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Hyatt Regency Sydney

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Hyatt Regency Sydney
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3,454 Reviews from our TripAdvisor Community

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Showing 3,143: English reviews
Palmerston North, New Zealand
Reviewed 27 May 2015

Very much enjoyed our stay. Good location for everything: close to ferry stop, bus, walk to fish market, casino, restaurants, short taxi to theatre. Excellent buffet breakfast, very helpful staff, very helpful concierge, comfortable begs, good shower.

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Helpful?
Thank Tina S
FPSS, Manager at Hyatt Regency Sydney, responded to this review

Hi Tina S, Thank you for your great review! We are thrilled to read your complimentary words and to learn that you had an enjoyable and comfortable stay with us. Further, we are delighted that all aspects of your stay were met to your expectations. We hope your nice impressions will bring you back to the Four Points by Sheraton...

Reviewed 27 May 2015 via mobile

We recently stayed at four points by Sheraton on Darling Harbour. I have nothing but praise for the staff and facilities. Despite the fact that there are major works going on, we found this had very little impact on us. The housekeeping staff were always very polite and had huge smiles on their faces. The reception and doormen were always...

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Thank Rowings12
FPSS, Manager at Hyatt Regency Sydney, responded to this review

Hi Rowings12, What excellent feedback! Meeting or indeed exceeding our guest expectations is important to us and we are thrilled to read that you had an enjoyable stay. We are happy to know that our associates delighted you with their friendly and welcoming service and I’ll make sure to share your complimentary comments with the team. Thank you for sharing...

Melbourne, Australia
Reviewed 27 May 2015

I stayed at the Four Points for a business trip to Sydney. The Hotel staff were friendly, helpful and always smiling!! Check in was swift, room was large, clean and had a view over Darling Harbour. The only slight negative was that room services was a bit pricey but being in Sydney it's to be expected.

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Thank MsChappell
FPSS, Manager at Hyatt Regency Sydney, responded to this review

Hi MsChappell, Thank you for staying at the Four Points by Sheraton Sydney, Darling Harbour and for your nice review. Your highlights on your uncomplicated check-in and comfortable room with great views are much appreciated. It is also pleasing to know that our associates delighted you with their attentive service. We look forward to welcoming you back to the Four...

GOLD COAST
Reviewed 25 May 2015

This is the 3rd stay, but will probably not stay again whilst renovations are happening. Hassle to get luggage from car park to reception, no help whatsoever, room totally under whelming and tiny.We booked a twin room and had two single beds in a very small room... For all the inconvenience very overpriced... In saying that the rooftop bar is...

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2Thank LIZ11GC
FPSS, Manager at Hyatt Regency Sydney, responded to this review

Hi LIZ11GC, Thank you for staying again at the Four Points by Sheraton Sydney, Darling Harbour and taking the time to share feedback . We regret that your stay was not as relaxing and uncomplicated as you expected and please accept our sincere apologies for the disruptions given our redevelopment. While we regret the inconvenience, we trust our guests will...

Perth, Australia
Reviewed 25 May 2015

We stayed at this hotel over the weekend just been and had a pleasant experience. The staff were very friendly and accommodation and made us feel really comfortable. My partner's wallet was stolen with the room key and it was replaced free of charge. We were not given any access to wifi connection during check ins, perhaps we should have...

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1Thank JessMid83
FPSS, Manager at Hyatt Regency Sydney, responded to this review

Hi JessMid83, Thank you for choosing to stay at the Four Points by Sheraton Sydney, Darling Harbour and for your Tripadvisor review, We are glad to know that overall you had a pleasant stay at our hotel. Your positive impressions on our great location and welcoming associates are much appreciated. We regret however that there were some aspects of your...

Newcastle Australia
Reviewed 24 May 2015

Stayed at the Four Points By Sheraton again during my visit to Sydney for the Vivid Festival in May 2015. I would usually say that its an Excellent Motel, however it is undergoing major renovations which do cause some disruptions. The book in staff where great, friendly and welcoming as where the porters. I made use of the complimentary gym...

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1Thank Mark D
FPSS, Manager at Hyatt Regency Sydney, responded to this review

Hi Mark D, Thank you for staying with us again and taking the time to provide feedback. We trust you enjoyed the colourful Vivid Festival and your time in Sydney. We sincerely apologise for the noise and inconvenience experienced with the redevelopment works. We are excited to see and share the end product to our guests and we are confident...

Melbourne, Australia
Reviewed 23 May 2015

All staff at this hotel that we encountered were friendly, sincere and very helpful, it's a credit to the whole team who truly are making an effort to create a pleasant and enjoyable experience. The location is great with quick pedestrian access to Darling Harbour and a 5-10 minute walk from the hotel East to the city centre (although it...

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3Thank will1980
FPSS, Manager at Hyatt Regency Sydney, responded to this review

Hi will1980, Thank you for staying at the Four Points by Sheraton Sydney, Darling Harbour and taking the time to provide feedback, We are glad to learn that you were pleased with our great location and the welcoming and attentive service of our associates. On the other hand, please accept our sincere apologies for the inconvenience experienced with the redevelopment...

Singapore, Singapore
Reviewed 21 May 2015

My fiance and I stayed for two nights in this hotel. The staff is so polite and respectful and the views if you get the rooms overlooking the harbour are great. We watched the Saturday fireworks from our balcony, it was magical. At the same time, if your room is not on the harbour side, go to bar eleven on...

