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Harbour Phoenix Serviced Apartments

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  • Excellent11%
  • Very good25%
  • Average20%
  • Poor11%
  • Terrible33%
24 Apr 2016
“Would stay again”
9 Jan 2016
“Never stay here ever”
3 Star Hotel
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Reviews (54)
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1 - 5 of 52 reviews
Reviewed 24 April 2016

We visited In march 2016 for one night pre cruise. We arrived very early from nz and they looked after our bags. Checked in and was on level one. Room very clean and spacious. No view from balcony but it didn't matter. We were so...More

Thank michelleb66
Reviewed 9 January 2016 via mobile

Upon arrival we had to pay a 300.00 bond which would be credited to our card within 7 to 10 days. Could not use kitchen facilities due to fire alarms. Needs a total overall. We have taken photos as we thought the bond request was...More

Thank Ange H
Reviewed 1 November 2015 via mobile

We stayed here for one night because it was a few dollars cheaper than Novotel or Ibis. The location was great but we had no hot water for showers or no air. Reception was closed and not able to contact after hours for help! The...More

2  Thank Jodie H
Reviewed 25 October 2015 via mobile

Stayed 1 night only (advertised as PENTHOUSE). Had to pay at time of booking. From photos looked clean and comfortable. On entering room door was diffucult to open -FIRE HAZARD. Everything inside old and dilapidated. Fly screen door off hook, no locks on external door...More

1  Thank GLENYS H
Reviewed 5 October 2015 via mobile

Needed to stay in sydney with our kids and this serviced apartment was reasonable value. it has a kitchen and laundry facilities, 2 beds and 2 bathrooms. I received a call on the way to make sure i was checking in as checknin starts at...More

2  Thank davidm1979
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Australia > New South Wales > Sydney
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Room Tips
"Don't do it!"
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"Not suppose to be on any list of hotels"
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"I believe all the rooms are the same 2BR comfortable"
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"We had rooms on fourth and fifth floors"
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