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Parklane Motor Lodge

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137 Reviews from our TripAdvisor Community

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Showing 135: English reviews
Melbourne, Australia
Reviewed 23 July 2016

I'll be honest, I didn't end up stating here. Read on though as to why I say this. I was booked here, arrived at around 10pm from Melbourne. On arrival, nobody was here but I called and managed to locate the keys to my room. I get to my room and use the toilet. This was the first of many...

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Helpful?
Thank Adrian Z
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Hi Adrian - I am very disheartened to hear of your experience with Parklane Motor Lodge in March this year. Whilst your stay was before our time, I could not imagine a worse scenario for any guest. I can assure you that our previous Managers have had many amazing reviews based on the genuine guest care. I can only assume...

Te Puke
Reviewed 20 June 2016

Lovely people but the motel is quite tired. At the price it was ok but it was advertised as reduced by $100 for the night we stayed. I am glad I didn't book it at full price. Please replace the smoke alarm would be the major concern. The loo was interesting size wise(Glad by large hubby wasn't with me). The...

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Helpful?
Thank Clare C
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Hi Clare -we truly appreciated you highlighting the missing smoke alarm in the room. Smoking in rooms is prohibited and past guests have tried to thwart this by removing the smoke alarms - a fact we are unaware of until someone like you draws our attention to it. Parklane Motor Lodge is a unique building and we are excited about...

New Zealand
Reviewed 12 June 2016 via mobile

Nothing flash but has everything you need. Good shower, comfy beds and friendly staff. If I had to nit pick I would say the light switches are in odd places and the TV channels are all over the place. The pillows aren't great but there's plenty of them if you need to reach your desired pillow height.

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Helpful?
Thank Nicole T
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Hi Nicole - your review made me chuckle and your "nit-picking" is on point. The TV - including the channels & remotes have proven to be the bane of our existence - and one we are working diligently to address. Appreciate you taking the time to post up a review and look forward to welcoming you again.

Fort Lauderdale, Florida, USA
Reviewed 31 May 2016

The owners and staff were great & very helpful. BUT this did not overcome the condition of the Motel It needed some serious help. Internet intermittent or non existent. Holes in carpet in the rooms, NO AC and had to ask for fans. To leave the windows open was REALLY Loud on main highway. Shower built for midgets where you...

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Helpful?
Thank John & Kathy P
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Hi John & Kathy. Having recently taken over management of Parklane Motor Lodge I have found it extremely enlightening to read the reviews of past guests. Whilst it is heartening to read your comments on the great staff - the fact that you needed to request a mattress topper is not ideal. The architecture of the Motel is unique however,...

Masterton, New Zealand
Reviewed 23 May 2016 via mobile

I stayed here due to an expo across the road at the Showgrounds which made the location perfect. The hosts met us and provided an excellent welcome and service, same on leaving. However, if I was to offer a song for the condition of the establishment, a couple come to mid: Cher's - "If I could turn back time" or,...

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Helpful?
Thank Jim K
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Hi Jim. Great pics and a great review! As a new Management team we are working through a checklist of priorities - and you have definitely nailed some of those on our list! We pride ourselves on our "kiwi hospitality" so thank you for your kind words. I have also passed on your comment about cleanliness to our Housekeeping team...

kaitaia
Reviewed 23 May 2016

was nice for a night.pillows need changing.reception lady was friendly.room was small.no towels were left for us so we couldn't have a shower.had stayed there years ago and was very different.room smelt like someone had been smoking a cigar in it.no heating.more blankets were provided.becareful of the snacks there they aren't free.i found the price list on the floor.

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Helpful?
Thank trinda b
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Hi Trinda - I had some mixed feelings when I read you review. Overall, I think we could've done better when it came to your experience with us, I hope we get another opportunity to do so in the future. Thank you for taking the time to post.

New Plymouth, New Zealand
Reviewed 1 May 2016

A welcome that was friendly, with good information provided on local eateries, and directions. Accommodating in requests. The room however, was very tired and in need of some repairs. Stains on the carpet, when I sat on the floor the smell of the carpet was noticeable. Window blinds, some missing meaning a good lack of privacy from other rooms. Electrical...

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Helpful?
Thank D0rzy
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Thanks for the review and letting us know what areas you felt were letting us down our staff will be going through and seeing where we can improve

Auckland
Reviewed 25 April 2016

This is a lovely place, and I used to book here regularly. My experience at checkin was the worst I've ever had in over 15 years of travelling. Will never return here. Arrogant and disgusting manager onsite.

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Helpful?
Thank Aklguy
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

you can see by previous comments the management staff are very helpful and friendly in nearly every previous review,our staff have never been Arrogant and disgusting to any guest I can only assume that you were having a bad day and unfortunately your attitude may not have got you what you wanted

Hamilton, New Zealand
Reviewed 21 February 2016

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Helpful?
Thank Lynda C
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

BH
Reviewed 12 February 2016

The bathroom has no windows. It is narrow and moisty. Some rooms are located upstairs, with no lift to carry the luggage. Blankets were dirty and smelly. Horrible. Ongoing civil works by the hotel made it very hard to sleep.

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Thank Mat_123456789

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Parklane Motor Lodge

Address: 222 Green Lane West, Epsom 1051, New Zealand
Region: New Zealand > North Island > Auckland Region > Epsom
Price Range: $165 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Parklane Motor Lodge 4*
Number of rooms: 38
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Also Known As:
Parklane Hotel Auckland
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Questions & Answers

Questions? Get answers from Parklane Motor Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The massive skylight, deck and normal size spa were good”
 of 5 bubbles tooktheredpill, 19 Nov 2016 | Read review
“I stayed in room 30 make sure you have heating or blankets and a quiet fridge!”
 of 5 bubbles Whakaue, 28 Jul 2016 | Read review
“get a room away from the road and next door that's been renovated”
 of 5 bubbles trindab, 22 May 2016 | Read review
“I'm not sure if it is possible to find a good room”
 of 5 bubbles Mat_123456789, 12 Feb 2016 | Read review
“Just don't do it okay!”
 of 5 bubbles Suzieq51687, 19 Jan 2016 | Read review
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