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Novotel Canberra

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#23 of 58 Hotels in Canberra
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3,037 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Canberra
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Showing 2,998: English reviews
Melbourne, Australia
Reviewed 14 January 2013

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Helpful?
Thank 100Fred100
Nathan F, General Manager at Novotel Canberra, responded to this review

Melbourne, Australia
Reviewed 14 January 2013

Five days in a hotel room with your 24 year old son could sound like hell to some! But the Novotel was quite a pleasant environment. The rooms and service are great - we had a single room with two double beds, which wasn't offered at many other places. The food was good - except for that bacon being 80%...

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Helpful?
Thank GregCottman
NovotelCanberra, Manager at Novotel Canberra, responded to this review

Dear GregCottman, Thank you for choosing to stay at Novotel Canberra when you visit the nation's Capital. It is our goal to create a great experience for guests that are staying with us. We look forward to seeing you once again at Novotel Canberra.

Sydney, Australia
Reviewed 14 January 2013

My mum and I had a great stay at the Novatel Canberra. The room was spotlessly clean and very comfortable. The service from the staff was wonderful - they are very helpful and friendly. The buffet breakfast was delicious. We loved our stay and visit yearly as it is in such a great location to the National Gallery. We are...

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Helpful?
Thank sanmel88
Nathan F, General Manager at Novotel Canberra, responded to this review

Dear Guest, Thank you for your comments regarding your stay with us at Novotel Canberra, we appreciate the feedback. A new leadership team with a focus on maximising guest satisfaction is in place and we hope to have an opportunity to serve you again in the future. Kind regards, Nathan Frost General Manager

Gosford
Reviewed 14 January 2013

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Thank travellerGosford
NovotelCanberra, Manager at Novotel Canberra, responded to this review

Sydney, Australia
Reviewed 13 January 2013

Overall had a nice time here for a couple of nights with my two children. Clean, breakfast was great, beds very comfy. However I was really upset with staff in the bar area on night. As a parent looking for a bit of space to relax, I came downstairs to have a quiet drink and read; and about 30 minutes...

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Helpful?
Thank MattyMattD
Nathan F, General Manager at Novotel Canberra, responded to this review

Dear Guest, Thank you for your comments regarding your stay with us at Novotel Canberra, we appreciate the feedback. A new leadership team with a focus on maximising guest satisfaction is in place and we hope to have an opportunity to serve you again in the future. Kind regards, Nathan Frost General Manager

sydney
Reviewed 13 January 2013

Spent 3 nights here with 2 kids ( 6 and 8). First check in as platinum accor member. Booked : via hotel website during a sale period- good value Check in : busy period- 2 operators only, wait was not too long. Absolutely no assistance with luggage is given- up to you to get bags to room and out of...

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Helpful?
Thank mumof2Sydney
Nathan F, General Manager at Novotel Canberra, responded to this review

Dear Guest, Thank you for your comments regarding your stay with us at Novotel Canberra, we appreciate the feedback. A new leadership team with a focus on maximising guest satisfaction is in place and we hope to have an opportunity to serve you again in the future. Kind regards, Nathan Frost General Manager

Nsw
Reviewed 13 January 2013

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Thank MARYNsw
Nathan F, General Manager at Novotel Canberra, responded to this review

Crich
Reviewed 13 January 2013

We stayed at this hotel for two nights on our way to Sydney. Staff very professional and helpfull. Changed room to one with a bath with no problem.. Impressive service. Room spacious, clean and very comfortable. Restaurant excellent with good quality food. Unable to use pool facilities on this occasion. We have no hesitation to recommend this hotel and will...

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Helpful?
Thank MelvynCrich
NovotelCanberra, Manager at Novotel Canberra, responded to this review

Dear MelvynCrich, Novotel Canberra continually strives to improve the quality of our services and our guests experiences, your positive feedback very much assists us in achieving this. I will definitely pass on your comments regarding the service you received during your stay. We look forward to welcoming you back.

Melbourne, Australia
Reviewed 11 January 2013

Staff professional but friendly and helpful. Restuarant standard excellent, food delicious. Only complaint was room not serviced by 3.15pm. Returned an hour later and room finished to excellent standard.

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1Thank LorraineL981
Nathan F, General Manager at Novotel Canberra, responded to this review

Dear Guest, Thank you for your comments regarding your stay with us at Novotel Canberra, we appreciate the feedback. A new leadership team with a focus on maximising guest satisfaction is in place and we hope to have an opportunity to serve you again in the future. Kind regards, Nathan Frost General Manager

Sydney, Australia
Reviewed 11 January 2013

My husband worked for a client in Canberra just before christmas and while his at work all day i just stayed at our room all day. His company booked this hotel and its our first time to stay here and im pretty impressed. The room is spacious and well furnished. It is clean and quite as we stayed at the...

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Helpful?
Thank EYMS
Nathan F, General Manager at Novotel Canberra, responded to this review

Dear Guest, Thank you for your comments regarding your stay with us at Novotel Canberra, we appreciate the feedback. A new leadership team with a focus on maximising guest satisfaction is in place and we hope to have an opportunity to serve you again in the future. Kind regards, Nathan Frost General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Novotel Canberra offers premium 4.5 Star hotel accommodation in the heart of the nation's capital and close to the retail, entertainment and business district. Novotel Canberra features 286 rooms, suites and apartments, all with a comfortable, modern design. The hotel features an indoor heated swimming pool, sauna, spa and gym. Please note that the pool, spa and sauna will be closed from 26 April 2016 until 30 May 2016 during refurbishment of the pool and spa area. Enjoy the onsite One Restaurant for breakfast and dinner 7 days, while One Bar offers all day dining and drinks. ... more   less 

Additional Information about Novotel Canberra

Address: 65 Northbourne Ave | Act, Canberra 2601, Australia
Region: Australia > Australian Capital Territory > Canberra
Price Range: $154 - $470 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Canberra 4.5*
Number of rooms: 286
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Booking.com, HotelTravel.com, ACCOR, Cheap Tickets, Priceline, Agoda and Hotels.com so you can book your Novotel Canberra reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Canberra Hotel Canberra
Accor Canberra
Canberra Novotel
Hotel Style:
#1 Green Hotel in Canberra
#12 Romantic Hotel in Canberra
#13 Family Hotel in Canberra
#14 Business Hotel in Canberra
#21 Luxury Hotel in Canberra
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Canberra staff and other travellers.
5 questions
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Canberra, Australia
6 months ago
Birmingham, United Kingdom
over a year ago
Sydney, Australia
over a year ago

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Questions? Get answers from Novotel Canberra staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are of the highest quality”
 of 5 bubbles Johnv69, 28 Nov 2016 | Read review
“High floors have a balcony and a good view”
 of 5 bubbles Global_Citizen_YK, 23 Nov 2016 | Read review
“Level 7 is a great floor, very quiet.”
  • Hand Basin - External to Bathroom
  • Big Screen TV
  • Desk and TV
 of 5 bubbles JetsettingOzpatriot, 18 Nov 2016 | Read review
“Upgraded rooms are great”
 of 5 bubbles Colint50, 14 Nov 2016 | Read review
“Any room away from the lifts and not facing the road”
 of 5 bubbles tobyt375, 17 Oct 2016 | Read review
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