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7 Hickson Road The Rocks, Sydney, New South Wales 2000 Australia
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Traveller (1799)
Room & Suite (725)
Dining (148)
What is Travellers’ Choice Best of the Best?
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About

#20 of 207 hotels in Sydney
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Seated majestically on one of the world’s most beautiful harbors, Park Hyatt Sydney perfectly personifies contemporary harbourside luxury with its coveted location between the iconic Sydney Opera House and Harbour Bridge. Reminiscent of an exclusive harbourside residence, Park Hyatt Sydney offers intimate surrounds with architecture, art and design that reflect the Australian landscape. Highlights include 155 spacious guestrooms and suites with contemporary interiors and floor-to-ceiling glass doors that open to private balconies; 24-hour butler service; and a day spa with rooftop pool and sundeck. The hotel’s dedicated team of butlers provide for an unparalleled guest experience with around-the-clock discreet, personalised service for all hotel guests. Eleven luxuriously appointed suites, including the exclusive Sydney Suite, offer one and two bedroom suite options ideal for the most discerning traveller. Park Hyatt Sydney’s restaurant and bar offer a quintessentially Sydney dining experience, whilst The Living Room provides guests with a comfortable and elegant setting to enjoy refreshments throughout the day. The Spa at Park Hyatt Sydney offers the ultimate in beauty and body treatments, with a selection of spa rituals tailored to individual needs and preferences. A relaxation room, aromatherapy steam room, sauna and pool complete the tranquil pampering experience.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Business Centre with Internet Access
Conference facilities
Wifi
Hot bath
Rooftop pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Iron
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
Languages Spoken
English, French
3653Reviews31Q+A100Room tips
Traveller rating
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enaumoska wrote a review Yesterday
1 contribution
The experience was amazing, pool could have been bigger. The location is central to experience Sydney. Pricey but well worth it for a special occasion like our anniversary. Late night room service menu was limited but very prompt
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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etrini73 wrote a review 1 Feb
Minneapolis, Minnesota1 contribution
At a 5-Star Hotel in a City where competition is fierce, expectations of meeting every detail are as high as the iconic majesty of the Sydney Opera House itself. Expecting to have in-room electrical power at every moment of a 4-night stay should not be on top of your awareness. Instead, on the last night power went out in the room. Despite efforts to reset the electrical, the issue would return. There were complicating the issues such packing was near impossible to continue our Australian adventure the next day and bathing and hygiene was made difficult if not unsafe. Sleep was difficult due to the electrical blinds and the lack of AC during the Sydney summer night. The issue was repeatedly brought to the attention to management. Unfortunately, resetting the room’s electrical only gave power for a few moments before going out again. To make matters worse, the hotel manager brought security in the middle of the night to question us and ask if we were doing anything in the room to cause the electrical concern. As we check out in the morning, there was no formal response from management with the exception of the front desk confirming the folio’s email on file and the issue to be reviewed. Given the significance, my impression is that the last night billing of our stay should have immediately been removed at minimum. Of further note, I was speaking with another guest at the pool earlier in the day about our return stay at the hotel. Although we shared positive feelings about the hotel, many of the attributes were of the surroundings. We both experienced aging of the facilities and noted that updates were needed throughout as we compared our options in Sydney for other 5-Star Hotels…with electrical power.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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janetandave wrote a review Jan 2023
Sydney, Australia2 contributions
The position of the hotel is wonderful, fantastic access to Sydney Harbour, the city and Opera House. We were advised we could check in at 3pm but the room was not available until 6pm. This was a disappointing start to our stay
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Darryl N wrote a review Jan 2023
New York City, New York3 contributions2 helpful votes
I was very excited to stay at the Park Hyatt but was sadly disappointed. The service and hotel cleanliness are good, as you would expect, but the hotel itself is dated (as an aside, the architect made some poor choices in hotel design/layout) and the quality of the food was lacklustre. The "finer touches" that take a hotel experience over the top were also lacking (a couple of very small examples... no chocolates on pillows at Turn Down; no printed itinerary of events in the immediate area on Australia Day). I was lucky enough to redeem some World of Hyatt points for my stay, but had I been paying out of pocket the advertised rates on online booking sites, I would have been very upset at the value for money.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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gregory c wrote a review Jan 2023
