We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
TripAdvisor
Sydney
Trips
Inbox
More
    Help Centre

    Mercure Sydney

    5,295 reviews
    #69 of 189 Hotels in Sydney
    Save
    Share
    818 - 820 George Street | Ultimo, Sydney, New South Wales 2000, Australia
    011 61 2 8294 9307
    Visit hotel website
    Lowest prices for your stay
    Check In— / — / —
    Check Out— / — / —
    Guests 1 room, 2 adults, 0 childrenGuests 12
    Expedia.com
    US$118
    View Deal
    Mercure
    US$117
    View Deal
    Trip.com
    US$128
    US$105
    View Deal
    SAVE US$23
    Booking.comUS$117
    Agoda.comUS$117
    Lol.travelUS$128
    View all 19 deals
    Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
    Expedia.com
    US$118
    Mercure
    US$117
    Trip.com
    US$105
    Booking.com
    US$117
    Agoda.com
    US$117
    Lol.travel
    US$128
    Orbitz.com
    US$118
    Hotels.com
    US$118
    Travelocity
    US$118
    Hotwire.com
    US$118
    TripAdvisor
    US$117
    ZenHotels.com
    HotelQuickly
    Otel.com
    Prestigia.com
    bedfinder
    galahotels.com
    Priceline
    Elvoline
    View all 19 deals
    Collapse deals
      Full view
      Certificate of Excellence
      View all photos (0)0
      Traveller (790)
      Room & Suite (792)
      Traveller (790)
      Room & Suite (792)
      Dining (59)
      {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
      Rooms
      25 Nov26 Nov
      |
      1 room, 2 adults, 0 children
      Standard Room
      Getting you more information on this room More
      Free Cancellation
      Book now, pay at stay!
      Select
      Show Available Rooms
      Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$105.
      We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Sydney hotels with availability
      {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "f8e25d7d78364c1a8087426e4b69cbaa", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":256598,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32445061],"additionalContentIds":[],"pollCount":0,"checkin":{"day":25,"month":11,"year":2018},"checkout":{"day":26,"month":11,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":117,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"f8e25d7d78364c1a8087426e4b69cbaa","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":128,"lowestMetaPrice":105,"additionalPartner":false,"highestMetaPriceDisplay":128,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":128,"lowestMetaPrice":105,"highestMetaPriceDisplay":128,"hotelName":"Mercure Sydney","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImY4ZTI1ZDdkNzgzNjRjMWE4MDg3NDI2ZTRiNjljYmFhIiwiQUlLIjoiZWZhNjdjZjQxMGQxNGNiMjg3MDc4ZDEyOWM2NGI0ODkifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "25/11/2018", "checkOut": "26/11/2018", "lowestPrice": "US$105", "hasDates": true, "hacComplete": false, "contentIdMappings": {"32445061":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
      About
      4.0 
      Very good
      5,295 reviews
      Location
      Cleanliness
      Service
      Value
      Certificate of Excellence
      Mercure Sydney's convenient location is the perfect place from which to explore Sydney's major attractions, making it the perfect choice when travelling for both business and leisure. Boasting 517 modern contemporary accommodation rooms over 14 floors, these rooms have been designed for guests requiring a combination of convenience and comfort. Unique facilities include 24-hour room service, 24-hour indoor rooftop swimming pool, gym with air-conditioning, sauna, 2 restaurants and secure parking.
      Read more
      Full view
      Property amenities
      Restaurant
      Room Service
      Paid Wifi
      Paid Internet
      Business Centre with Internet Access
      Fitness Centre with Gym / Workout Room
      Wheelchair Access
      Meeting Rooms
      Show more
      Room features
      Air Conditioning
      Suites
      Non-Smoking Rooms
      Good to know
      HOTEL STYLE
      Mid-range
      Family
      HOTEL CLASS
      Hotel links
      Visit hotel website
      :UP TO 30% - EARLY BOOKING
      Hotel deals
      Reviews (5,295)
      Write a Review
      Filter reviews
      4,959 results
      Traveller rating
      1,516
      2,283
      846
      193
      121
      Traveller type
      Time of year
      LanguageEnglish
      More languages
      1,516
      2,283
      846
      193
      121
      Show reviews that mention
      All reviews central station darling harbour george street two double beds pillow menu accor member public transport top floor concierge desk buffet breakfast city view paddy's market light rail excellent location standard room an upgrade opera house
      FilterEnglish
      Updating list...
      1 - 5 of 4,959 reviews
      Reviewed 2 days ago
      Mostly Positive - small amount of Negative

      I found the stay at the Mercure Sydney to be a mostly positive experience. The staff were great and made the check-in and check-out process painless. However, I did request a pillow from the pillow menu and it never arrived - I had to go...More

      Thank JulsDavino
      Response from Daniel_Barnard, General Manager at Mercure SydneyResponded 2 days ago

      Hi Juls Thank you for your review. I am pleased to note your overall experience was most positive, particularly enjoying the excellent service provided by our staff. I have also followed up with both our Executive Housekeeper and Maintenance Manager to ensure the issues you...More

      Hotel's Favourite
      Reviewed 3 weeks ago
      AS USUAL PERFECT SERVICE AND MANY SURPRISES.

