We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Novotel Coffs Harbour Pacific Bay Resort

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Novotel Coffs Harbour Pacific Bay Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,077 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Novotel Coffs Harbour Pacific Bay Resort
See the most recent reviews
Showing 1,052: English reviews
Sydney, Australia
Reviewed 24 June 2013

The resort is set in beautiful grounds which are well maintained and a joy to experience. The staff are helpful and friendly. The rooms are clean and comfortable. Located north of the main shopping area the resort is a little remote.

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank hvreview
A TripAdvisor Member
Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
Reviewed 17 June 2013

We always look forward to our stay at the Novotel in Coffs Harbour. We have stayed there on numerous occasions and like everything about the place. We particularly like the restaurant and Buffet breakfast.

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank A TripAdvisor Member
Sydney, Australia
Reviewed 12 June 2013

We ended up here as a last minute encounter, yet were not disappointed with the room, grounds or location. We wandered around the beautiful resort settings down to the beach, which was very private and romantic. The grounds are superbly kept, though probably look a few years out of date - however we hardly focused on that. The car park...

 Report
Helpful?
Thank Kate B
Sydney, Australia
Reviewed 3 June 2013

We stayed here for one night on a road trip back to Sydney. Le Club Platinum members - be warned that you will not receive any privileges when staying at this hotel - a fact that they fail to mention on their website or the Accor website. Whilst this isn't the fault of the front desk I would have thought...

 Report
Helpful?
1Thank Jayroe
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

We thank you for your feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort, we are constantly looking at ways to refine and improve our delivery of service and the quality of our product and your feedback will certainly assist in this. Unfortunately we do not accept the Le Club card at the resort. Upgrades...

Melbourne, Australia
Reviewed 1 June 2013

We stayed in a spa suite with lounge area and view of the shore. Room - very dirty and down at heel in appearance. Management responded that if no one told them it was dirty before it was booked they didn't know and couldn't do anything about it anyway. No hot water - it ran out after a few seconds....

 Report
Helpful?
1Thank Ian H
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

We thank you for your feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort, we are constantly looking at ways to refine and improve our delivery of service and the quality of our product and your feedback will certainly assist in this. I was concerned in reading your comments in regards to the lack of...

Orange, Australia
Reviewed 30 May 2013

Have stayed at this resort previously as part of exchange programme. This stay was in identical room. Room size is just a hotel room. Have seen bigger rooms for same or better value. Distance from accomodation tower to restaurant / reception can be a problem. We did encounter over 200mm rain in 36 hours. Staff at reception were fantastic helped...

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank pakman64
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

We thank you for your feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort, we are constantly looking at ways to refine and improve our delivery of service and the quality of our product and your feedback will certainly assist in this. We do have 2 types of rooms at the resort. A resort room...

Sydney, Australia
Reviewed 29 May 2013

Do not bother trying to stay here No hot water in the room; 10.00pm, long drive from Sydney, fed up, terrible hotel, best offer was to change from a spa room - yes, we actually wanted a spa with hot water - to another without a spa so we could shower in the morning as there would be none in...

 Report
Helpful?
1Thank 6PAL6
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

We thank you for your feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort, we are constantly looking at ways to refine and improve our delivery of service and the quality of our product and your feedback will certainly assist in this. Our maintenance team checked the hot water system of the room you stayed...

Sydney
Reviewed 29 May 2013

Check in was efficient and informative. Bar and restaurant staff friendly and food delicious and good value.Resort clean and comfortable and in a good location. Everything that is necessary for a relaxing time is within the resort. Nothing to complain about at all.

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank Lorraine M
Sydney
Reviewed 25 May 2013

My wife and I stayed for one night in the Novotel Hotel. During check in I have been told that we got upgraded to a lagoon room, yea great! Very quickly we realised the room was dirty and obviously not cleaned since the last guest. The bar fridge was without drinks, but with some rubbish left over, the bathroom had...

 Report
Helpful?
Thank SydneyLiz_H
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

We thank you for your feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort, we are constantly looking at ways to refine and improve our delivery of service and the quality of our product and your feedback will certainly assist in this. We will speak to the Executive housekeeper in regards to the issues you...

