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Pier One Sydney Harbour, Autograph Collection

11 Hickson Road Walsh Bay, Sydney, New South Wales 2000 Australia
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Traveller (1453)
Room & Suite (838)
Dining (138)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 15/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pier One Sydney Harbour, Autograph Collection
Updated 15/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#33 of 206 hotels in Sydney
GreenLeaders GreenPartner
Pier One Sydney Harbour, Autograph Collection is ideally located on the magnificent Sydney waterfront close to the Southern pylon of the Sydney Harbour Bridge in Sydney, Australia. Boutique in size, our hotel features 189 unique federation style rooms with contemporary chic furnishings. Located in the heart of the Rocks, our hotel offers the perfect accommodation for exploring Sydney or getting friends together for a special event or wedding. The Gantry Restaurant & Bar offers its guests the ultimate open air dining experience with full panoramic views of Walsh Bay. Our luxury Sydney Harbour hotel's accommodations also offer a smoke-free environment, valet parking and 24-hour security for an exceptional stay in Australia.
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Property amenities
Valet parking
Fitness Centre with Gym / Workout Room
Bar / lounge
Conference facilities
Banquet room
Baggage storage
24-hour front desk
Paid public parking nearby
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Special diet menus
Meeting rooms
Non-smoking hotel
Outdoor furniture
ATM on site
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Room service
Wardrobe / wardrobe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
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Room types
Ocean view
City view
Landmark view
Bridal suite
Non-smoking rooms
Good to know
Ocean View
Harbour View
Languages Spoken
Hotel links
Special Offer:Unlock Member Rates!


Full view
93Great for walkers
Grade: 93 out of 100
64Restaurantswithin 0.5 km
42Attractionswithin 0.5 km
3354Reviews36Q+A100Room tips
Traveller rating
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Most Recent
Nare P wrote a review Yesterday
2 contributions
We visited the bar and wanted to have drinks at the pier. Unfortunately, it was raining and the sofa outside was completely wet. Bar staff- Jasmine-understood our concern and arranged some dry chairs, moved sofas, placed little lamps on our table and made sure we were comfortable in this weather. She was extremely accommodating and hospitable. We came for an amazing experience and got one. The chocolate dessert suggested by her was also fabulous. The location is beautiful and I will highly recommend.
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Date of stay: July 2022Trip type: Travelled as a couple
Lori L wrote a review 5 Jul
1 contribution
We very much wanted a place on the water, and we got so much more than a great location. Besides the lovely room, views and great walking distance to places like the Opera House, Circular Quay and the Botanical Gardens, we had the experience of a wonderful staff. There were several different concierges with whom we dealt as well as breakfast staff, desk staff and room staff. Each one was knowledgeable, accommodating and lovely in service and demeanor. If you stay here, do not plan on breakfasting elsewhere as the breakfast offered is broadly varied and outstanding. Again, the biggest plus is the staff and how helpful they were in all sorts of ways.
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Date of stay: July 2022
Sleep Quality
Room Tip: Tell staff what you want, and they will try to accommodate, e.g. water view, quiet, etc.
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Michelle H wrote a review Jun 2022
County Wicklow, Ireland5 contributions
Fabulous location on the water within short walking distance to Opera House, The Docks area. Staff exceptional friendly, knowledgeable and helpful. Spacious room, very comfortable bed. Great selection for breakfast. Highly recommend.
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Date of stay: June 2022Trip type: Travelled with family
sallysydney2015 wrote a review Jun 2022
Sydney, Australia5 contributions5 helpful votes
Such an amazing location and room. Special thanks to Eugene for having a special birthday surprise of champagne and icecream. The loveliest staff. Couldn’t recommend highly enough. Such a great break for me even though is the city I live in. Thank you!!!
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Date of stay: June 2022Trip type: Travelled solo
junebeasley wrote a review Jun 2022
Buderim, Australia6 contributions6 helpful votes
We booked a Luxury Escape 3 day deal for $1,100. We overlooked the vivid balls which changed colour it seemed like every 10 seconds, an amazing vivid experience once the crane was relocated after 2 days. Breakfasts were delicious but the room was too small for the number of guests as it was too cold to sit on the really beautiful adjoining verandah with sensational views unless you were accustomed to cold chilly winds. There was often a shortage of something important, ie large breakfast plates or inside seating. However, the stay was most enjoyable and so so convenient to vivid, restaurants, The Rocks, circular Key etc. I enjoyed my birthday experience.
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Date of stay: June 2022
Room Tip: our room 349, top floor, was at the end overlooking water but obviously not the best water views....
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Anthony A wrote a review Jun 2022
1 contribution
We stayed at Pier One for a few nights and we loved it. The rooms are really clean and cosy. The sunset views from the bar having a drink are one of the best things you can do during your stay. All staff were excellent but I would like to thank Nicholas, he made us feel that we were taken care of, if every hotel had someone like him it would be amazing.
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Date of stay: June 2022
Sleep Quality
AD wrote a review Jun 2022
4 contributions3 helpful votes
Overall, as a Platinum member of Marriott for 8 years, I am particularly displeased by one of the front desk staff (a lady standing on the left hand side after the front door entrance) the morning when I exercised the member privilege of a guarantee 4 pm check out. She told me the late check out is “subject to availability”. Come on, Marriott rules are crystal clear in that unless the hotel is listed as a convention centre/resort (the hotel is neither) on the Marriott system, the guaranteed late check out applies. I told her the rules and she still stubbornly insisted her mistakes, until she gets tired and said “OK whatever, fine you don’t need to check out early”. I have never seen anyone talking to their guests at a hotel at par with Autograph Collections with such manners. What’s the “fine whatever”? Get some proper etiquettes and attitudes please. I will say though there was a gentleman in his shirt with a blazer who I interacted with for a number of times (who I unfortunately don’t recall his name) but was being genuinely helpful. He asked if we need umbrella when we headed out proactively which I really appreciate. In light of that, this review is a 3 out of 5 instead of 1 out of 5 given the lack of manners of the other staff.
