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Novotel Coffs Harbour Pacific Bay Resort

1,175 reviews
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Traveller (314)
Room & Suite (102)
Pool & Beach (13)
Overview
  • Excellent18%
  • Very good36%
  • Average26%
  • Poor13%
  • Terrible7%
Travellers talk about
“golf course”(100 reviews)
“lap pool”(10 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (1,175)Write a Review
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86
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209
392
305
154
86
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All reviewsgolf coursecharlies restaurantlap pooltennis courtsundercover parkingbuffet breakfastsofa bedbit datedspa bathbig bananathe gold coastroad tripbedroom apartmentsegwaylagoonpoolsfacilities
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481 - 485 of 1,146 reviews
Reviewed 20 May 2014

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Review collected in partnership with Accorhotels.com
1  Thank meenz33
Response from Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay ResortResponded 27 May 2014

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Reviewed 15 May 2014

Stayed with family January 2014 in apartment-style room, complete with self-contained kitchen and laundry facilities. The rooms were beautifully presented, very clean and modern. First impressions were fantastic - hotel reception staff were kind and helpful and very professional. There is no allocated parking, which...More

1  Thank Foxxyemcee
Response from Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay ResortResponded 16 May 2014

Dear Foxxyemcee, We appreciate your positive comments of the resort and especially about the rooms and resort grounds. We will take your comments in regards to WIFI and car parking into consideration to improve our service for future guests. We thank you again for your...More

Reviewed 14 May 2014

Room was dated (which is a bit of an understatement) and bordering on disgusting, smelt damp, stale and dusty, I wanted to turn around and check out immediately - although my other half persuaded me not to. I honestly don't think I've stayed in a...More

5  Thank Ed S
Reviewed 13 May 2014

This hotel is set in beautifully manicured grounds, with lots of open space and plenty of activities and it is only a short walk through the grounds to the beach. However, our room was dated, tired and dowdy with a grubby feel to it. Our...More

3  Thank YorkDragon
Response from Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay ResortResponded 16 May 2014

Dear YorkDragon, We thank you for your recent feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. Thank you for your positive comments in regards to the staff and resort grounds. As mentioned in pervious reviews we have completed upgrading...More

Reviewed 10 May 2014

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Review collected in partnership with Accorhotels.com
Thank Malcolm K
Response from Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay ResortResponded 12 May 2014

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Spa
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Golf Course
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$134 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Coffs Harbour
#7 On the Beach Hotel in Coffs Harbour
#8 Luxury Hotel in Coffs Harbour
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$134 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Coffs Harbour
#7 On the Beach Hotel in Coffs Harbour
#8 Luxury Hotel in Coffs Harbour
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (314)
Room & Suite (102)
Pool & Beach (13)
Dining (10)
Family and Play Areas (20)
Questions & Answers
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Room Tips
"Wait for the new owner to invest and make this resort pleasant again"
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"Ask for a king bed"
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"upgrade to a suite - worth the extra"
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"lagoon views are a good room choice"
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