Reviewed 25 May 2013

The restaurant food was the saving grace, we won a prize for a room for two, the room was very old and poor, no mini bar in the fridge, just some one else's stinking left over salad that hasn't been taken out, two single beds pushed together, one slightly higher than the other that made it hard for a young...

 Report
Helpful?
Thank Rosscoz
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

We thank you for your feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort, we are constantly looking at ways to refine and improve our delivery of service and the quality of our product and your feedback will certainly assist in this. We will speak to the Executive housekeeper in regards to the issues you...

310 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (255)
Viewed
Hotel & Grounds (53)
Viewed
Room/Suite (52)
Viewed
View from Room (16)
Viewed
Bathroom (11)
Viewed
Pool/Beach Area (12)
Viewed
Dining (8)
Viewed
Family/Play Areas (2)
Viewed
Other (101)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (55)
Viewed
Hotel & Grounds (10)
Viewed
Room/Suite (10)
Viewed
Family/Play Areas (18)
Viewed
Pool/Beach Area (1)
Viewed
Dining (2)
Viewed
Other (14)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Coffs Harbour hotels
0.7 km away
Smugglers on the Beach
Smugglers on the Beach
#2 of 40 in Coffs Harbour
366 reviews
4.6 km away
Quality Inn City Centre
Quality Inn City Centre
#12 of 40 in Coffs Harbour
172 reviews
2.3 km away
Coastal Bay Motel
Coastal Bay Motel
#5 of 40 in Coffs Harbour
65 reviews
Show Prices
Show Prices
Show Prices
0.8 km away
BreakFree Aanuka Beach Resort
BreakFree Aanuka Beach Resort
#3 of 40 in Coffs Harbour
2,022 reviews
1.5 km away
Opal Cove Resort
Opal Cove Resort
#1 of 1 in Korora
816 reviews
2.3 km away
Nautilus Beachfront Villas & Spa
Nautilus Beachfront Villas & Spa
#26 of 40 in Coffs Harbour
116 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
The Novotel Coffs Harbour Pacific Bay Resort is located 10 minutes drive from the centre of Coffs Harbour. Perfect for a holiday or break on the beautiful New South Wales North Coast, the hotel features 130 superbly appointed rooms, plus an A La Carte Restaurant, Bar (offering an All Day Dining Menu) and conference rooms for up to 800 people. Guests can enjoy excellent leisure facilities, including a 9 hole golf course, tennis courts, three swimming pools, indoor and outdoor spas, fitness centre, hairdresser and Tranquility Day Spa. We also have an onsite activities company, Timeout Adventures, offering activities from Segway rides to laser clay shooting. ... more   less 

Additional Information about Novotel Coffs Harbour Pacific Bay Resort

Address: | Corner Pacific Highway and Bay Drive, Coffs Harbour, New South Wales 2450, Australia
Region: Australia > New South Wales > Coffs Harbour
Price Range: $120 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Coffs Harbour Pacific Bay Resort 4*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Priceline, Orbitz, ACCOR, Agoda, Cheap Tickets, Travelocity, HotelQuickly and TripOnline SA so you can book your Novotel Coffs Harbour Pacific Bay Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Coffs Harbour Novotel
Hotel Style:
#2 Spa Hotel in Coffs Harbour
#4 On the Beach Hotel in Coffs Harbour
#5 Luxury Hotel in Coffs Harbour
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Novotel Coffs Harbour Pacific Bay Resort staff and other travellers.
1 question
Ask a question
Questions? Get answers from Novotel Coffs Harbour Pacific Bay Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper level, northerly aspect”
 of 5 bubbles 995jannel, 17 Feb 2017 | Read review
“I hope there is a door number to help you find your room”
 of 5 bubbles Melbourne000, 6 Feb 2017 | Read review
“Check penthouse prices you will be pleasantly surprised.”
 of 5 bubbles 50lucyw, 4 Feb 2017 | Read review
“I am really not sure.”
 of 5 bubbles karenlZ1383EK, 30 Jan 2017 | Read review
“Get a room up higher for less noise.”
 of 5 bubbles leanneandgrante, 12 Jan 2017 | Read review
5 of 5