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The place is very nice. Unfortunately, we had to deal with a poorly trained individual at the desk. We arrive at about 9:30 AM with a flight from Cairns and were told that we have to wait until a room will be available. Left our...More
Response from Georgia R, Customer Relations at Desert Gardens Hotel, Ayers Rock ResortResponded 28 June 2016
Thank you for taking the time to share your review of Desert Gardens and I am disappointed to read that you were not satisfied with the service you received. As is standard with most hotels we are unfortunately unable to guarantee check in...More
Very poor service - waiter forgot one order, no checking back on food quality - expensive and generally very disappointing. Expensive steak served on a cold hot plate. Dis-interested staff.......say no more. Doesn't take 200 characters to sum it it......More
Response from Georgia R, Customer Relations at Desert Gardens Hotel, Ayers Rock ResortResponded 27 June 2016
Thank you for sharing your review of Arnguli Grill. We are disappointed to read that you did not enjoy dining at our restaurant. I greatly appreciate your feedback as we continually strive to provide the best possible experience for our guests and I...More
We stayed in this hotel as part of an AAT Kings Tour. It was the mid-priced option. Perfect and what we expected. Generous rooms, really helpful staff, one even walked us to our room as it was dark and a longish walk. Excellent service and...More
The Bad – Tired and overpriced, rooms not cleaned properly, walkways to rooms have loose tiles everywhere. Not worth the $360 per night.
The Good – The Ilkari Restaurant is fantastic, we ate here for three night and every meal was outstanding.More
Response from Georgia R, Customer Relations at Desert Gardens Hotel, Ayers Rock ResortResponded 24 June 2016
Thank you for taking the time to share your experience at Ayers Rock Resort. Desert Gardens is currently undertaking a refurbishment however we are working to ensure the highest possible standards during this time and we are disappointed that we were unable to...More
Stayed for 3 nights - our deluxe room was a good size, clean and with good furniture & equipment. WiFi signal was strong and the public areas & pool were clean, pleasant and enjoyable. Only slight downside were that tea & coffee supplies in the...More
US$182 - US$415 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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The pool did not appear to be heated. When we were there in September, a few hardy kids were swimming but it felt much too cold for us to go in! I imagine when it gets very hot as the summer moves on, it will be lovely!