Novotel Sydney on Darling Harbour

Novotel Sydney on Darling Harbour

100 Murray Street Darling Harbour, Sydney, New South Wales 2009 Australia
Lucky to see fireworks from room.
Traveller (1274)
Deluxe Room, 1 Queen Size Bed, City Skyline View
Room & Suite (350)
Novotel Sydney on Darling Harbour
Videos (2)

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About

4.0
#81 of 193 hotels in Sydney
4.7 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
3.8 of 5 bubbles
Value
Experience the essence of urban tranquility at Novotel Sydney on Darling Harbour. Nestled in the bustling heart of Darling Harbour, our hotel is a serene oasis amidst the city's vibrant life. With its towering lobby exuding contemporary elegance and dynamic, light-filled public areas, we offer an urban retreat that's both stylish and spirited. A mere 20-minute drive from Sydney Airport and just steps away from ICC Sydney, our location is unparalleled for convenience. Discover The Ternary, our extraordinary restaurant where Asian cuisine meets the grill, complemented by an exquisite wine bar. Our proximity to Sydney's CBD places you at the centre of shopping, dining, and the city's rich tapestry of entertainment. Embrace the energy of Sydney while enjoying the comfort and charm of our accommodations and the array of festivals right at our doorstep. Let Novotel Sydney on Darling Harbour be your gateway to the city's delights.
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Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Car park
Wifi
Pool / beach towels
Outdoor pool
Fence around pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Snack bar
Kids club
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Dining area
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
iPod docking station
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
4.0 of 5 stars
HOTEL STYLE
Marina View
Bay View
Languages Spoken
English, Arabic, Chinese, Greek and 2 more
Hotel links
Special Offer:5% off accommodation + loyalty benefits

