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Diplomat Alice Springs

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20 Gregory Terrace, Alice Springs, Northern Territory 0871 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (103)
Room & Suite (17)
Dining (4)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 31/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 31/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 14 hotels in Alice Springs
Location
Cleanliness
Service
Value
Superbly located in the centre of town, the Diplomat Alice Motel Springs provides the perfect place to relax and unwind with 81 rooms and fantastic facilities. Only minutes walk from the heart of the Todd Mall the property is close to shops, restaurants, cafes and many of the local attractions Alice Springs has to offer. The Diplomat Alice Springs offers a range of accommodation options, meeting venues and facilities operated by friendly, professional staff. All accommodation features air-conditioning, a flat-screen LCD TV, ensuite bathrooms, tea & coffee, refrigerators and complimentary WiFi access. After a busy day of sightseeing, touring or business meetings relax by the pool and enjoy a casual meal and ice cold beer in the fully licensed Uncle’s Tavern, situated onsite within The Diplomat Alice Springs complex, or meet with friends in Stumps Restaurant for a delicious meal and delightful get-together. Other on-site facilities include an outdoor swimming pool and lounge, guest laundry, Tour Desk and conference facilities. The Diplomat is an ideal base to explore the spectacular rugged beauty of central Australia and the outback. Take the heritage walk to explore some of the attractions and the unique Aboriginal Art galleries, full of stunning artworks produced by Aboriginal artists both locally and from the surrounding Aboriginal communities. The Diplomat Alice Springs is centrally located for all transfers to the airport, the Ghan train station and for all tour operators departing or returning to Alice Springs. We look forward to welcoming you to the Diplomat Motel Alice Springs.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Billiards
Conference facilities
Meeting rooms
BBQ facilities
Parking
Wifi
Outdoor pool
Fence around pool
Restaurant
Breakfast available
Baggage storage
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Iron
Coffee / tea maker
Refrigerator
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English
424Reviews2Q+A98Room tips
Traveller rating
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Popular mentions
Trish wrote a review Oct 2021
2 contributions1 helpful vote
I stayed in a room 3 doors down from the Tavern and there were people walking past day and night. The wall next to the path was full glass so I had the curtains closed all the time for privacy, which meant no fresh air. There were fights in the nearby car park on Friday and Saturday nights so I felt uneasy being there, and the noise from the Tavern went on until 1 am. Also, although the room was supposedly cleaned daily, there was a dead cockroach on the bathroom floor for the whole 6 nights I was there. Even after I complained about it and the cleaners came to clean the bathroom, the roach remained! The bedroom floor was not cleaned either. I would NOT stay here again, even though the location is great for walking around the central part of town.
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Date of stay: September 2021
Value
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Service
Room Tip: Ask for a room on the upper floor as far as possible from the Tavern.
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1 Helpful vote
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CMV wrote a review Aug 2021
Yarragon, Australia4 contributions3 helpful votes
Our balcony room on the 1st floor was dirty - the bathroom floor had not been mopped, blood drips on floor, the handbasin still had previous guest's toothpaste drippings, the carpet was stained, the curtain dirty and part hanging off the rail, the the sheets were old and thin, the bottom sheet had a hole in it and I found a murine vial in the bed. The balcony has never been swept let alone scrubbed, everything was dirty. Location was great but the place needs a total overhaul.
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Date of stay: August 2021
Rooms
Cleanliness
Service
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tullymoor wrote a review Aug 2021
Northern Territory, Australia8 contributions6 helpful votes
I have stayed many times here over the last 15 years but not much since new management as I find them to be completely unfriendly. I stayed recently, not by choice, and the man at reception was so rude, slapped my keys on the counter and said “Room such and such, ok?” There are 2 levels and 4 buildings and he did not tell me where my room was, say have a nice stay. Nothing. He is the opposite of hospitality. In my room, I scratched from the moment I got there until I got home and threw my clothes in the bin. Get rid of the stinking old carpet for God’s sake. Yes, the location is bang on. But, you need to rip the carpet out, replace the old cushions, fumigate and clean up your act in the service department. We all know accommodation is at a premium in town at the moment, that doesn’t mean you can get away with shocking service. People have memories.
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Date of stay: July 2021
Value
Cleanliness
Service
Room Tip: No where near Uncles Tavern!! Take a can of bug and mite spray.
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Tony W wrote a review Jul 2021
Mawson Lakes, Australia2037 contributions253 helpful votes
Solid, not fancy but functional rooms. Reception service was very helpful. The location is a big plus, it is very central in the city, close to everything. The cafe adjoining was also very nice, open for breakfast and lunch. I will definitely return.
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Date of stay: June 2021Trip type: Travelled with family
1 Helpful vote
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J&H wrote a review Jul 2021
15 contributions1 helpful vote
Due to the unexpected illness of my wife I stayed at The Diplomat for just over a month. The hotel delivers what it promises - Comfortable, clean accommodation in the centre of town. The attached cafe and tavern provide good value meals and the tavern a range of drinks to go with the meals. True Friday night karaoke can be a bit noisy but that is the only issue. What set the Diplomat apart for me was the friendliness and helpfulness of the staff from the reception to the housekeeping staff they were all great. I certainly would stay again.
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Date of stay: June 2021
Value
Cleanliness
Service
Room Tip: If you are staying Friday try to get a room at the back of the hotel.
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1 Helpful vote
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PRICE RANGE
US$44 - US$80 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
diplomat alice springs hotel alice springs, all seasons alice springs
LOCATION
AustraliaNorthern TerritoryRed CentreAlice Springs
NUMBER OF ROOMS
81
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Frequently Asked Questions about Diplomat Alice Springs
Which popular attractions are close to Diplomat Alice Springs?
Nearby attractions include Yubu Napa Art Gallery (0.1 km), Alice Springs Reptile Centre (0.4 km), and Aboriginal Australia Culture Centre (0.1 km).
What are some of the property amenities at Diplomat Alice Springs?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Diplomat Alice Springs?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Diplomat Alice Springs?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Diplomat Alice Springs?
Yes, free parking is available to guests.
What are some restaurants close to Diplomat Alice Springs?
Conveniently located restaurants include Page 27 Cafe, Loco Burrito, and Epilogue Lounge.
Are there opportunities to exercise at Diplomat Alice Springs?
Yes, guests have access to a pool during their stay.
Is Diplomat Alice Springs located near the city centre?
Yes, it is 0.2 km away from the centre of Alice Springs.
Are any cleaning services offered at Diplomat Alice Springs?
Yes, laundry service and self serve laundry are offered to guests.
Does Diplomat Alice Springs offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to Diplomat Alice Springs?
Many travellers enjoy visiting Alice Springs Telegraph Station Historical Reserve (3.0 km).