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Sheraton on the Park, Sydney

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#30 of 174 Hotels in Sydney
Certificate of Excellence
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Sheraton on the Park, Sydney
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3,647 Reviews from our TripAdvisor Community

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Showing 3,402: English reviews
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Sacramento, California
Reviewed 2 days ago NEWvia mobile

Not the best hotel in the world, but great value for money and very comfortable. The bed and sheets were top quality and the bathroom was spacious enough. The service was great and Madaline at reception was warm, welcoming, and made a perfect host. I will return.

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Helpful?
Thank Michael S
Forresters Beach, Australia
Reviewed 4 days ago NEW

We always stay at the Sheraton when in Sydney,so central for shopping,theaters,Darling Harbour,Opera House etc, Staff always very welcoming yet very professional,We always enjoy the Seafood Buffet great selection to choose from,Breakfast excellent Great Coffee, Rooms very clean and spaces.

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Helpful?
Thank _randfrichards
Brisbane, Australia
Reviewed 5 days ago NEW

Spent a couple of nights here whilst on a business trip. The location is excellent as is the foyer leading to the reception desk. The reception staff were very helpful. WiFi was fine. The room was excellent, large and somewhat spotless. Hard to fault this one. I only wish they had complimentary bottles of water.

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Thank LozzaBoom
Reviewed 5 days ago NEW

Great location right in front of Hyde Park, St. James Station is a minutes walk away. You can walk down to Darling Harbor. Lots of restaurants and shops nearby. I got a corner room which was pretty big. You could find much larger rooms in similar hotels for the same money, but i guess its the location that they charge....

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2Thank Sujit N
Springwood, Australia
Reviewed 5 days ago NEW

I wanted to take my wife out and stay in Sydney and have a special night. Booked using a website and the advert read Queen Bed $199...Pay in advance, no refunds - no cancellations - I presented to reception, I was informed there was only 2 single beds available. I had the paperwork and nowhere did it say the room...

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Helpful?
Thank hudsonmj
David F, General Manager at Sheraton on the Park, Sydney, responded to this review

Dear hudsonmj, Thank you for your patronage and for taking the time to submit your feedback. Apologies for any inconvenience or disappointment caused, as this was certainly not our intention. Room types and special requests made via third party websites are not guaranteed and are subject to availability as per the terms and conditions stated at the time of booking...

Singapore, Singapore
Reviewed 6 days ago NEW

Great location next to Hyde Park, great Concierge folks. We were in Sydney for our 23rd Wedding Anniversary and chose the Sheraton on the Park. Was warned about billing issues from a colleague staying at the same hotel........and then the same happened to us as well. We had booked on the Sheraton site itself and prepaid for 3 nights. When...

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Helpful?
Thank 501vineets
David F, General Manager at Sheraton on the Park, Sydney, responded to this review

Dear 501vineets, Thank you for taking the time to provide us with your valuable feedback and for choosing to spend such a special occasion such as your 23rd Wedding Anniversary at Sheraton on the Park! Our sincere apologies for any disappointment, it was certainly not our intention to cause any frustration. I’m pleased however the rest of your stay with...

Gr1ff
Reviewed 6 days ago NEW

We chose The Sheraton on the Park for our recent stay in Sydney as we are SPG members, but also because of the hotel's convenient location. We were not disappointed. The hotel is within ten minutes walk of Darling Harbor and fifteen minutes walk of The Rocks and Sydney Harbor Bridge. The vicinity of the hotel is very pleasant, with...

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Thank Gr1ff
Peterborough, Canada
Reviewed 1 week ago NEW

This Hotel is an amazing place to stay. It's downtown. Right beside the subway and other modes of transportation. Across from a large park. The Hotel exceeded our expectations as most SPG properties do. Great service, friendly staff, large well furnished room with well appointed bathroom and walk in closet. Definitely recommend this Hotel. Will stay there again if we...

