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DoubleTree by Hilton Hotel Esplanade Darwin

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DoubleTree by Hilton Hotel Esplanade Darwin
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1,038 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Esplanade Darwin
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Showing 1,001: English reviews
Gold Coast, Australia
Reviewed 3 weeks ago

Great central location in Darwin. Average hotel for this 'class' of hotel. Easy check in and out. Car parking was a real hassle as had to use an underground car park which was not secure, away from the hotel. Other than that, the pool was nice and the rooms were clean and tidy. Had to ring room service to clean...

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Helpful?
1Thank Etonbeach
JohnLucas-DRW, General Manager at DoubleTree by Hilton Hotel Esplanade Darwin, responded to this review

Dear Etonbeach Thank you for taking the time to post a review on Trip Advisor. We sincerely appreciate your feedback and I am pleased to read that our location suited your needs as well as our pool. We hope to welcome you back to our hotel in the future. Yours Sincerely, John Lucas General Manager

Sausalito, California
Reviewed 3 weeks ago

The inconveniences I experienced during my stay - only one receptionist dealing with multiple issues including being expected to fix the internet connection for my computer, staff who "disappeared" during dinner service and being told no package had arrived for me when it had arrived an hour earlier - pale into insignificance compared to my departure. I'd booked a taxi...

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Helpful?
Thank jane s
JohnLucas-DRW, General Manager at DoubleTree by Hilton Hotel Esplanade Darwin, responded to this review

Dear jane s Thank you for your Trip Advisor post, I am sorry to read of your experience. The Night Manager had correctly booked a cab under your name and the driver should have confirmed the correct passenger name before taking the other customer. The Manager quickly ordered an additional cab, and at that time of the morning they can...

Newcastle upon Tyne, United Kingdom
Reviewed 4 weeks ago via mobile

This hotel has great location within walking distance of town and esplanade but certainly not what you would expect of a Hilton.Rooms very tired looking in places but bed was comfortable.Room overlooked private appartments and bins.Two nights there booked by travel company who may have special deal and not the best rooms.Great swimming pool and breakfast .

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Helpful?
Thank Kozzy1
JohnLucas-DRW, General Manager at DoubleTree by Hilton Hotel Esplanade Darwin, responded to this review

Dear Kozzy1 Thank you for taking the time to post a review on Trip Advisor. Your feedback is appreciated and I am sorry to read that your stay with us was not as enjoyable as it might have been. We hope to welcome you back to our hotel in the future. Yours Sincerely, John Lucas General Manager

Blackburn, United Kingdom
Reviewed 4 weeks ago

Stayed here for 2 nights having arrived from The Ghan train. First impressions were OK and staff were very pleasant and helpful. Room was spacious and beds very comfortable. Great free wifi and free safe (ya!) The place is a little tired but for a couple of nights it was fine. We dined in the restaurant twice and the food...

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Helpful?
Thank David F
JohnLucas-DRW, General Manager at DoubleTree by Hilton Hotel Esplanade Darwin, responded to this review

Dear David F Thank you for taking the time to post a review on Trip Advisor. We sincerely appreciate your feedback and I am pleased to read that overall you had an enjoyable stay with us and that our location suited your needs. We look forward to welcoming you back to our hotel in the future. Yours Sincerely, John Lucas...

Darwin
Reviewed 1 November 2016

The service was great with nice friendly staff. It is well located close to restaurants and shops. On the down side the hotel is looking tired and the facilities are not what you would expect from a Hilton.

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Helpful?
Thank Cathryn H
JohnLucas-DRW, General Manager at DoubleTree by Hilton Hotel Esplanade Darwin, responded to this review

Dear Cathryn H Thank you for taking the time to post a review on Trip Advisor. Your feedback is appreciated and I am sorry to read that your stay with us was not as enjoyable as it might have been. We hope to welcome you back to one of our three Darwin hotels in the future. Yours Sincerely, John Lucas...

Darwin, Australia
Reviewed 31 October 2016

We stayed at the doubletree hilton on a Sunday night while catching up with family on a visit from Seoul. We live out of Darwin, a 140km drive, so it was easier to stay the night in the city. From the seamless check-in (early; no charge), a real value for money upgrade to a suite, and discounted breakfast we can...

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Helpful?
Thank Linda K
JohnLucas-DRW, General Manager at DoubleTree by Hilton Hotel Esplanade Darwin, responded to this review

Dear Linda K Thank you for taking the time to post a review on Trip Advisor. We sincerely appreciate your feedback and I am pleased to read that overall you've enjoyed your stay with us. Further to the valet parking - I will review your comments with the team as we continually work towards improving our guest's experience. We look...

Melbourne, Australia
Reviewed 30 October 2016

Breakfast was good, clean and comfortable, but needs to be updated in looks, the carpets were faded or stained. The bathrooms were a little old and our shower base leaked and made the bathroom floor wet. The staff were friendly and location on the waterfront is nice but not many rooms faces the water, so discuss on checkin if you...

