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Travellers' Choice
Exuding the relaxed atmosphere of a private club, Pocono Palace Resort is a romantic retreat on private Echo Lake in the heart of the Pocono Mountains - only an hour drive from the George Washington Bridge. A favorite of couples and honeymooners, this four-season resort property features 189 suites, two restaurants, a bar and the Applause Nightclub. With recent upgrades made around the property, including updates made to all 7 suite-types, guests are finding the Pocono Palace experience even more exciting than ever-before. Guests gather at the Indoor Activity Zone for racquetball, basketball, mini golf, tennis, billiards and arcade games, while spa-goers unwind in the Spa, where a menu of massages, aromatherapy wraps and other services promote relaxation and wellness.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Canoeing
Game room
Banquet room
Wifi
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Hiking
Mini golf
Skiing
Tennis court
Billiards
Entertainment staff
Evening entertainment
Fishing
Table tennis
Nightclub / DJ
Spa
Couples massage
Massage
Adults only
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
Shops
ATM on site
24-hour front desk
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Room features
Air conditioning
Fireplace
Housekeeping
Private balcony
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Location
3150Reviews87Q+A100Room tips
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wonderful time!!!we loved it! we stayed in the fancy apple suite and it was just awesome, we rented a golf cart and took a ride around the grounds it was a great honeymoon we plan on returning for our one year anniversary.
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
Our room Garden of Eden Apple had been remodeled and everything had been upgraded New shower ,flooring and paint Stayed here for many years and hopefully will return next year for our 45 th anniversary
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at Pocono Palace Resort
Responded 23 Jan 2023
Dear Lana, We're thrilled you had a five-star stay at Pocono Palace Resort. Thank you for spotlighting our beautiful upgrades, and please come back soon for another memorable time. Warm Regards, Pocono Palace Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The beds are super comfy. The room was spectacular. The activities are fun. Food was delicious. Beautiful atmosphere. My only con is the rooms are hot and stuffy, not enough air conditioning. So that could improve.
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Try the games, they're fun and you can win prizes.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The rooms and grounds are clean and beautiful. Food is excellent. The bed was worn and sagging in the very center. They closed down the golf course and now only rent carts at $20/hour - lots of unused carts just sitting at that price! When it’s slow, scheduled events just dont take place. Not overly impressed with the staff at this location - but housekeeping is excellent.
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Don’t expect fun activities dying slow times. Bring some balls for the driving range. Make your...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
The food served was great and the servers were even better and definitely deserve the recognition for their great customer service but sadly the amenities of the resort are very outdated and the house keepers neglected to do our room entirely until the last night we stood there, and for that to even happen we had to call the front desk multiple times. Also if you Plan on staying here and plan on spending some time in your hotel room be sure to bring a device you can stream to such as a firestick or gaming console, because the selection for any television or channels is very limited and stale. Also make sure you arrive on a certain date because me and my wife were very excited to try some activities. Only to find out that they aren't available until next month even though it said nothing like that on the website.…
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Bring streaming devices suck as firestick if planning on staying in room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at Pocono Palace Resort
Responded 3 days ago
Hi Pedro, Thanks for taking a moment to share your experience. We're glad you enjoyed the tasty food and wonderful dining staff, and we'll be sure to share your kind words. However, we sincerely apologize for the mishap with your room cleaning. Your feedback will be passed along to our Housekeeping Supervisor to address this moving forward. Overall, we hope you had a relaxing stay. Thank you for your time, and please consider allowing us a second chance to impress you. Warm Regards, Pocono Palace Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We came to this resort for my birthday in the beginning of May. Upon arriving we noticed that our deadlatch lock was broken and we could only lock the door by the handle. We weren't to concerned until we went to leave for dinner across the street and went to lock the sliding door only to discover that lock was also broken as well. We had to wedge the door to secure our things in the room. The room could also use a much needed remodel it just looked and smelled like an old property. The next day we started with the buffet that was included with our room. I couldn't even finish my plate due to how hard/cold the food was, if I come back I will be going to a restaurant. They had also just recently released trout and when we went on a walk to finish out our last day ( three days after the release ) there was dead trout along the walkway. Regardless of what couldn't be changed we made the best of our trip and loved the privacy of having a person pool in our suite!…
