Pullman Quay Grand Sydney Harbour
61 Macquarie Street East Circular Quay, Sydney, New South Wales 2000 Australia
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Room & Suite (762)
Dining (98)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#40 of 209 hotels in Sydney
Location
Cleanliness
Service
Value
Travellers' Choice
Located right in the heart of Sydney, the Pullman Quay Grand Sydney Harbour is a 5-Star apartment hotel located at the edge of East Circular Quay boasting stunning views of the iconic Harbour Bridge or the beautiful Royal Botanic Gardens. This luxurious and boutique hotel features spacious 1 and 2 bedroom suites, the iconic Hacienda Sydney bar, one of Sydney's finest restaurants Q Dining, 3 versatile function rooms and superb hotel recreation facilities.
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Property amenities
Paid private parking nearby
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Paid wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast available
Complimentary Instant Coffee
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Iron
Kitchenette
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Harbour View
Great View
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
190Restaurantswithin 0.5 km
89Attractionswithin 0.5 km
61 Macquarie Street East Circular Quay, Sydney, New South Wales 2000 Australia
Getting there
Circular QuaySydney Trains3 min
Martin PlaceSydney Trains11 min
Car HireSee all Sydney car hire
1877Reviews42Q+A100Room tips
Reviews
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Most Recent
Incredible stay!! We had 4 nights 1 bed sea view. Perfect central location overlooking the main quay. Great restaurant. Great pool. Great service. Amazing jacuzzi bath. Unbelievable views from the balcony. Loved it! Got some champagne and early checkin which was really appreciated!!! Highly recommend!
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Date of stay: May 2023Trip type: Travelled as a couple
Room Tip: If you want dinner in the hotel restaurant book in advance as it gets booked up
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I have completed my reservation with the hotel and I have received my confirmation. All this was done online. However, upon attempting to contact the Hotel to speak to someone - I am not able to get through to anyone for the entire day. Their contact details listed on the website are blocked as well. This is already giving me a bad taste of what to expect with the hotel. I am not sure how there is no one to answer the calls the entire day.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Zayne Boon, General Manager at Pullman Quay Grand Sydney Harbour
Responded 5 days ago
Dear Annachi2017, Thank you for your time to place a review and I am sorry to hear that you have experienced difficulty to contact the hotel via phone. May I please ask you to send me your reservation details to H8779@accor.com as I am not able to find your booking in our system based on your review username. I look forward to hearing from you and to ensure a memorable stay for you at our hotel. Sincerely Yours, Hooman Zomorrodi Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a beautiful hotel. the suites are large and luxurious and the staff so kind and helpful. we love our suite with views of the Botanic Gardens, very beautiful and peaceful. plenty of room for two people to do our work and a very comfortable sitting room area. wonderful to have a washing machine when we travel for long visits. Great location close to Circular Quay and the new tram system. strongly recommend it.
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: rooms with park views our favourite.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
As a person with MS and being in a wheelchair full time the apartment we had been allocated and booked was not appropriately disabled access.Whist the apartment with absolutely gorgeous The facilities for someone in the wheelchair were not accessible.A spa bath with a rail is not accessible. The shower is not roll in and you cannot fit a wheelchair into the shower.There was one grab rail on the wall next to the toilet with the glass wall of the shower on the other side of the toilet. The shower it self didn’t have any grab rails or a fold down seats We booked this with an understanding from the website and verbal confirmation that this was wheelchair accessible. My husband had to shower me on the toilet. Storage cabinet should be moved elsewhere And be replaced by a mobile unit so that more space can be made to be able to make space to reach the taps. The balcony was totally inaccessible because there was about a six inch step, without a ramp. The staff were very good and responsive.They Provided discounted rate and a dinner however our preference was to have what we booked a disabled access room We felt they needed to understand our immense frustration .…
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Date of stay: April 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Stayed here for 3 days as our base for our wedding last week. Always a lovely stay, staff are fantastic and accomodating. The garden view hotel suite was perfect in size. It was a lovely change having a view room looking down to Opera House. The refurbished room made it feel bigger. Fox sport on the tv watching the Masters was terrific.
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Date of stay: April 2023Trip type: Travelled as a couple
Room Tip: Parking to unload can always be bit tricky. If drop off area is full, pull alongside and unload...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
RestnRecreation wrote a review Apr 2023
Auckland, Auckland, New Zealand106 contributions66 helpful votes
This was a real surprise and wins on all counts. I was upgraded to a deluxe room but they are all suites. A full kitchen and laundry, lovely bathroom including spa, clever layout that is spacious and comfortable. There is space to rest, sleep, entertain, work and in a super water-front location. The service was fast and efficient, food good and everyone very helpful. Oh and the rooms have balconies with views over the quay or gardens. Compared to the other Hotel I just reviewed, the Pullman wins on every count.
