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BIG4 MacDonnell Range Holiday Park

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BIG4 MacDonnell Range Holiday Park
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308 Reviews from our TripAdvisor Community

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Showing 300: English reviews
Melbourne, Australia
Reviewed 3 weeks ago via mobile

As someone how travels a lot around Australia I'm always amazed when a come across poor customer service levels. Today when we walked in to this place and the queue of customers was almost out the door. When the 2nd lady behind the counter, replays to one of the customers " I'm not even on duty" and then walk out...

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Thank Hayley B
Sydney, Australia
Reviewed 3 weeks ago via mobile

We spent the night only here. Plenty for kids to do and they had the cleanest bathrooms /showers I have come across so far whilst traveling in the Outback. I would recommended families stopping here to rest.

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Thank mazzma77
Tasmania
Reviewed 4 weeks ago via mobile

If you can get past the abrupt rude short couldn't care less don't bother me what do you want sour faced staff member that checked us into the park it isn't too bad .... after a long day on the road a friendly face would have been nice but instead we were met with a staff member that just was...

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1Thank TiaTom
macrange, Front Office Manager at BIG4 MacDonnell Range Holiday Park, responded to this review

Hi Tia, Thank you for bringing this situation to our attention. First and foremost I apologise that your interactions with one of our staff were unpleasant. We take all feedback very seriously and I have spoken with the staff member in question and this will never happen again. Further to this I have addressed all staff and made it clear...

Reviewed 15 November 2016 via mobile

Great spot stayed here in july 2015. Kids had a ball. Staff very friendly clean toilets. Would recommend to others. Even being in winter kids where able to use the pool which was clean and tidy. Laundry facilities may need upgrade to having more machines as seems lots of people attend after being out bush.

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Thank Packie01
macrange, Front Office Manager at BIG4 MacDonnell Range Holiday Park, responded to this review

Hi Packie01 Thanks for your review, its always great to hear when guests have enjoyed their stays. We hope to see you again one day soon in Alice Springs.

Reviewed 1 November 2016

We came to Alice after visiting Oodnadatta and Uluru. We really needed some time to relax and enjoy our van. The sites were large and flat and very easy to set up in. On arrival the reception was lovely and then when we got to our site a manager was waiting to make sure we found the correct site and...

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Thank Sara B
macrange, Front Office Manager at BIG4 MacDonnell Range Holiday Park, responded to this review

Hi Sara, Thanks for your review, we are happy that you enjoyed your stay and we hope to see you back in Alice in the future.

Reviewed 30 October 2016 via mobile

Had a good 4 night stay here. Waterslides and pool are fantastic slide only ooen in the afternoon. Dont forget to lock the your car of a night as we had a visitir that stole a case of beer. Be careful

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2Thank Bianca D
Reviewed 23 October 2016 via mobile

This is the rudest caravan park we have come across in, all of our whole trip around Australia. Kids were really looking forward to staying here, but after the extremely rude way we were treated on "check in", we ended up leaving and staying elsewhere. This park also charges premium price to only have their watersides run for 2 hours...

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2Thank bmmhlt
macrange, Front Office Manager at BIG4 MacDonnell Range Holiday Park, responded to this review

Hi bmmhlt, we're very sorry you had a bad experience, as we pride ourselves on our customer service. If you'd like to provide some more information so we can follow up, please email me direct at fomanager@macrange.com.au

Reviewed 21 October 2016

Well maintained Caravan/Motorhome parking areas and roadways Clean and functional Amenities including Laundry. Qiuet and secure Park with friendly and helpful staff Did not try the Pancakes and Strawberries but will next time.

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Thank Armin H
macrange, Front Office Manager at BIG4 MacDonnell Range Holiday Park, responded to this review

Hi Armin, Thank you for your review, We're happy that you enjoyed your stay, and if you come back in the peak season when the Strawberry Van is here we recommend his pancakes, they are delicious.

Woodend, Australia
Reviewed 17 October 2016 via mobile

We stayed at this IMMACULATE caravan park for three nights and we couldn't have asked for any more. The site was grassy and had more than enough room. We were located beside the playground so our girls could ride bikes and play at park and we could see them at all times. Would recommend asking for a similar site next...

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Thank outdoorsmama
Reviewed 15 October 2016 via mobile

This is our second time staying here this month. This is a fantastic park for kids, playgrounds, bouncing pillow which accomadates small and older kids, and great pools and water slide. The amenities are excellent well maintained and very clean. The overall presentation of the park is fantastic. The only negative feedback I can give is that upon arrival on...

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1Thank rdyer1
macrange, Front Office Manager at BIG4 MacDonnell Range Holiday Park, responded to this review

Hi Ryder1, thanks for your review, we're pleased you enjoyed your stay with us at Big4 MacDonnell Range Holiday Park. I'm sorry the customer service was less than perfect. We pride ourselves on great customer service and it is only through feedback, such as yours, that we are able to improve our customer service that we provide. Can you please...

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Amenities

Highlights
  • Pool
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
Official Description (provided by the hotel)
MacDonnell Range Holiday Park is the most awarded park in the Northern Territory, famous for our Sunday morning pancake breakfasts! Situated at the foothills of the magnificent MacDonnell Ranges and only 4.5kms from the CBD, our park offers a quiet, relaxing holiday and an experience that only the unique centre of Australia has to offer. We offer year-round accommodation in a friendly atmosphere we guarantee you'll enjoy! Free Pancake breakfast every Sunday morning. April to September we offer free entertainment. Monday nights listen to our 4WD talk, Tuesday night view the night sky's with local astronomer, Thursday afternoon join us for biscuits and cheese. Bring a bottle of wine & watch the sun go down. Friday nights listen to Bush Ballads with a local singer/songwriter. ... more   less 

Additional Information about BIG4 MacDonnell Range Holiday Park

Address: Palm Place, Alice Springs, Northern Territory 0871, Australia
Region: Australia > Northern Territory > Red Centre > Alice Springs
Price Range: $121 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — BIG4 MacDonnell Range Holiday Park 4.5*
Number of rooms: 38
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Questions & Answers

Questions? Get answers from BIG4 MacDonnell Range Holiday Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A ensuite Powered site way to go”
 of 5 bubbles micmax21, 3 Sep 2016 | Read review
“Check out before booking.”
 of 5 bubbles ChrissyK81, 10 Aug 2016 | Read review
“Dont take a site on fence line. Go to middle of park.”
 of 5 bubbles 761shellt, 25 Jul 2016 | Read review
“* Make sure you ask about cleaning fees if you are getting a cabin”
 of 5 bubbles RobynW572, 23 Jul 2016 | Read review
“Sites are large, cabins are comfortable. Children would not need to leave the park to be entertained all day.”
 of 5 bubbles J6145AIchristopherr, 21 May 2016 | Read review
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