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Novotel Coffs Harbour Pacific Bay Resort

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Novotel Coffs Harbour Pacific Bay Resort
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1,078 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Coffs Harbour Pacific Bay Resort
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Showing 1,053: English reviews
London, United Kingdom
Reviewed 13 August 2013 via mobile

Stayed one night passing through Coffs Harbour. Ok location , drive to the beach. Rooms basic and in need revamp and money spending on them. One night ok but wouldn't recommend more than that. Charlies restaurant in hotel good for dinner.

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Thank 25nr
Melbourne, Australia
Reviewed 12 August 2013

Stayed here for two nights on the way home from Queensland. Certainly it is an older style resort but is still in good shape. The room was a good size and the facilities were up to date - my only complaint was that there was no free WiFi but this seems to be an Australian thing. Parking was under cover...

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Thank Ken M
Sydney
Reviewed 11 August 2013

We stayed for one night on our way home from Qld. For this it was reasonable but I'm not sure I would want to spend much more than a couple of days here. The resort is well & truly showing it's age with the furniture etc well overdue for replacement. However everything in our room was very clean which is...

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1Thank holiday-lover27
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Thank you for your great feedback about your latest stay with us at Novotel Coffs Harbour Pacific Bay Resort. We are happy to read that you enjoyed your stay with us, and on behalf of the team at Novotel Coffs Harbour thank you for staying with us and we look forward to welcoming you back in the near future. Kind...

Gold Coast
Reviewed 10 August 2013

Review collected in partnership with Accorhotels.com
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Thank LBS777
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Brisbane, Australia
Reviewed 9 August 2013

My second stay to Novotel Coffs for business. Room is very comfortable, furniture need to replacement but I love the big space not like most city hotel room is too small. Room is very clean from in and out. Housekeeping staff (Asian girl) is excellent when I request extra towel in pool area, She bring it all the way to...

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Thank David C
Lismore, Australia
Reviewed 5 August 2013

I stayed here for one night during a business trip and I would definitely consider coming back if I had more time to enjoy the facilities. The room was very comfortable and clean and had a great outlook over the lagoon and golf course. Parking was the one hassle, but that was only a minor issue. I agree with some...

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Thank Pierre3007
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

We thank you for recent feedback regarding your recent stay with us, we are constantly looking at ways to refine and improve our delivery of service and the quality of our product and your feedback will certainly assist in this. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to...

Sydney, Australia
Reviewed 5 August 2013

Staying for business, scored a great cheap rate for 2 nights. At check-in, there was only one man at the desk and 3 people in front of us. Not his fault, as he was so lovely and cheery, it was a lovely arrival. The room itself was large and comfortable. Very quiet, set back from the main road and close...

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Thank Nat_in_viaggi
Coffs Harbour, Australia
Reviewed 2 August 2013

On arrival we received a room upgrade which was much appreciated. Food in Charlies Restaurant was excellent and Don at reception is so friendly and bubbly as you check in. Plenty of parking and nice views over the lagoon.

Review collected in partnership with Accorhotels.com
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Thank 1959JamesA
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

We thank you for your recent feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. I was pleased to read that you enjoyed your short stay with us ,and we look forward to welcoming you back to the resort in the not to distant future. Kind Regards Dene Zahner General Manager

perth
Reviewed 2 August 2013

We would love to check out of this place today, but reception advise us because we prepaid that we are not entitled to a refund. The dissapointment starts at reception, dirty and stained rug, timber flooring has polish or stain worn off. Rooms reflect the same, sliding doors cannot be locked, we were told this is a fire hazard. No...

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Thank citybails
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

We thank you for recent feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort, we are constantly looking at ways to refine and improve our delivery of service and the quality of our product and your feedback will certainly assist in this. I have noted your comments in regards to the issues with the accommodation...

An Accor traveller
Gold Coast
Level Contributor
5 reviews
5 hotel reviews
2 helpful votes
Reviewed 1 August 2013

Review collected in partnership with Accorhotels.com
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1Thank An Accor traveller

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
The Novotel Coffs Harbour Pacific Bay Resort is located 10 minutes drive from the centre of Coffs Harbour. Perfect for a holiday or break on the beautiful New South Wales North Coast, the hotel features 130 superbly appointed rooms, plus an A La Carte Restaurant, Bar (offering an All Day Dining Menu) and conference rooms for up to 800 people. Guests can enjoy excellent leisure facilities, including a 9 hole golf course, tennis courts, three swimming pools, indoor and outdoor spas, fitness centre, hairdresser and Tranquility Day Spa. We also have an onsite activities company, Timeout Adventures, offering activities from Segway rides to laser clay shooting. ... more   less 

Additional Information about Novotel Coffs Harbour Pacific Bay Resort

Address: | Corner Pacific Highway and Bay Drive, Coffs Harbour, New South Wales 2450, Australia
Region: Australia > New South Wales > Coffs Harbour
Price Range: $165 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Coffs Harbour Pacific Bay Resort 4*
Number of rooms: 130
Reservation Options:
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Also Known As:
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Coffs Harbour Novotel
Hotel Style:
#2 Spa Hotel in Coffs Harbour
#4 On the Beach Hotel in Coffs Harbour
#5 Luxury Hotel in Coffs Harbour
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Coffs Harbour Pacific Bay Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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