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6 - 8 The Circuit Brisbane Airport, Brisbane, Queensland 4007 Australia
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Traveller (265)
Room & Suite (26)
Dining (16)

About

#54 of 172 hotels in Brisbane
Location
Cleanliness
Service
Value
Ideally positioned within the Brisbane Airport precinct, the property is conveniently located in between the Gateway Arterial roads and adjacent to DFO Shopping Centre. Featuring 157 modern rooms and suites, state of the art conference facilities, restaurant and bar, 24 hour reception and room service, and a large rooftop heated swimming pool. All rooms offer air conditioning, work desk, mini bar, tea and coffee making facilities and LCD TV. Catalina Restaurant and Bar serves contemporary Australian cuisine and features a stylish bar with separate lounge area. For your relaxation the hotel offers a massage service, gymnasium overlooking the action of the airport, sauna and magnificent roof top relaxation terrace with glass sided lap pool. Explore the nearby attractions like the excitement of Eagle Farm and Doomben Race Courses, the city’s grandest extravaganzas at the Brisbane Entertainment Centre and the exclusive dining and shopping precinct at Portside Wharf and Cruise Terminal.
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Property amenities
Parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Airport transportation
Business Centre with Internet Access
Wifi
Paid wifi
Rooftop pool
Outdoor pool
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
On-demand films
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
2480Reviews18Q+A100Room tips
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tezza012019 wrote a review Yesterday
Burnett Heads, Australia2 contributions
We arrived at the Novotel to check in and were greeted by smiling and friendly staff. Check in was quick and easy as was checkout. The food was terrific and reasonably priced. The restaurant staff were very friendly and willing to have a chat. The Hotel Manager was also very helpful. Would willingly recommend this motel.
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Review collected in partnership with Accorhotels.com
Date of stay: August 2022
Value
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This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
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Journey282459 wrote a review 9 Aug
brisbane2 contributions
We recently stayed one night at the Novotel Brisbane Airport and the accessible room is one of the best I've stayed in. The bed was at transfer height and the bathroom is large and made for shower accessibility rather than a small retro fit that you can't turn around in.
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Review collected in partnership with Accorhotels.com
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Any Nie, General Manager at Novotel Brisbane Airport
Responded 6 days ago
Dear Journey282459. Thank you for providing a review regarding your recent stay at the Novotel Brisbane Airport. I am delighted to read about your pleasant experience in one of our spacious accessible rooms and that you appreciated the fundamentals in place to ensure that you were comfortable during your stay with us. We hope to have the opportunity to welcome you back in the near future. Kind Regards, Andy Nie, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
R4705BLcarolined wrote a review Jul 2022
Henderson, New Zealand127 contributions17 helpful votes
When we went to stay for 3 nights it had only been reopened for 1 week. Practically all new staff. It had been a covid isolation facility so therefore complete redo. Everything was fresh. A couple of minor details they need to attend to otherwise fantastic. 10 min drive to the airport.
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: Let them know if issues, New staff so learning. Be patient with them all.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Any Nie, General Manager at Novotel Brisbane Airport
Responded 2 weeks ago
Dear R4705BLcarolined, Thank you for providing a review regarding your recent stay at the Novotel Brisbane Airport. It is wonderful to hear you experienced a comfortable stay and enjoyed the refreshed hotel facilities. We look forward to welcoming you back to the hotel in the near future. Kind Regards, Andy Nie, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SamanthaPLM wrote a review Dec 2020
1 contribution
The staff have been absolutely amazing and we've been blessed to be assigned here for our 14 day quarantine. Everyone was more than accommodating to our needs, especially with a 2yo who had no clue why we were locked in a room for 14 days. Best staff experience of any hotel we've stayed in! We want to especially thank Thersha, she has been our angel!