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Thank yomiri83
FPSS, Manager at Hyatt Regency Sydney, responded to this review

Hi yomiri83, Thank you for staying at the Four Points by Sheraton Sydney, Darling Harbour and for sharing your impressions on Tripadvisor. We are glad to know that overall you were pleased with your stay, particularly with our great views and caring associates. Indeed, many of our guests have positive comments on the relaxing ambiance and panoramic views of the...

Reviewed 20 May 2015 via mobile

This place is amazing!!! Staff were wonderful and very helpful, the view over the harbour was fantastic. Room service was delicious. I can not rate this place high enough!! Will stay here again on our return to Sydney!!!! I can't wait to come back.

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1Thank emma t
FPSS, Manager at Hyatt Regency Sydney, responded to this review

Hi emma t, Thank you for your excellent review and sharing your impressions on Tripadvisor! We are thrilled to read your complimentary comments and to learn that you enjoyed your stay with us. It is also wonderful to know that our associates delighted you with their welcoming and attentive service and that you were pleased with your in-room dining experience....

New South Wales, Australia
Reviewed 19 May 2015

We booked this hotel as a last minute on a trip to Sydney to get away for the weekend. The hotel was in a good spot on the harbour and has a Wilson parking complex directly across. A quick walk to the restaurants and Darling Harbour and the Star. Rooms were nice and updated although felt small. Would definitely recommend...

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Helpful?
Thank Sam R
FPSS, Manager at Hyatt Regency Sydney, responded to this review

Hi Sam R, Thank you for choosing the Four Points by Sheraton Sydney, Darling Harbour for your weekend stay in the city. We are happy to know that overall you had a pleasant stay and we look forward to welcoming you back soon when you are next in town. Thank you for your Tripadvisor post. Yours sincerely, Assumpta McDonald Hotel...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
The Sydney Central Business District is abuzz with energy. Power brokers run to and from high rise buildings and after-work drink places, high-end shoppers tour venues like the QVB, and fine diners frequent the many celebrity chef restaurants. For a dose of culture, walk to the NSW Art Gallery, or visit the Sydney Museum. To escape the hustle and bustle, reconnect with nature at the Sydney Botanical Gardens or picnic lunch at High Park. No matter your interest, be sure to check the full calendar of events hosted by the city, from the Sydney Festival in January to October’s Good Food Month at Hyde Park.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Internet
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
Everything you need to travel the way you like. Located adjacent to Darling Harbour in Sydney's Central Business District (CBD), our hotel is a haven of relaxation for the business or leisure traveler. As Sydney's largest hotel, Hyatt Regency Sydney (formerly a Four Points by Sheraton Sydney, Darling Harbour)boasts 892 guestrooms, three dining experiences, and 3,450 square metres of flexible meeting space. We invite you to enjoy an unparalleled Australian getaway. Hyatt Regency Sydney has the facilities to cater for all your needs. This includes complimentary Wi-Fi, tour services, laundry services, convenient room service, 24-hour front desk, limousine service, car rentals, parking (for a fee) and babysitting services - We can help you with all of that! Plus our guests have complimentary access to a 24-hour fitness centre. Hungry? Enjoy a tasty meal in a casual setting. The Sailmaker features 272 seats and an Australian-inspired menu. The Rooftop Bar, an open-air rooftop lounge (opening late December), offers guests unparalleled views of Darling Harbour. The Lobby Bar is located in the lobby and serves coffee, tea, snacks, and alcoholic beverages, while the Regency Club Lounge (opening late December) offers Regency Club guests a daily continental breakfast and all-day refreshments. At any hour of day, room service is available with an extensive menu. Our guest rooms feature comfortable beds, large flat screen TVs, cable television, movies on-demand, over sized work desk, complimentary Wi-Fi, in-room safe, air conditioning, alarm clock, wake-up service, hairdryer, tea & coffee making facilities, and a free weekday newspaper (on-demand). ... more   less 

Additional Information about Hyatt Regency Sydney

Address: 161 Sussex Street, Sydney, New South Wales 2000, Australia (Formerly Four Points by Sheraton Sydney, Darling Harbour)
Region: Australia > New South Wales > Sydney > Central Business District
Price Range: $232 - $573 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Regency Sydney 4.5*
Number of rooms: 648
Reservation Options:
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Also Known As:
Four Points By Sheraton Darling Harbour Hotel Sydney
4 Points By Sheraton Darling Harbour
Four Points Darling Harbour
Four Points Sydney
Sheraton Sydney
Sydney Four Points
Sydney Sheraton
Hotel Style:
#31 Romantic Hotel in Sydney
#34 Family Hotel in Sydney
#35 Business Hotel in Sydney
#74 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Sydney staff and other travellers.
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Burnley, United Kingdom
Brisbane, Australia
2 months ago
MISSOULA
5 months ago

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Questions? Get answers from Hyatt Regency Sydney staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Harbour view rooms are far better than city side”
JT1952_13, 22 Apr 2017 | Read review
“Darling Harbour side and higher levels will offer better views especially for the Saturday night fireworks.”
davidlS3592QB, 17 Apr 2017 | Read review
“Go for harbour facing”
Franklancs, 17 Apr 2017 | Read review
“Ask for a room away from ice machine and elevators.”
Victoria_BCTravelbug, 17 Apr 2017 | Read review
“The higher the floor, the better the view.”
Paolo19661, 17 Apr 2017 | Read review
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