Los Angeles, California3 contributions1 helpful vote
Very beautifully designed hotel, Large rooms with many amenities. Great views of the bay and the Opera House. Breakfast was plentiful, varied and very good quality. Walking distance to ferry terminal and to trams and to the downtown area.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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eandmgo wrote a review Jan 2023
Akron, Ohio46 contributions14 helpful votes
The location, the view from breakfast, the view from our room and the room itself were all amazing. We had this booked through a travel agent, and even questioned whether we wanted this location vs a smaller boutique hotel. We are so glad they pushed back and said, “trust us”….While we normally don’t get breakfast included in our rooms, that’s how it was booked and each of our morning breakfasts were perfect with open window views of the Opera house sipping coffee and enjoying the wonderful preparations.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
Value
Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ademartin007 wrote a review Jan 2023
Sydney, Canada1 contribution
Asked to upgrade our room to a suite $3800 extra to pay which was available but the manager says minimum 2 night stay, yet suite is booked next night, no flexibility whatsoever unlike last year when just out of covid they gladly accepted 1 night upgrade at 50% discount, seems to me the money making skills of hyatt are sadly lacking, thanks for a disappointing stay which we won't repeat
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
Value
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Normallyfine wrote a review Jan 2023
Matcham, Australia1 contribution
The location of this property is superb. However you have to leave it to experience it. No matter how many times we attempted to make lunch or dinner reservations, the hotel could not accommodate us. What was disappointing was the amount empty tables. Some had “reserved” on them, however the remained that way for the majority of the day. The room we booked to enjoy the harbour view was not available?? So we settled for then”warehouse view” Breakfast wasn’t great, after many attempts to get 2 poached eggs, we gave up. Room had constant smell of cigarette for neighbours. Pool was used as kids playground, love kids, just when getting splashed by bombing in pool.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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punkin64 wrote a review Jan 2023
Pokolbin, Australia62 contributions14 helpful votes
We chose to stay in a Opera View Premium room at the very northern end of the hotel. View of the activities in Circular Quay, concert and fireworks was something next level. The room was large 75sqm, toto toilet, bath, dining and lounge areas. Impeccably clean with quality fixtures, automatic blinds, BOSE speaker etc. Large lift and slide full height glass doors to the balconies that automatically shut off the AC when opened. Made for a very quiet and comfortable sleep. Not cheap, $2490 for a romance package with later check out at 1pm, valet parking, arrival gift and breakfast for 2. Would definitely recommend for a one off special event, or a must if money is not an issue.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
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Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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521olesyan wrote a review Jan 2023
Sydney, Australia1 contribution
We were supposed to stay for 2 nights but left after 1 night and will never be back. From check in to leaving early we had the worst stay. Everything seems a problem for the staff, they are not accomodating, kept saying we booked late so they are doing us a favour for even having a room (paying over $3K they are doing me a favour for letting me stay there???), they had no rollaway beds, no valet and no one to take the luggage (they still charge you for valet though even though we’ve left the car miles away and walked to the hotel as roads were closed due to Aus Day), the food was inedible, overall a terrible experience. The worst part was out 4 year old got sick from the food at the hotel. No follow up or apologies from the hotel. We won’t be returning to Park Hyatt.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$849 - US$1,093 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
park hyatt sydney hotel sydney, hyatt sydney, sydney hyatt
LOCATION
AustraliaNew South WalesSydney
NUMBER OF ROOMS
155
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PARK HYATT SYDNEY: UPDATED 2023 Hotel Reviews, Price Comparison and 1,853 Photos (Australia) - Tripadvisor

Frequently Asked Questions about Park Hyatt Sydney
Which popular attractions are close to Park Hyatt Sydney?
Nearby attractions include Sydney Harbour (0.4 km), Sydney Harbour Bridge (0.4 km), and Sydney Pub Tours (0.2 km).
What are some of the property amenities at Park Hyatt Sydney?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Park Hyatt Sydney?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Park Hyatt Sydney?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Park Hyatt Sydney?
Yes, parking is available to guests.
What are some restaurants close to Park Hyatt Sydney?
Conveniently located restaurants include The Gantry Restaurant, La Renaissance Patisserie (The Rocks), and The Tea Cosy.
Are there opportunities to exercise at Park Hyatt Sydney?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Park Hyatt Sydney?
Yes, dry cleaning and laundry service are offered to guests.
Does Park Hyatt Sydney offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Park Hyatt Sydney?
The staff speaks multiple languages, including English and French.