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Oaks on Castlereagh

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565 Reviews from our TripAdvisor Community

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Showing 553: English reviews
Liverpool, United Kingdom
Reviewed 2 weeks ago

Staying here after travelling around Australia was a perfect end to our tour staff Jim and Joanne were very helpful with any questions we had and assisted us booking any trips we had. We would recommend a stay here.

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Helpful?
Thank r2grandsons
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for providing an excellent feedback on your week long stay with us. I also thank your tour staff for making your booking arrangement with us and your recommendation to future travellers. I an my team look forward to your next pleasant stay with us.

Gold Coast
Reviewed 3 weeks ago via mobile

Stayed in 2 bed apartments, got a great deal on line $409 for 1 night. Very hard to get there if your taking a car, no loading zone out the front and then parking is a bit tight and tricky to find spot plus $35 extra for car parking. Large room and lounge area, good clean kitchen. Very comfy bed...

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Helpful?
Thank BillvegasGoldCoast
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank for providing excellent feedback on our location, room comfort and cleaning standards. I sincerely apologise for inconvenient process to access our on-site car park due to drop off area being blocked by city council to build up cycle lane way. We ensure that every guest is made aware of this process and extra fees prior to check...

Sydney, Australia
Reviewed 3 weeks ago

I enjoyed my stay. The environment is very much inviting. Thanks to Sukanya at reception who help for everything like receiving my parcel, courier etc. The view from gallery is beautiful. Room is neat and tidy. Housekeeping is very good.

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1Thank nilesh_goje
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for sharing your experience with excellent feedback on your stay with us. I have shared your feedback with Sukanya and entire team to deliver their best to complement our great location and room standards. I am also proud to share your feedback with our housekeeping team for their hard work to keep up our cleaning standards...

Wollongong, Australia
Reviewed 3 weeks ago

This is the first time we have stayed at the Oaks on Castlereagh and it was a nice place to stay . The rooms were very quiet ,cool and clean .Thank you Sukanya for your help and the up grade it made a good night even better. Regards Chris and Phil

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Helpful?
Thank chrisR2402TI
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Chris and Phil, Thank you for providing an excellent feedback on our great location, room standards and cleanliness complemented by excellent customer service standards. I have shared your feedback to commend Sukanya for adding value to enhance your 1st stay experience with us. My team and I look forward to seeing you both on your next stay with us.

Wollongbar
Reviewed 4 weeks ago

Room was clean and well presented. Very adequate space for a short stay. All the necessities easily available in the room! For example, cutlery for an eat in takeaway or to cook a small meal. Airco noisy though.

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1Thank rmnixon32
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, I sincerely thank you for providing excellent feedback in regards to our convenient location, room comfort and cleanliness, complemented by our excellent customer service standards. In regards air conditioning noise, since all of our studio apartments are fitted with ceiling mounted units, compressor noise could vary during its cycle esp. during very hot days when temperature is set...

Adelaide, Australia
Reviewed 4 weeks ago

Very comfortable and clean. Great location. We were on the 27th floor. Beautiful night time views and even though we were close to the train station, not once did we hear them. Staff very friendly and helpful. Would stay there again definitiely.

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Helpful?
Thank Sue H
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for providing excellent feedback on our location, room standards and cleanliness. I have shared your feedback with my entire team for providing excellent customer service to complement our great location and room standards. My team and I certainly look forward to seeing you again.

Canberra
Reviewed 4 weeks ago

My wife and I stayed at the Oaks on Castlereagh when seeing a show at the Capitol Theatre. It was the ideal location - a very easy, short walk to the Theatre. Undercover parking was also a welcome feature. Check in was easy and teh staff were very friendly.

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Thank greg286
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for sharing your pleasant experience on your stay with us. Our fully furnished spacious apartment hotel located in the heart of city is certainly a perfect place to relax and enjoy your journey with easy access to capitol theatre, variety of cafe's, dinning options and other tourist destinations. My team and I look forward to your...

