Mercure Alice Springs Resort
34 Stott Terrace, Alice Springs, Northern Territory 0870 Australia
Lowest prices for your stay
US$171
US$171
US$151
Expedia.comUS$155
Priceline
TravelocityUS$155
View all 17 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (476)476
Room & Suite (149)
Dining (43)
About
#2 of 13 hotels in Alice Springs
Location
Cleanliness
Service
Value
Experience the heart of Australia from Mercure Alice Springs Resort, only a few minutes’ walk from the historic town centre’s cultural precinct, events and native gardens. Our 139 comfortable, spacious rooms include six accessible rooms. Choose from our newly refurbished Standard and Superior rooms, or a Deluxe room with balcony overlooking the Todd River. Share your experiences and keep connected using our free wi-fi, or take a break from the world by our newly renovated terrace, pool and bar area or in our lush green lawns. The Barra on Todd Restaurant and Bar offers distinctive cuisine, from local barramundi to creative and delectable dishes seasoned with local saltbush, wattleseed and bush tomato. Explore the nearby Todd River’s dry bed or let our team help you plan excursions to Uluru, Kings Canyon, the Larapinta Trail, or the MacDonnell Ranges. Let Mercure Alice Springs help you discover the unique cultural and natural world of the Alice – the red heart of Australia.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Pool / beach towels
Outdoor pool
Fence around pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Swimup bar
Poolside bar
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Wake-up service / alarm clock
Show more
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English
Location
80Somewhat walkable
Grade: 80 out of 100
60Restaurantswithin 1 km
28Attractionswithin 1 km
34 Stott Terrace, Alice Springs, Northern Territory 0870 Australia
Getting there
Car HireSee all Alice Springs car hire
Nearby restaurants
Page 27 Cafe
692 reviews7 minCafe
Loco Burrito
273 reviews7 minMexican
Epilogue Lounge
382 reviews7 minBar
Sporties
448 reviews8 minBar
See all nearby restaurantsNearby attractions
Yubu Napa Art Gallery
177 reviews8 minArt Galleries
Royal Flying Doctor Service Museum
1,344 reviews12 minSpeciality Museums
Women's Museum of Australia & Old Gaol Alice Springs
281 reviews13 minHistory Museums
Alice Springs Reptile Centre
998 reviews12 minNature & Wildlife Areas
See all nearby attractions1562Reviews20Q+A100Room tips
Reviews
Traveller rating
- 459
- 675
- 302
- 82
- 44
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
My colleague and I were staying here for business and had good expectations given it was a Mercure hotel. We checked in and were greeted by 2 lovely staff members, we were given our room keys and headed to our room. We both went into our rooms and I was mortified at the amount of mold that was in my shower, to the point where I took photos to go and show the reception staff. I went and saw my colleague to let her know of my discovery when she told me to come into her bathroom and found that it was covered in mold and rust. We took photos and went to reception where the staff could not apologies enough and gave us different rooms no questions asked. We then headed off to our new rooms only to be greeted by unclean surfaces, stains and marks all over the floor (just a single wipe would have got rid of most of them) stains on the bedding and everything we touched felt dirty. Given this was now 4 out of the resorts rooms that were beyond filthy we headed off to Woolworths and bough a pack of Dettol wipes to clean our own rooms. The next morning after an uncomfortable sleep due to the uncleanliness we were to the Buffet Breakfast which was horrible. The condiments were in large jars which you communally used, the food was luke warm and tastes old. I set up housekeeping to see if they actually took note of how dirty the room was by placing a bar of soap over the drain that was covered in mold. To my shock I came back to my room with the bar of soap having marks on it where they have scooped it out and placed it back on the sink for my use and did not clean the drain. They also only replace 1 towel if you use 2 (happened to both of us) and do not provide you with face washers of toilet paper (still waiting for my toilets paper) I would not recommend this hotel and I hope they speak to their cleaners who are defiantly not doing their job, every room in this resorts needs a full clean.…
Read more
Date of stay: May 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Very tired accomodation. Room service not available despite being advertised. Went to the cardio room- when the dinosaurs roamed the Earth this equipment was installed. Both treadmills out of service, absolutely pathetic. The prehistoric rowing machine spewed water from a broken drum. The broken clock on the wall icing on the cake. The rooms are dated and tired. This place is so disappointing.
Read more
Date of stay: April 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Really helpful staff and beautiful clean pool. Had a minor problem with our room and they upgraded straight away, no hassles. Beds and showers all clean and comfortable and rooms are quiet Great hotel and a great part of Australia to visit.
Read more
Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
A very good experience, a good location with quality modern rooms hi lighted by good check in staff and room attendants. I love the bath in the king room and spacious balcony. Breakfast and dinner options are good, also offering very good service.
