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Mercure Sydney

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Traveller (790)
Room & Suite (792)
Traveller (790)
Room & Suite (792)
Dining (59)
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Mercure Sydney's convenient location is the perfect place from which to explore Sydney's major attractions, making it the perfect choice when travelling for both business and leisure. Boasting 517 modern contemporary accommodation rooms over 14 floors, these rooms have been designed for guests requiring a combination of convenience and comfort. Unique facilities include 24-hour room service, 24-hour indoor rooftop swimming pool, gym with air-conditioning, sauna, 2 restaurants and secure parking.
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Property amenities
Restaurant
Room Service
Paid Wifi
Paid Internet
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Wheelchair Access
Meeting Rooms
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Room features
Air Conditioning
Suites
Non-Smoking Rooms
Good to know
HOTEL STYLE
Mid-range
Family
HOTEL CLASS
Hotel links
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:UP TO 30% - EARLY BOOKING
Hotel deals
Reviews (5,295)
Filter reviews
4,959 results
Traveller rating
1,516
2,283
846
193
121
Traveller type
Time of year
LanguageEnglish
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1,516
2,283
846
193
121
Show reviews that mention
All reviews central station darling harbour george street two double beds pillow menu accor member public transport top floor concierge desk buffet breakfast city view paddy's market light rail excellent location standard room an upgrade opera house
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1 - 5 of 4,959 reviews
Reviewed 2 days ago

I found the stay at the Mercure Sydney to be a mostly positive experience. The staff were great and made the check-in and check-out process painless. However, I did request a pillow from the pillow menu and it never arrived - I had to go...More

Thank JulsDavino
Response from Daniel_Barnard, General Manager at Mercure SydneyResponded 2 days ago

Hi Juls Thank you for your review. I am pleased to note your overall experience was most positive, particularly enjoying the excellent service provided by our staff. I have also followed up with both our Executive Housekeeper and Maintenance Manager to ensure the issues you...More

Hotel's Favourite
Reviewed 3 weeks ago

Of course I am a Platinum Plus member but still there were many surprises on this visit. I was given an upgraded room with 180 degree view of Sydney from 13th floor. Then they put in my room 2 large bottles of sparkling water (I...More

Review collected in partnership with Accorhotels.com
1  Thank Dr Wilbur H
Response from Daniel_Barnard, General Manager at Mercure SydneyResponded 3 weeks ago

Dear Dr Wilbur Thank you for review. As always, we sincerely value your continued loyalty, and delighted you enjoyed the extra surprises you received on this occasion. We appreciate you positive feedback and look forward to seeing you again soon. Kind regards Daniel Barnard

Reviewed 3 days ago

Convenient location within close proximity to central station and spice alley! Cheapest hotel available on the date of a big event. Quality of hotel went above what was expected. The staff were extremely friendly and helpful. Would recommend.

Review collected in partnership with Accorhotels.com
Thank Ashleighallen17
Response from Daniel_Barnard, General Manager at Mercure SydneyResponded 3 days ago

Hi Ashleighallen17 Thank you for your review. I am delighted you had a great stay with us and you enjoyed our facilities, services and the hotel's ideal location. We look forward to welcoming you back when next you visit Sydney. Kind regards Daniel Barnard

Reviewed 5 days ago via mobile

The hotel is conveniently located near the Sydney Central train station giving you access to travel around Sydney and nearby places. Near shopping mall and eateries. Pick up points for most tour buses.

Thank ctcmanila
Response from Daniel_Barnard, General Manager at Mercure SydneyResponded 3 days ago

Hi ctcmanila Thank you for your review. I am delighted you had a great stay with us, particularly enjoying the hotel's ideal location. We look forward to the opportunity of welcoming you back when next you visit Sydney. Kind regards Daniel Barnard

Reviewed 1 week ago via mobile

Not a great hotel. Spent what would have been premium prices elsewhere and received budget room at best. Really not a lot going for it. Room was poor, sink in bathroom did not have a plug hole and smelt like rotting meat...given the number of...More

Thank weechancer
Response from Daniel_Barnard, General Manager at Mercure SydneyResponded 1 week ago

Hi weechancer Thank you for your review. I am sorry to read your overall experience did not meet up to your expectations. Please rest assured that I have followed up with our Executive Housekeeper to ensure the issues you raised in regards the cleanliness of...More

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Questions & Answers
Ask a question
WorldWish
4 September 2018|
AnswerShow all 3 answers
Response from Daniel_Barnard | Property representative |
Hi umurali We do not have a shuttle service from the airport to the hotel. However, there are other options, such as train which costs approx $15pp or taxi which costs between $30-$40 depending on traffic. We are located... More
1
Vote
fie169
4 July 2018|
AnswerShow all 2 answers
Response from Daniel_Barnard | Property representative |
Hi fie169, Yes, there is a coin operated laundry for our guest to use located on level B1. It is $4 per cycle, and laundry powder can be purchased from the vending machine for $2 per packet. Please see one of our friendly... More
1
Vote
Room Tips
"I had a balcony room which gave a fantastic view - but was a bit noisy if the door was left open"
JulsDavino
2 days ago
Read review
"Higher room is always better."
TonyB_au
9 Oct 2018
Read review
"Brown skins place avoid this place"
viveks590
6 Oct 2018
Read review
"request room not fronting George Street"
luxford6
29 Sep 2018
Read review
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PRICE RANGE
US$119 - US$263 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure sydney hotel sydneyaccor sydney
LOCATION
AustraliaNew South WalesSydney
NUMBER OF ROOMS
517
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