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Mercure Sydney

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#59 of 179 Hotels in Sydney
Certificate of Excellence
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Mercure Sydney
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4,464 Reviews from our TripAdvisor Community

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Showing 4,191: English reviews
JERRABOMBERRA
1 review
Reviewed 2 days ago NEW

Excellent service and helpful information from all staff Late check out brilliant option Hotel located close to transport, train station, buses, shopping and theatres Complementary drink when you arrive nice touch

Review collected in partnership with Accorhotels.com

Helpful?
Thank Jan S
Australian Capital Territory, Australia
Level Contributor
72 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 2 days ago NEW

A very central location in the city, easy to get to with trains and buses and efficient service. Close to UTS and Sydney university.Rooms are snug and a little noisy with shower over bath. I would stay again.

Helpful?
Thank cjmit
Forster, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW

I have stayed here for business trips and I believe the property has continued to improve in all aspects. The bar and menu are great, very professional and friendly service and the rooms have been upgraded and are very comfortable. I will continue to use this property for future trips both professionally and personally

Helpful?
Thank chocolatesareme
Brisbane, Australia
Level Contributor
73 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 3 days ago NEW

In a terrible edge of city location, got to taxi everywhere Noisy streets around My room was at the end of loooooooong hallway and the size of a closet On the positive, the rooms are clean. Poor quality gym equipment, all 4 of them Staff are pleasant, which is unusual in sydney

Helpful?
Thank GooseGirl555
Proserpine, Australia
Level Contributor
335 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 224 helpful votes
Reviewed 3 days ago NEW via mobile

We stayed here for one night before leaving on a cruise. The hotel is of a very good standard and what we have come to expect at a Mercure. We stayed on the 7th floor and there was no street noise to interrupt our sleep. The indoor pool was a hit with the kids. The hotel is 5 minute walk... More 

Helpful?
Thank blaintm
Level Contributor
6 reviews
3 hotel reviews
Reviewed 5 days ago NEW via mobile

Once again Mercure you delivered the goods we are always impressed with your rooms and especially your service . We will see you again in feb 2017 for our usual weekly stay for conferences . You guys rock keep up the good work

Helpful?
Thank danaworldwide
Daniel_Barnard, General Manager at Mercure Sydney, responded to this review

Dear danaworldwide Thank you for sharing your experience at Mercure Sydney. It is always a pleasure to read our guests having a great time with us and I am delighted you again received excellent service. I appreciate your loyalty and look forward seeing you back in February. Kind regards Daniel Barnard General Manager More 

Newcastle, Australia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

This is a nice motel in a great location near Central Station in Sydney with 2 bars and a nice restaurant and in walking distance of other restaurants and transport. We have stayed here a number of times. This hotel also caters for a lot of international travelers and air crew who frequently stay here. If, as a couple, you... More 

Helpful?
Thank Paul M
Daniel_Barnard, General Manager at Mercure Sydney, responded to this review

Dear Paul Thank you for posting your review of Mercure Sydney. I sincerely appreciate your loyalty and pleased you enjoy staying with us. I have also taken on board your constructive comments regarding the bedding configuration and will certainly review this accordingly. However in regards to the single sheet on king bed, I advise this is not our usual practice... More 

Sydney, Australia
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago via mobile

I stayed at the Mecure for 2 nights for a work conference - really good service that was efficient and attentive. The hotel is located just outside central station on broadway - it is perfect for assessing most areas in the city and I walked back from the centre of the city after my conference which was a pleasant walk... More 

Helpful?
Thank Corinne H
Daniel_Barnard, General Manager at Mercure Sydney, responded to this review

Dear Corinne H Thank you for your review of Mercure Sydney. I am pleased to note your overall stay was most satisfactory, particularly enjoying the hotel's great location, and the facilities we have available. I do however regret your disappointment with the shower head and water pressure and have followed up with the maintenance team to ensure these are checked... More 

Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

Stayed at Mercure Sydney for three days from 25th to 27th October 2016.Excellent location,very near the central railway station,restaurants and bus stop.Shopping area is all around the Hotel.The room was spacious,clean and well-maintained,with a cosy bed.The breakfast was very good.The Reception staff,though hard-pressed for time,with the rush of guests,were helpful.A good hotel to stay in Sydney.

Helpful?
Thank Sampath N
Daniel_Barnard, General Manager at Mercure Sydney, responded to this review

Dear Sampath N I appreciate you sharing your review of Mercure Sydney. Delighted you had a comfortable stay, finding our staff helpful and the hotel in an ideal location. Hope to welcome you back soon. Kind regards Daniel Barnard General Manager More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Mercure Sydney's convenient location is the perfect place from which to explore Sydney's major attractions, making it the perfect choice when travelling for both business and leisure. Boasting 517 modern contemporary accommodation rooms over 14 floors, these rooms have been designed for guests requiring a combination of convenience and comfort. Unique facilities include 24-hour room service, 24-hour indoor rooftop swimming pool, gym with air-conditioning, sauna, 2 restaurants and secure parking. ... more   less 

Additional Information about Mercure Sydney

Address: 818 - 820 George Street | Ultimo, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney
Price Range: $181 - $474 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Sydney 4*
Number of rooms: 517
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, HotelTravel.com, Priceline, Expedia, Agoda, ACCOR, Odigeo and Travelocity so you can book your Mercure Sydney reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Sydney Hotel Sydney
Accor Sydney
Hotel Style:
#28 Family Hotel in Sydney
#38 Business Hotel in Sydney
#45 Romantic Hotel in Sydney
#55 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Sydney staff and other travellers.
36 questions
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Perth, Western Australia

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Questions? Get answers from Mercure Sydney staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Street facing,that will give a good view of the shopping area.”
 of 5 bubbles 392sampathn, 26 Nov 2016 | Read review
“North facing rooms have a better view,ask if you can get an up grade for a little price its worth every cent”
 of 5 bubbles Q9290KCdebbieb, 25 Nov 2016 | Read review
“city view facing clock tower so you know the time when you awake and on higher floor”
 of 5 bubbles Lucy9908, 25 Nov 2016 | Read review
“Ask for a smoking room if you're a smoker.”
  • View from our double bed room on the 11th floor.
  • View from our double bed room on the 11th floor.
  • Our 'smoking' room. It was fantastic!
 of 5 bubbles SueTjelland, 24 Nov 2016 | Read review
“14th Floor is the highest floor and ask for city views”
 of 5 bubbles tommomelbourne, 21 Nov 2016 | Read review
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