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Pier One Sydney Harbour, Autograph Collection

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#25 of 174 Hotels in Sydney
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Pier One Sydney Harbour, Autograph Collection
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2,301 Reviews from our TripAdvisor Community

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Showing 2,224: English reviews
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Sydney
Reviewed yesterday NEW

This is a fabulous hotel in a breathtaking location - everything is just around the corner: the Quay, the Bridge, yet it's away from the main hustle and bustle. The rooms are very thoughtfully appointed, with small details attended to. A delight ... until I tried falling asleep and could hear the TV from the room next door. Fortunately, I...

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Thank GFWSydney
Reviewed 2 days ago NEWvia mobile

Beautiful room, lovely decor and fabulous views. Quite pricey per night but location is 5 stars. Check in took a little long. Breakfast buffet was lovely, fresh and tasty. The staff were very helpful.

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Thank AmandaLStokes
Christchurch, New Zealand
Reviewed 4 days ago NEW

This hotel located on one of Sydney's famous harbour piers is located adjacent to the Sydney Harbour Bridge. This is a heritage conversion of one of the original pier buildings- in this case pier one. It is full of character and a harbourside room is recommended with balcony to the water. Value added here is the unique personal charm of...

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Thank ric33
Cincinnati, Ohio
Reviewed 5 days ago NEWvia mobile

My wife and I stayed at Pier One for 4 nights in mid-April and found it to be exceptional. The hotel is literally steps away from the Harbour Bridge and Opera House and couldn't be in a more perfect location. The staff was engaging, warm, and polite every moment of every day. We were always greeted with a hello or...

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Thank mullenzc
Alexandria, Virginia
Reviewed 5 days ago NEWvia mobile

Came here for our honeymoon and absolute nightmare. Walls are paper thin. You can hear everything. As I write this, it's 7:30am and can here a guy on a conference call, joy. The checkin process was an absolute nightmare, Ill spare you the details. The breakfast is $38 per person? Are you serious? Was going to stay at Four Seasons...

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Helpful?
Thank Darryl C
Kim M, Guest Relations Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Dear Darryl, Thank you for your comments and feedback. We sincerely apologise for the experience you have had. Please contact me at your earliest convenience as discussed. Many Thanks, Maria Macri-Nosari

Sydney, Australia
Reviewed 1 week ago NEW

A hotel with a wonderful character, a beautiful space and an amazing outlook. Bedrooms with enough lighting for a change and superbly fresh and clean. And breakfast a little different from the norm, really lovely. We are looking forward to being back soon.

Review collected in partnership with this hotel
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Thank Gilly065
urgup
Reviewed 1 week ago

From the moment we stepped through their doors...everything was an absolute pleasure. Our room especially blew us away. It's simplistic decor oozed pure class and as ex-hoteliers, that's saying a lot. The staff on EVERY level were genuinely first class...a ready smile and always offering assistance. Close proximity to all that we enjoy in a city like Sydney and public...

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Thank lorraineUrgup
Franschhoek, South Africa
Reviewed 1 week ago via mobile

The hotel is undoubtedly in an amazing position. We stayed in a king suite with balcony facing the bridge, which is an awesome treat during the day. But, at nightfall, the public, pedestrian walkway below the balcony becomes a fishing village for locals who spend the entire night catching eels and mostly making such a loud noise that your sleep...

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Thank Travelnut064
Kim M, Guest Relations Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Dear Travelnut, Thank you for your valuable feedback which we will certainly take on board. Being a Heritage listed building and over 100 years old we are in the process of maintaining and upgrading various areas of the Hotel and we apologise for any inconvenience this might have caused. We will share your comments with the appropriate departments to enhance...

Chippenham, United Kingdom
Reviewed 1 week ago

The location of this hotel is fantastic; on the waterfront alongside the harbour bridge and a 2 minute walk of the historic rocks area. Plenty of nice restaurants within a short walk and two pandas tic pubs ( Hero of Waterloo and Lord Nelson).

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Thank Chris J
Bangkok, Thailand
Reviewed 1 week ago via mobile

Spent a lovely 5 nights at Pier Hotel part of the Marriott group, well located next to Harbour bridge and close to Rocks Great contemporary hotel retaining original beams with lovely outside bar and mobile food bar Rooms are well appointed and have everything you need including wifi. A good choice for couples and easy walking distance to many sights...

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Thank CMJSingapore

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Pier One Sydney Harbour, Autograph Collection is ideally located on the magnificent Sydney waterfront close to the Southern pylon of the Sydney Harbour Bridge. Boutique in size, our hotel features 189 unique federation style rooms with contemporary chic furnishings. Located in the heart of the Rocks, our hotel offers the perfect accommodation for exploring Sydney or getting friends together for a special event or wedding. The Gantry Restaurant & Bar offers its guests the ultimate open air dining experience with full panoramic views of Walsh Bay. Our luxury Sydney Harbour hotel's accommodations also offer a smoke-free environment, valet parking and 24-hour security. ... more   less 

Additional Information about Pier One Sydney Harbour, Autograph Collection

Address: 11 Hickson Road | Walsh Bay, Sydney, New South Wales 2000, Australia (Formerly The Sebel Pier One Sydney)
Region: Australia > New South Wales > Sydney
Price Range: $278 - $568 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pier One Sydney Harbour, Autograph Collection 5*
Number of rooms: 189
Reservation Options:
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Also Known As:
Sebel Pier One Sydney Hotel Sydney
Sebel Pier 1 Sydney
Sebel Pier One Hotel Sydney
Pier One Sydney
Sydney Sebel Pier One
Hotel Style:
#21 Business Hotel in Sydney
#25 Luxury Hotel in Sydney
#27 Family Hotel in Sydney
#27 Romantic Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Pier One Sydney Harbour, Autograph Collection staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“select a waterside room with balcony toward the north end of the hotel”
ric33, 20 Apr 2017 | Read review
“Superbly fresh and clean room, different character from the norm and plenty of lighting for a change. ”
Gilly065, 17 Apr 2017 | Read review
“We had a basic room and it was beautiful, comfort, decor and view were simply perfect”
lorraineUrgup, 16 Apr 2017 | Read review
“Ground floor waterside rooms are north west facing with harbour views from deck.”
SecretAgent007, 14 Apr 2017 | Read review
“Ask for a room with a view”
kgreenwood, 9 Apr 2017 | Read review
5 of 5