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Helpful?
Thank TootsnTim
JohnLucas-DRW, General Manager at DoubleTree by Hilton Hotel Esplanade Darwin, responded to this review

Dear TootsnTim Thank you for taking the time to post a review on Trip Advisor. We sincerely appreciate your feedback and I am pleased to read that your stay with us was comfortable. We hope to welcome you back to our hotel in the future. Yours Sincerely, John Lucas General Manager

Reviewed 28 October 2016 via mobile

I have stayed at a lot of Hiltons, across the entire brand and I found this a let down. Mostly because of the rooms. Old and dated, the bed was uncomfortable, the tv wasn't much good and the mini bar was empty, requiring a call to get it stocked. A cookie on check in is appreciated but in 36 degree...

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Helpful?
Thank Davo2288
JohnLucas-DRW, General Manager at DoubleTree by Hilton Hotel Esplanade Darwin, responded to this review

Dear Davo2288 Thank you for taking the time to post a review on Trip Advisor. Your feedback is appreciated and I am sorry to read that your stay with us failed to meet your expectations. We hope to welcome you back to one of our three Darwin hotels in the future. Yours Sincerely, John Lucas General Manager

Alice Springs, Northern Territory, Australia
Reviewed 27 October 2016

Staff were wonderful. Lots of working going on, so they gave me a room away from the noise. Room as clean and tidy, bed comfortable. With a nice view, with the curtains open at night to look over Darwin city.

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Helpful?
Thank Nichole B
JohnLucas-DRW, General Manager at DoubleTree by Hilton Hotel Esplanade Darwin, responded to this review

Dear Nichole B Thank you for taking the time to post a review on Trip Advisor. We sincerely appreciate your feedback and I am delighted to read that you had an excellent stay with us. Yours Sincerely, John Lucas General Manager For Trip Advisor purposes, this review is for the DoubleTree by Hilton Darwin where the balconies are currently being...

Sydney, Australia
Reviewed 25 October 2016

Hotel is a little dated. Stricter supervision is needed Rooms are a nice size but the servicing of the rooms is not up to standard. Breakfast selection is adequate but food quality not great. Food cold. Tongs missing for serving of bread pancake mix empty waffles no butter to oil machine. The bacon was over cooked .

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Helpful?
Thank Brenda L
JohnLucas-DRW, General Manager at DoubleTree by Hilton Hotel Esplanade Darwin, responded to this review

Dear Brenda L Thank you for taking the time to post a review on Trip Advisor. Your feedback is appreciated and please be assured that your comments have been reviewed with the relevant department head for action. We hope to welcome you back to our hotel in the future. Yours Sincerely, John Lucas General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Set next to Darwin Entertainment Centre and overlooking the Esplanade, the welcoming DoubleTree by Hilton Hotel Esplanade Darwin is only a 15 minute drive from Darwin International Airport and offers easy access to Stuart Highway. The hotel is within walking distance of the city centre, many major businesses and government offices and historic attractions like the War Memorial and Parliament House. This Darwin hotel is perfect for both business and leisure guests, offering excellent business and recreation facilities, beautiful ocean views and a dedicated team of friendly staff. We will even greet you with our delicious fresh-baked cookie upon arrival. All of the comfortable guest rooms at this Darwin Esplanade hotel feature modern amenities, including spacious work areas and high-speed internet access. Upgrade to a suite for stunning harbor views and a separate living area. Studio lofts are also available. Host a successful event at this Darwin hotel with six flexible meeting spaces, including a grand ballroom, all with the latest A/V equipment. Cool down with a dip in the impressive outdoor swimming pool – the largest in Darwin. Dine al fresco on the sun-soaked terrace of our poolside restaurant and bar, Aqua, where you can enjoy dishes prepared with Mediterranean and Territory influences. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Esplanade Darwin

Address: 116 Esplanade, Darwin, Northern Territory 0800, Australia
Region: Australia > Northern Territory > Top End > Darwin
Price Range: $109 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel Esplanade Darwin 4*
Number of rooms: 197
Reservation Options:
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Hotel Style:
#13 Luxury Hotel in Darwin
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Esplanade Darwin staff and other travellers.
5 questions
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Winchester, United Kingdom
over a year ago
Orlando, Florida

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Questions? Get answers from DoubleTree by Hilton Hotel Esplanade Darwin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a guaranteed water view and I dont mean the pool, buts thats better than nothing”
  • This is taken looking at an angle, you would not see this looking straight out
  • When did these phone sockets get phased out?
  • Luxury Shower cubicle not even a screen
  • How bad is this for a sofa?
  • View from the Loft bedroom, nice wall
  • Brown on yellow, yummy colour scheme
  • Thats all the furniture folks!
  • Upstairs downstairs
 of 5 bubbles RichardC891, 7 Dec 2016 | Read review
“none are good”
 of 5 bubbles bluecat072016, 6 Dec 2016 | Read review
“Balcony with a view to watch the awesome NT sunsets.”
 of 5 bubbles 364leannel, 27 Nov 2016 | Read review
“check if the phone in the room works”
 of 5 bubbles janesS6848MZ, 13 Nov 2016 | Read review
“join the club and get free wifi.”
  • Darwin waterfront
  • crisp clean and quiet
 of 5 bubbles KateC999, 18 Oct 2016 | Read review
5 of 5
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