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Mercure Sydney

Traveller (817)
Room & Suite (793)
Dining (59)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Mercure Sydney's convenient location is the perfect place from which to explore Sydney's major attractions, making it the perfect choice when travelling for both business and leisure. Boasting 517 modern contemporary accommodation rooms over 14 floors, these rooms have been designed for guests requiring a combination of convenience and comfort. Unique facilities include 24-hour room service, 24-hour indoor rooftop swimming pool, gym with air-conditioning, sauna, 2 restaurants and secure parking.
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Property amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Spa
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Paid Internet
Paid Wifi
Public Wifi
Wheelchair Access
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Room features
Air Conditioning
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Great View
HOTEL CLASS
5,355Reviews
1,392Photos
51Q+A
100Room tips
Traveller rating
  • 1,600
  • 2,484
  • 935
  • 209
  • 128
Time of year
Traveller type
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  • English
Popular mentions
The addition of a pillow menu was great. The room was very clean and staff were helpful. Room service options were great and the buffet breakfast was excellent. I could not find out how to connect to room wifi, but I am sure staff would have helped with this if I had asked.
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Reception staff were very friendly and a warm welcome. Check- in was very smooth, quick . As we were celebrating our wedding anniversary they gave us an upgrade and sent us a bottle of wine. Although we were there before 12 noon we were given the room. Further when you book
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Response from Daniel_Barnard, General Manager at Mercure Sydney
Responded 4 days ago
Hi Traveller110011 Thank you for your detailed review. I am delighted you had a comfortable stay with us and you enjoyed our services, facilities and the hotel's ideal location. We look forward to the opportunity of welcoming you back when next you travel to Sydney. Kind regards Daniel Barnard
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I stay at this hotel at least once or twice a year and I cannot fault the service of the staff and the hotel as a whole. I was fortunate to be given an upgrade to a lovely room and we enjoyed our overnight stay. They are renovating their restaurant but the temporary one was fine
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Response from Daniel_Barnard, General Manager at Mercure Sydney
Responded 4 days ago
Hi cooley222 Thank you for your review. I sincerely appreciate your continued loyalty and delighted you enjoy our services and facilities. We look forward to welcoming you back soon. Kind regards Daniel Barnard
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Stayed here on recent visit to Sydney. Modern, efficient hotel with all usual facilities close to railway for easy access to harbour front etc. Hotel food expensive but plenty of choice outside. Nice rooms, clean comfy beds. Happy to recommend for tourist visit to Sydney.
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Response from Daniel_Barnard, General Manager at Mercure Sydney
Responded 6 days ago
Hi Carol Thank you for your review. I am delighted you had a comfortable stay with us and you enjoy the hotel's ideal location. We look forward to welcoming you back when next you visit Sydney. Kind regards Daniel Barnard
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This is a busy hotel, as it is used by airline flight crews and small conferences; but it's well-located (very close to the universities and Chinatown, and a fine walk or a short ride to the harbor). The rooms are not enormous but not small, the fitness room was in good shape,
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Response from Daniel_Barnard, General Manager at Mercure Sydney
Responded 6 days ago
Hi Peter Thank you for your review. I am delighted you had a great stay with us, enjoying our facilities, services and the hotel's convenient location. We look forward to the opportunity of welcoming you back in the near future. Kind regards Daniel Barnard
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorMercure Sydney
The Superior City View Room at the Mercure Sydney
Professional photo exclusively commissioned by TripAdvisorMercure Sydney
The Standard Twin Room at the Mercure Sydney
Professional photo exclusively commissioned by TripAdvisorMercure Sydney
The Executive King Suite at the Mercure Sydney
Professional photo exclusively commissioned by TripAdvisorMercure Sydney
The Balcony Room at the Mercure Sydney
Professional photo exclusively commissioned by TripAdvisorMercure Sydney
The Balcony Room at the Mercure Sydney
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123456159
Hi Kantoinette Our rooms have a small mini bar fridge, but no microwave. Please do not hesitate to contact us should you require any further information. We hope to welcome you to Mercure Sydney. Kind regards, Daniel Barnard, General Manager
1 vote
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Hi Rakehoe, yes we still have our delicious buffet breakfast. It is usually $29.50 however we currently have a special offer at $15 pp (limited time only) as our restaurant has been located to our conference area on level 2 whilst we undertake renovations on level 1 for a new look restaurant. We hope to see you at Mercure Sydney in the near future. Kind regards, Daniel Barnard
1 vote
Hi Carol Thank you for choosing to stay with us for your 30th anniversary and to celebrate New Years Eve in Sydney! We are unable to guarantee early check-in as this depends on the departures in the morning and the cleaning of these rooms. I have however noted your early arrival and our team will endeavour to have your room ready as soon as they can. We look forward to welcoming you to Mercure Sydney. Kind regards, Daniel Barnard, General Manager
1 vote
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12345611
"Rooms on higher floors are good."
"Best location"
"Try and get high floor for the views"
"I had a balcony room which gave a fantastic view - but was a bit noisy if the door was left open"
"Higher room is always better."
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PRICE RANGE
US$123 - US$257 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure sydney hotel sydneyaccor sydney
LOCATION
AustraliaNew South WalesSydney
NUMBER OF ROOMS
517
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