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Shangri-La Hotel Sydney

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Traveller (3475)
Room & Suite (1839)
Dining (244)
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Overview
  • Excellent61%
  • Very good24%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“horizon club”(540 reviews)
“blu bar”(236 reviews)
“opera house”(1,258 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,020)
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6,431 results
Traveller rating
3,794
1,554
609
283
191
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LanguageEnglish
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3,794
1,554
609
283
191
Show reviews that mention
All reviewshorizon clubblu baropera housegrand harbourcircular quaytop floorwindow seatrocks arearoom serviceharbour viewcorner suiteturn down serviceclub roombottle of champagnefour seasonsbuffet breakfastfive star hotel
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11 - 15 of 6,431 reviews
Reviewed 1 week ago

Thank you, Shangri-La Hotel. I will definitely be back. The awesome view, friendly staff and amazingly varied and delicious buffet breakfast are what impressed me the most about my stay at The Shangri-La Hotel Needing a well-deserved break, my daughter and I decided to book...More

Thank EvelynSydney
Response from Alex S, Director of Rooms at Shangri-La Hotel SydneyResponded 6 days ago

Dear EvelynSydney, Thank you for choosing to stay at Shangri-La Hotel, Sydney. I'm very delighted to hear you had a wonderful experience at the hotel and our colleagues were able to delight you. We look forward to having you stay with us again soon. Kind...More

Reviewed 1 week ago via mobile

I spent a night at this hotel recently, and was pleasantly surprised. Unfortunately, I did not have time to really enjoy the amenities but the room was superb, the view of the harbour amazing and I had a nice bistro breakfast. There is an excellent...More

Thank Bill W
Response from Alex S, Director of Rooms at Shangri-La Hotel SydneyResponded 6 days ago

Dear Bill W, Thank you for choosing to stay at Shangri-La Hotel, Sydney. I'm delighted to hear you had a wonderful experience at the hotel and our colleagues were able to delight you. We look forward to having you stay with us again soon. Kind...More

Reviewed 1 week ago via mobile

I stayed at the Shangri La the night before my wedding and also the evening of my wedding. I booked a beautiful suite with the most gorgeous views of Sydney harbour. Large sized suite with big bathroom and comfy king sized bed. I had 4...More

Thank Tania M
Response from Alex S, Director of Rooms at Shangri-La Hotel SydneyResponded 1 week ago

Dear Tania M, Thank you for choosing to stay at Shangri-La Hotel, Sydney on such a special occasion. I'm delighted to hear you had a wonderful experience at the hotel and our colleagues were able to delight you. We look forward to having you stay...More

Reviewed 1 week ago

Had friends from the USA come to work for a coupla days. Their accommodation choice was the Shangri-La so made that ours as well. Great choice, hotel was excellent, room overlooking the Harbour Bridge with the Opera House also in the picture. All facets of...More

Thank Garry A
Response from Alex S, Director of Rooms at Shangri-La Hotel SydneyResponded 1 week ago

Dear Garry A, Thank you for choosing to stay at Shangri-La Hotel, Sydney. I'm delighted to hear you had a wonderful experience at the hotel and our colleagues were able to delight you. We look forward to having you stay with us again soon. Kind...More

Reviewed 1 week ago via mobile

The best service you get here is from the bell boy! Past the front door don’t expect any service. If you happen to have any problem at this hotel the staff will not care. Room was average, and shower pressure is non existent. And please...More

3  Thank ssjf
Response from Alex S, Director of Rooms at Shangri-La Hotel SydneyResponded 1 week ago

Dear ssjf, Thank you for taking the time to share your feedback. We are very sorry to hear about your disappointing experience which did not meet your or Shangri-La Hotel, Sydney’s standards. I hope you will give us another opportunity to restore your confidence in...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$181 - US$391 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Sydney
#15 Family Hotel in Sydney
#15 Romantic Hotel in Sydney
#16 Spa Hotel in Sydney
#42 Luxury Hotel in Sydney
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$181 - US$391 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Sydney
#15 Family Hotel in Sydney
#15 Romantic Hotel in Sydney
#16 Spa Hotel in Sydney
#42 Luxury Hotel in Sydney
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (3475)
Room & Suite (1839)
Dining (244)
Pool & Beach (17)
Business Centre & Event Rooms (8)
Amenities (3)
Nearby
The Rocks
The first residents of the Rocks were convicts and
sailors from the old nation. As the oldest
neighbourhood in the city, the area's cobblestone
streets host more than 100 heritage sites and
buildings, including the oldest house in Sydney,
Camden Cottage, which was built in 1816. Taste a “midi
“ or a “schooner” of beer and dine “al fresco” on the
waterfront at some of the oldest pubs in Sydney. The
...More
Questions & Answers
Ask a question
misskellie2018
19 June 2018|
AnswerShow all 2 answers
Response from Fahad A | Reviewed this property |
Valet if I recall was apx 49. Thats for 24 hour period. Not sure about self parking.
1
Vote
lifesabeach0308
8 June 2018|
AnswerShow all 3 answers
Response from MaurTee | Reviewed this property |
There are great views inside from dine rooms, the restaurant and the bar. Then there are the fabulous views from the club lounge. All of those are inside. I did not see anywhere where there was access to the outside.
1
Vote
keavepoh
22 March 2018|
AnswerShow all 2 answers
Response from Poodlesrulehere | Reviewed this property |
I know they can provide it, but not sure if it’s free.
0
Votes
Room Tips
"try booking directly?"
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"the horizon level for quietness, service, buffet and great room views."
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"Premier Grand Harbour View Rooms probably boast some of the best views in Sydney. Spoil yourself if you can..."
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"I stayed on the 20th floor"
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