The Star Grand Hotel And Residences
80 Pyrmont Street, Sydney, New South Wales 2009 Australia
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US$209
Free cancellation until 10/02/23
Reserve now, pay at stay
US$208
Free cancellation until 11/02/23
US$210
US$171
Free cancellation until 10/02/23
Official HotelUS$208
Hotels.comUS$208
Trip.comUS$210
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#8 of 208 hotels in Sydney
Location
Cleanliness
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Value
Travellers' Choice
A huge mural sets the scene for the first of many custom street art pieces which then leads through to a blue urban grotto, complete with twinkling red lights. When you've had time to absorb the unique surroundings with the best Hip Hop and RnB tunes setting the tone, step on up to our 8m long bar where our team will whisk you up a signature ML Cocktail (Bueno, Reeces or Bubblegum Sour) or your favourite old school classic. Stacked high with top shelf spirits and indulgent garnishes, there's always something new to try on our incredible and creative drinks menu. who features, even shared it on Instagram, reaching 29 million followers worldwide
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Evening entertainment
Babysitting
Car park
Wifi
Outdoor pool
Heated pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Nightclub / DJ
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
On-demand films
Room service
Safe
VIP room facilities
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Harbour View
Languages Spoken
English, Chinese
Location
100Great for walkers
Grade: 100 out of 100
131Restaurantswithin 0.5 km
18Attractionswithin 0.5 km
Contact
80 Pyrmont Street, Sydney, New South Wales 2009 Australia
Getting there
WynyardSydney Trains13 min
Town HallSydney Trains16 min
Car HireSee all Sydney car hire
1771Reviews29Q+A100Room tips
Reviews
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Don’t forget your bathers, lovely pool area Weeks before arriving for a very special birthday, Jonis Terato, the concierge helped me put together an amazing trip, organising specialised transport and hair spots etc. Spoke to me personally and replied super quickly. Thank you Jonas. The breakfast buffet was the most extensive and best we’ve ever had. With 7 children and 6 adults catered for everything. Pool was great for kids at end of day
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Date of stay: January 2023
Value
Location
Service
Room Tip: Bring your bathers
Definitely go do the breakfast buffet
Need anything, concierge Jonis was the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed here from the 23rd of January, two bedroom suite, Great location, tram station in basement, 5 min walk to Pyrmont Bay, catch the ferry to various locations, 10 min walk to Darling harbour, with loads of restaurants, great location. Would recommend.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I arrived at the Star at approx 7.30am after flying the red eye flight from Perth. I was greeted by a lovely, friendly, helpful man at the door, who took my suitcase to hold until I could check in. Check in wasn't until 3pm but the lovely lady at reception said she would prioritise getting my room ready as soon as possible and that they would text when it was ready. That text came at 11am. I was so greatful as I was very tired by this time having not slept on the flight. My luggage was brought up to the room for me. The room (a superior king) was spacious and very nice. The bed was soooo comfortable and had the best pillows I have ever had in a hotel room. I could not fault anything with The Star. The Staff right from arrival to check out were fantastic. All friendly and made me feel very welcome. Even keeping an eye out for my shuttle to the airport , minding my luggage and notifying me when the shuttle arrive. I will definitely stay there again. Thank you everyone at the Star Grand Hotel I…
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Date of stay: January 2023
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Star Management, General Manager at The Star Grand Hotel And Residences
Responded 5 days ago
Dear JoWperth, Thank you for taking your time writing us a wonderful review! We are so very happy to know that you enjoyed your stay here with us at The Star Grand Hotel & Residences and that you you were happy with the early check-in.I will pass on your compliments to the team who are thrilled to be of service. We hope to welcome you back again soon in the not-so-distant future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My room light stayed on all night and therefore I had a terrible sleep. The staff at checkout said I should have contacted reception. However it wa spa at midnight so I just made do. Nita kindly refunded our valet parking, this was u expected and a real treat. Thank you Nita. Just waiting on the refund. Hope it actually happens. Also want to add how amazing the food was at Fat Noodle especially the lychee and lemon soda. We went back for seconds. Jay and Sue
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Star Management, General Manager at The Star Grand Hotel And Residences
Responded 6 days ago
Dear jayrK28910M, Thank you for your excellent 5 out of 5 rating following your recent stay at The Star Grand Hotel & Residences.We apologise for the room light, and we will make sure it will get fixed. It is an honour of ours to have you stayed with us and thank you for passing on your feedback regarding our lovely staff, Dita. We do hope we get the opportunity to wow you and we do hope to integrate streaming services in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Check in experience was exceptional. Dita was so attentive to your needs. We stayed to celebrate our niece 16th birthday, who was coming from Melbourne. We had the two bedroom suite with city view. Rooms are a decent size. Has two bathrooms, bedrooms have plenty of storage, lots of seating space.
