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The York by Swiss-Belhotel

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Traveller (434)
Room & Suite (413)
Pool & Beach (49)
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Overview
  • Excellent36%
  • Very good47%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“wynyard station”(84 reviews)
“york apartments”(24 reviews)
“circular quay”(180 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
4 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,001)
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Traveller rating
334
416
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LanguageEnglish
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334
416
114
41
26
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All reviewswynyard stationyork apartmentscircular quaygreat locationdeluxe studiowasher and dryeryork streetfull kitchenapartment hotelone bedroom apartmentlarge balconyopera houseexcellent apartmentliving arealaundry facilitiesserviced dailydining table
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1 - 5 of 931 reviews
Reviewed 1 week ago

The initial impressions were not that good - the lift lobby on the floor was grubby and had an unpleasant smell that persisted through the 11 nights that I stayed. However, the room itself was fine with everything I needed although the décor was a...More

Thank marxandmarzipan
Response from TheYorkSydney, Manager at The York by Swiss-BelhotelResponded 1 week ago

Thank you for your feed back. Major renovations have been approved for the lobby and common areas and most of the rooms in the hotel.Work is commencing and once complete should pacify your comments. We have new staff on board and they are going through...More

Reviewed 1 week ago

We visited the York Apartments many years ago and we were very disappointed with our last visit. The apartment was very run down and although they described it as an 'executive apartment', the plates were plastic and the bed was broken and needed replacing. The...More

Thank serenasalm0n
Response from TheYorkSydney, Director of Sales at The York by Swiss-BelhotelResponded 1 week ago

Thank you for taking the time to post a review on your experience at The York by Swiss-Belhotel. We were disappointed to learn of your experience at our hotel as we place great importance on exceeding our guest’s expectations, and value your constructive feedback. I...More

Reviewed 1 week ago via mobile

Great place to stay but disappointed with our apartment this year the one we stayed in last year was much nicer. We stayed with our daughter and less room, needs updating. The room was clean but was expecting same type as before, especially as we...More

Thank bopajo
Response from TheYorkSydney, Director of Sales at The York by Swiss-BelhotelResponded 1 week ago

Your feedback is vital in order for us to improve. I very much appreciate you sharing your concerns. I do hope that you will one day return to The York by Swiss-Belhotel and give us the opportunity to show you that we really can be...More

Reviewed 2 weeks ago

I was only here for work & the location was perfect, right next to my office. the room was clean and very big so there's lots of room to move. the balcony overlooking the highway was cool. the only issue I had with the room...More

Thank crookie55
Response from TheYorkSydney, Director of Sales at The York by Swiss-BelhotelResponded 1 week ago

We appreciate you taking the time to share your positive experience at The York by Swiss-Belhotel. I am very pleased that you had such an enjoyable stay and I look forward to welcoming you back in the future. I will forward the concerns regarding water...More

Reviewed 2 weeks ago

This hotel/apartments are quite run down. Carpet outside the elevators is worn and dirty. Rooms are OK and reasonable size. My shower head would not stay up and continually dell down. DVD player was not plugged into the TV. Strange low headspace just in front...More

Thank Martin B
Response from TheYorkSydney, Director of Sales at The York by Swiss-BelhotelResponded 2 weeks ago

Dear Martin, Thank you for taking the time to review the hotel. I apologise for the issues you had at the time. We are in the speedy process of refurbishing apartments and the upgrade to the corridors and lobby will commence this year. We hope...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$125 - US$292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#61 Luxury Hotel in Sydney
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$125 - US$292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#61 Luxury Hotel in Sydney
Room types
Kitchenette, Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (434)
Room & Suite (413)
Pool & Beach (49)
Dining (25)
Amenities (18)
Family and Play Areas (2)
Nearby
Central Business District
The Sydney Central Business District is abuzz with
energy. Power brokers run to and from high rise
buildings and after-work drink places, high-end
shoppers tour venues like the QVB, and fine diners
frequent the many celebrity chef restaurants. For a
dose of culture, walk to the NSW Art Gallery, or visit
the Sydney Museum. To escape the hustle and bustle,
reconnect with nature at the Sydney Botanical Gardens
...More
Questions & Answers
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PamelaRw3
21 January 2018|
AnswerShow all 2 answers
Response from Jesse C | Reviewed this property |
The Deluxe Executive Two Bedroom apartment is bigger and can fit 1 more extra person.
0
Votes
Room Tips
"Avoid rooms near the lifts."
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"I would not choose this hotel so cannot recommend a room. All rooms are noisy."
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"request higher level rooms"
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"Don't stay on level 6 and pack some room deodoriser."
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