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Oaks on Castlereagh

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Oaks on Castlereagh
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602 Reviews from our TripAdvisor Community

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Showing 587: English reviews
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Reviewed 2 days ago NEW

We booked two rooms to stay at this address from 15 Jan. 2017 - 18 Jan. 2017. Upon arrival we found that the rooms were not suitable for us in that one of us was claustrophobic. We then informed the management team of the situation and after a lengthy discussion agreed that they would charge us for one night for...

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Helpful?
Thank Banti F
Wisconsin Dells, Wisconsin
Reviewed 3 days ago NEW

From the moment I checked in, my experience was horrible. The staff were rude & unhelpful. I had to constantly make reports to reception on the shower not working, the toilet leaking and the dryer not working at all either. I had to continually ask for toilet paper, dish soap and other amenities to be re stocked when it should...

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Thank naisy79
Hamburg, Germany
Reviewed 4 days ago NEW

for my Business it is centrally located, but it is not a quiet Location. cina town offers you a lot bar and Restaurants for lunch and dinner and it is not far away from the hyde park. the habour is in Walking distance. the rooms a big and nice.

Review collected in partnership with this hotel
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Thank martinsT5420NZ
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, I sincerely thank you for providing such wonderful feedback on your recent stay with us. Our fully furnished spacious apartments located in the heart of the city certainly provides the utmost convenience when travelling for business. We look forward to welcoming you back on your next pleasant stay with us.

Reviewed 6 days ago NEW

Disappointing stay, the hallways on the floor was room was located had the worst smell. The room was ok, bathroom appeared run down. Neighbours (long term residents) were noisy from 1am every night. The staff were great,

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Thank JessicaMorton
Australian Capital Territory, Australia
Reviewed 1 week ago

The reception staff Jani was polite and very helpful. She is excellent. She took the time to find find us a good room.We booked a studio which was quite spacious but I would definitely recommend a one bedroom with a balcony. The room is a clean and the bed is comfortable. I would definitely stay at Oaks on Castlereagh again....

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Helpful?
Thank SIanchong
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for your valued time in providing excellent feedback on your stay with us. I sincerely appreciate your positive comments in reviewing our property and recommendation here to help future travellers. I am proud to share your feedback with Jina and my entire team for doing all their best to ensure every guest has a pleasant and...

Inverell, Australia
Reviewed 1 week ago

We were in Sydney so one of our kids could attend a computer course (Code Camp) in Edgecliff and so another could attend an art workshop at the N.A.S. Darlinghurst. So accordingly we needed central accommodation with enough room for the 5 of us. The Oaks on Castlereagh really did fit the bill with a nicely appointed apartment, fee for...

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1Thank Terrence N
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Many thanks for providing wonderful feedback on your recent stay with us. Our fully furnished spacious apartments located in the heart of the city provides all the comfort and convenience, with easy access to variety of cafés, restaurants and other tourist destinations, a perfect stop over to enjoy your time in Sydney. We certainly look forward to welcoming...

Grafton
Reviewed 2 weeks ago via mobile

Great place to stay, clean and comfortable room. Very central location to shops, Transport, and Markets and lots of great restaurants and cafes close buy a selection for everyone. Even though I'm the middle of the city the rooms were quiet.

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Helpful?
Thank Lynda B
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, I sincerely thank you for providing such wonderful feedback on your recent stay with us. Our fully furnished spacious apartments located in the heart of the city certainly provides all the comfort and convenience, with easy access to variety of cafés, restaurants and other tourist destinations. We look forward to welcoming you back on your next visit to...

Sydney, Australia
Reviewed 2 weeks ago

1 Bedroom studio apartment which was very well appointed. All of the staff were very friendly, professional & helpful. We will definitely be re-visiting Oaks on Castlereagh when next staying in the CBD.

Review collected in partnership with this hotel
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1Thank annemE8328XV
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for providing excellent feedback on your recent stay with us. I am proud to share your comments with my entire team for providing excellent customer service to complement our great location and product standards, ensuring every guest has a comfortable and pleasant stay with us. We certainly look forward to welcoming you and your family back...

Sydney, Australia
Reviewed 2 weeks ago

We stayed one night at the Oaks after seeing Carmen on the harbour, the rooms were very large well equiped kitchen, king size bed, large balony,25th floor overlooking Harmarket area fast lifts & very close to markets & short walk to central station overall very pleasing.

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Helpful?
Thank Margaret B
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank for you providing excellent feedback on our convenient location, room comfort and cleaning standards. Our fully furnished spacious apartments located in the heart of the city certainly provides easy access to all that you need to relax and enjoy your short or long stays. I look forward to seeing you on your next plezsant stay with us.

Reviewed 2 weeks ago

This is very nice apartment, very clean and modern as well. I stayed here during my short term assignment in Sydney. It is located near central station and very convenient as restaurants, super markets, theaters, harbor are near by. Hotel staff is very friendly and provided all assistance required during my stay. I would like to appreciate Jina Lee for...

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Helpful?
Thank sandeepds
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, I sincerely thank you for providing such wonderful feedback on your recent stay with us. Our fully furnished spacious apartments located in the heart of the city certainly provides the utmost convenience when travelling for business. I am proud to share your comments with Jina and my entire team for providing excellent customer service to ensure every guest...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Oaks on Castlereagh provides guests with deluxe, self-contained accommodation and premier facilities, making it ideal for holidaymakers and corporate travellers alike looking for a luxurious base from which to explore the cosmopolitan metropolis of Sydney. Spacious fully self-contained apartments, most boast private balconies leading off the open plan living, dining and kitchen area. Whether you choose a studio, 1 or 2 bedroom apartment you are guaranteed superior service and comfort. Facilities include an indoor heated pool & spa, fitness room, table tennis area, outdoor barbeque area and secure undercover parking (fee applies). ... more   less 

Additional Information about Oaks on Castlereagh

Address: 317 Castlereagh Street, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney
Price Range: $150 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Oaks on Castlereagh 4*
Number of rooms: 120
Reservation Options:
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Also Known As:
Regis On Castlereagh Hotel Sydney
Hotel Style:
#18 Spa Hotel in Sydney
#67 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Oaks on Castlereagh staff and other travellers.
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Questions? Get answers from Oaks on Castlereagh staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“DO NOT stay here”
naisy79, 20 Apr 2017 | Read review
“Higher floors would give you a better view.”
SIanchong, 16 Apr 2017 | Read review
“Obviously higher up for better views, though we were on the 3rd floor and we still had a view of the city.”
441terrencen, 14 Apr 2017 | Read review
“room on the east with balony”
MargaretB958, 4 Apr 2017 | Read review
“Pick a room with a balcony,”
4655kim, 27 Mar 2017 | Read review
5 of 5