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Pinnacle Apartments Canberra

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Pinnacle Apartments Canberra
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359 Reviews from our TripAdvisor Community

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Showing 359: English reviews
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Sydney, Australia
Reviewed yesterday NEW

My extended family and I stayed in a top floor 3 bedroom apartment at Pinnacle Apartments. The staff were really friendly and helpful on check in and the location excellent. All the main attractions of Canberra, including Questacon and the National Art Gallery (a 5 min drive or 20 min walk). Kingston shops are 100m away and have an IGA...

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Helpful?
Thank cathyherlihy
Reviewed 1 week ago via mobile

We stayed in one of the apartments with four other friends The apartment was large enough and well suited for us over the long weekend. 2 bathrooms and four bedroons gave us our own space but enabled us to catch up and enjoy our company. Well located in Kingston to shops and restaurants in walking distance. Good for families, couples...

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Thank Steve B
Melbourne
Reviewed 2 weeks ago

I stayed only one night, however would not stay again. The room itself was quite spacious however very tired. The bathroom was not that clean and the exhaust sounded like a plane taking off, with the ceiling panel lifting as it operated. The rooms themselves are all over the place and I had to walk around the pool, up stairs,...

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Thank Deafio
Sydney, Australia
Reviewed 4 weeks ago

I stayed at the Pinnacle apartments last week because I was unable to book my preffered hotel, but was pleasantly surprised from arrival to departure. I was greeted on arrival by a lovely young man who made check in a breeze. He was very helpful and gave me some wonderful recommendations about the abundance of restaurants near by. The room...

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Thank janetp1970
Australian Capital Territory, Australia
Reviewed 4 weeks ago via mobile

I booked this apartment as it was rated four stars. On arrival it looks pleasing and tidy but when walking up the stairs to the apartment my family are greeted with cigarette butts on the stairwell. On opening the door we are greeted with filthy walls, kitchen cupboards and stains on pillows. Grossed out is an understatement. I have spoken...

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Helpful?
Thank Doonagirl
rebeccaGpinnacle, Manager at Pinnacle Apartments Canberra, responded to this review

Dear Doonagirl, Thank you for your feedback surrounding your stay at the Pinnacle Apartments. It is disappointing to hear that our housekeeping team fell short of expectations however as discussed I have already addressed these issues with the team. I do hope that we get the opportunity to welcome you back in the future so we can offer you a...

Sydney
Reviewed 4 weeks ago via mobile

A group of friends was meeting up for our annual get together and we booked 2 bedroom apartments for the group. Pinnacle is in a great location in a beautiful tree lined street and we enjoyed the local restaurants and Silo's cafe. The rooms were well fitted out and comfortable.

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Helpful?
1Thank Tammy_M43
rebeccaGpinnacle, Manager at Pinnacle Apartments Canberra, responded to this review

Dear Tammy_M43, Thank you for your review. We are in a lovely area, just a short stroll to the Kingston shops and the lake. I'm happy that you liked the apartments and look forward to welcoming you back on your next visit to Canberra. Kind Regards Rebecca

Reviewed 17 March 2017

We've stayed at Pinnacle apartments twice now and both times has been great. Good location, good rooms, comfy beds, great shower pressure. My only thing was that they need to wash the blankets between the sheets more.. When the sheets separated from the flat and top sheet the doona/ blanket had hair all over it and made me uncomfortable sleeping...

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Helpful?
Thank StillettoSydney
rebeccaGpinnacle, Manager at Pinnacle Apartments Canberra, responded to this review

Dear StilettoSydney, Thanks for your review. I am glad that you chose to stay with us again on your second visit to Canberra. I'm sorry about your experience with the quilt - if we had known we would have replaced it for you. Really happy to advise that we will be swapping from the triple sheeting to quilt covers next...

Reviewed 13 March 2017 via mobile

We stayed at Pinnacle for almost a month. Check in was smooth the staff were very professional. The 2 bedroom apartments were great for what we needed. Al and the cleaning staff were super friendly and helpful. Very central and close to lots of awesome cafes. The only negative I have is the wifi needs to be upgraded as 90%...

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Helpful?
Thank Amanda R
rebeccaGpinnacle, Manager at Pinnacle Apartments Canberra, responded to this review

Dear Amanda, Thanks for your great review. I have passed on your lovely comments to the team. We have just ordered some more WIFI access points to be distributed throughout the property which should rectify the issue you were experiencing. We are looking forward to welcoming you back on your next visit to Canberra. Warm Regards Rebecca

Reviewed 6 March 2017 via mobile

Two nights stop over in Canberra. Stayed at the Pinnacle apartments Kingston. Good location close to Kingston and Manuka shopping centres. A large number of good restaurants to choose from. Had a one bedroom apartment, spacious and very clean. Will stay here again next time I visit Canberra

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Helpful?
Thank Alan T
rebeccaGpinnacle, Manager at Pinnacle Apartments Canberra, responded to this review

Dear Alan, Thanks for taking the time to post a review. We are in a great location, only a few minutes walk to some of Canberra's best restaurants and cafes. I will be happy share your positive comments with our housekeeping team. We are looking forward to seeing you on your next visit to Canberra! Warm Regards Rebecca

Sydney, Australia
Reviewed 6 March 2017

Firstly I would like to say the staff at the front desk were absolutely wonderful. They were friendly and professional. Check in and check out was a breeze. The apartment itself was a bit concerning. The sofa was well beyond its used by date. It sunk so much to the point that it was painful to sit on for more...

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Helpful?
Thank Fiona C
rebeccaGpinnacle, Manager at Pinnacle Apartments Canberra, responded to this review

Dear Fiona, Thanks for your review. I am pleased that the staff were so helpful and will pass on your lovely comments to the team. I am very happy to say that we are replacing our lounges later in the year. Each apartment has it's own hot water system which will run out if the spa is used or after...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Pinnacle Apartments offer a mix of one, two, three and four bedroom fully serviced apartments, found nestled in a tree-lined Kingston street. The Pinnacle Apartments offer security and relaxation in the heart of Australia’s capital. This is a perfect retreat for those travelling to Canberra on business with the convenience of being so close to the commercial hubs of Barton, Parliament House and the Russell Offices. The moment you open the front door and step inside your apartment, you will discover the naturally lit living area. Serviced daily, each apartment comprises oversized living areas and balconies. Guests have access to a gym, outdoor pool, BBQ area and complimentary WiFi ... more   less 

Additional Information about Pinnacle Apartments Canberra

Address: 11 Ovens St | Kingston, Canberra 2604, Australia
Region: Australia > Australian Capital Territory > Canberra
Price Range: $172 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pinnacle Apartments Canberra 4*
Number of rooms: 97
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Also Known As:
Pinnacle Apartments Canberra Hotel Canberra
Pinnacle Apartments Canberra Kingston
Hotel Style:
#5 Spa Hotel in Canberra
#31 Luxury Hotel in Canberra
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Questions & Answers

Here's what travellers have asked, with answers from Pinnacle Apartments Canberra staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are going as a group then try to check in early to get rooms close to each other and also good car parking spots.”
Suhel_2112, 2 Jan 2017 | Read review
“Go to another Hotel”
rubert, 30 Dec 2016 | Read review
“Rooms in another hotel are the best.”
matthewmI6712MH, 25 Sep 2016 | Read review
“no lift access to second floor.”
441robert, 25 Sep 2016 | Read review
“we had a room on the corner you could hear a bit of traffic but not loud and not much traffic”
413ruthy, 4 Aug 2016 | Read review
5 of 5