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Meriton Suites Kent Street, Sydney

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528 Kent Street, Sydney, New South Wales 2000 Australia
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1781)
Room & Suite (1058)
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What is Travellers’ Choice?
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 20/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Meriton Suites Kent Street, Sydney
Updated 20/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#39 of 203 hotels in Sydney
Location
Cleanliness
Service
Value
Travellers' Choice
Meriton Suites Kent Street, Sydney is one of the final designs by world famous Australian architect, Harry Seidler. But its iconic design isn’t the only thing that will make your stay so memorable. It’s so close to everything you’ll need to stay longer to enjoy it all. After a multi-million dollar refurbishment on all 430 suites, Meriton Suites Kent Street features chic, designer-inspired furniture with fresh tones and polished interior details, plus a spectacular sundeck on Level-15 for a perfect luxury getaway. Across the street you can enjoy some trend-setting retail shopping at the World Square Shopping Centre or take a walk to all of Sydney’s major attractions including Darling Harbour, Cockle Bay Wharf, the Queen Victoria Building and the International Convention Centre Sydney (ICC). The nightlife and entertainment options are all so close, while Chinatown also only a moment's walk away. Those arriving early are able to freshen up in the luxury Arrival Lounge, fitted with spacious living areas, flat screen televisions and a large walk-in kitchen with complimentary refreshments. With its perfect location close to cinemas and Sydney’s business district, Meriton Suites Kent Street is an ideal choice for your next stay.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Complimentary instant cofffee
Children's television networks
Highchairs available
Taxi service
Car park
Wifi
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Complimentary tea
Vending machine
Baggage storage
Concierge
Non-smoking hotel
Shops
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Flatscreen TV
Walk-in shower
Dining area
Housekeeping
Private balcony
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
City View
Languages Spoken
English
Hotel links
Special Offer:Eminence Member Discount Program
8399Reviews125Q+A100Room tips
Traveller rating
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Popular mentions
Mel wrote a review 18 Jan
Australia3 contributions1 helpful vote
Perfect serviced apartments in the heart of the city. Definitely staying at the Meriton on Kent again! It was well equipped, spacious and close to really nice cafes and restaurants. Literally just downstairs. The only negative thing were the lifts at certain times of the day. Long lines where lots of people wait around looking awkward and depressed…. Kills the vibe abit… Shout out to Michael at the front desk for being so hospitable for our check out.
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Date of stay: January 2022Trip type: Travelled with family
Room Tip: Avoid lifts at check in and check out times… extremely busy.
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Response from Amanda S, Owner at Meriton Suites Kent Street, Sydney
Responded 4 days ago
Hello melr897 We greatly appreciate the time taken to share your review with us and the Trip Advisor community. It's wonderful you found Meriton Suites Kent Street the perfect serviced apartments to stay at in the heart of the Sydney city. I'm so happy to hear you enjoyed the well equipped, spacious suite, situated close to really nice restaurants and cafes. However I'm sorry during peak times you experienced some delays when waiting for the lifts. Thank you for your shout to Michael for being so hospitable for your check out. I will be sure to pass on your kind words to him and know this will bring a smile to his face. We look forward to welcoming you back again when you're next in the city! Kind Regards, Amanda S
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Vandaleigh wrote a review Jun 2021
Sydney, Australia2 contributions
Hotel's Favourite
I would have to say this was one of the best places I've stayed. I've stayed at five stare hotels but this was better. The reception was extremely helpful and welcoming . Especially after a long day flying. The location is perfect for transport cafes restaurants I highly recommend
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Review collected in partnership with this hotel
Date of stay: June 2021
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Response from Meriton Suites, Guest Services / Front Office at Meriton Suites Kent Street, Sydney
Responded 28 Jun 2021
Hi Vandaleigh, Wow, thanks so much for the review! The team and I pride ourselves on our service care and is always nice to hear that it has been well received. Our location, apartment size, view and facilities are certainly hard to beat and do make for an enjoyable and comfortable stay. On behalf of all the team, I thank you for choosing Meriton Suites Kent St and hope to welcome you back in the not too distant future. Warm Regards, Samuel Rowley Hotel Manager
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ZiggySawdust wrote a review 14 Jan
Sydney, Australia62 contributions46 helpful votes
I've just finished a four night stay in a 2 Bedroom Apartment in Meriton Suites Kent Street, and I couldn't be happier. The apartment was large and well appointed; and the young reception staff were always helpful - whether it was a matter of grabbing an umbrella during an unexpected thunder storm or sending up fresh towels. Yes, we're in a pandemic at the moment, staff is thin on the ground, and, as a result, "serviced apartments" aren't being serviced. However, the staff at Meriton Suites Kent Street are doing a great job at providing a comfortable stay regardless; and, having just paid almost double what I paid here for similar but smaller accommodation on the Gold Coast, I reckon that this place is terrific value for money. Highly recommended.
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Date of stay: January 2022
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Response from Amanda S, Owner at Meriton Suites Kent Street, Sydney
Responded 6 days ago
Hello ZiggySawdust Many thanks for the time taken to share your review with us and the Trip Advisor community. It's wonderful to hear you had a terrific 4 night stay in a large well appointed apartment at Meriton Suites Kent Street! Thank you for the special mention of the property staff, the team are continuing to give their very best service throughout these uncertain times and continue to stay ever helpful and friendly even when the industry is running on thin staffing capacity. We truly appreciate your kindness and understanding. I will be sure to pass your kind words on to the team and know they will be delighted to hear these! We look forward to welcoming you back again soon! Kind Regards, Amanda S
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karen C wrote a review 8 Jan
1 contribution
Have been stated in Meriton before, this is the worst experience ever have. It is understandable that pandemic situation forced service to be kept at minimum, but even the minimum this hotel on Kent St is not able to offer. Normally nobody pick up the service line, even picked up, message won’t get across. No “Express Service” is provided. Even I called and leave the room to allow the service, still nobody come for the whole days. Terrible experience.