      Of course I am a Platinum Plus member but still there were many surprises on this visit. I was given an upgraded room with 180 degree view of Sydney from 13th floor. Then they put in my room 2 large bottles of sparkling water (I...More

      Review collected in partnership with Accorhotels.com
      1  Thank Dr Wilbur H
      Response from Daniel_Barnard, General Manager at Mercure SydneyResponded 3 weeks ago

      Dear Dr Wilbur Thank you for review. As always, we sincerely value your continued loyalty, and delighted you enjoyed the extra surprises you received on this occasion. We appreciate you positive feedback and look forward to seeing you again soon. Kind regards Daniel Barnard

      Reviewed 3 days ago
      Convenient Stay

      Convenient location within close proximity to central station and spice alley! Cheapest hotel available on the date of a big event. Quality of hotel went above what was expected. The staff were extremely friendly and helpful. Would recommend.

      Review collected in partnership with Accorhotels.com
      Thank Ashleighallen17
      Response from Daniel_Barnard, General Manager at Mercure SydneyResponded 3 days ago

      Hi Ashleighallen17 Thank you for your review. I am delighted you had a great stay with us and you enjoyed our facilities, services and the hotel's ideal location. We look forward to welcoming you back when next you visit Sydney. Kind regards Daniel Barnard

      Reviewed 5 days ago via mobile
      Conveniently located near transportation hub

      The hotel is conveniently located near the Sydney Central train station giving you access to travel around Sydney and nearby places. Near shopping mall and eateries. Pick up points for most tour buses.

      Thank ctcmanila
      Response from Daniel_Barnard, General Manager at Mercure SydneyResponded 3 days ago

      Hi ctcmanila Thank you for your review. I am delighted you had a great stay with us, particularly enjoying the hotel's ideal location. We look forward to the opportunity of welcoming you back when next you visit Sydney. Kind regards Daniel Barnard

      Reviewed 1 week ago via mobile
      Expensive and needs renovation

      Not a great hotel. Spent what would have been premium prices elsewhere and received budget room at best. Really not a lot going for it. Room was poor, sink in bathroom did not have a plug hole and smelt like rotting meat...given the number of...More

      Thank weechancer
      Response from Daniel_Barnard, General Manager at Mercure SydneyResponded 1 week ago

      Hi weechancer Thank you for your review. I am sorry to read your overall experience did not meet up to your expectations. Please rest assured that I have followed up with our Executive Housekeeper to ensure the issues you raised in regards the cleanliness of...More

      View more reviews
      123456…992
      See all
      Questions & Answers
      Ask a question
      See all 47 questions
      WorldWish
      4 September 2018|
      AnswerShow all 3 answers
      Response from Daniel_Barnard | Property representative |
      Hi umurali We do not have a shuttle service from the airport to the hotel. However, there are other options, such as train which costs approx $15pp or taxi which costs between $30-$40 depending on traffic. We are located... More
      1
      Vote
      fie169
      4 July 2018|
      AnswerShow all 2 answers
      Response from Daniel_Barnard | Property representative |
      Hi fie169, Yes, there is a coin operated laundry for our guest to use located on level B1. It is $4 per cycle, and laundry powder can be purchased from the vending machine for $2 per packet. Please see one of our friendly... More
      1
      Vote
      123456…16
      Room Tips
      "I had a balcony room which gave a fantastic view - but was a bit noisy if the door was left open"
      JulsDavino
      2 days ago
      Read review
      "Higher room is always better."
      TonyB_au
      9 Oct 2018
      Read review
      "Brown skins place avoid this place"
      viveks590
      6 Oct 2018
      Read review
      "request room not fronting George Street"
      luxford6
      29 Sep 2018
      Read review
      Show More 
      PRICE RANGE
      US$119 - US$263 (Based on Average Rates for a Standard Room)
      ALSO KNOWN AS
      mercure sydney hotel sydneyaccor sydney
      LOCATION
      AustraliaNew South WalesSydney
      NUMBER OF ROOMS
      517
      Is This Your TripAdvisor Listing?
      Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing