528 Kent Street, Sydney, New South Wales 2000 Australia
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About
#64 of 207 hotels in Sydney
Location
Cleanliness
Service
Value
Travellers' Choice
Meriton Suites Kent Street, Sydney is one of the final designs by world famous Australian architect, Harry Seidler. But its iconic design isn’t the only thing that will make your stay so memorable. It’s so close to everything you’ll need to stay longer to enjoy it all. After a multi-million dollar refurbishment on all 430 suites, Meriton Suites Kent Street features chic, designer-inspired furniture with fresh tones and polished interior details, plus a spectacular sundeck on Level-15 for a perfect luxury getaway. Across the street you can enjoy some trend-setting retail shopping at the World Square Shopping Centre or take a walk to all of Sydney’s major attractions including Darling Harbour, Cockle Bay Wharf, the Queen Victoria Building and the International Convention Centre Sydney (ICC). The nightlife and entertainment options are all so close, while Chinatown also only a moment's walk away. Those arriving early are able to freshen up in the luxury Arrival Lounge, fitted with spacious living areas, flat screen televisions and a large walk-in kitchen with complimentary refreshments. With its perfect location close to cinemas and Sydney’s business district, Meriton Suites Kent Street is an ideal choice for your next stay.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Complimentary Instant Coffee
Children's television networks
Highchairs available
Taxi service
Car park
Wifi
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Complimentary tea
Vending machine
Baggage storage
Concierge
Non-smoking hotel
Shops
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Flatscreen TV
Walk-in shower
Dining area
Housekeeping
Private balcony
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
City View
Languages Spoken
English
Hotel links
Special Price:Book direct & save with this exclusive discounted offer!
Location
100Great for walkers
Grade: 100 out of 100
598Restaurantswithin 0.5 km
103Attractionswithin 0.5 km
Contact
528 Kent Street, Sydney, New South Wales 2000 Australia
Getting there
Town HallSydney Trains3 min
MuseumSydney Trains5 min
Car HireSee all Sydney car hire
8873Reviews129Q+A100Room tips
Reviews
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Popular mentions
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Most Recent
Thoroughly enjoyed my stay at the meriton Suites. the apartment was very clean and the bed and pillows the most comfortable I've ever slept on. Only negative was that I was not informed that you had a pool. I would definitely stay there again. Regards Betty and Jack Nicolaou
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Review collected in partnership with this hotel
Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
Staff were helpful and the room was clean and had everything I needed - also great position for exploring Sydney The staff looked after my bags both before and after check in/out. The pool was a great place to visit after a day or walking
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Review collected in partnership with this hotel
Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Manager Kent Street, General Manager at Meriton Suites Kent Street, Sydney
Responded 1 week ago
Dear 5451barbief, Thank you for choosing Meriton Suites to stay during your visit to Sydney CBD. We are happy to learn you enjoyed our facilities, particularly the pools, and services provided. Our friendly staff will be thrilled to learn of your praises and compliments. Thank you for the kind review and we look forward to your return. Pita Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
breross232710 wrote a review 4 Feb
It was horrible, the room smelt werid. Upon checking in we were on time for 3:00 pm. We were told that our room wasn’t ready yet and we will be called shortly. An hour later no call. We had to go back to the receptionist room sat there for half an hour, waiting… until the man at the door went out of his way to check if it was ready yet! Luckily for him we made it to our room. And hour and half late. I was only staying for the night, then for tomorrow to have to check out at 10:00am we should have been allowed to stay till 11:30am. As this is as ment to be a relaxing get away night but it was nothing but stress!
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Review collected in partnership with this hotel
Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Manager Kent Street, General Manager at Meriton Suites Kent Street, Sydney
Responded 2 days ago
Dear Breross232710, Thank you for choosing Meriton Suites to stay during your visit to Sydney CBD. We are happy to have been of service to you. I am sorry to learn that we did not meet your expectations in certain areas of our services, particularly your check-in experience. We value your feedback as it will be used for the training and development of our teams to ensure these issues are rectified by your next visit. Please reach out to me directly upon your next visit so I can personally facilitate a more comfortable and memorable experience. We look forward to your return. Pita Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Absolutely fabulous. There was six of us. We had a two bedroom suite and a studio. Everything was there that we needed. We couldn’t have asked for better service from reception and our unit and studio were very clean.
