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Swissotel Sydney

2,154 reviews
#20 of 182 Hotels in Sydney
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Traveller (588)
Room & Suite (209)
Storyboard
Overview
  • Excellent65%
  • Very good27%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“state theatre”(74 reviews)
“market street”(47 reviews)
“great location”(251 reviews)
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
5.0 Star Hotel
All hotel details
Offers from Swissotel Sydney
Special Price: Book early and save 15%!
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Rooms
6 Feb7 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,154)Write a Review
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1,252
540
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51
31
Show reviews that mention
All reviewsstate theatremarket streetgreat locationthe executive loungepitt st malldarling harbourshopping districthigh teastreet leveldavid jonesthe heart of the citynespresso machinepillow menuqueen victoria buildingcentral locationroom servicelarge bathroom
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21 - 25 of 1,977 reviews
Reviewed 1 week ago

Great location: you can go on a walk by Darling Harbor and under the bridge, straight to the Opera House and back. We landed right before Christmas, and the surrounding area was all decked out. It was great to walk around, and very busy with...More

Thank GabiPJ
Response from GM_SwissotelSydney, General Manager at Swissotel SydneyResponded 1 week ago

Dear GabiPJ, Thanks for your 5* feedback! I am so glad to hear that you had a pleasant stay. We appreciate your time in sharing this review and look forward to welcoming you back soon. Kind regards, Ross Buchanan General Manager

Reviewed 1 week ago

Excellent customer service Excellent room Great facilities Great location Committed to quality Five star accommodation 🌟🌟🌟🌟🌟 Helpful staff, especially Concierge staff Member of Accor loyalty program

Review collected in partnership with swissotel.com
Thank kerrybT3067UE
Response from GM_SwissotelSydney, General Manager at Swissotel SydneyResponded 1 week ago

Dear kerrybT3067UE, Thanks so much for your ***** ! We truly appreciate your kind feedback and thank you for your loyalty with AccorHotels. Kerry, we all look forward to welcoming you again soon. Kind regards, Ross Buchanan General Manager

Reviewed 1 week ago

Enjoyed every moment of our stay as a family - excellent service from start to finish, very chic and fantastic location, room has 2 double beds - perfect for the family with 2 kids. Can't really fault anything - will definitely be back for our...More

Review collected in partnership with Accorhotels.com
Thank P7916HJtonyl
Response from GM_SwissotelSydney, General Manager at Swissotel SydneyResponded 1 week ago

Dear P7916HJtonyl, Wow, thank you so much for your wonderful review! I'm delighted that you and your family enjoyed every minute of your stay and I'm so pleased to hear that you will be back. My team and I look forward to welcoming you again...More

Reviewed 1 week ago

Rooms and room service were extremely average and not to a 5 star standard. Was disappointed by the stay. Should have booked another 5 star hotel. Will not sure stay again. Have not been impressed by the Accor group name.More

Review collected in partnership with swissotel.com
1  Thank Mark H
Response from GM_SwissotelSydney, General Manager at Swissotel SydneyResponded 1 week ago

Dear Mark H, I was sorry to read your review and your average experience at our hotel. I believe our Guest Relations Manager, Sue, has been in contact with you directly to discuss your disappointments. We genuinely hope for another opportunity to welcome you back...More

Reviewed 2 weeks ago

The hotel was in a fantastic location in the CBD and in easy walking distance to both Darling and Sydney harbours. You can get the train directly from the airport to the City Hall stop, which takes 5mins to walk to the hotel. The room...More

Review collected in partnership with swissotel.com
Thank Sian T
Response from GM_SwissotelSydney, General Manager at Swissotel SydneyResponded 1 week ago

Dear Sian T, Thank you so much for your 5* review. How wonderful to hear that your stay was so flawless that you have no negatives to report! Sian, it is great to know you will stay again - the team and I very much...More

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134567396
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$172 - US$415 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Sydney
#18 Family Hotel in Sydney
#20 Luxury Hotel in Sydney
#26 Romantic Hotel in Sydney
#41 Business Hotel in Sydney
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$172 - US$415 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Sydney
#18 Family Hotel in Sydney
#20 Luxury Hotel in Sydney
#26 Romantic Hotel in Sydney
#41 Business Hotel in Sydney
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (588)
Room & Suite (209)
Dining (56)
Pool & Beach (21)
Hotel & Grounds (215)
Bathroom (120)
Family and Play Areas (13)
Business Centre & Event Rooms (10)
Nearby
Central Business District
The Sydney Central Business District is abuzz with
energy. Power brokers run to and from high rise
buildings and after-work drink places, high-end
shoppers tour venues like the QVB, and fine diners
frequent the many celebrity chef restaurants. For a
dose of culture, walk to the NSW Art Gallery, or visit
the Sydney Museum. To escape the hustle and bustle,
reconnect with nature at the Sydney Botanical Gardens
...More
Questions & Answers
Ask a question
willtt
30 December 2017|
AnswerShow all 2 answers
Response from willtt |
Not what I was asking obviously.
0
Votes
travel32956
24 December 2017|
AnswerShow all 3 answers
Response from mbm3 | Reviewed this property |
Look at upgrading to a club room. Breakfast included along with evening Canapes and Drinks. I also believe the club room provides light refreshments all day
0
Votes
Kirby S
10 December 2017|
AnswerShow all 2 answers
Response from Coffee4chipmunk | Reviewed this property |
My room only had a kettle so best to check with hotel directly.
1
Vote
Room Tips
"try to choose near the lift and the choose the city view."
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"Great view, great service, great ambiance and decor, felt safe and slept wonderfully"
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"Choose the executive floor rooms if your trip schedule is not tight to enjoy better views and extra benefits"
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"Try for a higher floor where possible for better views."
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