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Star Management, General Manager at The Star Grand Hotel And Residences
Responded 6 days ago
Dear theresavu, Thank you for taking the time to write a wonderful review for us. We're delighted to know that you've rated your stay with us 5 stars and that you had such an enjoyable experience. We are also very pleased to know that our staff could make your stay that much better. We will make sure that your kind words are passed onto Dita. Thank you again for choosing to stay at The Star Grand Hotel and Residences. We can't wait until we can welcome you back again for another great stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wonderful check in experience with Riko today. We love getting away for a night every month and always have the best stay here. Wouldn’t go anywhere else. Thank you so much Riko! Don’t hesitate to book with the star group!
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Star Management, General Manager at The Star Grand Hotel And Residences
Responded 6 days ago
Dear K4041TAguillaumec, Thank you for taking the time to recognise our valuable team member, Riko. We will ensure your recognition of her is rewarded. All our staff pride themselves on the service we provide and are grateful when our efforts are publicly recognised. We are also happy that you enjoyed your stay with us at The Star. We look forward to welcoming you back to The Star Grand Hotel & Residences in the near future for another wonderful stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pool and spa were closed. Most poker tables were full and a waitlist of over 40 names. All in, the main reasons I stayed there were unavailable. The location is good. I chose it because I had a dinner nearby and Rivne able to play cards but half of the services were shut. Not good
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Athena S wrote a review Jan 2023
Best bed. Best views. Best buffet breakfast. All the staff are so sweet, and Dita in particular was lovely enough to upgrade us to a royal suite after our booked room was not ready by the time we checked-in. Such an elevated experience as compared to other hotels in the city. Definitely coming back!
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Date of stay: December 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Star Management, General Manager at The Star Grand Hotel And Residences
Responded 1 week ago
Dear 592athenas, Thank you for your time writing lovely feedback for us. We are so very happy to know that you have enjoyed your stay here with us at The Star Grand Hotel & Residences. We are glad to hear that you also indulged yourselves at Harvest Buffet. Thank you for the 5-stars, we will make sure that your feedback will be passed onto Dita and the rest of the team. We hope to welcome you back again soon in the not-so-distant future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joseph F wrote a review Jan 2023
One of the best hospitality experiences we've ever had, our concierge Dita could not be more helpful! Great location right on Sydney Harbour with a great view. Great for a weekend away with tons of entertainment
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Star Management, General Manager at The Star Grand Hotel And Residences
Responded 1 week ago
Dear E7324NRjosephF, Thank you for taking the time to provide your thoughts on your recent stay. We are thrilled to hear of your positive comments regarding our valuable team member Dita. We will make sure to pass on your compliments to her and she will be pleased to know her efforts are recognised. We look forward to welcoming you back to The Star Grand Hotel & Residences for another great stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was a great night staying at the hotel, everything was perfect, the staff were very helpful especially Dita she showed us the hotel. We very Thank You and appreciate all the works! We enjoyed the night and will definitely come back!
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Star Management, General Manager at The Star Grand Hotel And Residences
Responded 1 week ago
Dear 889dewis, Thank you for taking the time to review your stay at Star Grand Hotel & Residences. We're over the moon to know that your experience with us was such a great one! We appreciate all your wonderful feedback on your stay. We will pass on your lovely feedback to Dita! Look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$163 - US$321 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
astral tower and residences hotel sydney, star city sydney, star city hotel sydney, city star sydney
LOCATION
AustraliaNew South WalesSydneyCity West
NUMBER OF ROOMS
435
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Claim Your ListingTHE STAR GRAND HOTEL AND RESIDENCES (S̶$̶2̶7̶6̶) S$242: UPDATED 2023 Reviews, Price Comparison and 1,233 Photos (Sydney, Australia) - Tripadvisor
Frequently Asked Questions about The Star Grand Hotel And Residences
Which popular attractions are close to The Star Grand Hotel And Residences?
Nearby attractions include Flight Experience (0.4 km), James Craig Tall Ship (0.3 km), and Australian National Maritime Museum (0.3 km).
What are some of the property amenities at The Star Grand Hotel And Residences?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Star Grand Hotel And Residences?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Star Grand Hotel And Residences?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Star Grand Hotel And Residences?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to The Star Grand Hotel And Residences?
Conveniently located restaurants include Harvest Buffet Sydney, Cucina Porto, and Sokyo.
Are there opportunities to exercise at The Star Grand Hotel And Residences?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does The Star Grand Hotel And Residences have an airport shuttle?
Yes, The Star Grand Hotel And Residences offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Star Grand Hotel And Residences have airport transportation?
Yes, The Star Grand Hotel And Residences offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Star Grand Hotel And Residences?
Yes, dry cleaning and laundry service are offered to guests.