Diplomat Hotel Alice Springs
20 Gregory Terrace, Alice Springs, Northern Territory 0871 Australia
Lowest prices for your stay
US$85
Free cancellation until 31/03/23
US$85
US$68
Expedia.comUS$84
Hotels.comUS$84
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About
#9 of 13 hotels in Alice Springs
Location
Cleanliness
Service
Value
Superbly located in the centre of town, the Diplomat Hotel Alice Motel Springs provides the perfect place to relax and unwind with 81 rooms and fantastic facilities. Only minutes walk from the heart of the Todd Mall the property is close to shops, restaurants, cafes and many of the local attractions Alice Springs has to offer. The Diplomat Alice Springs offers a range of accommodation options, meeting venues and facilities operated by friendly, professional staff. All accommodation features air-conditioning, a flat-screen LCD TV, ensuite bathrooms, tea & coffee, refrigerators and complimentary WiFi access. After a busy day of sightseeing, touring or business meetings relax by the pool and enjoy a casual meal and ice cold beer in the fully licensed Uncle’s Tavern, situated onsite within The Diplomat Alice Springs complex, or meet with friends in Stumps Restaurant for a delicious meal and delightful get-together. Other on-site facilities include an outdoor swimming pool and lounge, guest laundry, Tour Desk and conference facilities. The Diplomat is an ideal base to explore the spectacular rugged beauty of central Australia and the outback. Take the heritage walk to explore some of the attractions and the unique Aboriginal Art galleries, full of stunning artworks produced by Aboriginal artists both locally and from the surrounding Aboriginal communities. The Diplomat Hotel Alice Springs is centrally located for all transfers to the airport, the Ghan train station and for all tour operators departing or returning to Alice Springs. We look forward to welcoming you to the Diplomat Hotel Alice Springs.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Billiards
Conference facilities
Meeting rooms
BBQ facilities
Parking
Wifi
Outdoor pool
Fence around pool
Restaurant
Breakfast available
Baggage storage
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Iron
Coffee / tea maker
Refrigerator
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English
Location
98Great for walkers
Grade: 98 out of 100
51Restaurantswithin 0.5 km
25Attractionswithin 0.5 km
Contact
20 Gregory Terrace, Alice Springs, Northern Territory 0871 Australia
Getting there
Car HireSee all Alice Springs car hire
Nearby restaurants
Page 27 Cafe
688 reviews2 minCafe
Loco Burrito
273 reviews2 minMexican
Epilogue Lounge
377 reviews2 minBar
Sporties
446 reviews4 minBar
See all nearby restaurantsNearby attractions
Yubu Napa Art Gallery
175 reviews2 minArt Galleries
Alice Springs Reptile Centre
997 reviews6 minNature & Wildlife Areas
Aboriginal Australia Culture Centre
122 reviews2 minHistory Museums
Megafauna Central - Museum and Art Gallery of the Northern Territory
45 reviews5 minChildren's Museums
See all nearby attractions445Reviews3Q+A100Room tips
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I enjoyed my stay at the Diplomat. The room was clean and included a kitchenette. I bought snacks at the nearby Woolworth's and used the refrigerator. I also used the washer and dryer in the laundry room plus had breakfast twice at Stump's cafe and dinner at Uncles Tavern. The motel staff was friendly and helpful. Todd Mall is a short walk. The motel is well located. As a visually impaired traveler, being able to walk to shops is a plus.
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Date of stay: January 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Have stayed here a few times and it has always been good. This stay was on NYE so we expected noise, but it was nice and quiet. The room was clean, and the bathroom facilities appeared new. Comfy bed good shower we were given a drink and coffee voucher when checking in certainly used those. It is the middle of town a great location will stay here again.
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Date of stay: December 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great location in the centre of town, 24/7 reception, secure parking, good pool, restaurant and café on site. We arrived on a Friday and had to call reception twice in the night because the neighbours were so drunk and causing a raucous, plus the road was very noisy with people and cars. I asked to move my family as we could not sleep even with ear plugs! We were moved above the kitchen by the exhausts - okay at night but we could not sit on the balcony during the day because of the noise. The drunk neighbours were kicked out, and nothing was done in compensation for our loss of sleep or discomfort. I would not risk staying here again.
