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Pullman Quay Grand Sydney Harbour

Traveller (685)
Room & Suite (613)
Dining (82)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Located right in the heart of Sydney, the Pullman Quay Grand Sydney Harbour is a 5-Star apartment hotel located at the edge of East Circular Quay boasting stunning views of the iconic Harbour Bridge or the beautiful Royal Botanic Gardens. This luxurious and boutique hotel features spacious 1 and 2 bedroom suites, the iconic Hacienda Sydney bar, one of Sydney's finest restaurants Q Dining, 3 versatile function rooms and superb hotel recreation facilities.
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Property amenities
Restaurant
Room service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Paid Internet
Paid Wifi
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Harbour View
Great View
HOTEL CLASS
1,661Reviews
1,155Photos
32Q+A
100Room tips
Traveller rating
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  • 24
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Popular mentions
No better way to celebrate a birthday than a stay at Pullman Quay Grand, Welcolmed with a tasty cake selection on a board draped in chocolate that read ‘Happy Birthday,’. yum! Our harbour view room on the 10th floor was the next best surprise and our three day stay was just
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Response from Sam P, General Manager at Pullman Quay Grand Sydney Harbour
Responded 3 days ago
Dear Mary O, thank you for such lovely feedback on your recent stay with us here at the Pullman Quay Grand Sydney Harbour. The level of service we continue to uphold is to encourage all guests to have a memorable experience with us and we are so very pleased to hear that we will be welcoming you back. Thank you for choosing to stay with us here and we hope to see you again soon. Sincerely, Sam Panetta, General Manager
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Had 2 days at this lovely hotel. Stayed here last year for the first time to go to a show at the Opera House and was my choice for this trip. Lovely apartment rooms with balconies overlooking the Botanical Gardens and Circular Quay to the Harbour Bridge. Getting around is easy
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Review collected in partnership with Accorhotels.com
Response from Sam P, General Manager at Pullman Quay Grand Sydney Harbour
Responded 6 days ago
Dear ccdc12, Thank you for you feedback from your recent stay here with us at the Pullman Quay Grand. We are very glad you enjoyed your time with us and your feedback serves as such an incredible encouragement to all our staff here at the hotel. We hope we get the chance to welcome you back again in the future and we look forward to providing another wonderful experience at our hotel. Sincerely, Sam Panetta, General Manager.
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We recently stayed for 4 nights in a harbour view 2 bedroom/bathroom apartment over looking Circular Quay and the Sydney Harbour Bridge (room 801). We could not have been happier. Staff were very friendly and helpful. The location is perfect - close to Circular Quay station for
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Response from Sam P, General Manager at Pullman Quay Grand Sydney Harbour
Responded 6 days ago
Dear Doyoulikeourname, thank you for such lovely feedback on your recent stay with us here at the Pullman Quay Grand Sydney Harbour. The level of service we continue to uphold is to encourage all guests to have a memorable experience with us. Thank you for choosing to stay with us here and we hope to see you again soon. Sincerely, Sam Panetta, General Manager
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Very happy with front desk, and very happy with room, large, quiet, comfy, - nice! (1 bedroom apartment, but yes - it is showing it's age, but this is a really busy hotel) But I was really surprised to see people write good reviews about here breakfast here - on and around when
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Response from Sam P, General Manager at Pullman Quay Grand Sydney Harbour
Responded 1 week ago
Dear NatSKI2016, Thank you for your comment and review regarding your previous stay with us Pullman Quay Grand. We are glad to know that you enjoyed the view from your room. we are very lucky to be located in such a beautiful spot. I would also like to sincerely apologise for your experience at Hacienda and Q dining. I have pass this information to the respective Managers, that way we can work together in the areas that we are failing to succeed. Thank you again for taking the time and writing us a review. Kind regards, Sam Panetta, General Manager
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Rooms are very dated and deteriorating fast. Beds are not particularly comfortable and wardrobes and bathrooms are looking tired and damaged. Staff are worse - unhelpful and don’t even care when you raise a complaint. Don’t expect the bar to be open as it had amazingly short
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Response from Sam P, General Manager at Pullman Quay Grand Sydney Harbour
Responded 1 week ago
Dear LondonTraveller, Thank you for taking the time and leaving us a comment. I would like to sincerely apologise regarding your experience with us. Please contact us directly as we would love to have you back and give us the opportunity to amend your previous experience. As we Pullman strive to uphold our service. It is absolutely not the usual standard we pride ourselves on and it is most disheartening to hear of your disappointment I would also like to inform you that the hotel is going into a full refurbishment this year. Kind Regards, Sam Panetta General Manager
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorPullman Quay Grand Sydney Harbour
The 2-Bedroom Harbour View Apartment at the Pullman Quay Grand Sydney Harbour
Professional photo exclusively commissioned by TripAdvisorPullman Quay Grand Sydney Harbour
The 2-Bedroom Harbour View Apartment at the Pullman Quay Grand Sydney Harbour
Professional photo exclusively commissioned by TripAdvisorPullman Quay Grand Sydney Harbour
The 1-Bedroom Harbour View Apartment at the Pullman Quay Grand Sydney Harbour
Professional photo exclusively commissioned by TripAdvisorPullman Quay Grand Sydney Harbour
The 1-Bedroom Garden View Apartment at the Pullman Quay Grand Sydney Harbour
Professional photo exclusively commissioned by TripAdvisorPullman Quay Grand Sydney Harbour
The 1-Bedroom Garden View Apartment at the Pullman Quay Grand Sydney Harbour
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123456123
The harbour View rooms, beautuiful and best view
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We have stayed both Harbour & Garden sides, if it's your first time in Australia I'd recommend Harbour side, however you will pay extra for it. Not sure about renovations. If you're flying into Sydney the trains from airport to Circular Quay is a breeze, then a very short easy walk to Pullmans Grand Quay....but we don't travel with huge oversize suitcases either.
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Hi is there a detergent tablet provided for the washing machine? Thanks in advance
Yes the room has everything you need
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1234567
"High floor Harbor view"
"High Harbour View suite best of course but all good"
"if you want a view of the garden ensure that the room is higher than the trees"
"Ask for Harbour view"
"Pay extra for a quayside view!"
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PRICE RANGE
US$240 - US$499 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quay grand suites sydney hotel sydneyquay grand hotel sydney
LOCATION
AustraliaNew South WalesSydney
NUMBER OF ROOMS
68
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