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Date of stay: March 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: Especially great if staying more than one night - there is so much to take advantage of and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Everything about this hotel was first class. The room, 1 bedroom apartment--was spacious comfortable and well maintained. The bed was comfortable. None to little street noise. Staff could not have been more helpful. The washer and dryer in the apartment saved us because Quantas airline had decided to leave our luggage out in torrential rains, soaking the clothes inside. Great plae to stay!
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
The hotel is in a prefect location to catch the ferries or trains, it’s also very close to the opera house and has great views. Check in was fine but we felt a bit judged for not having booked a breakfast in their restaurant. The room itself was very nice but there were a few hairs in places, one was even stuck to the wall. When I turned on the spa feature on the bath lots of bits of limescale and dirt came out of it. It was very off putting as the bath itself was very nice. The bed had a mattress topper on which made it very soft so bear that in mind if you prefer a firm mattress. The gym is very basic and was a bit hard to find and the lifts were constantly being used by staff to transport large items around. Apparently the staff lifts have been broken for a long time. Overall I would say that it’s not a bad hotel, the room was pleasant and the location was ideal but I don’t think it was worth the money.…
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We have stayed at the Pullman , a few times in the past 10 years, still excellent location, but starting too show it’s age , needs a renovation in suites, as stated in other reviews, it’s not cheap, give it a coat of paint and change old carpets , staff still very friendly.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Zayne Boon, General Manager at Pullman Quay Grand Sydney Harbour
Responded 13 Feb 2023
Dear George, Thank you for your kind feedback. It is so lovely to hear you enjoy the fantastic location of the hotel and its spectacular surroundings. We will take your feedback onboard and will look into the paint jobs in the rooms to see where it requires a touch up. We hope to welcome you back some time soon. Sincerely, Zayne Boon General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
stayed here for 8 nights love the place great location and fantastic views over the harbour, the staff were very welcoming and went out of there way for you, it was our 39th anniversary and they had left a really nice card champagne and a nice dessert which was very touching what i did like about here is it didnt feel like a hotel it felt more like an apartment so was more homely , i would defiantly stay here again, i only had one slight issue we had a late flight and asked if we could use a shower they first wanted me to pay for a room just for 4 hrs then they said if i payed $100 we could just use the shower , now this place isnt cheap to stay in so i thought they would of allowed us to use a shower without charge , we went out for the day so the room wouldnt have been used anyway so it felt a bit of a disappointment , but a part from that we loved staying there , one tip for anyone pay the extra for the deluxe it is well worth it …
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Zayne Boon, General Manager at Pullman Quay Grand Sydney Harbour
Responded 10 Feb 2023
Dear ianmP21PX, We are so glad to hear you enjoyed so many aspects of the Pullman Quay Grand Sydney Harbour. It is always a pleasure to hear this kind of feedback. From all the team here we hope you had a wonderful 39th anniversary! Please also accept my sincere apologies for your disappointment with your query with reception about using our facilities. You are always welcome to use the public showers in the pool area after you have checked out from the hotel complimentary. I really hope we get the chance to welcome you back to our hotel so we can ensure a memorable experience from start to the end for you! Sincerely, Zayne Boon General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$268 - US$435 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quay grand suites sydney hotel sydney, quay grand hotel sydney
LOCATION
AustraliaNew South WalesSydney
NUMBER OF ROOMS
70
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Claim Your ListingPULLMAN QUAY GRAND SYDNEY HARBOUR: UPDATED 2023 Hotel Reviews, Price Comparison and 1,344 Photos (Australia) - Tripadvisor
Frequently Asked Questions about Pullman Quay Grand Sydney Harbour
Which popular attractions are close to Pullman Quay Grand Sydney Harbour?
Nearby attractions include Sydney Harbour (0.3 km), Sydney Opera House (0.5 km), and ATTY Gallery (0.5 km).
What are some of the property amenities at Pullman Quay Grand Sydney Harbour?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Pullman Quay Grand Sydney Harbour?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Quay Grand Sydney Harbour?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pullman Quay Grand Sydney Harbour?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Pullman Quay Grand Sydney Harbour?
Conveniently located restaurants include La Renaissance Patisserie (The Rocks), Gelato Messina Circular Quay, and Aria Restaurant Sydney.
Are there opportunities to exercise at Pullman Quay Grand Sydney Harbour?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Pullman Quay Grand Sydney Harbour have airport transportation?
Yes, Pullman Quay Grand Sydney Harbour offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pullman Quay Grand Sydney Harbour?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Quay Grand Sydney Harbour offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.