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Date of stay: January 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My wife and I stayed at this hotel for 2 nights and it was just terrible. We checked in and was given our keys to find the room. When we found the roof we were confronted with stains all over the wall, bed, and the carpet was just disgusting. The bathroom has mould round all the silicone and the shower door didn't shut correctly. There was visible damp on the corner of the room and the place smelt horrible. We went straight to the website to compare their photos with what we had in front of us. Which looks nothing like how they advertise. We went to the reception where the staff seemed oblivious. We asked if there was a possible upgrade and even offered to pay more - but there was no rooms. We looked online to see alternative options and again came up empty. As we were out most days and only there for two nights we had to stay. Just when we thought the place couldn't get any worse. After returning late at night from a day trip we found a cockroach on the floor in the bedroom!!! The thing was massive and in the end we had to put a cup on top of it with a Bible as a weight. We went to reception to notify them of this but when the staff just looked uncomfortable at the thought of having to do anything and began looking for bug spray!? We gave up and said just leave it and we will sleep in the room with a cockroach in a cup. We left very early the next day to get away from the disgusting place as quickly as possible. DO NOT STAY HERE The reviews shows fairly good score but this is false and should not be trusted.…
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
We really liked the Diplomat. Our room was clean and comfortable and the staff friendly and helpful. The food in Uncle's Tavern was really good and Reasonably priced with lots of choice. There was also a well-stocked bar. Breakfasts excellent value.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
+1
This motel is an actual joke. DO NOT STAY HERE! Headliner: they ripped us off and the room was terrible. We couldn't change or modify our booking on booking.com from 3 nights to 2 nights but we messaged the property and they confirmed it would be fine. When we arrived, they said we couldn't change the booking and had to pay for whatever what we booked via booking.com. I suggested we cancel it and rebook for two nights directly with them to make life easy for them because the staff looked stressed. Little did I know it would mean that we had to pay another over $150 for our stay for ONE LESS NIGHT. When we approached them about what we thought must of been a mistake on the credit card, they said it was because booking.com undercuts them and we now had to pay their direct rates (which is hardly our fault that they advertise through that platform). When we argued that this wasn't fair or communicated to us earlier, the staff said there was nothing they could do and when we asked for a solution, literally just stood there in a stare off with us. It is unacceptable that they thought this was okay. They didn't inform us of the price change when we initially spoke to them and we only cancelled the booking under their advice. Basically, they ripped us off and weren't even sorry about it. On top of that, the room is disgusting. We paid over $450 for two nights and the curtain doesn't even open properly and is zip tied to the curtain rail because its broken, the towels are tatty and ripped, the shower and the shower head are crusted over with soap scum, the shower door doesn't close and the fly screen has huge holes in it. There were also hairs from the previous tenants on the bathroom floor, there is a musty smell throughout the room and the bed is old and dips in so has no back support. They also shut the carpark gates so you can't leave at night, which is just ridiculous. I'd caution everyone to stay away. The staff are incompetent, management are unreasonable and corrupt and they do not care about customer service. If I could give them zero stars, I would of…
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Friendly and helpful staff went above and beyond to make my stay enjoyable. Great location within walking distance of main town mall and lots of shops and attractions. Highly recommend the pub and cafe next door too. Would stay there again.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
· Nothing to like about this place - the worst motel I have stayed in anywhere in Australia. Many cheaper motels provide a far better service than this place. Do yourself a favour and choose another hotel. It is expensive for what it provides. You will get better value at other places in Alice. I would have rated this place a zero if I could. Disliked · The cleanliness of the rooms leave a lot to be desired - filthy showers, dirty floors, stained furnishings. Towels were very thin. Had to ask for a bathmat. Room not serviced, had to ask for clean towels and replenish body wash. Wish I had read the reviews before booking. I saw that management had committed to improving the cleanliness back in May but people still to continue to complain about how dirty the rooms are. The two rooms we stayed in were the dirtiest rooms I have ever encountere in years of travelling. Seems that management only pay lip service to customer complaints.…
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Date of stay: August 2022Trip type: Travelled on business
Service
Sleep Quality
Room Tip: Choose another motel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Location is great in the centre of town and that's about the best I can say about the Diplomat. Arrived to a smelly room, dirty unvacced carpet, poo marks in the toilet bowl, spit scum in the hand basin, curious? splatter marks on the walls, grey sheets, a broken air conditioner, pillows that I would put in the rubbish bin (mis-shapen and yellow, old and stained), dirty cups, busted up old bar fridge, the wardrobe base full of dust, curtains so laden with dirt and dust I was too scared to draw them for fear of moving the dust into the room and filthy, marked doors. As there was no other accommodation in town we set to and bought cleaning products and disinfectants and wiped all the surfaces clean of dust and grime. We also gave the walls a scrub! We couldn't cope with the state of the pillows and so went to Target to buy 2 new pillows and pillow cases. Staff cleaned the toilet and hand basin and vacced the carpet when asked. Unfortunately for us, we are booked in for 10 nights for a music festival. Don't be fooled by the pristine and sparkling photos on their website. How can a proprietor be so sloppy and misleading? I am absolutely appalled.…
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
This hotel is very tired and in need of attention. Carpet was frayed and dirty. The sheets were clean but when the top sheet fell back and we saw the doona underneath we found that it was blood stained and dirty. The table out on the balcony looked as if it had not been cleaned for some time, and when we arrived there were two dirty glasses on it. They were still there the next day. We had prepaid for the accommodation but were told on arrival that the account had not been paid. We insisted that it had and after ‘finding’ some paperwork they said it was all OK. However when we checked out they claimed again that it had not been paid. Once again we had to insist that it had. Their record keeping seems to be somewhat lacking. This is a budget hotel but that is no excuse for poor housekeeping a and sloppy paperwork. Would not stay here again…
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
PRICE RANGE
US$89 - US$147 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
diplomat alice springs hotel alice springs, all seasons alice springs
LOCATION
AustraliaNorthern TerritoryRed CentreAlice Springs
NUMBER OF ROOMS
81
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Frequently Asked Questions about Diplomat Hotel Alice Springs
Which popular attractions are close to Diplomat Hotel Alice Springs?
Nearby attractions include Yubu Napa Art Gallery (0.1 km), Alice Springs Reptile Centre (0.4 km), and Aboriginal Australia Culture Centre (0.1 km).
What are some of the property amenities at Diplomat Hotel Alice Springs?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Diplomat Hotel Alice Springs?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Diplomat Hotel Alice Springs?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Diplomat Hotel Alice Springs?
Yes, free parking is available to guests.
What are some restaurants close to Diplomat Hotel Alice Springs?
Conveniently located restaurants include Page 27 Cafe, Loco Burrito, and Epilogue Lounge.
Are there opportunities to exercise at Diplomat Hotel Alice Springs?
Yes, guests have access to a pool during their stay.
Is Diplomat Hotel Alice Springs located near the city centre?
Yes, it is 0.2 km away from the centre of Alice Springs.
Are any cleaning services offered at Diplomat Hotel Alice Springs?
Yes, laundry service and self serve laundry are offered to guests.
Does Diplomat Hotel Alice Springs offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to Diplomat Hotel Alice Springs?
Many travellers enjoy visiting Alice Springs Telegraph Station Historical Reserve (3.0 km).