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Ibis Auckland Ellerslie

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Ibis Auckland Ellerslie
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643 Reviews from our TripAdvisor Community

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Showing 611: English reviews
Auckland Region, New Zealand
Reviewed 15 February 2013

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Helpful?
Thank Koutu
Paul A, General Manager at Ibis Auckland Ellerslie, responded to this review

Madrid
Reviewed 14 February 2013

We stayed for five days in the hotel to viist friends and attend a car show. Locatioin is great and the staff were very helpfull and the rooms and public places excellent. The only two gripes were the mininsucle 20 min a day WiFi free access - yes you can use the machine in the lobby for more than one...

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Helpful?
Thank VERONICA V
Paul A, General Manager at Ibis Auckland Ellerslie, responded to this review

Thank you for taking the time to tell us about your experience at Ibis Ellerslie. It’s great to read you enjoyed your room & hotel facilities, and felt the staff was very helpful. I appreciate your feedback on our internet and Food & Beverage offer. We are continuously working on improving our product and services, keeping in mind that great...

Rotorua, Bay of Plenty, New Zealand
Reviewed 13 February 2013

I have stayed here several times but this time was the last time. We checked in early and dropped bags off and left to get to the airport to drop my sister and her kids off for a late flight. . We go in around midnight and dropped of to sleep. I was horrified in the morning to find there...

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1Thank Edward J
Colin M, Manager at Ibis Auckland Ellerslie, responded to this review

Thank you sincerely for sharing your experience. Cleanliness, care and consistency are key to what we do; and based on your description of your experience, you did not experience this during your stay with us. We are sincerely sorry.

Tauranga
Reviewed 13 February 2013

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Thank Annj_bobe
Colin M, Manager at Ibis Auckland Ellerslie, responded to this review

New Plymouth, New Zealand
Reviewed 11 February 2013

Very nice Hotel but I think the bath rooms are to small. Other wish on the whole it is a very nice hotel well located the service was very good and will recommend it to other people and friends. How every find it quite hard at times to book on line as it does not tell you or their is...

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Helpful?
Thank helenageej
Colin M, Manager at Ibis Auckland Ellerslie, responded to this review

Thank you for your comments. In particular, thank you for highlighting the difficulty you experienced in finding out the correct room configuration. As you will now know, we do offer rooms with two single beds or one king bed. We will find a way to make this clearer on our website. We are thankful that you will recommend us to...

Christchurch, New Zealand
Reviewed 4 February 2013

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Thank sally687
Colin M, Manager at Ibis Auckland Ellerslie, responded to this review

Bangkok, Thailand
Reviewed 2 February 2013

We stayed here for the 1st time just for the one night ( after the Nicki Minaj concert ) rYou always het what you pay for at IBIS - warts and all... small basic but functional rooms. Arrival at hotel was a little confusing as all the signs mention the Novotel ( but not the IBIS ) so on arrival...

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Helpful?
Thank Jon M
Colin M, Manager at Ibis Auckland Ellerslie, responded to this review

Thank you for your comments. We were disappointed to read that the welcome you received was not warm and friendly. Our goal is to provide a welcoming and inviting introduction to the hotel. We are genuinely sorry that you did not experience this.

Nelson, New Zealand
Reviewed 29 January 2013 via mobile

If you are looking for a clean, good value place to stay out of the CBD then Ibis Ellerslie fits the bill. I stayed just one night for work and the room was clean and comfortable. Also a good walking distance to One Tree Hill if you want some exercise. The only disappointment was breakfast which was quite basic for...

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Helpful?
Thank Kiwi_Explorer2009
Colin M, Manager at Ibis Auckland Ellerslie, responded to this review

Thank you very much for your feedback.

New Plymouth, N. Z.
Reviewed 21 January 2013

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Thank Lorraine243
Colin M, Manager at Ibis Auckland Ellerslie, responded to this review

Wellington
Reviewed 16 January 2013

We stayed in the Ibis Ellerslie but won't again. The Led for the air-con shone like a light all night, the gap under the door also let in far too much light. There were hairs in the bathroom. We realised that it was cheap, but I still expect clean. The service from the staff was fantastic, the location for us...

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1Thank Roamer1002
Colin M, Manager at Ibis Auckland Ellerslie, responded to this review

Thank you very much for your feedback. We were sorry to read that you will not stay with us again, and to know that we did not live up to your expectations. We agree, the hotel must be clean and we are committed to this. Best regards.

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Ibis Ellerslie is located in the heart of Greenlane offering easy access to many Auckland attractions. The Ellerslie Events Centre and ASB Showgrounds are in walking distance, Vector Arena, Mt Smart Stadium and Eden Park are only a short train trip away. ... more   less 

Additional Information about Ibis Auckland Ellerslie

Address: 72-112 Greenlane East, Ellerslie 1051, New Zealand
Region: New Zealand > North Island > Auckland Region > Ellerslie
Price Range: $122 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ibis Auckland Ellerslie 4*
Number of rooms: 100
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Also Known As:
Ibis Auckland Ellerslie Hotel Ellerslie
Ibis Hotel Auckland
Ibis Hotel Ellerslie
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Auckland Ellerslie staff and other travellers.
1 question
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2 months ago

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Questions? Get answers from Ibis Auckland Ellerslie staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Update the bathroom, clean vents and get rid of tired appliances”
 of 5 bubbles paulmQ982OR, 19 Feb 2017 | Read review
“Change to another hotel..”
 of 5 bubbles rayp443, 29 Jan 2017 | Read review
“Make enquiries of room specifications before booking”
 of 5 bubbles Eonlight, 17 Nov 2016 | Read review
“Get as far away from the lift as possible”
 of 5 bubbles comm-traveler, 4 Nov 2016 | Read review
“If you can afford it Id stay at the Novotel side, Ibis is a bit budget”
 of 5 bubbles nzfargo, 30 Jul 2016 | Read review
5 of 5