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Review collected in partnership with this hotel
Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Manager Kent Street, General Manager at Meriton Suites Kent Street, Sydney
Responded 2 days ago
Dear Freedom562830, Thank you for choosing Meriton Suites to stay during your visit to Sydney CBD. We are happy to learn you enjoyed our facilities and services provided. Our friendly reception and housekeeping staff will be thrilled to learn of your praises and compliments. Thank you for the kind review and we look forward to your return. Pita Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I thought the hotel was great bit aged but comfortable, staff were very accommodating. The fact you can leave your car there until 5pm after you bave checked out was great meant we could spend more time exploring old haunts,
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Review collected in partnership with this hotel
Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Manager Kent Street, General Manager at Meriton Suites Kent Street, Sydney
Responded 2 days ago
Dear Veronica, Thank you for choosing Meriton Suites to stay during your visit to Sydney CBD. We are happy to learn you enjoyed our facilities and services provided. Our friendly staff will be thrilled to learn of your praises and compliments. Thank you for the kind review and we look forward to your return. Pita Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nolagokhale wrote a review 3 Feb
This is our second time around starting at Meriton. We booked the high rise apartment this time . Room space was excellent, view was beautiful and overall stay was convenient and pleasant. But amenities in the room were run down - dryer did not work , washing machine was very old and so was the dishwasher. For a 6 day stay only 3 dishwashing tablets were provided and had to request a hair straightener. Cleanliness was not great as the room had a vomit smell throughout our stay - even when the reception was notified- someone did come in and sprayed a air freshener, which frankly is of no use as no further cleaning was done . Pillow cases and bedsheets were stained and room not vacuumed properly !!! Bathroom would also do with a proper clean up . If the amenities were well provided the stay would be worth the cost ! Because there are other apartments on the same street with better amenities. …
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Review collected in partnership with this hotel
Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Manager Kent Street, General Manager at Meriton Suites Kent Street, Sydney
Responded 2 days ago
Dear Nola, Thank you for choosing Meriton Suites to stay during your visit to Sydney CBD. We are happy to have been of service to you. I am sorry to learn that we did not meet your expectations in certain areas of our services. We value your feedback as it will be used for the training and development of our teams to ensure these issues are rectified by your next visit. I have reached out to you via your email. We look forward to your return. Pita Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My family and I stayed in a two bedroom apartment for three nights. We arrived around midday to drop our bags off at the hotel, the hotel reception told us that the room wasn’t ready, and they would call us when it was. By 3:30pm (after check in time) we hadn’t been called, we returned to the hotel, waited about 30 mins in line and then we’re finally checked in. The cleanliness of the apartment was appalling. The lamps in the bedrooms were not plugged into the power point. Which meant we had to move the beds to access the power points. Disgusting is an understatement. You think if staff were going to cut corners cleaning like that they’d make sure their didn’t need to go moving furniture to gain access to power points. Whilst the hotel appears to have 5 lifts in total, only one seemed to be operational. We waited over 10 minutes multiple times trying to make our way from the Lobby to our floor and visa-versa. In the past I’ve booked Meriton apartments because they were typically clean and a safe option. I’ve now had more bad experiences with this chain than good. Stay elsewhere…
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Meriton Suites, Guest Services / Front Office at Meriton Suites Kent Street, Sydney
Responded 4 days ago
Dear Guest, Thank you for choosing Meriton Suites to stay during your visit to Sydney CBD. I am sorry to learn that we did not meet your expectations in certain areas of our services. We value your feedback as it will be used for the training and development of our teams. Please reach out to me directly should you wish to voice your experience further. Michael Cacho Guest Service Manager gsm.nsw2@meritonsuites.com.au
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked an altitude one bedroom room - which we expected would have district views west and over Darling harbour . We believed that was what was depicted in the room description . So upon checkin and arriving in our room we were disappointed to have a room on level 45 with views towards the east and looking at other skyscrapers - No district or water views . We rang reception who explained that there was no guarantee of water or district views even if you pay more for the higher level rooms and if wanted such views we should have put it in the special requests box on booking form. After some discussion and a 30 minute wait we were moved to level 55 with district and water views - the view was mesmerising and really worth the wait . The room was spacious because we were moved to a 2 bedroom suite and they locked the second bedroom and bathroom. The suite was spacious ,clean but very tired - lots of chopped edges etc . The bed was very comfortable but the mirror in the ceiling over the bed was strange ( in both rooms we saw). The pool area was very good . The location was convenient closer to Central than TheQuay. Conceive & house keeping were excellent . Overall we enjoyed our stay - and don’t forget to request a suite with water views !…
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Amanda S, Marketing at Meriton Suites Kent Street, Sydney
Responded 5 days ago
Hello goulburn Thank you for the time taken to share your detailed review. It's great our team at Meriton Suites Kent Street in Sydney was able to assist with allocating you a room with the view requested. Whilst we aim to meet all special requests, these cannot always be guaranteed. We encourage you to add notes to your booking should you wish to request, specific views, suite numbers, or floor allocations. The team does its best to fulfill requests, however, there are occasions and circumstances where unfortunately this isn’t possible. We love hearing you enjoyed spending time in our onsite pool and found the service from our housekeeping and concierge teams excellent. At Meriton Suites, we strive to provide exceptional customer service and comfortable accommodation. We hope to have the opportunity to warmly welcome you back in the future. Kind Regards, Amanda S Online Reputation
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel location was excellent, and is value for moneys, the hotel was very clean and great staff very friendly, the room had lots of space with every thing you needed. Near by you had train and buses to get around the city.