Location

100 Murray Street Darling Harbour, Sydney, New South Wales 2009 Australia
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 98 out of 100
98
Sydney Airport
Town Hall
11 minSydney Trains
Wynyard
13 minSydney Trains
5,663Reviews61Q+A100Room tips
Traveller rating
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Detailed Reviews
SonyaMorrissey wrote a review Oct 2023
Melbourne, Australia6 contributions1 helpful vote
Hotel's Favourite
5.0 of 5 bubbles
I stayed here while attending a conference nearby. The location is great and close to lots of great things to do. I became unwell during my stay and the staff could not have been more helpful, I was able to extend my stay until I was able to fly, they checked in to see if I had everything I needed and nothing was too much trouble. I will certainly be staying here again when I come to Sydney.
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Date of stay: September 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from George Reskakis, Guest Services / Front Office at Novotel Sydney on Darling Harbour
Responded 8 Nov 2023
Dear Sonya, Thank you for your recent stay at Novotel Darling Harbour and for taking the time to share your outstanding feedback. We're thrilled to hear that you found our location to be great and convenient for your conference. Providing a central location is one of our strengths, and we're delighted it met your needs. Your kind words about our staff are greatly appreciated, we're here to ensure our guests have a comfortable and memorable experience. Thank you for choosing us, and we look forward to welcoming you back when you come to Sydney again. sincerely, Hotel Management Novotel Darling Harbour
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Ian T wrote a review Jan 2020
Greystanes, Australia62 contributions22 helpful votes
5.0 of 5 bubbles
Well located only metres from Darling Harbour and the Light Rail, Novotel have maintained a very high standard of service. Our room, overlooking Darling Harbour and the city skyline was clean and comfortable and a very fair cost considering Sydney's rather inflated pices.
The highliight of our stay was the hotel's restaurant, THE TERNARY. The meals were exceptional. We dined a la carte on our first night, breakfast on both mornings, and a light bar meal on our second night, and we were very impressed with the food and fabulous service.
Highly recommended, especially if you are a member of Accor's loyalty program.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NovotelSydneyDHH, General Manager at Novotel Sydney on Darling Harbour
Responded 26 Jan 2020
Dear Iantame, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive feedback; we hope your next visit will be as pleasant as the previous one. Kind Regards, Richard Holt General Manager
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Paula M wrote a review Jun 2020
Bali, Indonesia49 contributions47 helpful votes
5.0 of 5 bubbles
This was my second stay this year at this lovely hotel. Certainly a different stay with the restaurant and bar areas closed (room service available) and all upper floor rooms filled with quarantine guests. I was unable to get a water view room but the hotel upgraded me to a very spacious semi-suite which was great. I must make special mention of Andrew Austen(Guest Experience Manager) who was incredibly welcoming and helpful and 'softened the blow' of not being able to offer me a water view room by offering us a couple of bottles of delicious Australian wine and collected a pair of sunglasses left in the room, holding them until my return, which will be very soon. The location of this hotel is perfect, the public areas and rooms are very comfortable, spacious and well-furnished (spotlessly clean). Hopefully next trip their dining room will be open (I remember the great food from our January stay). I am an Accor Plus member and have been for many years and the Novotel group is my preferred option when selecting accommodation both here in Australia and overseas.
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Date of stay: June 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Richard Holt, General Manager at Novotel Sydney on Darling Harbour
Responded 15 Sept 2020
Dear Paula, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback, especially in these unprecedented times. I will share your comments with our team, in particular, Andrew Austen. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back for a more positive occasion. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour
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Amy L wrote a review Mar 2020
Toronto, Canada26 contributions35 helpful votes
5.0 of 5 bubbles
I had a wonderful stay at Novotel Sydney on Darling Harbour. I paid a bit more for the harbour view room and I would recommend visitors splurge on this as it is well worth it. The view of Darling Harbour is very relaxing and I had a great view of the Saturday night fireworks. Being connected via a walkway to Harbourside mall is so convenient. The mall has many fast food as well as restaurant selections. The hotel is a few stops from Central Station on the L1 line. It is also a 5-10 minute walk to the Pyrmont Bay ferry which takes you to Circular Quay. I tried out the health facilities. Interesting it is all located outside the main hotel. My favorite section is the outdoor gym equipment so you can do your workout outside. Gym equipment is in great condition although the gym area is rather tight if you want to do floor exercises. Some people might say the downside is it is a bit away from the main CBD area but if you don't mind walking about 10 minutes across the bridge to the CBD then this hotel is a quiet and scenic option. Staff seems attentive and polite.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Richard Holt, General Manager at Novotel Sydney on Darling Harbour
Responded 12 Mar 2020
Dear Amy L, Thank you for taking the time to provide us with feedback from your recent stay at the Novotel Sydney on Darling Harbour. I am pleased to read you enjoyed your stay, however I will share your comments with our team, we always encourage our guests to provide feedback as it allows us to continuously strive to provide superior service and take appropriate measures in those areas of concern. Ensuring future guests are provided the high quality product Novotel is renowned for. Kind Regards, Richard Holt General Manager
