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Shangri-La Hotel Sydney

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#25 of 179 Hotels in Sydney
Certificate of Excellence
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1 room 2 adults 0 children
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Shangri-La Hotel Sydney
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6,007 Reviews from our TripAdvisor Community

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Showing 5,527: English reviews
USA
Reviewed 6 days ago NEW

We arrived at 8:30 AM and our upgraded room was ready for us to check-in. The bellman staff was excellent and almost had our bags in our room before we arrived in the room. The room was clean and supplied well. The view was beautiful, looking out at Sydney Harbor and the Opera House. The room was serviced in an...

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Thank Cy K
Elimbah
Reviewed 1 week ago NEW

Dirty bathroom, poor housekeeping staff, old fittings showing their age, not enough lifts operating, Housekeeping failing to service room, a welcome message coming in the middle of the night on the second night of a 2 night stay.

Review collected in partnership with shangri-la.com
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3Thank Michael M
Sydney, New South Wales, Australia
Reviewed 1 week ago

The room we had was spacious with a tv room, bath and shower. The spectacular view faced Barangaroo and Darling harbour side. We were on the 34th floor. Shangri-la gave us complimentary champagne and chocolates since it was our honeymoon stay. The buffet breakfast in the morning is a must. Staff are friendly and fun. Wide selection of food, coffee...

Review collected in partnership with shangri-la.com
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Thank Jennifer L
London, United Kingdom
Reviewed 1 week ago

Arrived early around 0800. No room available but checked in, bags taken, and directed to the fitness centre for a shower and sauna - great! Room ready by 1030 (lucky) bags taken immediately and all set. Only took breakfast but staff were helpful and bacon tasty. Location is great, on a bit of a hill if you are walking. Views...

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Thank timjones2017
Sydney, Australia
Reviewed 1 week ago

Stayed in the club room on a Sun night. Rate was excellent on a Sun with harbour bridge and opera house views. Club lounge free drinks and canapés was amazing as was the buffet included breakfast. Couldn't fault our experiences.

Review collected in partnership with shangri-la.com
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Thank A2820VKmichael
Swansea, United Kingdom
Reviewed 1 week ago

We spent two nights at this central hotel after our Queen Mary 2 cruise. We were given a Grand harbour room on a high floor overlooking Darling Harbour and a busy freeway below. No noise was heard from traffic. Upon our arrival, it coincided with a visit/stay by The Malaysian President and his wife and entourage whereby secret service from...

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Thank mumbles10
Brisbane, Queensland, Australia
Reviewed 1 week ago

I spent last Saturday night at the Shangri-La for my birthday. I expected a high class hotel (I certainly felt like I'd paid for it at well over $500 per night) with seamless service. What I experienced could be described as amateur hour if I was feeling generous, or fraud if I'm in a more caustic mood. I arrived and...

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3Thank Cathryn H
California
Reviewed 1 week ago via mobile

My husband and I stayed at Shangri-La Sydney from March 1 to March 6, and we were so pleasantly surprised. I was a bit skeptical because it only ranked 15th place on TripAdvisor, but as soon as we checked in I was SO relieved. A big plus of this hotel is its location; it's minutes away from Circular Quay. I...

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Thank M W
newforest
Reviewed 1 week ago

We stayed a few nights at this hotel in early March . Our spacious room overlooked the harbour with really stunning views of the bridge and opera house. The room was well furnished at a 5 star level and very confortable. We could have spent hours just watching all the activity on the harbour. The hotel is located at the...

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Thank varuna33
Sydney, Australia
Reviewed 1 week ago

Unfortunately, for a 4.5 star hotel I have to say the rooms are in desperate need of a refurb. The décor is dated and there isn't anything luxurious about the furniture. I expect the high price is owing to the view, which of course is fantastic. I do have to say, that while the room it self was disappointing, the...

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1Thank _petadm

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Staying in The Rocks

Neighbourhood Profile
The Rocks
The first residents of the Rocks were convicts and sailors from the old nation. As the oldest neighbourhood in the city, the area's cobblestone streets host more than 100 heritage sites and buildings, including the oldest house in Sydney, Camden Cottage, which was built in 1816. Taste a “midi “ or a “schooner” of beer and dine “al fresco” on the waterfront at some of the oldest pubs in Sydney. The weekend markets at the Rocks are where you can find local artists' hand-made souvenirs, organic food and designer jewelry in a relaxed and friendly atmosphere. To enjoy some of the best Australian and international contemporary art, the MCA museum is open every day and select evenings. At the end of a long day of sightseeing, be sure to save energy to dance the night away at the area's many late night entertainment venues.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Shangri-La Hotel, Sydney is perfectly positioned between the iconic Sydney Opera House and Harbour Bridge in the historic Rocks district. Within walking distance of the city's major shopping venues and tourist attractions, the hotel offers panoramic views of Sydney Harbour. A wide selection of dining options including Australian cuisine at award winning Altitude Restaurant, Mix and Grill in the all day dining restaurant Café Mix and fabulous cocktails at the glamorous Blu Bar on 36. ... more   less 

Additional Information about Shangri-La Hotel Sydney

Address: 176 Cumberland Street,The Rocks | Sydney 2000, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > The Rocks
Price Range: $306 - $753 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel Sydney 5*
Number of rooms: 563
Reservation Options:
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Also Known As:
Shangri La Sydney
Shangri La Hotel Sydney
Hotel Style:
#3 Business Hotel in Sydney
#11 Spa Hotel in Sydney
#15 Romantic Hotel in Sydney
#17 Family Hotel in Sydney
#25 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel Sydney staff and other travellers.
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Questions? Get answers from Shangri-La Hotel Sydney staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Views from your hotel room of the ha our Rooms Views from your hotel room of the habour are excellent on the 16 floor quiet room”
 of 5 bubbles 996ingridw, 26 Mar 2017 | Read review
“ask for a room with the harbour or port view”
 of 5 bubbles jklqp, 25 Mar 2017 | Read review
“Room with view of bridge and opera house”
 of 5 bubbles emiko_992, 24 Mar 2017 | Read review
“Sydney Harbor and Opera House views are quite spectacular.”
 of 5 bubbles 903cyk, 23 Mar 2017 | Read review
“Go for the harbour view rooms of course!”
 of 5 bubbles timjones2017, 21 Mar 2017 | Read review
5 of 5