fermin g, Gerente at Comfort Inn Palenque, ChiapasResponded 10 February 2016

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for...More

Reviewed 4 February 2016

Beautiful property - building & grounds, adequate-sized rooms, beautiful exotic birds on the property are a nice touch. I especially liked the toucans. The location is good if you have a car - ample free parking. Not close enough to the city center to walk...More

1  Thank BAM1953
Response from fermin g, Gerente at Comfort Inn Palenque, ChiapasResponded 10 February 2016

hank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff...More

Reviewed 6 January 2016

The hotel is really nothing special. Clean, comfortable, a little bit old. As with most hotels in this area this is an exterior corridor hotel but being in the middle of the jungle this means bugs, many many bugs. It is annoying, but it is...More

1  Thank portlog
Response from fermin g, Gerente at Comfort Inn Palenque, ChiapasResponded 7 January 2016

hello We welcome your comments, I assure you, they will be taken into account to make your next stay more pleasant. happy New Year Fermin Gonzalez

View more reviews
Most Booked Properties in Palenque
See allSee all
About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Room Service
Free Parking
Restaurant
Hotel Amenities
Meeting Rooms
Room Service
Free Parking
Business Centre with Internet Access
Things to do
Pool
Restaurant
Details
Hotel class
Room types
Non-Smoking Rooms
Details
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (27)
Room & Suite (20)
Pool & Beach (7)
Dining (2)
Questions & Answers
Get quick answers from Comfort Inn Palenque, Chiapas staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"No sure if there is a difference. No elevator."
Read review
"All Rooms are fine."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing