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Novotel Canberra

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#23 of 58 Hotels in Canberra
GreenLeadersBronze level
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1 room 2 adults 0 children
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Novotel Canberra
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3,151 Reviews from our TripAdvisor Community

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Showing 3,108: English reviews
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Hobart, Australia
Reviewed 3 days ago NEW

This is a place to stay if you are in town for a one night business stay in a horrible location. The staff couldn't be bothered to great us or tell us about the amazing things that were happening in another part of town and, quiet frankly, if you pitch up in a hotel lobby that has a designated area...

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Helpful?
Thank GrannyWanderer
Sydney, Australia
Reviewed 4 days ago NEW

This is meant in a kindly way... We arrived to the check-in on 17/03 met by a too friendly girl gabbling in a dirty uniform. the dress and the blazer, given a disable room (we are not disabled nor did we request one) that had seen better days (room 303) rang about this no call back rang again told to...

Review collected in partnership with Novotel Hotels
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Thank R9326XFrobinc
Sydney, Australia
Reviewed 6 days ago NEW

The Novotel in Canberra is a very pleasant hotel in a great location with convenient on-site parking. The staff are friendly and the amenities are of a high class. We recommend Novotel for both business and pleasure in the Capital.

Review collected in partnership with Accorhotels.com
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Thank Philip B
Sydney, Australia
Reviewed 1 week ago

Review collected in partnership with Novotel Hotels
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Thank patriciagI8349CR
London, United Kingdom
Reviewed 1 week ago

From the moment we arrived, we were made to feel very welcome. Our room on the first floor, was big and very comfortable. We also had large bathroom Containg a wet room. Breakfast is self service and a good selection of hot and cold food. Charlotte on reception, help us on a couple of occasions, she was alway helpful, and...

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Thank GRabbit
Tasmania
Reviewed 1 week ago via mobile

Spent two nights here while working in Canberra. Location on Northbourne avenue is central and convenient. Reception on arrival was pleasant, welcoming, and efficient. The lobby is modern and cheery. I had a King balcony room that was very comfortable and well appointed. Room service menu is severely limited after 9:30pm as is restaurant service which is a shame. Breakfast...

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Thank Moonrock1962
holland
Reviewed 1 week ago via mobile

Very happy with our stay & will stay again! Best central location, great pool & rooms. Food was pricey & very average but convenience wise (3 children) it was a winner. Good buffet breakie & accomodating staff.

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Helpful?
Thank mel_inholland
Nathan F, General Manager at Novotel Canberra, responded to this review

Dear mel_inholland, It is a pleasure to receive your feedback regarding you recent stay with us at Novotel Canberra. I am pleased that you have enjoyed the service provided by my team, the central location and our sumptuous buffet breakfast. I will pass on your feedback to my team and we look forward to welcoming you back to Novotel Canberra...

Melbourne, Australia
Reviewed 1 week ago via mobile

Such a good spot to stay in terms of access to Civic. Everything is in walking distance and very convenient. My room was spacious, clean and well appointed. I'd certainly recommend and return myself in future.

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Helpful?
Thank Melp71
Nathan F, General Manager at Novotel Canberra, responded to this review

Dear Melp71, Thank you for your feedback regarding your recent stay with us at Novotel Canberra. I am pleased that you have enjoyed the central location of the hotel and cleanliness of the property. I will pass on your feedback to my team and we look forward to welcoming you back to Novotel Canberra again soon. Kind regards, Nathan Frost...

Sydney
Reviewed 2 weeks ago

Sad, tired, dated - the list could go on. This property needs a BIG update and soon. I stayed for two nights and really didn't enjoy it at all. Reception and reception staff were below par, the restaurant and bar looked like a better option to the tired room, but, well, looks truly can be deceiving. And $16 for a...

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Thank Millersenvacance
Nathan F, General Manager at Novotel Canberra, responded to this review

Dear Millersenvacance, Thank you for taking the time to tell us about your experience at the Novotel Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest...

Hobart, Australia
Reviewed 2 weeks ago via mobile

Novotel Canberra is my no.1 place to stay when in Canberra as it seems to have everything available centrally - good breakfast restaurant, great gym and pool area and the shopping centre and restaurants are not far away.

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Helpful?
Thank sparkles5155
Nathan F, General Manager at Novotel Canberra, responded to this review

Dear sparkles5155, Thank you for your review of your recent stay with us at Novotel Canberra. I am pleased that you have enjoyed all aspects of your stay with us and I will pass on your feedback to my team. We appreciate the feedback and we look forward to welcoming you back to Novotel Canberra again soon. Kind regards, Nathan...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Novotel Canberra offers premium 4.5 Star hotel accommodation in the heart of the nation's capital and close to the retail, entertainment and business district. Novotel Canberra features 286 rooms, suites and apartments, all with a comfortable, modern design. The hotel features an indoor heated swimming pool, sauna, spa and gym. Please note that the pool, spa and sauna will be closed from 26 April 2016 until 30 May 2016 during refurbishment of the pool and spa area. Enjoy the onsite One Restaurant for breakfast and dinner 7 days, while One Bar offers all day dining and drinks. ... more   less 

Additional Information about Novotel Canberra

Address: 65 Northbourne Ave | Act, Canberra 2601, Australia
Region: Australia > Australian Capital Territory > Canberra
Price Range: $168 - $458 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Canberra 4.5*
Number of rooms: 286
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Priceline, Agoda, Cheap Tickets, Booking.com and ACCOR so you can book your Novotel Canberra reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Canberra Hotel Canberra
Accor Canberra
Canberra Novotel
Hotel Style:
#1 Green Hotel in Canberra
#12 Romantic Hotel in Canberra
#13 Family Hotel in Canberra
#14 Business Hotel in Canberra
#21 Luxury Hotel in Canberra
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Canberra staff and other travellers.
5 questions
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Canberra, Australia
10 months ago
Birmingham, United Kingdom
over a year ago
Sydney, Australia
over a year ago

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Questions? Get answers from Novotel Canberra staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A good room would be at another hotel”
 of 5 bubbles GrannyWanderer, 23 Mar 2017 | Read review
“room 303 needs to be completly smartened up, bad carpet the bed is definitely not a queen size, room 728, quite nice and comfortable. But as I said it was amusing to see what next would go awry...”
 of 5 bubbles R9326XFrobinc, 22 Mar 2017 | Read review
“More comfortable pillows”
 of 5 bubbles patriciagI8349CR, 18 Mar 2017 | Read review
“Check room first?”
 of 5 bubbles markp759, 6 Mar 2017 | Read review
“Price of rooms double when parliament sits. Valet parking is mandatory except on Thursdays (but you till have to pay for it).”
 of 5 bubbles ClanLaguna, 2 Mar 2017 | Read review
5 of 5