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Date of stay: November 2020
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Andy Nie, General Manager at Novotel Brisbane Airport
Responded 6 Dec 2020
Dear SPelmusi, Thank-you so much for taking the time to provide feedback on your recent stay at the Novotel Brisbane Airport. It is pleasing to hear that although the stay wasn't under normal circumstances, you enjoyed your experience. I will be sure to share your feedback with team as well at Tersia! Best regards, Andy Nie General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jane McBride wrote a review Nov 2020
Brisbane, Australia26 contributions3 helpful votes
I'm about to finish my 14 day mandatory hotel quarantine in Brisbane and I can't say enough good things about this hotel. If you end up here you have scored the jackpotl. It is right near the airport train but I didn't even know this until I heard the train during one of my fresh air breaks on the rooftop because they have done such a good job with the soundproofing. The room was very clean - I know because when I swept and then wiped the floors one week in (with the complimentary cleaning set) all the dust was mine. My room had lots of floor to ceiling windows so plenty of natural light and a nice view to the southwest so a beautiful sunset every single evening. Because none of the rooms have balconies the Qld Police kindly facilitated several exercise and fresh air breaks for us everyday (until our COVID tests on Day#10 after which we have been room bound). They felt sorry for me being in Q and I felt sorry for them having to escort and watch us exercise "in the yard". They are champions and thank you to Qld Health for funding this (and our laundry expenses). It makes such a huge difference. We had a completely new menu every three days with three seperate options (plus a kids menu which also usually looked good) per meal and choice of two delivery times. WIFI is fine and apparently staff will go and shop for guests at the nearly Woolies for guests but I didn't need them to do this for me because the meals were fine (and they included some snacks likes nuts, cherry ripes and occasionally chips) and friends and family were able to drop off any incidentals that I needed. The hotel has some suites and they seem to go to the people with kids or who need to work while they are in quarantine etc so it is worth asking when you check in. I managed to get one and I'm sure having the extra space made a big difference to my well-being. Finally, I cannot fault any of the staff i had contact with, directly or indirectly. The roof top and basement exercise area were always clean, the food well-considered, nicely presented and good to eat, new towels etc and laundry services were prompt and professional and the reception staff impeccable. They were never ever short or grumpy and I had plenty of requests and they followed up every single time. I can only imagine how hard that job would get sometimes. I look forward to staying here again and enjoying the pool and the restaurants and the local shopping opportunities (DFO, ASICS, Woolworths)! All in all it felt like a wellness retreat - admittedly in part because I decided not drink any alcohol and to try and eat healthily while in quarantine but amazing that the hotel was able to facilitate that. I would recommend this hotel to anyone.
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Date of stay: November 2020
Rooms
Location
Service
Room Tip: Southwest facing rooms good for sunset. All rooms quiet i think. Suite rooms obviously more...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Andy Nie, General Manager at Novotel Brisbane Airport
Responded 15 Nov 2020
Dear JanetLizMcB, Thank-you so much for taking the time to provide feedback on your recent stay at the Novotel Brisbane Airport. We understand this is a difficult time so we are so pleased to hear your positive comments, especially in regards to the team members. I will be sure to share your feedback with our team as this is the standard of service we aim to provide. We look forward to welcoming you back to the hotel in the future, under more enjoyable circumstances. Best regards, Andy Nie General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arran B wrote a review Jun 2020
2 contributions1 helpful vote
Rooms are good for a night's stay as they are likely intended to be built for but staying in a room that size for 14 days, no opening window and only get to the roof top once a day for exercise where the pool is out of order due to a leak. WIFI is terrible. I flew from Papua New Guinea where I work on a remote island and the internet there is far better then the hotel. Telstra phone signal is not much better so hotspot from the phone is useless unless you have an Optus service. This is a common topic of the frustrated guests on the tiny tiled rooftop
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Date of stay: June 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Andy Nie, General Manager at Novotel Brisbane Airport
Responded 14 Jun 2020
Dear 805arran, Thank-you for taking the time to provide feedback on your recent stay at the hotel. We understand it is a difficult time and we are disappointed to hear of your experience relating to the WiFi. Please be assured the team are working on resolving any issues with connectivity. Best regards, Andy Nie General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
graabar wrote a review May 2020
4 contributions
I was sent here for my quarantine period after arriving from overseas. What a pleasure it was to stay here. The staff made our stay as comfortable as possible whom also went to the supermarket for me to get what I needed. The food was good with three choices for every meal. Thanks for everything!
