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81 North Quay, Brisbane, Queensland 4000 Australia
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About

#41 of 174 hotels in Brisbane
Location
Cleanliness
Service
Value
Experience all the Sunshine State has to offer with W Brisbane, our premier hotel in Brisbane, Australia. Start your day at FIT gym, get perfectly pampered at AWAY Spa, or get some fresh air at WET Deck, our rooftop lounge with a pool, cocktail bar and views overlooking Brisbane River and the heart of the city. Cosmopolitan finesse is found in your spacious hotel room or suite, offering savoir faire amenities to reflect our location in Queensland.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Taxi service
Business Centre with Internet Access
Paid private parking on-site
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast in the room
Happy hour
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Telephone
VIP room facilities
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Luxury
Languages Spoken
English, French, Arabic, Chinese and 6 more
Hotel links
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579Reviews13Q+A97Room tips
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Sabrina N wrote a review Nov 2022
1 contribution
Being titanium, I got a complimentary upgrade and breakfast; those are great! The people there are very prompt and nice. We wanted a spa, and at the end of the day, they accommodated us for 30mins. It was sooo great! I would def stay again!
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Date of stay: November 2022
Value
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Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Haldon Philp, General Manager at W Brisbane
Responded 2 days ago
We’re so glad to hear that you had an amazing stay with us and thank you for being one of our fantastic Titanium Elite members! We hope to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dr_gasman88 wrote a review Jul 2022
Sydney, Australia81 contributions95 helpful votes
Hotel's Favourite
To return to your room to find a staff member in the corridor with your bags - having removed them from the room after another guest was checked in to the same room and complained that someone had left their luggage behind - is a somewhat disconcerting experience! Apparently a computer mishap had allowed this to occur, and fortunately my computer and other valuables were in the room safe - but the security implications of this error are obvious, and potentially very grave. To be fair, the hotel managed this well, with a room upgrade and breakfast, and kept me informed of the investigation into the incident, which they say was a one-off. Nonetheless, I made sure to use the room safe and the security lock on the room door for the remainder of my stay. The hotel itself is nicely located, 5 minutes walk from Queen Street Mall, with many rooms having fabulous river views. The rooms facing away from the river look directly into other high rise buildings, and are consequently somewhat lacking in natural light. As is the case with most W hotels, it does pride itself on its "cool vibe", and to a large extent it pulls it off. There are many excellent restaurants within the complex that houses the W, and several more within a short walk. A decent addition to the 5 star hotels of Brisbane and well worth checking out. Just lock the door!
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Date of stay: July 2022
Rooms
Cleanliness
Service
Room Tip: Opt for a river view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Haldon Philp, General Manager at W Brisbane
Responded 4 Aug 2022
Hello dr_gasman88 and thank you for taking the time to share the feedback following your recent stay. Whilst it was great to read that you enjoyed the hotel we were very sorry to hear of the miscommunication that occurred regarding the room confusion. We take the safety and security of our guests very seriously and addressed the system glitch immediately. Please be assured that we have shared your feedback with the necessary teams for review and training. Thank you again and we hope we will have the opportunity to welcome you in the future to ensure the service is seamless from start to finish to match the hotel’s stellar design.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yark60 wrote a review Nov 2022
Boat Harbour, Australia6 contributions
This is THE hotel of choice for my regular Brisbane business visits. Location is ideal, close to mall, convenient to taxi and other transport, and a short walk across the river if you choose. Room sizes a very good compared to other hotels and decor is bright and novel, makes it more interesting. I have always found rooms clean and well serviced. River view rooms are just that, and offer great views to Sth Brisbane. Hotel gym is a better standard than most with a good range of treadmills, steppers, bikes, weight machines and a reasonable range of dumbbells to moderate weight. A Concept2 PM5 rower would be a great addition! Staff welcoming and friendly.
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Haldon Philp, General Manager at W Brisbane
Responded 1 week ago
Wow thank you so much for the outstanding review! Your feedback as the hotel of choice in Brisbane has absolutely made our day! You certainly made the most of your stay with us experiencing all of our facilities and the incredible views of the Brissy River are a definite treat. We hope to welcome you back for another stay soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chris J "Mohawk" Reed wrote a review Nov 2022
Sentosa Island, Singapore1112 contributions684 helpful votes
Sublime hotel with fantastic views and suites to enjoy. Nice range of bars and restaurants, nice gym and spa and pool. Lovely people especially at the Living Room bar with Sophia and Alicia. Very central so it is easy to get to our GNR concert at Suncorp Stadium and walk back. Everything is nearby and travel is easy to the airport and beyond here too. Highly recommended, I will be back!
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Date of stay: November 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Haldon Philp, General Manager at W Brisbane
Responded 1 week ago
Thank you so much for the fantastic review Chris on both TripAdvisor and Google Reviews. We really appreciate it and we’re so excited to welcome you back on your next stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Milan/Adele Nikodem wrote a review Nov 2022
Perth, Australia12 contributions2 helpful votes
We recently had high tea at W Brisbane. We unfortunately did not enjoy some of the items served. I was pleasantly suprised when the chef phoned me personally to get feedback- inviting us back to try the Christmas high tea. Kudos to Robert for his excellent customer service - what a proud chef he is making sure customers enjoys the food he serves. We will definitely be back!
