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Novotel Darwin CBD

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Novotel Darwin CBD
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1,243 Reviews from our TripAdvisor Community

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Showing 1,177: English reviews
Darwin, Australia
Reviewed 1 week ago

Our two week stay at the Novotel was pleasant enough but the rooms and the Hotel in general need a thorough spruce up,bathroom in particular.Reception and staff friendly and helpful but often quiet difficult to get service at the bar.Restaurant food average.

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Helpful?
Thank Chris B
Melbourne, Australia
Reviewed 1 week ago

Stayed for 2 nights on business, great location with many restaurants to choose from in Mitchell Street behind the hotel. Comfortable cool room. The lifts are a bit slow but there are chairs to sit down in while waiting. There is an overflow carpark next door that you need to get a token for if the hotel carpark is full...

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Helpful?
Thank Deb20bie
Sydney, Australia
Reviewed 1 week ago

I booked two months in advance and still didnt get the type of room I requested, my daughter was locked in our bathroom for over twenty minutes until a maintainence man could break open the door to let her out, I was unable to phone the reception as the room phone didnt work . On top of this the fire...

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Helpful?
1Thank wallywombat1
John A, General Manager at Novotel Darwin CBD, responded to this review

Thank you for taking the time to write a review. Firstly let me apologise for the experience you had at the hotel especially your daughter being locked in the bathroom. It can be a very traumatic situation but I was pleased that my maintenance manager came as quickly from his home to help get your daughter out. I do hope...

Perth, Australia
Reviewed 1 week ago via mobile

This hotel is very dated. Clean and tidy. Friendly staff and good service does make up for this hotels lack of modern decor. However it is old. The menu and breaky buffet is lacking and also a lot was not available. Pool is no good in the arvo as it becomes shaded from the hotel, it's not luxurious. Good air...

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Helpful?
Thank Shann0nMarie
John A, General Manager at Novotel Darwin CBD, responded to this review

Thank you for your review and please accept my sincere apologies that you did not enjoy your stay with us. I will be following up with my Head Chef regarding the breakfast buffet. It was pleasing to note that the staff provided friendly and good service. Kind regards John Armstrong General Manager

Brisbane, Australia
Reviewed 1 week ago via mobile

My wife and I stayed two night and then later in the week for one more night. Value for money in the wet season. Both rooms were clean. You could say a little dated but fine. The only noise was the A/C in room 504. Too loud. The A/C in room 120 was also loud. Maybe a quick check by...

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Helpful?
Thank Jamie A
John A, General Manager at Novotel Darwin CBD, responded to this review

Thank you for your review and I was please that you thought it was good value for money. Hope to see you again in the near future. Kind regards John Armstrong General Manager

Melbourne, Australia
Reviewed 3 weeks ago via mobile

Ladies at the reception desk were very friendly and helpful. Convienent location to shops, bus stops, sunset glaze. Pool looks clean and refreshing, didnt dip in :) Our room was very clean and and so was the bathroom. We had a pleasant great stay.

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Helpful?
Thank Maika25
John A, General Manager at Novotel Darwin CBD, responded to this review

Thank you for your review and it was pleasing to read that you enjoyed your stay especially how friendly and helpful our reception staff where. We look forward to your next visit to Darwin. Kind regrads John Armstrong General Manager

Surfers Paradise, Australia
Reviewed 3 weeks ago

We stayed 6 nights at this hotel. The first room we had, the list of "what was right"is much shorter than "what was wrong with the room". After we complained the next morning, we were changed to a decent room. The hotel in general is "tired". The detail cleaning of our room was poor. Closet doors, Door jams, cupboard shelves...

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Helpful?
Thank worldtraveler255072
John A, General Manager at Novotel Darwin CBD, responded to this review

Thank you for your review and let me firstly apologise for the problems you encountered with your room, I will be following this up with my head housekeeper. I was pleased to read that the positive aspect was the staff were very friendly and helpful. I do hope on your next visit you give us another opportunity to serve you...

Melbourne, Australia
Reviewed 3 weeks ago via mobile

Quite a nice stay. Come for a leisure holiday and the price is quite good. The only thing is can't get any Accor points cuz I booked from those booking website not directly with them. Hotel location is very convenient. Right on the esplanade on the back of Mitchell street. Close to pubs and restaurants. The reception staff is friendly...

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Helpful?
Thank catherinecoo
John A, General Manager at Novotel Darwin CBD, responded to this review

Thank you for taking the time to write a review. I am glad you enjoyed your time with us and we do hope to see you again if you ever travel to Darwin again. Kind regards John Armstrong General Manager

Sydney, Australia
Reviewed 3 weeks ago

The room was comfortable and cool (important in Darwin), the room had a single bedroom which lead onto a small lounge room that overlooked the harbour. The room fixtures and fittings are all quite modern, the bathroom however was in dire need of a facelift - it appeared though some timber panelling was the extent of the previous facelift which...

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Helpful?
Thank maccadacca69
John A, General Manager at Novotel Darwin CBD, responded to this review

Thank you for taking the time to write a review. I take you comments on board and will be looking at ways to improve the look of our hotel. I am glad you enjoyed our food offering and will pass on your comments to my Head Chef. We look forward to your next visit to Darwin. Kind regards John Armstrong...

Brisbane, Australia
Reviewed 4 weeks ago

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Thank V2548GYjohnm
John A, General Manager at Novotel Darwin CBD, responded to this review

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Novotel Darwin CBD is conveniently located in the city centre, overlooking Darwin Harbour. This 4 star hotel is a short stroll from the dining and entertainment precinct of Mitchell Street and is equally suited to business trips and holidays. Boasting 140 spacious rooms and conference facilities, the Novotel CBD features a magnificent tropical indoor rainforest, complete with cascading vines and palm trees. Try our famous cocktails in the bar, or enjoy a delicious meal in our restaurant. ... more   less 

Additional Information about Novotel Darwin CBD

Address: 100 Esplanade, Darwin, Northern Territory 0800, Australia
Region: Australia > Northern Territory > Top End > Darwin
Price Range: $78 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Darwin CBD 4*
Number of rooms: 140
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, HotelTravel.com, Travelocity, Booking.com, Priceline, ACCOR and Agoda so you can book your Novotel Darwin CBD reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Darwin Atrium Hotel Darwin
Accor Darwin Atrium
Darwin Novotel
Hotel Style:
#11 Luxury Hotel in Darwin
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Darwin CBD staff and other travellers.
3 questions
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Questions? Get answers from Novotel Darwin CBD staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed in a Junior Suite which I recommend for families as it had two bedrooms off a lounge room & a small kitchenette.”
 of 5 bubbles Deb20bie, 30 Nov 2016 | Read review
“I have no suggestion as my request was not actioned.”
 of 5 bubbles wallywombat1, 29 Nov 2016 | Read review
“Corner 2 bedroom with view to ocean”
 of 5 bubbles worldtraveler255072, 15 Nov 2016 | Read review
“We were on the top floor & it was very wuiet”
 of 5 bubbles Carringtonfs, 4 Nov 2016 | Read review
“balcony apartment- loads of room, kitchenette airconditioner in each of the bedrooms and lounge area as well as overhead fans.”
 of 5 bubbles 469AnneL, 30 Oct 2016 | Read review
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