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Date of stay: May 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Andy Nie, General Manager at Novotel Brisbane Airport
Responded 21 May 2020
Dear graabar, We appreciate you taking the time to provide such lovely feedback on your recent stay at the Novotel Brisbane Airport. It is great to hear you enjoyed a comfortable stay during your time at the hotel. I will be sure to share your feedback with the team as this is the level of service they are striving to achieve for all our valued guests during this time. Best regards, Andy Nie General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adam T wrote a review May 2020
Los Angeles, California2 contributions1 helpful vote
Was staying during Coronovirus time, so an unusual time. The room was nice, clean & comfortable. Located across the road from Woolworths, Dan Murphy and Jett Fitness. What distinguishes this hotel from many others was the customer service: going WAY above and beyond, and they had fast and efficient responses to requests. Food was pretty tasty. Thersia at the front desk is a star worker, but all were great. They even put in for a lockdown birthday cake for me. Terrific. :)
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Date of stay: May 2020
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Andy Nie, General Manager at Novotel Brisbane Airport
Responded 17 May 2020
Dear J2109OPadamt, Thank-you for taking the time to provide feedback on your recent stay at the Novotel Brisbane Airport. I am glad we could provide you a comfortable stay during these unusual times. We will be sure to pass on your fantastic feedback regarding the service to Thersia and the whole team. Best regards, Andy Nie General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mollie4 wrote a review Apr 2020
Blyth, Northumberland, UK220 contributions128 helpful votes
we were taken to this hotel to spend several hours after leaving our ship until it was time to go to the airport for our flight, the place was very nice and very clean, staff were pleasant and food was very good, we were all in a function room and were given sandwiches, fruit and tea, coffee and soft drinks on arrival and then before we left for the airport there was a buffet of hot food, curry, fish and chips etc it was all very nice and well cooked and presented. There was a shopping centre just five mins walk away which was ideal to fill in a bit of time, it made a relaxing end to our stay before heading for the long flight home - it looked as though it would be a good hotel to stay overnight and very handy for the airport.
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Date of stay: February 2020
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Glenn Thomas, General Manager at Novotel Brisbane Airport
Responded 20 Apr 2020
Dear Mollie4, Thank-you so much for taking the time to provide feedback on your recent stay at the Novotel Brisbane Airport. It is wonderful to hear you the hotel's convenient location, friendly service and dining experience contributed to a pleasant visit. We are pleased you were able to relax at the hotel for a couple of hours before heading to the airport. We hope to welcome you back to the hotel in the future for a longer stay. Best regards, Andy Nie General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bengold90 wrote a review Mar 2020
427 contributions132 helpful votes
The hotel is well-located if you are traveling and want to find a nice spot next to the airport. You also have a good restaurant in the lobby, with multiple options, and close to the hotel is a Woolworths and small shopping center too if you need anything. The rooms are clean, they use Fairtrade products for the bathroom as well which is great. They had turned off the AC in the room for so it was a bit humid in my room before getting there but an overall great experience.
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Date of stay: March 2020
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Glenn Thomas, General Manager at Novotel Brisbane Airport
Responded 8 Mar 2020
Dear bengold90, Thank-you so much for taking the time to provide feedback on your recent stay at the Novotel Brisbane Airport. It is wonderful to hear you enjoyed the hotel's convenient location and meals in the Catalina Restaurant. We hope to welcome you back to the hotel in the future. Best regards, Andy Nie General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$157 - US$195 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel brisbane airport hotel brisbane
LOCATION
AustraliaQueenslandBrisbane RegionBrisbane
NUMBER OF ROOMS
157
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Frequently Asked Questions about Novotel Brisbane Airport
Which popular attractions are close to Novotel Brisbane Airport?
Nearby attractions include Circus Arts (0.2 km), Direct Factory Outlets (0.2 km), and Woolworths (0.04 km).
What are some of the property amenities at Novotel Brisbane Airport?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Novotel Brisbane Airport?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Brisbane Airport?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Novotel Brisbane Airport?
Yes, parking is available to guests.
What are some restaurants close to Novotel Brisbane Airport?
Conveniently located restaurants include Catalina Restaurant, Transit Tavern, and Cafe Cherry Beans.
Are there opportunities to exercise at Novotel Brisbane Airport?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Novotel Brisbane Airport have an airport shuttle?
Yes, Novotel Brisbane Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Novotel Brisbane Airport have airport transportation?
Yes, Novotel Brisbane Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Brisbane Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Brisbane Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.