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1Thank Retired2013
Bernhard L, General Manager at Sheraton on the Park, Sydney, responded to this review

Hi Retired2013, I greatly appreciate the time you have taken to post your review on TripAdvisor and I’m delighted you have enjoyed your stay at Sheraton on the Park. We do indeed receive many wonderful comments regarding our spacious, well-appointed guest rooms and facilities and our associates endeavour to assist whenever possible. I’m pleased the team exceeded your expectations by...

Reviewed 1 week ago via mobile

Good quality hotel with very good service. Rooms are descent size but a little bit old. Breakfast was crowded and OK. Nice area right by the park and plenty of restaurants around. I wouldn't give it 5 stars but probably 4* +

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Helpful?
Thank Ola M
Bernhard L, General Manager at Sheraton on the Park, Sydney, responded to this review

Hi Ola M, Thank you for taking the time to provide your feedback and for choosing to stay at Sheraton on the Park on your trip to Sydney. I am delighted it was so convenient for you during your stay and I am pleased the team exceeded your expectations by providing such great customer service. We look forward to welcoming...

Reviewed 1 week ago via mobile

Have stayed here a couple years ago and it was great. This time around it just seemed off, the staff at tue front door/valet seemed very flippant and quite young with no interest in the hotel guests. I would trust them with a Lambo or Ferrari as were parked out the front. The rooms was dirty, tired and run down....

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Helpful?
Thank Daniel A
Management response:

Dear Daniel A, Thank you for your recent stay at Sheraton on the Park. I was concerned to note your feedback regarding the cleanliness of the room as this does not reflect of our usual high standards. Please also accept my sincere apologies for any frustration experienced during your stay, as our associates do pride themselves on delivering exceptional service...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
The Sydney Central Business District is abuzz with energy. Power brokers run to and from high rise buildings and after-work drink places, high-end shoppers tour venues like the QVB, and fine diners frequent the many celebrity chef restaurants. For a dose of culture, walk to the NSW Art Gallery, or visit the Sydney Museum. To escape the hustle and bustle, reconnect with nature at the Sydney Botanical Gardens or picnic lunch at High Park. No matter your interest, be sure to check the full calendar of events hosted by the city, from the Sydney Festival in January to October’s Good Food Month at Hyde Park.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Feast at Sheraton on the Park
Feast at Sheraton on the Park
Cuisines: Japanese, International, Australian, Seafood
The Gallery
The Gallery
Cuisines: Australian, Contemporary
The Conservatory Bar
The Conservatory Bar
Cuisines: Australian, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy a warm Australian welcome at the five-star Sheraton on the Park. Located directly opposite Hyde Park, the tree-lined oasis in the heart of Sydney, our hotel is a great destination to connect with friends, family, and colleagues. From the moment you walk through our grand entrance, you will enjoy all that our Sydney hotel has to offer. SPG Members receive complimentary in room internet when booking direct. Book direct today ... more   less 

Additional Information about Sheraton on the Park, Sydney

Address: 161 Elizabeth Street, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > Central Business District
Price Range: $251 - $724 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton on the Park, Sydney 5*
Number of rooms: 557
Reservation Options:
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Also Known As:
Sheraton On The Park, Sydney Hotel Sydney
Sheraton Hotel Sydney
Sheraton Sydney
Sydney Sheraton
Hotel Style:
#7 Business Hotel in Sydney
#14 Romantic Hotel in Sydney
#15 Family Hotel in Sydney
#30 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton on the Park, Sydney staff and other travellers.
17 questions
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Questions? Get answers from Sheraton on the Park, Sydney staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher Floor,”
_randfrichards, 19 Apr 2017 | Read review
“Don't get sucked in by cheap rate offer - it is a scam”
hudsonmj, 18 Apr 2017 | Read review
“Ask for a room facing the Park, the views are more pleasant and rooms in this side a little quieter.”
Gr1ff, 17 Apr 2017 | Read review
“Ask for a higher level park view room.”
Retired2013, 16 Apr 2017 | Read review
“Standard rooms are spacious & comfortable. Good size bathroom with separate bath & shower.”
U6422DZmaryp, 5 Apr 2017 | Read review
5 of 5