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Shangri-La Hotel Sydney

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
The Shangri-La Hotel, Sydney is perfectly positioned between the iconic Sydney Opera House and Harbour Bridge in the historic Rocks district. Within walking distance of the city's major shopping venues and tourist attractions, the hotel offers panoramic views of Sydney Harbour. A wide selection of dining options including Australian cuisine at award winning Altitude Restaurant, Mix and Grill in the all day dining restaurant Café Mix and fabulous cocktails at the glamorous Blu Bar on 36.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Wheelchair Access
Bar/Lounge
Spa
Airport Transportation
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Heated pool
Indoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
River View
Marina View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals
Location
Full view
Contact
176 Cumberland Street,The Rocks Sydney 2000, Sydney, New South Wales 2000 Australia
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Getting there
Kingsford Smith Airport10 km
Circular Quay5 min
Wynyard7 min
Neighbourhood
The Rocks
The first residents of the Rocks were convicts and sailors from the old nation. As the oldest neighbourhood in the city, the area's cobblestone streets host more than 100 heritage sites and buildings, including the oldest house in Sydney, Camden Cottage, which was built in 1816. Taste a “midi “ or a “schooner” of beer and dine “al fresco” on the waterfront at some of the oldest pubs in Sydney. The weekend markets at the Rocks are where you can find local artists' hand-made souvenirs, organic food and designer jewelry in a relaxed and friendly atmosphere. To enjoy some of the best Australian and international contemporary art, the MCA museum is open every day and select evenings. At the end of a long day of sightseeing, be sure to save energy to dance the night away at the area's many late night entertainment venues.
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Reviews (7,312)
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6,695 results
Traveller rating
3,945
1,611
636
300
203
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LanguageEnglish
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3,945
1,611
636
300
203
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All reviews horizon club blu bar opera house grand harbour circular quay top floor window seat rocks area room service harbour view corner suite turn down service club room four seasons buffet breakfast five star hotel late check
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1 - 5 of 6,695 reviews
Reviewed today via mobile

Great view, great food, great staff, excellent stay. Could not do enough for your stay really made you feel comfortable. Only downside was no free parking when already paying a premium price for the room and at $50+ for one night parking, seems a bit...More

Date of stay: December 2018
Thank Johnno123456789
Response from Kieron H, Resident Manager at Shangri-La Hotel SydneyResponded today

Dear Johnno123456789, Thank you for choosing to stay at Shangri-La Hotel, Sydney. I'm delighted to hear you had a wonderful experience at the hotel and our colleagues were able to delight you. We look forward to having you stay with us again soon. Kind Regards,...More

Reviewed 2 days ago

A fabulous night at this hotel; it's all you expect from a classy international chain. The service was outstanding from check in to check out, including reception, valet parking, and room service. The rooftop bar closes at 12:00 and normally doesn't admit guests after 11:30,...More

Date of stay: December 2018
Thank PhilipC1952
Response from Kieron H, Resident Manager at Shangri-La Hotel SydneyResponded today

Dear PhilipC1952, Thank you for choosing to stay at Shangri-La Hotel, Sydney. I'm delighted to hear you had a wonderful experience at the hotel and our colleagues were able to delight you. We look forward to having you stay with us again soon. Kind Regards,...More

Reviewed 2 days ago

The ultimate way to judge a business in the hospitality industry is by how they react when they do something wrong. Do they apologise and try and make things better or do they ignore the problem and hope it goes away? I can think of...More

Date of stay: December 2018
Thank Kiteperson
Response from Kieron H, Resident Manager at Shangri-La Hotel SydneyResponded today

Dear kiteperson, Thank you for sharing your feedback. We are very sorry to hear about your disappointing experience which did not meet Shangri-La Hotel, Sydney’s standards. I would like to apologise for the lack of communication from our Front Office team, and please be rest...More

Reviewed 3 days ago

Every year since 2002 I've spent a few weeks in Sydney at the Shangi-La and every year my experience keeps getting better and better! I keep saying this, but it's the best kept 'secret' in Sydney because it's the only hotel with a 280 degree,...More

Date of stay: July 2018
Thank Sherlock213
Response from Kieron H, Resident Manager at Shangri-La Hotel SydneyResponded today

Dear Sherlock213, Thank you for choosing to stay at Shangri-La Hotel, Sydney. I'm delighted to hear you had a wonderful experience at the hotel and our colleagues, bedrooms and spectacular views were able to delight you. We look forward to having you stay with us...More

Reviewed 3 days ago via mobile

The staff was super friendly. The hotel was amazing! The food and wine was just perfect. Their rooms are clean and cozy. My kids loved it. I loved our stay here! Definitely recommending this to family and friends. Very good hotel!More

Date of stay: August 2018
Thank chelseabE780EX
Response from Kieron H, Resident Manager at Shangri-La Hotel SydneyResponded 3 days ago

Dear chelseabE780EX, Thank you for choosing to stay at Shangri-La Hotel, Sydney. I'm delighted to hear you had a wonderful experience at the hotel and our colleagues were able to delight you. We look forward to having you stay with us again soon. Kind Regards,...More

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Questions & Answers
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SarojiniG2
20 November 2018|
AnswerShow all 2 answers
Response from trickytrac | Reviewed this property |
Yes if you are lucky
0
Votes
798ericn
6 November 2018|
AnswerShow all 4 answers
Response from markr2306 | Reviewed this property |
Airport transportation is chargeable. Shangri La charge more - much more -than a taxi, and in our experience a taxi is just fine - metered - it will cost around aud 40 if memory serves, and there are plenty of them. The... More
1
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Room Tips
"Higher floors are best"
PhilipC1952
3 days ago
Read review
"If you are jet lagged then use a different hotel."
Kiteperson
3 days ago
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"Corner Room"
723janicel
5 days ago
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"Sensational bar view from top floor (L36)"
justwaytoohard
1 week ago
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PRICE RANGE
US$187 - US$478 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri la sydneyshangri la hotel sydney
LOCATION
AustraliaNew South WalesSydneyThe Rocks
NUMBER OF ROOMS
563
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