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Hyatt Regency Sydney

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Hyatt Regency Sydney
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3,267 Reviews from our TripAdvisor Community

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Showing 2,963: English reviews
Reviewed 27 January 2015

Me and my wife came on honeymoon to Australia and wanted to stay just a couple of nights in Sydney so researched hotels and thought this one looks nice, when we arrived we were informed that we were only staying for the one night and the second night was in there sister hotel in the city which was a bit...

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Helpful?
6Thank Sam668
FPSS, Manager at Hyatt Regency Sydney, responded to this review

Hi Sam668, Thank you for taking the time to provide feedback. We are sorry to hear of your disappointment and please accept our sincere apologies for the inconvenience given the redevelopment works at our hotel. We hope this will not discourage you from staying with us again and should you allow us the opportunity to serve you again, please do...

South coast NSW
Reviewed 27 January 2015

Smallish room but more than adequate. $50 cheaper on city side verses harbour views. Renovations being carried out but did not worry us on overnight stay. Walking distance to CBD or darling harbour and Pyrmont. Car park across the road from hotel.

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Helpful?
Thank Kcandthecook
FPSS, Manager at Hyatt Regency Sydney, responded to this review

Hi Kcandthecook, Thank you for staying at the Four Points by Sheraton Sydney, Darling Harbour and for sharing your views on Tripadvisor. We look forward to welcoming you back to our hotel sometime soon. Yours sincerely, Assumpta McDonald Hotel Manager

Sydney, Australia
Reviewed 25 January 2015 via mobile

Nice modern hotel in Sydney with short walking distance to Darling Harbour. It is an approximate 10-15 min up hill walk to the cbd George Street of Sydney. Hotel is modern with tea/coffee facilities in room, interactive TV, bathroom amenities and comfy beds. Only downside the beds are two singles when requested as twin bedding. Hotel has restaurant and pool...

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Helpful?
Thank WorldTraveller159
FPSS, Manager at Hyatt Regency Sydney, responded to this review

Hi Worldtraveller159, We certainly have one of the best locations in town, a short stroll to many of Sydney’s top attractions, exciting dining and entertainment venues and shopping. It is also pleasing to hear that you had a comfortable stay and our facilities suited your requirements. Unfortunately, our hotel was not built with a pool however there is a swimming...

Reviewed 24 January 2015 via mobile

If looking for a great location close to the city and the harbours this is the one for you. However hotel itself is average. Rooms are comfortable and clean with modern bathroom but are quite small. We had an ongoing issue with a leak from the sink in our bathroom which we made management aware of on a number of...

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Helpful?
Thank Jenny B
FPSS, Manager at Hyatt Regency Sydney, responded to this review

Hi Jenny B, Thank you for your online review and letting us know of your experience. Please accept our sincere apologies for the inconvenience. Other than this, we are glad that you were pleased with our convenient location and that you find our rooms comfortable and clean. We hope we can welcome you back to the Four Points by Sheraton...

Singapore, Singapore
Reviewed 24 January 2015

This hotel is a jewel. Beautiful views of Darling Harbour. Many restaurants and night life near the ferry terminal. The real treat was being able to take the ferry over to Circular Quay. Hotel is about 5 blocks to the Chinatown food streets and a bit less to the Darling Harbour area via a nearby over bridge. A main train...

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Helpful?
Thank Silentscope
FPSS, Manager at Hyatt Regency Sydney, responded to this review

Hi Silentscope, Thank you for your fantastic review and sharing your experience of your stay at our hotel on Tripadvisor. We are pleased to hear that you had a delightful and comfortable stay with us. Further, we are happy to know that all aspects of your stay were met to your expectations. Thank you also for your recognition of the...

Sydney, Australia
Reviewed 24 January 2015

The hotel was great with friendly staff and great service. I wish we could have stayed longer. We stayed in the Maritime View room which is spacious and well equipped. The breakfast was wonderful with a vast selection. Will definitely by going back.

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Helpful?
Thank Christine M
FPSS, Manager at Hyatt Regency Sydney, responded to this review

Hi Christine M, We are thrilled to read your excellent feedback and thank you for sharing your impressions on Tripadvisor. Indeed, it is both delightful and encouraging to receive such positive feedback and learn that you enjoyed your stay with us. We certainly look forward to the pleasure of welcoming you back, hopefully for a longer stay. Thank you for...

Wilton NSW
Reviewed 24 January 2015

We stayed as part of a theatre and accommodation package and were able to access much better seats than if we just booked the seats alone. We had not stayed here before. We were met with incredible noise of jack hammers and drilling machinery as part of major renovations. The hotel had created a new make shift entrance which was...

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Helpful?
1Thank DArcangelo
FPSS, Manager at Hyatt Regency Sydney, responded to this review

Hi Darcangelo, Thank you for taking the time to provide feedback. Please accept our sincere apologies for the inconvenience caused with the redevelopment works. Detailed planning has been undertaken to ensure minimum disruption to guests, and we appreciate your understanding as we carry out this important undertaking. We are confident that our guests will appreciate the benefits of the new...

New Jersey
Reviewed 22 January 2015

We stayed here upon our arrival in Australia and it was a great hotel. We wish that our room could have been ready after the 24 hour flight, but they gave us a key to get washed up in the fitness center. The location is right next to Darling Harbour and it's an easy walk to all points in Sydney...

