We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Best Western Plus Garden City Hotel

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Best Western Plus Garden City Hotel
Best Western Plus Garden City Hotel
Panoramas (8)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

749 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Best Western Plus Garden City Hotel
See the most recent reviews
Showing 743: English reviews
Melbourne, Australia
Reviewed 12 April 2016

Managed to obtain a 40% discount special on the Executive room. Appear to be regular special rates to watch out for that provide excellent value for the Executive rooms overlooking the pool area. Room size, amenity and cleanliness was very good but the toilet & bathroom is on the small side. Able to open a window for fresh air. Lift...

 Report
Helpful?
Thank dingo51
Sydney, Australia
Reviewed 12 April 2016

Great property, friendly and professional staff, very clean, excellent room service food. Quiet location close to Canberra rail station. Hot buffet breakfast menu needs a rethink as a bit underwhelming for a "Plus" rated property in the Best Western group.

Review collected in partnership with this hotel
 Report
Helpful?
Thank L5319QMdavid
Wollongong, Australia
Reviewed 11 April 2016

Excellent room... very comfortable Excellent dtaff... friendly and professional Excellent service. Great parking availability ... god gym and pool good too Would stay again............ Food was lovely as well. Dinner and breakfast was great

Review collected in partnership with this hotel
 Report
Helpful?
Thank paulav844
Arion H, Sales & Marketing Manager | Arion Hotels at Best Western Plus Garden City Hotel, responded to this review

Hi Paulav844, Thanks for your review - it is great to see that you had such a wonderful time with us during your trip to Canberra. Warm regards Ryan Deebank Sales & Marketing Manager Arion Hotels

Sydney, Australia
Reviewed 9 April 2016 via mobile

Partner and I decided to come down to Aust capital for the weekend and found Best Western hotel for 2 nights. Travelled from sydney to canberra on the friday evening and reception was still here to late check in till 11pm. which was definitely an convenient but if not they had a few security boxes to get your keys if...

 Report
Helpful?
Thank Dejana C
Arion H, Sales & Marketing Manager | Arion Hotels at Best Western Plus Garden City Hotel, responded to this review

Hi Dejana C, We're grateful that you have taken the time to post a review of your visit here at Best Western Plus Garden City Hotel. As you mention, our Reception is in full operation until 11pm, however we do have afterhours PIN access for guests arriving late. We also have management on site 24 hours if assistance is required....

Tenterfield
Reviewed 7 April 2016

The best Western plus garden city hotel was easy to find , friendly quick and efficient check in . The room was clean and comfortable , breakfast down in the dining room was very nice well stocked and and great variety. We stayed over Easter and the restaurant wasn't open for dinner so they provided us with a list of...

Review collected in partnership with this hotel
 Report
Helpful?
Thank dbligh_337830
Arion H, Sales & Marketing Manager | Arion Hotels at Best Western Plus Garden City Hotel, responded to this review

Thanks for posting your review, dbligh_337830. We're pleased to have had the chance to host your stay to the national capital and look forward to seeing you back soon. Kind regards Ryan Deebank Sales & Marketing Manager Arion Hotels

Carlsbad, California
Reviewed 7 April 2016

The Best Western Plus Garden City has all the amenities you would expect in a city hotel including a restaurant and bar. The rooms are nice and there is free parking. It is necessary to drive to all of the main attractions including The Australian War Memorial and The Parliament. The restaurant in the hotel is pretty good for dinner...

 Report
Helpful?
Thank DarylJ552
Arion H, Sales & Marketing Manager | Arion Hotels at Best Western Plus Garden City Hotel, responded to this review

Hi DarylJ552, It is wonderful to know that you had a great time in the capital and enjoyed your stay at our hotel. We are appreciative that you have taken the time to share your feedback. Best wishes Ryan Deebank Sales & Marketing Manager Arion Hotels

Melbourne, Australia
Reviewed 6 April 2016

We stayed here for three nights and were extremely happy with all aspects of this hotel! The reception staff were very friendly and helpful; the room was modern, comfortable and well maintained. The restaurant menu offered a good variety for all meals at reasonable prices! We would definitely stay there again.

 Report
Helpful?
Thank Sue P
Arion H, Sales & Marketing Manager | Arion Hotels at Best Western Plus Garden City Hotel, responded to this review

Hi Sue P, Thanks for your review - we will pass your kind words regarding our restaurant to our Executive Chef. He leads a great team and the Secret Garden Bar & Restaurant is very popular with our guests and locals alike. Kind regards Ryan Deebank Sales & Marketing Manager Arion Hotels

Wollongong, Australia
Reviewed 5 April 2016

The staff here are excellent nothing is to much trouble for them and they are always very accommodating. I have been coming here for the last two years and will not stay anywhere else and I stay all over NSW for work. The rooms are always clean and the restaurant is excellent. I highly recommend you stay here on your...

Review collected in partnership with this hotel
 Report
Helpful?
Thank allan_mitchell68
Arion H, Sales & Marketing Manager | Arion Hotels at Best Western Plus Garden City Hotel, responded to this review

Hi Allan, Thanks for posting a review! Our team love having you stay with us and will be delighted to receive your feedback. We look forward to seeing you again soon Kind regards Ryan Deebank Sales & Marketing Manager Arion Hotels

Greater Sydney, Australia
Reviewed 5 April 2016

Having stayed at an other Best Western Plus property this stay was disappointing. While the room was well appointed and up to standard the staff while doing their job left a bit to be desired. They seemed they were doing their job begrudgingly.

