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Primus Hotel Sydney

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339 Pitt St, Sydney, New South Wales 2000 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (928)
Room & Suite (275)
Dining (84)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 05/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Primus Hotel Sydney
Updated 05/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 204 hotels in Sydney
Location
Cleanliness
Service
Value
Travellers' Choice
In December 2015, one of Sydney's finest examples of art deco glamour opened its doors as the 5 Star Primus Hotel Sydney. The hotel is in the heart of the city near Town Hall and some of the city's most iconic attractions and several public transport options. This heritage sensitive refit of the former Sydney Water Board headquarters has breathed new life into an iconic 1930's building. With an exacting approach to retaining and reinstating the internal detailing, the refurbishment by leading global design studio Woods Bagot has brought a sense of modern timelessness and convenience to space. The generously sized 172 rooms and suites feature lavish interiors, free WiFi and contemporary bathrooms creating an authentic and engaging experience for guests. Our suites are ideal for guests who seek large spaces during their stay in Sydney; each suite comes with a living and dining area and bedroom. The Grand Lobby Bar is a haven for people wanting to relax with a touch of old-world charm while the ad-joining all-day dining restaurant, The Wilmot, brings high-end dining back to the city with a modern, comfortable twist. The New York-style rooftop heated pool with sundeck is the perfect respite from the bustle of the streets below. From beautiful meeting rooms to three dedicated boardrooms, the hotel provides unique events and conference spaces. Hospitality is at the heart of Primus Hotel Sydney.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Paid private parking nearby
Wifi
Rooftop pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Special diet menus
Wine / champagne
Rooftop bar
Taxi service
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Art Deco Style
Historic Hotel
Languages Spoken
English, Chinese, Dutch, Filipino and 7 more
1525Reviews27Q+A100Room tips
Traveller rating
  • 1,142
  • 275
  • 70
  • 28
  • 10
Time of year
Traveller type
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Popular mentions
Cruiser05620293425 wrote a review Mar 2021
1 contribution
Everything was perfect! Exceptional customer service. Super clean. Food and coffee were great. Look forward to trying the pool area next time (weather permitting!) Great location - close to everything!
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Review collected in partnership with this hotel
Date of stay: March 2021
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Response from Mitchell Morrow, Guest Services / Front Office at Primus Hotel Sydney
Responded 14 Apr 2021
Dear Cruiser05620293425, Thank you for taking the time to review your stay with us. I am delighted that you enjoyed all the facilities that the hotel has to offer, and I hope for good weather for your next stay so you can use the pool! I will pass on to the staff your comments about their service as it is always encouraging to hear such kind feedback. I look forward to welcoming you back in the future for you next stay in Sydney. Warm regards, Mitchell Morrow Rooms Division Manager
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Tash C wrote a review Mar 2021
1 contribution
The staff at the primus hotel are literally the most friendly people in Sydney. From the minute we arrived we were warmly welcomed. The bar staff (Justin?) is so friendly and amazing at making random drinks requests. The room was absolutely stunning and twice the size of rooms in other hotels that you would pay double for. The superior sweet was absolutely huge, charming and definitely my new favourite place to be in Sydney. The bathroom is an absolute dream. We will 100% be back ASAP. Thank you everyone at primus for making my partners birthday and our anniversary so much fun!!!
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Review collected in partnership with this hotel
Date of stay: March 2021
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Response from Mitchell Morrow, Guest Services / Front Office at Primus Hotel Sydney
Responded 14 Apr 2021
Dear Tash C, We are always striving to make every guest’s stay great, and I am thrilled to know that we achieved this during your stay with us. I will ensure to pass on your lovely comments to the staff, as it is great encouragement to know that we are making all of our guests stay’s the best they can be. Justine is a wiz behind the bar and I am happy he could surprise and delight you with his finely honed mixology skills. Thank you for your feedback about the room, we are very proud of our distinctly art deco style and am glad that you enjoyed it. Once again thank you kindly for your effusive feedback, we are looking forward to welcoming you back to The Primus Hotel Sydney for your next special occasion. Warm regards, Mitchell Morrow Rooms Division Manager
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louisecaton wrote a review Mar 2021
1 contribution
Service and staff were amazing. The rooms were big and clean. Amazing hotel will certainly return. The staff could not do enough for us and made up feel very welcome. Great atmosphere. Roof top bar was great for an afternoon drink and the hotel foyer and cocktail lounge was very relaxing.
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Review collected in partnership with this hotel
Date of stay: March 2021
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Response from Mitchell Morrow, Guest Services / Front Office at Primus Hotel Sydney
Responded 14 Apr 2021
Dear Louise Caton, I would like to thank you for your wonderful feedback, we here at The Primus Hotel Sydney pride ourselves on our ability to provide our guests with an exemplary experience from beginning to end. I am thrilled to hear that you were able to make use of all of our food and beverage facilities and will ensure to pass on your kind comments to the bar staff. I am also glad that all of our staff contributed to your overall experience here with us. I look forward to welcoming you back to stay with us during your next visit to Sydney. Warm regards, Mitchell Morrow Rooms Division Manager
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Kelly B wrote a review Mar 2021
Sydney, Australia5 contributions5 helpful votes
Thank you to all the staff for making our stay at the Primus so beautiful. From the second we arrived to the second we left we had a fantastic experience. We had the best weekend. We enjoyed the rooms, breakfast and the pool. Can’t wait to come back!
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Review collected in partnership with this hotel
Date of stay: March 2021
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Response from Mitchell Morrow, Guest Services / Front Office at Primus Hotel Sydney
Responded 4 Apr 2021
Dear Kelly B, I would like to express my sincere thank you for the kind remarks you have made regarding your experience here with us at The Primus Hotel Sydney. It makes be proud to know that our staff and the service they provided was integral to your fantastic stay. We will be delighted to welcome you back again in the future. Warm regards, Mitchell Morrow Rooms Division Manager
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MMH01 wrote a review Mar 2021
Sydney, Australia1 contribution
Beautiful hotel, wonderful service, fabulous Level 7 bar & pool. All requests were met, including having our three rooms positioned closely together. Great margaritas served at both the lobby and pool bars!
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Review collected in partnership with this hotel
Date of stay: March 2021
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Response from Mitchell Morrow, Guest Services / Front Office at Primus Hotel Sydney
Responded 4 Apr 2021
Dear MMH01, I would like to express my delight in knowing that you had such a superb experience here with us at The Primus Hotel Sydney. I am pleased that you were able to enjoy all of the wonderful facilities that we offer, especially that fabulous Margaritas at our Lobby bar and Level 7 Bar. Thank you for your comments regarding our wonderful service, our team always does their best to go above and beyond whenever possible, particularly when it comes to honouring guests requests such as your room configurations. We hope to welcome you back for your next stay here at the Primus very soon. Warm regards, Mitchell Morrow Rooms Division Manager
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PRICE RANGE
US$145 - US$334 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaNew South WalesSydneyChinatown / Central Business District
NUMBER OF ROOMS
172
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