Melbourne, Australia
Reviewed 4 weeks ago

Neat and clean apartment..slept a couple and a friend in the single bed in the lounge..Had cooking and laundry in Room..Friendly and helpful staff..In a good location 5 mins walk to Central Stn,Buses and Chinatown..A/C in room a bit noisey but had otherwise no complaints...Will stay there again.

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Thank C8707EXtonyt
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for providing valued feedback on your stay with us. I have shared your feedback with my entire team to commend for their hard work to ensure every guest had comfortable stay with us. My team and I look forward to seeing you on your next stay with us.

Wollongong, Australia
Reviewed 4 weeks ago

I was incredibly impressed by the layout of the 2 bedroom apartment - it was comfortable and private at the same time. The rooms are so spacious and felt very comfortable. Best bed I have ever slept in! Awesome balcony for drinks with your mates too. The room air conditioner unit was so perfect, especially during the night with the...

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Helpful?
Thank jacindad2017
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for providing such wonderful feedback on your recent stay with us. Our fully furnished spacious apartments located in the heart of the city certainly provides all the comfort and convenience to enjoy a relaxing getaway. We certainly look forward to welcoming you back on your next pleasant stay with us.

Windaroo, Australia
Reviewed 4 weeks ago

The Oaks was a wonderful place to stay, room was large King size bed, Free internet, Foxtel channels, shower was hot and good pressure. Pool and Spa were lovely to use, Gym and outdoor areas also. Staff were friendly, check in and out went smoothly. Coffee/Tea facilities provided along with microwave, fridge, iron and ironing board. We were on Level...

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Helpful?
Thank Andrew H
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, I sincerely thank you for taking your valued time in providing excellent feedback on your stay with us. Our fully furnished spacious apartments located in the heart of the city is certainly provides all the comfort and convenience you need to relax and enjoy your stay. My team and I look forward to welcoming you back on your...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Oaks on Castlereagh provides guests with deluxe, self-contained accommodation and premier facilities, making it ideal for holidaymakers and corporate travellers alike looking for a luxurious base from which to explore the cosmopolitan metropolis of Sydney. Spacious fully self-contained apartments, most boast private balconies leading off the open plan living, dining and kitchen area. Whether you choose a studio, 1 or 2 bedroom apartment you are guaranteed superior service and comfort. Facilities include an indoor heated pool & spa, fitness room, table tennis area, outdoor barbeque area and secure undercover parking (fee applies). ... more   less 

Additional Information about Oaks on Castlereagh

Address: 317 Castlereagh Street, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney
Price Range: $217 - $474 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Oaks on Castlereagh 4*
Number of rooms: 120
Reservation Options:
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Also Known As:
Regis On Castlereagh Hotel Sydney
Hotel Style:
#18 Spa Hotel in Sydney
#67 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Oaks on Castlereagh staff and other travellers.
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Questions? Get answers from Oaks on Castlereagh staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was very good indeed..Only one very minor critisism. The outer patio door needs fixing to make it shut correctly.”
 of 5 bubbles geoffr635, 23 Feb 2017 | Read review
“Not overlooking the rail line”
 of 5 bubbles suthos, 21 Feb 2017 | Read review
“Get the one bedroom apartment if you can.”
 of 5 bubbles TheTravelDad01, 11 Feb 2017 | Read review
“We stayed in room 11 Ruby very clean and well presented lovely big shower. ”
 of 5 bubbles r2grandsons, 10 Feb 2017 | Read review
“No problem with noise in our room”
  • Good shower, pressure fantastic, hot water when required
  • Sydney Cricket Ground and Football Stadium
  • Past Central Station clock tower is Mascot Airport
  • Looking towards Sydney Cricket Ground and Football Stadium
  • Good shower, pressure fantastic, hot water when required
  • King size bed
  • Chinatown one street away
 of 5 bubbles W4444ZOandrewh, 21 Jan 2017 | Read review
5 of 5