Review collected in partnership with this hotel
 Report
Helpful?
Thank barryg415
Arion H, Sales & Marketing Manager | Arion Hotels at Best Western Plus Garden City Hotel, responded to this review

Thanks for sharing your review, Barryg415. We are alarmed to have received disappointing feedback as we aim to please all of our guests, all of the time. Nonetheless, we are appreciative as your comments will help guide us as we continue to ensure that our high standards are maintained at all times. Kind regards Ryan Deebank Sales & Marketing Manager...

Dunedin, New Zealand
Reviewed 2 April 2016

Although this hotel is a short drive from the city centre, thus is easy at weekends. Quiet, well-appointed accommodation with good breakfast buffet, but sadly no evening meal available over holiday weekends. The staff had put a list of alternatives together but the closest alternatives are

 Report
Helpful?
Thank copim
Arion H, Sales & Marketing Manager | Arion Hotels at Best Western Plus Garden City Hotel, responded to this review

Hi Copim, Thanks for taking the time to post your review for other travellers. We're glad that you enjoyed your stay and hope to see you back again soon. Kind regards Ryan Deebank Sales & Marketing Manager Arion Hotels

214 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (52)
Viewed
Bathroom (6)
Viewed
Room/Suite (12)
Viewed
Hotel & Grounds (7)
Viewed
Pool/Beach Area (5)
Viewed
View from Room (2)
Viewed
Other (20)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (157)
Viewed
Amenities (13)
Viewed
Deluxe Queen Single Room (31)
Viewed
Executive Queen Room (31)
Viewed
Executive Suite (39)
Viewed
Pool (7)
Viewed
Dining (11)
Viewed
The Hotel (25)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (5)
Viewed
Room/Suite (4)
Viewed
Hotel & Grounds (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Canberra hotels
9.1 km away
Aria Hotel Canberra
Aria Hotel Canberra
#3 of 58 in Canberra
1,442 reviews
4.0 km away
Hotel Kurrajong Canberra
Hotel Kurrajong Canberra
#10 of 58 in Canberra
2,342 reviews
7.5 km away
Avenue Hotel Canberra
Avenue Hotel Canberra
#2 of 58 in Canberra
1,003 reviews
Show Prices
Show Prices
Show Prices
7.8 km away
Pacific Suites Canberra
Pacific Suites Canberra
#6 of 58 in Canberra
1,563 reviews
3.6 km away
Little National Hotel
Little National Hotel
#5 of 58 in Canberra
942 reviews
2.7 km away
East Hotel
East Hotel
#1 of 58 in Canberra
1,680 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Style, substance and sanctuary! That is the Best Western Plus promise when you stay at the spectacular Garden City Hotel in Canberra. Modern and contemporary hotel rooms, combined with warm, memorable, efficient and effortless service, makes Best Western Plus Garden City Hotel one of the city's premier hotels. Guests enjoy a fantastic location in the heart of Canberra, just minutes from top tourist attractions including Parliament House, the National Gallery and Questacon. Located in Canberra's ever-popular inner-south, Garden City Hotel is nestled amongst tree-lined boulevardes and the quiet and tranquillity will ensure a peaceful and restful night's slumber. The on-site Secret Garden Bar & Restaurant is rapidly gaining a reputation as one of Canberra's most exclusive dining venues, with a mouthwatering menu of local and international favourites, imbued with an eclectic twist to keep things dramatic and exciting. The Executive Chef is both culinary superstar and local legend, adding his own personality and vivacity to each dish. ... more   less 

Additional Information about Best Western Plus Garden City Hotel

Address: 55 Jerrabomberra Avenue | Narrabundah, Canberra 2603, Australia
Region: Australia > Australian Capital Territory > Canberra
Price Range: $123 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Best Western Plus Garden City Hotel 4.5*
Number of rooms: 72
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Agoda so you can book your Best Western Plus Garden City Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#3 Business Hotel in Canberra
#4 Best Value Hotel in Canberra
#6 Romantic Hotel in Canberra
#9 Luxury Hotel in Canberra
#10 Family Hotel in Canberra
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Garden City Hotel staff and other travellers.
6 questions
Ask a question
Melbourne, Australia
Perth, Western Australia, Australia
over a year ago
over a year ago

See all questions (6)

Questions? Get answers from Best Western Plus Garden City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Happy hour is between 5.30 -6.30pm”
 of 5 bubbles 181Laila_13, 13 Mar 2017 | Read review
“Avoid room 219 as the pipes for the whole floor make noises in the walls all hours of the day and night.”
  • Torn bath mat (and towels)
  • You have to sit on the toilet sideways to avoid hitting your knees on the vanity
 of 5 bubbles Jetadventureguru, 25 Jan 2017 | Read review
“Parking under the pool area may be a bit remote but your car is certainly cooler than the western parking lot.”
 of 5 bubbles PCee068, 24 Jan 2017 | Read review
“Not sure I can.”
 of 5 bubbles 411glennm, 27 Nov 2016 | Read review
“Rooms on the 1st floor would probably be quieter than the ground floor”
 of 5 bubbles dasdad54, 25 Sep 2016 | Read review
5 of 5