Don’t forget your bathers, lovely pool area Weeks before arriving for a very special birthday, Jonis Terato, the concierge helped me put together an amazing trip, organising specialised transport and hair spots etc. Spoke to me personally and replied super quickly. Thank you Jonas. The breakfast buffet was the most extensive and best we’ve ever had. With 7 children and 6 adults catered for everything. Pool was great for kids at end of day
Stayed here from the 23rd of January, two bedroom suite, Great location, tram station in basement, 5 min walk to Pyrmont Bay, catch the ferry to various locations, 10 min walk to Darling harbour, with loads of restaurants, great location. Would recommend.
I arrived at the Star at approx 7.30am after flying the red eye flight from Perth. I was greeted by a lovely, friendly, helpful man at the door, who took my suitcase to hold until I could check in. Check in wasn't until 3pm but the lovely lady at reception said she would prioritise getting my room ready as soon as possible and that they would text when it was ready. That text came at 11am. I was so greatful as I was very tired by this time having not slept on the flight. My luggage was brought up to the room for me. The room (a superior king) was spacious and very nice. The bed was soooo comfortable and had the best pillows I have ever had in a hotel room. I could not fault anything with The Star. The Staff right from arrival to check out were fantastic. All friendly and made me feel very welcome. Even keeping an eye out for my shuttle to the airport , minding my luggage and notifying me when the shuttle arrive. I will definitely stay there again. Thank you everyone at the Star Grand Hotel I…
My room light stayed on all night and therefore I had a terrible sleep. The staff at checkout said I should have contacted reception. However it wa spa at midnight so I just made do. Nita kindly refunded our valet parking, this was u expected and a real treat. Thank you Nita. Just waiting on the refund. Hope it actually happens. Also want to add how amazing the food was at Fat Noodle especially the lychee and lemon soda. We went back for seconds. Jay and Sue
Check in experience was exceptional. Dita was so attentive to your needs. We stayed to celebrate our niece 16th birthday, who was coming from Melbourne. We had the two bedroom suite with city view. Rooms are a decent size. Has two bathrooms, bedrooms have plenty of storage, lots of seating space.
Wonderful check in experience with Riko today. We love getting away for a night every month and always have the best stay here. Wouldn’t go anywhere else. Thank you so much Riko! Don’t hesitate to book with the star group!
Pool and spa were closed. Most poker tables were full and a waitlist of over 40 names. All in, the main reasons I stayed there were unavailable. The location is good. I chose it because I had a dinner nearby and Rivne able to play cards but half of the services were shut. Not good
Best bed. Best views. Best buffet breakfast. All the staff are so sweet, and Dita in particular was lovely enough to upgrade us to a royal suite after our booked room was not ready by the time we checked-in. Such an elevated experience as compared to other hotels in the city. Definitely coming back!
One of the best hospitality experiences we've ever had, our concierge Dita could not be more helpful! Great location right on Sydney Harbour with a great view. Great for a weekend away with tons of entertainment
It was a great night staying at the hotel, everything was perfect, the staff were very helpful especially Dita she showed us the hotel. We very Thank You and appreciate all the works! We enjoyed the night and will definitely come back!
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