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Poor quality for hefty amount. If anything you are paying for the indoor pool.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at Pocono Palace Resort
Responded 3 days ago
Dear Margaret, Thanks for choosing our property and for sharing your thoughts. We hope you enjoyed some relaxation; however, we sincerely apologize that we were unable to meet your expectations. Your feedback will be discussed with our Maintenance Manager and Executive Chef as we continually strive to improve our guests' experiences. Thank you again for your time, and we hope you'll consider allowing us another chance to deliver the fantastic stay we're known for. Warm Regards, Pocono Palace Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room is nice but is in desperate need of renovation A lot of cosmetic wear and out of style decor The pool is definitely the highlight and makes the whole room The lake view is beautiful and is definitely a draw Everything was clean But there were a couple things broken Like the latch to the porch the mirror in the bathroom I think with just some mild renovations this could be a exceptional place
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at Pocono Palace Resort
Responded 3 days ago
Hi Michaela, Thank you for taking the time to let us know about your stay. It's great to see that you enjoyed the views from our clean accommodations and were able to relax in the pool. We appreciate your feedback on the areas that need improvement and will work to address these issues. Please come back and see us again in the future. Warm Regards, Pocono Palace Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We recently stayed at Poconos Palace. The place had a ton of activities; duck pin bowling, biking, row boats, pool, corn hole, Jenga, shuffle board, bingo, etc. The location was just about 15 minutes away from Bushkill Falls, which made for a nice hiking excursion. The whole place is a bit retro. So, if you embrace the idea of it, you'll have fun. It gives off the vibe of being at a campsite that's on the fancy side. Some of the amenities feel a bit dated, but everything was clean and maintained. I would rate the food 3 of 5 stars. Meals were decent, but a bit bland in flavor. Portion size was very filling for the meals. Website states breakfast is from a menu, but it was actually a buffet while we were there. Dinner came with a really nice salad bar.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at Pocono Palace Resort
Responded 3 days ago
Dear Amy, Thank you for taking the time to let us know about your visit to Pocono Palace Resort. It's wonderful to see that you liked our clean, well-maintained accommodations and were able to utilize some of our great on-site amenities. We appreciate your feedback on our food and beverage options and will be discussing your comments with our Executive Chef. Please come back and see us again in the future. Warm Regards, Pocono Palace Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room and property were well kept. There were fun activities throughout the day and evening. The only criticism I have is of the front desk staff and the fact that the suite was not ready on time. The ladies were very rude and seemed indifferent to the fact that we came to check in on time (3:30) and yet the room was not ready for close to an hour later. Some empathy could have went a long way.
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We had another FANTASTIC stay at Pocono Palace. As usual everyone we ran into was pleasant. The staff AMAZING as usual. Be back again in the fall. Courtney is awesome as CXO. Annalise great dinner service. Front desk and bartenders were spot on THANK YOU ALL
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: It may seem pricey but if you get breakfast and dinner included it is a.good price. Place...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at Pocono Palace Resort
Responded 6 days ago
Hi, Thank you for the outstanding review of your recent stay at Pocono Palace Resort. We enjoy hearing from returning guests they've had another wonderful visit with us. Our lovely facility and exceptional service are among the many reasons our patrons return to visit with us time after time. You can be sure your kind words will be shared with Courtney, Annalise, and all of our amazing team. It will be our pleasure to host you again in the beautiful Pocono Mountains, and we'll see you this fall! Warm Regards, Pocono Palace Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$223 - US$337 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pocono palace hotel marshalls creek, caesars pocono palace poconos, poconos palace
LOCATION
United StatesPennsylvaniaPocono Mountains RegionMiddle Smithfield Township
NUMBER OF ROOMS
189
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Claim Your ListingPOCONO PALACE RESORT: UPDATED 2023 Reviews, Price Comparison and 2,963 Photos (Middle Smithfield Township, PA) - Tripadvisor
Frequently Asked Questions about Pocono Palace Resort
Which popular attractions are close to Pocono Palace Resort?
Nearby attractions include Bushkill Falls (6.8 km), Country Kettle (7.3 km), and Pocono Snake & Animal Farm (7.7 km).
What are some of the property amenities at Pocono Palace Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Pocono Palace Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Pocono Palace Resort?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Pocono Palace Resort?
Conveniently located restaurants include The Gem and Keystone Brewpub, Pizzaro's Pizzeria & Italian, and Perkins Restaurant & Bakery.
Are there opportunities to exercise at Pocono Palace Resort?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are there any historical sites close to Pocono Palace Resort?
Many travellers enjoy visiting Millbrook Village (8.3 km) and The Historic Castle Inn (11.5 km).
Does Pocono Palace Resort have any great views?
Yes, guests often enjoy the lake view available here.