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Rating itself as 5 star, expectations are high. It presents well on first sight, but then the grubby 60's furniture in reception is a major turn-off. You have to queue to book in and book out with ...very long queue...
IF you want to speak...More
Response from Georgia R, Customer Relations at Sails in the Desert Hotel, Ayers Rock ResortResponded 2 days ago
Thank you for taking the time to share your experience regarding your recent stay at Sails in the Desert and we we sincerely regret that we were unable to meet your exceptions. Your comments are greatly appreciated and will be shared and discussed...More
First understand that Ayers Rock Resort is in a VERY remote location within 30 minutes of Uluru Kata-Tjuta National Park - with one small option an hour away and Kings Canyon hotels being over 3.5 hours away. Given this remoteness, we were impressed with the...More
Thank Judith R
Response from Georgia R, Customer Relations at Sails in the Desert Hotel, Ayers Rock ResortResponded 5 days ago
Hi Judith R
Thank you for sharing your experience at Sails in the Desert and we are delighted that you enjoyed your stay with us. It was a pleasure to have you as a guest at Ayers Rock Resort and we thank you for choosing...More
This place is definitely on the pricey side, but there are very limited choices for accommodations in this area. The Voyages company owns everything, even all of the shops in town so you're really limited. The rooms in this resort are very large, clean, and...More
Response from Georgia R, customer Relations at Sails in the Desert Hotel, Ayers Rock ResortResponded 1 week ago
Thank you for taking the time to share such a comprehensive review of your stay at Sails in the Desert and we are pleased to read that overall you enjoyed your stay with us. I also appreciate your constructive comments which I assure...More
Rating itself as 5 star, expectations are high. It presents well on first sight, but then the grubby 60's furniture in reception is a major turn-off. The resort was built in the days when breeze blocks were considered acceptable. Today they would be disguised, but...More
Very busy hotel with large numbers of people checking-in at the same time - so check-in was like a production line and not very welcoming/friendly. We were offered no help with our bags and had to trail them all the way to our 'out of...More
Thank Christine I
Response from Georgia R, Customer Relations at Sails in the Desert Hotel, Ayers Rock ResortResponded 1 week ago
Hi Christine I
I truly regret that you were not satisfied with your experience at Sails in the Desert. I was particularly disappointed that you were not offered assistance with your luggage as we do offer a porter service and this will certainly be addressed....More
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Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Business Centre with Internet Access
Things to do
US$224 - US$496 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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You must be referring to a different establishment. Our recent stay at Sails was terrific. Yes the cost was a little more than the norm. But we reckon it was worth every cent. Accommodation, staff, food, it was all very... More
You must be referring to a different establishment. Our recent stay at Sails was terrific. Yes the cost was a little more than the norm. But we reckon it was worth every cent. Accommodation, staff, food, it was all very, very pleasant.
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"Avoid room numbers 104 to 110.
They are close to walk ways leading to the reception with not enough..."