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g0yaldeepak wrote a review Jan 2020
Bangkok, Thailand2 contributions3 helpful votes
4.0 of 5 bubbles
The location is bang on Darling harbor; so, most of tourist places are within walking distance.
Rooms are good and spacious, with all the amenities.
The hotel is very crowded. There are only 4 lifts and most days, the wait can be 5 min+ just to get in.
The same happens for breakfast. It can take 15-20 mins just to be seated for breakfast once you arrive and join the queue.
Finally about the menu. It is the exact same menu. We were there for 7 days, and the only thing that changed was rice and poha being alternate days and the shape of potato wedges. With so many Indians coming to the hotel, there could be more variety to the food and vegetarian options as well.
However, the staff is very helpful and overall, I would say the stay was good.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NovotelSydneyDHH, General Manager at Novotel Sydney on Darling Harbour
Responded 20 Jan 2020
Dear g0yaldeepak, Thank you for taking the time to provide us with feedback, whilst your stay should have been enjoyable I am sorry to read that your stay did not meet your expectations and for this I truly apologise. It is feedback like this that we learn from and use to improve, here at Novotel we work hard to deliver an exceptional guest experience and it is apparent in this case we fell short. I will share your comments with our Executive Chef as it allows us to improve on the concerns you have raised, providing future guests with a high quality product Novotel is renowned for. Kind Regards, Richard Holt General Manager
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Sue & Cam wrote a review Mar 2020
Newcastle, Australia40 contributions30 helpful votes
5.0 of 5 bubbles
We stayed here last year for our wedding anniversary and loved it so much that we returned again this year, staying three nights this time. As Accor Plus Silver members we receive one night free and half price meals. Combined with this perfectly located hotel that has excellent customer service and excellent meals at the bar and our favourite restaurant The Tenary... we highly recommend.
We caught the train to Central, stepped onto the tram and stepped off at the doorstep of Novatel Sydney on Darling Harbour. Because it was our anniversary as well as my husband's birthday, they kindly surprised us with a bottle of wine and cheese platter; and a bottle of wine and fruit platter delivered to our room for these occasions. And did I mention the great view over Darling Harbour?
The food at the restaurant is so good that we have no reason to go anywhere else... and the food elsewhere is never as good, nor as well priced.
Last night in particular, we sat at the bar of the Wok Chefs and delighted watching their skills at work. Highly recommend the Garlic & Cheese Naan, Chicken Dim Sims for entree, and the Penang Prawn Curry and the Linguine with Prawns; Special mention to our waitress Kartone ? and each of the chefs - including the Polish (Head?) Chef who is 'Priceless'. Thank you also for the Dessert Surprise for hubby's birthday (from the Executive Chef?) - so we can also highly recommend the Creme Brulee with coconut gelato? all was divine.
On our first night we had Scotch Fillet and the Pork with sweet and sour sauce and these too were superb.
I can't see us ever going to another hotel in Sydney. Why would we when we have found the best
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Date of stay: March 2020
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
Room Tip: We have been happy each time we have stayed... but now love the room with Darling Harbour view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Richard Holt, General Manager at Novotel Sydney on Darling Harbour
Responded 3 May 2020
Dear Sue and Camillo, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will also share your fantastic feedback with the Executive Chef and the team in the Ternary. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour
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Greg C wrote a review Jan 2020
San Diego, California40 contributions28 helpful votes
5.0 of 5 bubbles
Access to ferries, shops, restaurants, Fish Market and down town are all great from this location. The Ternary Restaurant for dinner is spectacular with fresh grilled prime steaks and seafood. Get a seat next to the grill and take in the magic of seeing the kitchen efforts right in front of you. The black out blinds on the harbour view roos are the best I have ever experienced, if you have to sleep during the day, these will make it easy.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2019
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NovotelSydneyDHH, General Manager at Novotel Sydney on Darling Harbour
Responded 20 Jan 2020
Dear Greg C, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive feedback; we hope your next visit will be as pleasant as the previous one. Kind Regards, Richard Holt General Manager
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Report response as inappropriate
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Peter M wrote a review Jan 2020
6 contributions
5.0 of 5 bubbles
We could not speak highly enough of our experience. The attention to detail was far superior than any other hotel we have experienced in a long time. From the car park to the gift bag we felt the staff were there to make our stay the very best. The staff were courteous and friendly. They genuinely interacted with us to ensure we enjoyed our stay. Thank you Novotel Darling Harbour.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NovotelSydneyDHH, General Manager at Novotel Sydney on Darling Harbour
Responded 20 Jan 2020
Dear 81Peter-Lee, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kind Regards, Richard Holt General Manager
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decar48 wrote a review Feb 2020
Englewood, Florida104 contributions64 helpful votes
5.0 of 5 bubbles