Read more
Date of stay: March 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The Mercure is a good standard of accommodation in Alice Springs - beside the Todd River with the town centre, botanic gardens and some restaurant alternatives are within walking distance. Most tours or transfers to Yulara pick up here. The rooms are comfortable and although could use a refresh are in reasonable condition. The beds comfortable. The restaurant overlooking the pool is large and variety in the menu. The staff are quiet young but work to respond to needs and requests. If you happened to be placed in a room facing Stott Terrace ie a fairly noisy main road, ask to be relocated. If you are driving yourself, access is a bit tricky and only really possible driving east along Stott Terrace
Read more
Date of stay: October 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
It not worth the money you pay, better to chose another hotel in the area. Rooms are spacious but not very cleaned (I found money on the carpet next to bed, that means nobody had ever looked at the carpet to clean it...). Shower was leaking as well as the sink, that created a small puddle of water in between the two. Bathroom as well was not properly cleaned. Staff friendly and smiling though. We stayed there just one night, I wouldn't recommend it for longer stays.
Read more
Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This is a hotel with so much potential, BUT it is currently not reaching that potential in many ways. The place is so disorganised and suffering from poor management. The check-in was slow even though we were the only ones checking in. Then you have the bar service, which was so poor and disjointed that it actually became funny. At the pool there is a perfectly good and fully stocked bar but it was firmly closed during our stay instead if you wanted a refreshment you had to leave the pool via a gate walk around the outside of the pool in another door up a small staircase and to a bar inside which nobody ever sat at, you then had to do the return journey with any drinks you were carrying, it would have been so much more sensible and efficient to simply open the pool bar where all the guests were sitting. Also, the bar consistently ran short or out of certain drinks, yet we could all see full stocks of them in the locked pool bar. When we asked about the drink rationing, we were informed the manager had not opened the stock room, etc, and he was currently unavailable. It was simply a chaotic level of service. Then there was the pool itself it was rarely if every we saw any of the staff at the pool clearing plates or glasses. This resulted in the area being fully cluttered with such items by early afternoon. There is no lifeguard, so be aware of that if you have kids and keep them supervised It is simply a chotic, poorly managed hotel with staff that look totally demotivated. Now the positive, the breakfast that can be included in your room price was actually good, decent choice of items, hot and well cooked. Then there were the rooms, they were a good size clean and had all amenities you required including good Air conditioning. Bathrooms were also modern with good showers. As I said at start this hotel is well located close to the town with good potential but it is being badly let down by a lack of management and or motivated staff and a total disregard for customer service. …
Read more
Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
A great experience, from the check in to the check out, all was friendly and very efficient. The room was spacious and modern, the cleaning service was very good. The restaurant provided quality cuisine and the swimming pool area was very good. I will return.
Read more
Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
16 Helpful votes1 Repost
Helpful
Hugh H wrote a review Nov 2022
Called ahead to hotel to arrange early check in got everything sorted or so I thought arrived at reception to check in only to be told they didn't have a booking for us after showing them proof of booking and previous telephone call to hotel they found a room for us then said we will give you free upgrade to superior deluxe room which we had already paid for front of house wasn't very helpful.Around the poolside is very unkempt with debris blowing into pool wouldn't recommend this place
Read more
Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed at the Mercure Alice Springs for 3 nights. The house-keeping was a little hit and miss, When we arrived, there were no towels in the room. When someone did answer the phone - house-keeping did eventually bring our towels. After that it was an uneventful stay. We had dinner at Barra on Todd one night and the food was really good. The service was a little stressed with a lack of staffing. The breakfast was no bad. The room was comfortable without being spectacular.
Read more
Date of stay: October 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$107 - US$159 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chifley alice springs hotel alice springs
LOCATION
AustraliaNorthern TerritoryRed CentreAlice Springs
NUMBER OF ROOMS
139
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingMERCURE ALICE SPRINGS RESORT: UPDATED 2023 Reviews, Price Comparison and 476 Photos (Australia) - Tripadvisor
Frequently Asked Questions about Mercure Alice Springs Resort
Which popular attractions are close to Mercure Alice Springs Resort?
Nearby attractions include Yubu Napa Art Gallery (0.6 km), Royal Flying Doctor Service Museum (0.9 km), and Women's Museum of Australia & Old Gaol Alice Springs (1.0 km).
What are some of the property amenities at Mercure Alice Springs Resort?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Mercure Alice Springs Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure Alice Springs Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Mercure Alice Springs Resort?
Yes, free parking is available to guests.
What are some restaurants close to Mercure Alice Springs Resort?
Conveniently located restaurants include Page 27 Cafe, Loco Burrito, and Epilogue Lounge.
Are there opportunities to exercise at Mercure Alice Springs Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Mercure Alice Springs Resort have airport transportation?
Yes, Mercure Alice Springs Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Mercure Alice Springs Resort located near the city centre?
Yes, it is 0.5 km away from the centre of Alice Springs.
Are any cleaning services offered at Mercure Alice Springs Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Alice Springs Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.