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Primus Hotel Sydney

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339 Pitt St, Sydney, New South Wales 2000 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (928)
Room & Suite (275)
Dining (84)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 05/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Primus Hotel Sydney
Updated 05/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 204 hotels in Sydney
Location
Cleanliness
Service
Value
Travellers' Choice
In December 2015, one of Sydney's finest examples of art deco glamour opened its doors as the 5 Star Primus Hotel Sydney. The hotel is in the heart of the city near Town Hall and some of the city's most iconic attractions and several public transport options. This heritage sensitive refit of the former Sydney Water Board headquarters has breathed new life into an iconic 1930's building. With an exacting approach to retaining and reinstating the internal detailing, the refurbishment by leading global design studio Woods Bagot has brought a sense of modern timelessness and convenience to space. The generously sized 172 rooms and suites feature lavish interiors, free WiFi and contemporary bathrooms creating an authentic and engaging experience for guests. Our suites are ideal for guests who seek large spaces during their stay in Sydney; each suite comes with a living and dining area and bedroom. The Grand Lobby Bar is a haven for people wanting to relax with a touch of old-world charm while the ad-joining all-day dining restaurant, The Wilmot, brings high-end dining back to the city with a modern, comfortable twist. The New York-style rooftop heated pool with sundeck is the perfect respite from the bustle of the streets below. From beautiful meeting rooms to three dedicated boardrooms, the hotel provides unique events and conference spaces. Hospitality is at the heart of Primus Hotel Sydney.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Paid private parking nearby
Wifi
Rooftop pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Special diet menus
Wine / champagne
Rooftop bar
Taxi service
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Art Deco Style
Historic Hotel
Languages Spoken
English, Chinese, Dutch, Filipino and 7 more
1525Reviews27Q+A100Room tips
Traveller rating
  • 1,142
  • 275
  • 70
  • 28
  • 10
Time of year
Traveller type
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Popular mentions
Chris S wrote a review Jan 2021
Sydney, Australia10 contributions1 helpful vote
We recently did a staycation here for a couple of nights. The hotel was a pleasure to stay at and enjoy everything the CBd has to offer being an easy walk to basically everywhere in the city. The rooms are great, as were the staff.
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Review collected in partnership with this hotel
Date of stay: January 2021
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Response from Mitchell Morrow, Guest Services / Front Office at Primus Hotel Sydney
Responded 26 Jan 2021
Dear ChrisSk26, Thank you for choosing to stay at Primus hotel Sydney. I'm pleased to hear you enjoyed our rooms, and that our colleagues were able to make you feel welcome. We look forward to welcoming you again in the future. Kind regards, Mitchell Morrow Rooms Division Manager
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294sharon wrote a review Jan 2021
3 contributions
We stayed at this hotel for a double celebration, our daughters wedding (30th Dec) and my husbands 60th birthday (31st December) The reservations manager, Will, was so helpful in booking multiple rooms and assisting with the Covid restrictions having to cancel interstate guest room. This hotel is in central CBD and close to Mid-City Centre, Darling Harbour, and The Rocks.
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Review collected in partnership with this hotel
Date of stay: December 2020
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Response from Mitchell Morrow, Guest Services / Front Office at Primus Hotel Sydney
Responded 26 Jan 2021
Dear 294sharon, I am delighted to hear you picked us to spend these special occasions with. I will share your comments with Will as I know he will appreciate them. Thank you for staying with us and we look forward to welcoming you back again soon. Warm regards, Mitchell Morrow Rooms Division Manager
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Joanne O wrote a review Jan 2021
8 contributions3 helpful votes
I couldn't fault anything about the Primus. It has everything you could want from a hotel; spacious rooms that were modern and comfortable, free movies and wifi; a great breakfast (we had breakfast included) that had 4 good options, nice coffee, fruit, pastries and juice (all served, not buffet). The gym was also a lot bigger and better equipped than most other hotel gyms. The roof top pool is probably one of the highlights. Because of the positioning you get sun most of the day (with 30-60 mins here and there of shade due to other buildings). Level 7 (rooftop restaurant and bar) was closed when we stayed but that looked like it would be fun when it's open. The hotel location is perfect and really central. The staff were all lovely and couldn't do enough to help. We were
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Date of stay: December 2020
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Response from Mitchell Morrow, Guest Services / Front Office at Primus Hotel Sydney
Responded 26 Jan 2021
Dear 649joanneo, We are delighted to read about your positive experience and thank you for sharing your valuable feedback! My team and I thank you for choosing Primus hotel Sydney, and look forward to welcoming you back. Kind regards, Mitchell Morrow Rooms Division Manager
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Kurt v wrote a review Jan 2021
18 contributions31 helpful votes
As soon we walled in to the lobby we where surprised with the old 1930 style. It is like an undiscovered jewel in the middle of the city. The old water board of Sydney was transferred to a really nice hotel with a 1930 style. The room was spacious modern and clean, also very quiet in the middle of the city. Breakfast was delicious. All the staff where really friendly and made sure we are all covid safe. we will be back.
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Date of stay: January 2021
1 Helpful vote
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Response from Mitchell Morrow, Guest Services / Front Office at Primus Hotel Sydney
Responded 4 Jan 2021
Dear Kurt v, I am so pleased to read that you enjoyed your stay, I will ensure your kind words are shared with all our team! we are all looking forward to welcoming you back to Primus next time you are visiting Sydney. Warm regards, Mitchell Morrow Rooms Division Manager
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jana20212020 wrote a review Dec 2020
2 contributions
staff were very courteous, welcoming and attentive - unfortunately for what I paid I was expecting a better experience in terms of being able to access amenities (Level 7 bar and pool closed off), limited breakfast menu (especially for vegetarians) and the bed was shockingly uncomfortable. In the context of the Covid circumstances however, the staff did their best in trying to ensure my staff was enjoyable. Location is convenient as it is central to CBD.
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Review collected in partnership with this hotel
Date of stay: December 2020
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Response from Mitchell Morrow, Guest Services / Front Office at Primus Hotel Sydney
Responded 29 Dec 2020
Dear Jana20212020, Thank you for taking the time to share your feedback following your stay with us. It is disappointing to read that we failed to meet your expectations on this occasion, I was delighted to hear our team was able to customise a breakfast offering that suited your dietaries. Our pool located on level 7 is open daily between 06:30am and 10:00pm for all in-house guests. The team and I only hope we have an opportunity to welcome you back to the hotel again soon. Warm regards, Mitchell Morrow Rooms Division Manager
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PRICE RANGE
US$145 - US$334 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaNew South WalesSydneyChinatown / Central Business District
NUMBER OF ROOMS
172
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