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Helpful?
Thank Jhn
FPSS, Manager at Hyatt Regency Sydney, responded to this review

Hi jhn, Thank you for your favourable review. We are pleased to hear that you enjoyed your stay and our associates assisted in ensuring your comfort upon your arrival especially after a long flight. Your positive comments on our excellent location and caring service are much appreciated. Thank you for your post and recommending our hotel. We look forward to...

San Diego, California
Reviewed 21 January 2015

This hotel is a jewel. Beautiful views of Darling Harbor. Many restaurants and night life near the ferry terminal. The real treat was being able to take the ferry over to Circular Quay. The ferry day pass also includes the subway if needed. The ferry was just a short walk from the hotel. For us, the hotel was very friendly...

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Helpful?
Thank joann k
FPSS, Manager at Hyatt Regency Sydney, responded to this review

Hi joann K, Thank you for taking the time to share your views on Tripadvisor. It is wonderful to know that you enjoyed your stay with us and our associates, particularly the Concierge team, delighted you with their welcoming and attentive service. We trust you were able to take advantage of our excellent location to visit many of the city’s...

Canberra, Australia
Reviewed 21 January 2015

Not usually staying in the middle of Sydney for work, I found the Four Points Hotel a useful and well located hotel. This is about 5 blocks to the Chinatown food streets and a bit less to the Darling Harbour area via a nearby over bridge. A main train and bus terminus, and the main city streets, are about 3...

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Thank BigRiver_12
FPSS, Manager at Hyatt Regency Sydney, responded to this review

Hi BigRiver_12, Thank you for staying at the Four Points by Sheraton Sydney, Darling Harbour. We definitely have one of the best locations in the city, a short stroll to many of city’s iconic attractions, shopping, transport, and an array of exciting dining and entertainment venues. Your kind words on the welcoming and helpful service of our associates is also...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
The Sydney Central Business District is abuzz with energy. Power brokers run to and from high rise buildings and after-work drink places, high-end shoppers tour venues like the QVB, and fine diners frequent the many celebrity chef restaurants. For a dose of culture, walk to the NSW Art Gallery, or visit the Sydney Museum. To escape the hustle and bustle, reconnect with nature at the Sydney Botanical Gardens or picnic lunch at High Park. No matter your interest, be sure to check the full calendar of events hosted by the city, from the Sydney Festival in January to October’s Good Food Month at Hyde Park.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
Everything you need to travel the way you like. Located adjacent to Darling Harbour in Sydney's Central Business District (CBD), our hotel is a haven of relaxation for the business or leisure traveler. As Sydney's largest hotel, Hyatt Regency Sydney (formerly a Four Points by Sheraton Sydney, Darling Harbour)boasts 892 guestrooms, three dining experiences, and 3,450 square metres of flexible meeting space. We invite you to enjoy an unparalleled Australian getaway. Hyatt Regency Sydney has the facilities to cater for all your needs. This includes complimentary Wi-Fi, tour services, laundry services, convenient room service, 24-hour front desk, limousine service, car rentals, parking (for a fee) and babysitting services - We can help you with all of that! Plus our guests have complimentary access to a 24-hour fitness centre. Hungry? Enjoy a tasty meal in a casual setting. The Sailmaker features 272 seats and an Australian-inspired menu. The Rooftop Bar, an open-air rooftop lounge (opening late December), offers guests unparalleled views of Darling Harbour. The Lobby Bar is located in the lobby and serves coffee, tea, snacks, and alcoholic beverages, while the Regency Club Lounge (opening late December) offers Regency Club guests a daily continental breakfast and all-day refreshments. At any hour of day, room service is available with an extensive menu. Our guest rooms feature comfortable beds, large flat screen TVs, cable television, movies on-demand, over sized work desk, complimentary Wi-Fi, in-room safe, air conditioning, alarm clock, wake-up service, hairdryer, tea & coffee making facilities, and a free weekday newspaper (on-demand). ... more   less 

Additional Information about Hyatt Regency Sydney

Address: 161 Sussex Street, Sydney, New South Wales 2000, Australia (Formerly Four Points by Sheraton Sydney, Darling Harbour)
Region: Australia > New South Wales > Sydney > Central Business District
Price Range: $292 - $571 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Regency Sydney 4.5*
Number of rooms: 648
Reservation Options:
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Also Known As:
Four Points By Sheraton Darling Harbour Hotel Sydney
4 Points By Sheraton Darling Harbour
Four Points Darling Harbour
Four Points Sydney
Sheraton Sydney
Sydney Four Points
Sydney Sheraton
Hotel Style:
#31 Romantic Hotel in Sydney
#34 Family Hotel in Sydney
#35 Business Hotel in Sydney
#71 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Sydney staff and other travellers.
42 questions
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Burnley, United Kingdom
Brisbane, Australia
25 days ago
MISSOULA
3 months ago

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Questions? Get answers from Hyatt Regency Sydney staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors have less noise and nicer view.”
 of 5 bubbles travellady43, 25 Feb 2017 | Read review
“Request room with view over Darling Harbour”
 of 5 bubbles rowank879, 24 Feb 2017 | Read review
“Don't book if you want twin beds”
 of 5 bubbles ajkuk, 21 Feb 2017 | Read review
“Ask for a higher floor than 4”
 of 5 bubbles 284heatherl, 20 Feb 2017 | Read review
“Ask for the rennovated rooms when staying in 2017 and for heper great value you can get great room rate by taking a City view room”
 of 5 bubbles NewieTraveller, 18 Feb 2017 | Read review
5 of 5