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Primus Hotel Sydney

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339 Pitt St, Sydney, New South Wales 2000 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (928)
Room & Suite (283)
Dining (82)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 24/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Primus Hotel Sydney
Updated 24/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#18 of 203 hotels in Sydney
Location
Cleanliness
Service
Value
Travellers' Choice
In December 2015, one of Sydney's finest examples of art deco glamour opened its doors as the 5 Star Primus Hotel Sydney. The hotel is in the heart of the city near Town Hall and some of the city's most iconic attractions and several public transport options. This heritage sensitive refit of the former Sydney Water Board headquarters has breathed new life into an iconic 1930's building. With an exacting approach to retaining and reinstating the internal detailing, the refurbishment by leading global design studio Woods Bagot has brought a sense of modern timelessness and convenience to space. The generously sized 172 rooms and suites feature lavish interiors, free WiFi and contemporary bathrooms creating an authentic and engaging experience for guests. Our suites are ideal for guests who seek large spaces during their stay in Sydney; each suite comes with a living and dining area and bedroom. The Grand Lobby Bar is a haven for people wanting to relax with a touch of old-world charm while the ad-joining all-day dining restaurant, The Wilmot, brings high-end dining back to the city with a modern, comfortable twist. The New York-style rooftop heated pool with sundeck is the perfect respite from the bustle of the streets below. From beautiful meeting rooms to three dedicated boardrooms, the hotel provides unique events and conference spaces. Hospitality is at the heart of Primus Hotel Sydney.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Paid private parking nearby
Wifi
Rooftop pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Special diet menus
Wine / champagne
Rooftop bar
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Art Deco Style
Historic Hotel
Languages Spoken
English, Chinese, Dutch, Filipino and 7 more
1525Reviews27Q+A100Room tips
Traveller rating
  • 1,142
  • 275
  • 70
  • 28
  • 10
Time of year
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Popular mentions
Ania24 wrote a review Jul 2021
Melbourne, Australia164 contributions110 helpful votes
The hotel is located on Pitt Street , walking distance to all the shops, theatres and galleries. The room was very comfortable, the reception staff helpful. Liked the decor of the lobby in Art Deco style. There is a parking at the hotel but quite expensive.
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Date of stay: June 2021
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PMJ009 wrote a review May 2021
Sunshine Coast, Australia241 contributions47 helpful votes
We stayed in a King Room. I understand the restrictions in regard to COVID-19 and hospitality BUT, there was, no bottle opener, only x2 sugars, one glass in the bathroom, no slippers, single layer toilet paper, the pillows were very uncomfortable, no information about the room, hotel amenities, or availability of in-house dinning options or Sydney attractions etc .We asked for an extra blanket and was given a single blanket for a king size bed. The towels were hard and crispy. I could say more but I think you will get the picture. :( On a positive note, the staff were fantastic.
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Date of stay: May 2021
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Response from Mitchell Morrow, Guest Services / Front Office at Primus Hotel Sydney
Responded 26 May 2021
Dear PMJ009, I am sorry to hear you did not enjoy your stay with us. Your feedback is very out of character with all our other feedback. We have digital compendiums in our rooms located on all our TV's, you will find a Pillow menu, information about all hotel amenities and local attractions. Additionally our team are always available to assist with any request or additional information required. Your valued feedback is very important to us and of course we will share with our teams as we continue to improve on everything we do. We look forward to welcoming you back again soon. Warm regards, Mitchell Morrow Rooms Division Manager
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Samantha R wrote a review May 2021
1 contribution
Thank you to the amazing staff at the Primus. From the moment we arrived to the moment we left, we’re had a great experience and that was down to the staff who were first class. The service was amazing and they were friendly and took pride in their jobs. Our room was fantastic and the Art Deco ambience was awesome. Definitely would go there again.
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Date of stay: May 2021Trip type: Travelled as a couple
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Response from Mitchell Morrow, Guest Services / Front Office at Primus Hotel Sydney
Responded 26 May 2021
Dear V5009QXsamanthar, We would like to thank you for taking the time to share your great feedback following your stay with us. I will be personally sharing this feedback with our team, who make our hotel so special/ We look forward to your next visit! Warm Regards, Mitchell Morrow Rooms Division Manager
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pascaleb0ulanger wrote a review Apr 2021
Canberra, Australia1 contribution1 helpful vote
Nothing to fault at this hotel; the personnel is so friendly and helpful; the rooms are large, clean and QUIET, the atmosphere is great. I haven't tried the food, other than what was provided as part of our conference, and that was AMAZING.
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Review collected in partnership with this hotel
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
1 Helpful vote
Helpful
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Response from Mitchell Morrow, Guest Services / Front Office at Primus Hotel Sydney
Responded 26 May 2021
Dear PascalebOulanger, We would like to thank you for taking the time to share your great feedback following your stay with us. We look forward to your next visit! Warm Regards, Mitchell Morrow Rooms Division Manager
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dellelee wrote a review Apr 2021
Bathurst, Australia7 contributions4 helpful votes
This is a beautiful hotel with a nice outdoor pool and a couple of lovely bar areas. Stayed in a suite, great room with lots of space. Very clean. Excellent staff - professional, efficient and friendly (Buster is the best!). Great location - one block to the cinema and light rail and a short stroll to many restaurants. Not a hotel for views, but fits the bill for everything else.
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Review collected in partnership with this hotel
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Mitchell Morrow, Guest Services / Front Office at Primus Hotel Sydney
Responded 26 May 2021
Dear Dellelee, We would like to thank you for taking the time to share your great feedback following your stay with us. I will personally share your valued feed back with Buster. We look forward to your next visit! Warm Regards, Mitchell Morrow Rooms Division Manager
Read more
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PRICE RANGE
US$145 - US$334 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaNew South WalesSydneyChinatown / Central Business District
NUMBER OF ROOMS
172
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Frequently Asked Questions about Primus Hotel Sydney
Which popular attractions are close to Primus Hotel Sydney?
Nearby attractions include Mission Escape George St (0.5 km), Big Night Out Pub Crawl (0.4 km), and Volle Jewellery (0.3 km).
What are some of the property amenities at Primus Hotel Sydney?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Primus Hotel Sydney?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Primus Hotel Sydney?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Primus Hotel Sydney?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Primus Hotel Sydney?
Conveniently located restaurants include Tetsuya's, Joe Black, and Bambini Trust Restaurant & Wine Room.
Are there opportunities to exercise at Primus Hotel Sydney?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Primus Hotel Sydney located near the city centre?
Yes, it is 0.6 km away from the centre of Sydney.
Are any cleaning services offered at Primus Hotel Sydney?
Yes, dry cleaning and laundry service are offered to guests.
Does Primus Hotel Sydney offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Primus Hotel Sydney?
The staff speaks multiple languages, including English, Chinese, Hindi, Japanese, Thai, Dutch, and Vietnamese.