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Date of stay: January 2022
Cleanliness
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Response from Meriton Suites, Guest Services / Front Office at Meriton Suites Kent Street, Sydney
Responded 1 week ago
Hi karencV2519OP, Thanks for taking the time to review your stay with us, albeit rating your stay overall so terribly. Regretfully, the pandemic, combined with a shortage of hospitality staff and a busy holiday period has put an incredible pressure on our resources. As a result, I acknowledge that we haven't been able to provide our usual high standard of care. Sadly the Omicron outbreak has provided the Hospitality Industry another curve ball, forcing our hand to make some difficult but necessary changes to ensure the continued safety of our patrons and staff. I apologise furthermore that our response and safeguard's has been perceived as an inconvenience and disappointment. As Hospitality businesses rebound, please be patient and compassionate on your travels. Warm Regards, Samuel Rowley Hotel Manager
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Phillip W wrote a review 8 Jan
Melbourne, Australia14 contributions
+1
We recently stayed at Meriton Suites Kent St Sydney and would not return. This Meriton location does have some positives (friendly staff, pool/spa access, a balcony with good views and a good location close to Chinatown, Darling Harbour, and Sydney’s central shopping district). The staff also allowed us to check in early and check out late which we appreciated. However, these aspects of our stay were more than offset by the poor standard of cleanliness and lack of maintenance in the room itself. We know that the hotel’s cleaning staff had attended our room as when we first arrived, we saw they had left a bottle of blue cleaning liquid in the room. This could have been disastrous as we have a 16-month-old child who could have easily picked this up. We contacted the front desk and they apologised and offered to remove the bottle. The room itself was not clean and parts of it were very old and poorly maintained. A bright orange/pink film of scum had developed inside the dishwasher. It needed a good clean and we didn’t feel comfortable using it to wash our dishes. The closet was dusty and we needed to wipe all the shelves down before we could use it. The sliding closet door was metal, very loud when moved and loose to the point where we were concerned it may dislodge from its tracks. The laundry appliances were quite old and the washing machine had mould in it. In the bathroom, the exhaust fan was very dusty, had dislodged from the ceiling and looked like it was about to fall. The shower was filthy with black mould on the tiles and in the grout. There was also mould around the vanity. To be clear, this was not a case of the cleaning staff overlooking to clean these areas on a single occasion. For this much mould to have accumulated, these areas could not have been cleaned properly in months. I have attached pictures of the bathroom. We provided feedback to the staff at the front desk and they offered to inspect/clean the room. However, as we had a small child, we asked not to have cleaning staff come into the room while we were staying there (and I accept that was our decision). But we have never stayed in a hotel with such a poor standard of cleanliness; and whether this was caused by the cleaning staff or the hotel’s processes/resourcing, this area really needs improvement otherwise people are not going to want to stay here. Also, at the time of our stay government mandates were in place requiring masks to be worn in indoor settings. On several occasions while waiting in queues at the front desk, I noticed some guests were not wearing masks yet staff served them without asking them to apply a mask. We felt uncomfortable and rather confounded by this given the mandates in place and the number of active Covid-19 cases in the state at the time. We have stayed at multiple other Meriton hotels in Sydney and have found the standard of cleanliness to be good and the appliances and rooms to be modern and well-maintained. Unfortunately, Meriton Kent St did not meet this standard and I wouldn’t recommend it to others seeking accommodation in the Sydney CBD.
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Date of stay: December 2021
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PRICE RANGE
US$76 - US$199 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
meriton serviced apartments kent street hotel sydney
LOCATION
AustraliaNew South WalesSydneyChinatown / Central Business District
NUMBER OF ROOMS
430
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Frequently Asked Questions about Meriton Suites Kent Street, Sydney
Which popular attractions are close to Meriton Suites Kent Street, Sydney?
Nearby attractions include Mission Escape George St (0.3 km), Mission Escape Pitt St (0.2 km), and Big Night Out Pub Crawl (0.3 km).
What are some of the property amenities at Meriton Suites Kent Street, Sydney?
Some of the more popular amenities offered include an indoor pool, free wifi, and a fitness centre.
Which room amenities are available at Meriton Suites Kent Street, Sydney?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Meriton Suites Kent Street, Sydney?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Meriton Suites Kent Street, Sydney?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Meriton Suites Kent Street, Sydney?
Conveniently located restaurants include Betty's Burgers, Tetsuya's, and Diethnes Greek Restaurant & Cocktail Bar.
Are there opportunities to exercise at Meriton Suites Kent Street, Sydney?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Meriton Suites Kent Street, Sydney located near the city centre?
Yes, it is 0.7 km away from the centre of Sydney.
Are any cleaning services offered at Meriton Suites Kent Street, Sydney?
Yes, dry cleaning and self serve laundry are offered to guests.
Are there any historical sites close to Meriton Suites Kent Street, Sydney?
Many travellers enjoy visiting Chinese Garden of Friendship (0.3 km), State Theatre (0.6 km), and St. Mary's Cathedral (1.2 km).
Does Meriton Suites Kent Street, Sydney have any great views?
Yes, guests often enjoy the city view available here.