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Review collected in partnership with this hotel
Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Amanda S, Marketing at Meriton Suites Kent Street, Sydney
Responded 6 days ago
Hello monkfish3366 Thank you for the time taken to share your review with us and the Tripadvisor community. We love nothing more than hearing you found our apartment style accommodation at Meriton Suites Kent Street to be clean, spacious, well located and value for money. At Meriton Suites, we strive to provide exceptional customer service and comfortable accommodation. We look forward to warmly welcoming you back when you're next in Sydney! Kind Regards, Amanda S Online Reputation
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The fast and friendly staff was a great introduction to the Meriton, it continued with the well-appointed room. Close to fantastic food and tram line at your back door. This is somewhere we will stay again.
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Date of stay: January 2023
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Amanda S, Marketing at Meriton Suites Kent Street, Sydney
Responded 6 days ago
Hello MikeS009 Thank you for the time taken to share your review with us and the Tripadvisor community. We thoroughly enjoyed reading your review and we're delighted you had such a great first stay at Meriton Suites Kent Street. We pride ourselves on offering guests more space than a traditional hotel room, each oversized suite has a fully equipped kitchen and internal laundry along with comfortable furnishings to offer the feel of home. Thank you for the praise about the fast and friendly service received by our team. The team strives to provide exceptional service and will be so happy when I share this with them! At Meriton Suites we're dedicated to ensuring our guests have comfortable and memorable stays. We look forward to warmly welcoming you for many more stays! Kind Regards, Amanda S Online Reputation
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$122 - US$243 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
meriton serviced apartments kent street hotel sydney
LOCATION
AustraliaNew South WalesSydneyChinatown / Central Business District
NUMBER OF ROOMS
430
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Claim Your ListingMERITON SUITES KENT STREET, SYDNEY: UPDATED 2023 Hotel Reviews, Price Comparison and 2,071 Photos (Australia) - Tripadvisor
Frequently Asked Questions about Meriton Suites Kent Street, Sydney
Which popular attractions are close to Meriton Suites Kent Street, Sydney?
Nearby attractions include Mission Escape George St (0.3 km), Mission Escape Pitt St (0.2 km), and Big Night Out Pub Crawl (0.3 km).
What are some of the property amenities at Meriton Suites Kent Street, Sydney?
Some of the more popular amenities offered include an indoor pool, free wifi, and a fitness centre.
Which room amenities are available at Meriton Suites Kent Street, Sydney?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Meriton Suites Kent Street, Sydney?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Meriton Suites Kent Street, Sydney?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Meriton Suites Kent Street, Sydney?
Conveniently located restaurants include Betty's Burgers, Tetsuya's, and Diethnes Greek Restaurant & Cocktail Bar.
Are there opportunities to exercise at Meriton Suites Kent Street, Sydney?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Meriton Suites Kent Street, Sydney located near the city centre?
Yes, it is 0.7 km away from the centre of Sydney.
Are any cleaning services offered at Meriton Suites Kent Street, Sydney?
Yes, dry cleaning and self serve laundry are offered to guests.
Are there any historical sites close to Meriton Suites Kent Street, Sydney?
Many travellers enjoy visiting Chinese Garden of Friendship (0.3 km), State Theatre (0.6 km), and St. Mary's Cathedral (0.9 km).
Does Meriton Suites Kent Street, Sydney have any great views?
Yes, guests often enjoy the city view available here.