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Pier One Sydney Harbour, Autograph Collection

2,708 reviews
#19 of 186 Hotels in Sydney
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Room & Suite (547)
Dining (67)
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Overview
  • Excellent55%
  • Very good28%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“walsh bay”(107 reviews)
“waterside room”(34 reviews)
“opera house”(254 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
5.0 Star Hotel
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25 Feb26 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,708)Write a Review
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1 - 5 of 2,617 reviews
Reviewed 2 days ago

We traveled to New Zealand and Australia for three weeks Nov-Dec 2017. Our final 4 nights, November 30-December 4, we spent at Pier One, Sydney Australia. We booked the Waterside King Suite, third floor. Every night there was some kind of party going on, either...More

Thank Mark and Diane G
Reviewed 5 days ago

Instead of staying by the busy area downtown or behind the Circle Quay, give this hotel a try. This hotel is a renovated pier, right next to the Sydney Harbour Bridge. When I say "next" I do mean NEXT to the Bridge; it is at...More

1  Thank Carlos O
Reviewed 6 days ago

We arrived at 7am and were amazed that our room was ready. The view from our room was spectacular. We went for breakfast and what a treat that was. We stayed for 5 nights and it felt like coming home every time, the staff were...More

Thank Mike T
Reviewed 1 week ago

I stayed for just one night and I must say the staff are very friendly and welcoming. The room itself was very underwhelming for the price. It felt damp and the air con was freezing in the daylight hours and then in the early hours...More

Thank debbsnz
Response from Kim M, Executive Assistant at Pier One Sydney Harbour, Autograph CollectionResponded 1 week ago

Dear debbsnz, Thank you for your valuable feedback. Sydney has experienced a much warmer, muggier Summer this year, and this will mean the air can feel damp. We are currently looking into the air conditioning systems to ensure all is in order for future guests...More

Reviewed 1 week ago

We arrived and complained about our room and were shown another option. Both rooms have a moldy smell are tiny and have almost zero closet space and one drawer for each person. The floor in the hallway to access the room has a big water...More

Thank Stephen S
Response from Kim M, Executive Assistant at Pier One Sydney Harbour, Autograph CollectionResponded 1 week ago

Hi Stephen S, Thank you for reviewing your stay with the hotel. Unfortunately Sydney has been very humid in the last month which could be the potential reason for your experience. Our engineering team are currently investigating the issue to resolve for future guests stays....More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$210 - US$572 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Luxury Hotel in Sydney
#21 Business Hotel in Sydney
#27 Romantic Hotel in Sydney
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$210 - US$572 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Luxury Hotel in Sydney
#21 Business Hotel in Sydney
#27 Romantic Hotel in Sydney
Room types
Suites, Non-Smoking Rooms
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Traveller (879)
Room & Suite (547)
Dining (67)
Amenities (21)
Business Centre & Event Rooms (6)
Questions & Answers
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Mary S
9 February 2018|
AnswerShow all 3 answers
Response from Obanini1 | Reviewed this property |
Further to your last, yes they do have a Gold Members Lounge.
0
Votes
ajulielloyd
22 January 2018|
AnswerShow all 4 answers
Response from Brian M | Reviewed this property |
I think the Pier sits to far back behind the bridge to see the Opera House from a room. But, don't let that deter you from staying there. All the views are great.
0
Votes
eleang
11 July 2017|
AnswerShow all 3 answers
Response from Het223 | Reviewed this property |
I still think this hotel is the best They have a place right out on the pier where u can get dinner early n sit comfortably and watch the fire works It's worth it and u can still go out for walks and come back the hotel is... More
0
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Room Tips
"Highest you can get and the higher room numbers are closer to best end/views."
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"stay away entirely"
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"Nice having a room overlooking the water."
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"Ask for a room away from the bar and lift"
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