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Date of stay: April 2022Trip type: Travelled with family
1 Helpful vote
Response from Hotel Manager, Other at Pier One Sydney Harbour, Autograph Collection
Responded 2 weeks ago
Dear ADC888H, Thank your recent review on Pier One Sydney Harbour. We are genuinely so sorry for missing the mark on this occasion. The front desk team are generally regarded as warm and personable, and we sincerely apologise for your less than wonderful service experience, as we take our service standards very seriously. This is definitely not the norm for a Pier One stay. If you do have the time, our Guest Experience Manager, Nicholas, would like to chat further about your matter. Please contact him on Nicholas.Bethencourt@autographhotels.com Sincerely, Danae van de Walle Executive Assistant
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Yi Z wrote a review Jun 2022
Sydney, Australia323 contributions80 helpful votes
Stayed in a connecting Water View Room with family during Vivid, we booked a Bonvoy package which included breakfast and hotel credits. Location is fantastic, easy access to Harbour Bridge and Opera House and nested around the picturesque Walsh Bay, the hotel is currently going under refurbishment till end of 2022, this meant both restaurant and amenities are limited, hotel staff were very attentive and helpful, which made our stay enjoyable and pleasant. The rooms are little aged and some work might be required to refresh the bathroom and carpets. There were also issues with the connecting doors between the two rooms, otherwise we had a good stay and would love to come back once the renovation is complete. Thank you and see you soon =)
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Date of stay: June 2022
GurusW🍷🍤 wrote a review Jun 2022
Sydney, Australia23558 contributions455 helpful votes
If you look back you will note I frequently get the pleasure of a Sydney Stay and this one was once again a post theatre spoil to couple with vivid. Background: Many moons ago Guru and I were avid Marriott fans but the product didn't quite fit the brief and as our stays dwindled our membership lapsed. Midnight beckoned last week so I decided to rekindle our relationship. Last stayed here at Pier One too many aeons ago when it first opened. Booking: Due to some health issues I decided to stay as close to the theatre as possible this time. Pier One had a competitive price so it was locked in. Check In: The walk from CQ was possibly a little more than the body was up for, but after standing behind Mr DYKWIA for some time I was checked in and sent on my way to 360, Opera House glimpses and western bridge views. Lunch in the bar I took the opportunity to recover, Room: Right about now I was a bit ?? as each time a door closed the room seemed to shake (this is the delight of being in a water based venue) and i needed a snooze. Waking a few hours later, much refreshed I hobbled around vivid by day. The room was spacious and well fitted out. Bathroom tiles need a good scrub or exit mould treatment. Mini bar was thorough but other than the milk and tea making, superfluous to needs. The Bar: We had an early booking for dinner but I decided to watch sunset from the bar Perfect spot but very crowded and noisy due to an across the pier function. No issues for me. After a great night out at The Wharf, I walked Vivid slowly for around an hour. Pier One is the perfect launch location The integration of the festival is also well done. Sleep. Hmmm... This gal wakes at 5am consistently, holidays or not. Not sure what happened but the phone buzzed at 8am and woke me. Sleep quality = memorable Breakfast: BYO Cereal, because I need the fibre. Coffee machine is excellent as were the tea options Check Out: Top marks to the staff Front of house, Asked how the show was, and generally made me feel like a valued guest. Stay again: yep, yep, yep. Just wish they had a pool so I can stay in summer. OS Visitor ranking-- hard because I don't think it is one of the best located in Sydney. Pre cruise from OPT OMG yes. Overall: if staff service is a big thing for you then this is the place to be. Iconic views, almost, Relaxed and homely, yep. Snap on the doorstep of everything, no
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Date of stay: June 2022
Sleep Quality
Kim wrote a review Jun 2022
Sydney, Australia54 contributions12 helpful votes
Had a lovey time at pier one. The breakfast buffet was delicious, great choice of food and such a great view, having breakfast on the pier. Amanda and Eugene went above and beyond to make our stay the best little getaway. Can’t wait to come back again!!!
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Date of stay: June 2022Trip type: Travelled with family
US$225 - US$333 (Based on Average Rates for a Standard Room)
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The Sebel Pier One Sydney
AustraliaNew South WalesSydney
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Frequently Asked Questions about Pier One Sydney Harbour, Autograph Collection
Which popular attractions are close to Pier One Sydney Harbour, Autograph Collection?
Nearby attractions include Sydney Harbour Bridge (0.3 km), Sydney Pub Tours (0.3 km), and ATTY Gallery (0.5 km).
What are some of the property amenities at Pier One Sydney Harbour, Autograph Collection?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Pier One Sydney Harbour, Autograph Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pier One Sydney Harbour, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pier One Sydney Harbour, Autograph Collection?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Pier One Sydney Harbour, Autograph Collection?
Conveniently located restaurants include The Gantry Restaurant, The Tea Cosy, and Lotus Dumpling Bar.
Are there opportunities to exercise at Pier One Sydney Harbour, Autograph Collection?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Pier One Sydney Harbour, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does Pier One Sydney Harbour, Autograph Collection offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Pier One Sydney Harbour, Autograph Collection?
Many travellers enjoy visiting Chinese Garden of Friendship (2.6 km), State Theatre (1.9 km), and St. Mary's Cathedral (1.9 km).
Does Pier One Sydney Harbour, Autograph Collection have any great views?
Yes, guests often enjoy the harbour view available here.