I really enjoyed staying here. Coming in at 9:30 in the morning after an all night flight from LAX was very tiring. And when I told the front desk they said they could have our room ready by 10:30! And it was!! The room was very nice, there was plenty of space and we stayed for 4 days. The restaurants were good, the concierge was excellent and the location was great because we could walk across the harbour to shopping and restaurants galore. Just down the street by the Marine Museum is a Hop On Hop Off stop, so it was really a convenient place to stay.
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Date of stay: December 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Richard Holt, General Manager at Novotel Sydney on Darling Harbour
Responded 27 Feb 2020
Dear decar48, We very much appreciate your comments and 5 stars regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. We look forward to having you back soon. Kind Regards, Richard Holt General Manager
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Citizengastronaut wrote a review Jan 2020
Australia304 contributions220 helpful votes
3.0 of 5 bubbles
We arrived around 1.30 pm to check-in at the Hotel. I was invited by the GM to come back as Silver Accor member,our room was not ready so went to have lunch with our friends .Upon our return we were allocated a room on the 7th floor of the property. Unfortunately the faulty tower syndrome came back again, we had issues with A/C not working properly, they was three us saying in the room not enough hand washers, not enough cups and a few other things, our room was located next to a laundry storage room 7A so constant coming and going plus the laundry thrown in room gave thudding noise in our room even after 8pm .The housekeeping practices in cleaning floor and removing rubbish was overlooked .I did not want to complain but we rang the 888 number several times and reception to find no joy in our predicament. Our family stay was a bit stuffy with the A/C not working effectively a room in need of major refurbishment. Buffet breakfast cold for the 3 days order omelette to have warm food.I will not stay at Novotel Darling Harbour any longer , I will choose from the many other and newer hotels in Sydney .
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Date of stay: January 2020
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesService
Room Tip: do not get a room next to laundry room from housekeeping or nex to a lift
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NovotelSydneyDHH, Guest Relations Manager at Novotel Sydney on Darling Harbour
Responded 27 Jan 2020
Dear Citizengastronaut, Thank you for taking the time to tell us about your experience at the Novotel Sydney On Darling Harbour. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jacqui Paurini Guest Realtions Executive Novotel Sydney on Darling Harbour
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Answer from Amy W
Gosford, Australia142 contributions29 helpful votes
I’m not sure sorry
Gary L asked a question Nov 2021
Perth, Australia316 contributions49 helpful votes
Hi just checking are you still a quarantine hotel?
Answer from PineappleSkip
Woodford, Australia794 contributions176 helpful votes
They are taking bookings now so no.
kylie0570 asked a question May 2021
Newcastle, Australia49 contributions8 helpful votes
Hi, is this hotel a quarantine hotel for returning overseas travellers.? Thanks.
Answer from Sharona
14 contributions36 helpful votes
Currently, yes.
Tsering P wrote a tip 25 May
Auckland, New Zealand19 contributions1 helpful vote
4.0 of 5 bubbles
"Don’t rely on casting your device to the smart tv as some nights it wouldn’t connect to the network."
Read full review
DaisyDinkum wrote a tip 24 May
Avoca Beach, Australia41 contributions76 helpful votes
3.0 of 5 bubbles
"Park at the Wilson Harbourside car park instead of the hotel’s own parking. It is in the same building and by pre-booking we saved a fortune"
Read full review
dordor-Sin wrote a tip 18 May
Singapore, Singapore1,132 contribution163 helpful votes
5.0 of 5 bubbles
"Try to book harbourview room and high floor. "
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Vikki T wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"Ask Team for assistance..all are very helpful and expedient with extra requirements! Lovely to have this level of support and care!"
Read full review
Phil Faidley wrote a tip Mar 2024
Auckland, New Zealand8 contributions1 helpful vote
4.0 of 5 bubbles
"Plan on eating elsewhere on Monday and Tuesday night Beware of the construction zone between you and the harbour. Views will disappear."
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Not the right property for you?
There are more places to choose from in the Sydney area.
PRICE RANGE
S$208 - S$279 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel sydney on darling harbour hotel sydney, novetel sydney, accor sydney on darling harbour, sydney novotel, darling harbour novotel
LOCATION
AustraliaNew South WalesSydneyCentral Business District
NUMBER OF ROOMS
525
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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NOVOTEL SYDNEY ON DARLING HARBOUR: UPDATED 2024 Hotel Reviews, Price Comparison and 1,428 Photos (Australia) - Tripadvisor

Frequently Asked Questions about Novotel Sydney on Darling Harbour
Which popular attractions are close to Novotel Sydney on Darling Harbour?
Nearby attractions include Flight Experience (0.2 km), Darling Harbour (0.4 km), and Australian National Maritime Museum (0.3 km).
What are some of the property amenities at Novotel Sydney on Darling Harbour?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Novotel Sydney on Darling Harbour?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Novotel Sydney on Darling Harbour?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Sydney on Darling Harbour?
Yes, paid private parking on-site, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Novotel Sydney on Darling Harbour?
Conveniently located restaurants include Social Brew Cafe, Cucina Porto, and The Ternary.
Are there opportunities to exercise at Novotel Sydney on Darling Harbour?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Novotel Sydney on Darling Harbour have airport transportation?
Yes, Novotel Sydney on Darling Harbour offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Sydney on Darling Harbour?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Sydney on Darling Harbour offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
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