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Haldon Philp, General Manager at W Brisbane
Responded 2 weeks ago
Hi Milan, Thank you so much for taking the time to chat with our Head Chef and share your positive experience. We're so excited to welcome you back again to experience our Festive High Tea.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gloria G wrote a review Nov 2022
1 contribution
The staff are awesome So friendly and eager to please. ( except for Travis at the bar who would be more suited to maintenance so he doesn’t have to interact with guests . My three sisters and I were having a very special reunion after the passing of our mother. We are a cheerful group of women and we’re very much taken with the quirky decor and friendly staff, especially Jai(hope the spelling is correct) who could not do enough for us from the time we arrived till leaving for our cruise. We were lucky enough to meet Chunky Matthew who was there to train and observe the staff from all areas of the hotel. He added to the whole experience with his genuine courtesy and respect towards us. Thankyou and we will be back.
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Date of stay: November 2022
Value
Location
Service
Room Tip: No in-house movies but easy to set up streaming from my iPad.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Haldon Philp, General Manager at W Brisbane
Responded 2 weeks ago
Thank you for your review. We're thrilled that you enjoyed the design and the service given by our fantastic talent. Thank you for the feedback you have provided and please know that it has been shared with the relevant departments. We very much hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Oz1Sydney wrote a review Nov 2022
Greater Sydney, Australia70 contributions64 helpful votes
The W is very funky. Interesting furniture and decor. The staff are friendly and helpful. The vast Living Room bar feels like you are sitting in a hotel lobby, looking out into a brightly lit shopping centre. Darker drapes or smoked windows needed. The Wet Deck photographs well. In reality, the area feels cramped. The pool is undercover and the sun beds in the shade, squeezed together along one wall. The bar and balcony area is lovely, spacious and airy. Our corner room has a fabulous view of the river, Southbank and the new apartment building next door. The bathroom is cool but the shower runs hot and freezing cold. Disappointing to find Made in China, tested on animals toiletries. The in-room bar is a major feature but $88 for a bottle of minibar wine and $25 for cookies is just irritating. The W is new, swanky and in a good location but we probably wouldn’t stay here again.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Haldon Philp, General Manager at W Brisbane
Responded 3 weeks ago
Hi Oz1Sydney and thank you for your review following your recent stay. Whilst we're thrilled that you enjoyed the views from your guestroom, we apologize and are disappointed that we did not wow you in the other aspects of your stay. We really appreciate your feedback which has been shared with the team for follow-up as we are always striving for improvement. If there is an opportunity to discuss your feedback further please reach out to us at w.brisbane@whotels.com and we will arrange a time to give you a call. Thank you and I hope we will have the opportunity to welcome you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nutella wrote a review Nov 2022
Adelaide, Australia44 contributions16 helpful votes
My husband and I stayed at W Brisbane for our babymoon. From the moment we walked into the room there was a "WOW" effect from a special amenity thoughtfully prepared for us by Kez. We felt so spoiled and happy at the same time! Love the design of the hotel and stunning views of Brisbane river. We'd love to come back next time to experience Away Spa and spend more time by the pool. Highly recommend this place if you want to wind down and have a relaxed stay.
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Haldon Philp, General Manager at W Brisbane
Responded 4 weeks ago
We’re so glad to hear that you and your husband had an amazing stay with us and loved your babymoon getaway. Thank you so much for taking the time to share your positive experience and we will make sure to pass on your lovely comments to our talent.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TravelBlogAR wrote a review Nov 2022
Queensland, Australia53 contributions9 helpful votes
Really enjoyed visiting the W for a recent conference. The facilities are brilliant. Clean. Great and very accommodating staff. Ease of large group and break out group discussion areas. Great bar on the first floor.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Haldon Philp, General Manager at W Brisbane
Responded 4 weeks ago
We’re so glad to hear that you had an amazing stay with us and thank you for the kind words! We hope to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
annagierhart wrote a review Oct 2022
Saint Louis, Missouri8 contributions
Wonderful and beautiful place to stay! Great accommodations and very friendly and helpful staff! Went over the top to make it a nice experience for us :) various restaurants throughout the hotel provided and luxury pool area and spa! Accessible to other areas of downtown Brisbane as well
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Haldon Philp, General Manager at W Brisbane
Responded 18 Oct 2022
Thank you so much for the fantastic review! We are so pleased to hear you had such a wonderful experience with us and we’re so excited to welcome you back on your next stay in Brissy!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$256 - US$403 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaQueenslandBrisbane RegionBrisbane
NUMBER OF ROOMS
312
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W BRISBANE: UPDATED 2022 Hotel Reviews, Price Comparison and 1,050 Photos (Australia) - Tripadvisor

Frequently Asked Questions about W Brisbane
Which popular attractions are close to W Brisbane?
Nearby attractions include State Library Of Queensland (0.4 km), Breakout Brisbane (0.1 km), and Queensland Art Gallery (0.5 km).
What are some of the property amenities at W Brisbane?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at W Brisbane?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at W Brisbane?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at W Brisbane?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to W Brisbane?
Conveniently located restaurants include Betty's Burgers, Brew, and Donna Chang.
Are there opportunities to exercise at W Brisbane?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is W Brisbane located near the city centre?
Yes, it is 0.2 km away from the centre of Brisbane.
Does W Brisbane offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at W Brisbane?
The staff speaks multiple languages, including English, French, Chinese, Portuguese, Japanese, Thai, and Arabic.
Are there any historical sites close to W Brisbane?
Many travellers enjoy visiting Boggo Road Gaol (Jail) (2.8 km), Brisbane Arcade (0.4 km), and Newstead House (3.1 km).