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    Hotel Jen Brisbane By Shangri-La

    159 Roma St, Brisbane, Queensland 4000, Australia
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    1 room, 2 adults, 0 children
     4 people are viewing this hotel
    US$118
    US$98
    SAVE US$20
    US$99
    US$99
    Traveller (219)
    Room & Suite (244)
    Dining (45)
    Overview
    • Excellent39%
    • Very good44%
    • Average12%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “traders hotel” (56 reviews)
    “train station” (103 reviews)
    “nest restaurant” (23 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Jen Brisbane By Shangri-La
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,111)
    There are newer reviews for Hotel Jen Brisbane By Shangri-La
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    21 - 25 of 1,078 reviews

    Reviewed 25 August 2017 via mobile

    Our check in process were most welcoming experiences thanks to the service provided by Scott. During our visit, they were undergoing a renovation. However, we have not experience any major issue. The view of the city from our room were great and the location of...More

    Thank Ah-Wah-d
    Response from Zac H, General Manager at Hotel Jen Brisbane By Shangri-LaResponded 8 September 2017

    Dear Ah-Wah-d, Thank you for the well compliments. Indeed, people are and will always be paramount to the success of any business - we are proud to have a team that propels the brand forward whilst delivering that "Jen" feeling to guests like you and...More

    Reviewed 22 August 2017

    Fabulous hotel right at Roma train station. Great staff . Spotless rooms. Awesome breakfast egg and bacon roll and good coffee . $10 . Could not fault this hotel my sister caught bus to Noosa and I got train to airport. So easyMore

    Review collected in partnership with shangri-la.com
    Thank Sue T
    Response from Zac H, General Manager at Hotel Jen Brisbane By Shangri-LaResponded 8 September 2017

    Dear Sue T, Thank you for staying at Hotel Jen and taking the time to review your experience. We are really pleased to have been able to leave a lasting impression on you. Looking forward to welcoming you back in the near future. Kind Regards,...More

    Reviewed 20 August 2017

    If you staying in Brisbane for a short visit and need to get to Airport without the worry this Hotel is next to Roma Street Railway Station with travel time only 20 minutes to Airport.The rooms are small and can be noisy with trains travelling...More

    Thank BJ77CHA
    Response from Zac H, General Manager at Hotel Jen Brisbane By Shangri-LaResponded 8 September 2017

    Dear BJ77CHA, Thank you for sharing your encouraging review of Hotel Jen Brisbane. Make sure next time you stay you try our Room Service menu which has a variety of non-Asian dishes. I look forward to welcoming you back soon. Have a great day. Kind...More

    Reviewed 16 August 2017

    Good location right above roma street. The hotel restaurant (nest) does a really great buffet breakfast but to get the $19 per person deal you need to book when you check in. The doona is not good. WE turned the AIr con down to 18...More

    Thank Rosemary H
    Response from Zac H, General Manager at Hotel Jen Brisbane By Shangri-LaResponded 8 September 2017

    Dear Rosemary H, Thanks for taking the time to let us know about your recent stay with us and the issues regarding your bedding. I have shared your comments on the bedding with our Housekeeping Manager so we may learn and improve where require. I...More

    Reviewed 15 August 2017

    Nice that they supply capsule coffee machine in room. Extra Toiletries providing toothbrush and toothpaste And the Nest Restaurant serves a Very Good Breakfast with lots of good Fresh Fruit such as Passion fruits and have Pancake Machine

    Thank Annemarie M
    Response from Zac H, General Manager at Hotel Jen Brisbane By Shangri-LaResponded 8 September 2017

    Dear Annemarie M, Thank you for your review of Hotel Jen Brisbane. We’re glad you enjoyed your stay with us. We look forward to seeing you again soon. Kind Regards, Zac Hope General Manager

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$92 - US$248 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 Family Hotel in Brisbane
    • #19 Romantic Hotel in Brisbane
    • #24 Business Hotel in Brisbane
    • #35 Luxury Hotel in Brisbane
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 191
    • Reservation Options
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    • Location
    • Australia >
    • Queensland >
    • Brisbane Region >
    • Brisbane
    • Also Known As
    • Holiday Inn Brisbane Hotel Brisbane ,
    • Brisbane Holiday Inn
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    Traveller (219)
    Room & Suite (244)
    Dining (45)
    Hotel & Grounds (184)
    Bathroom (13)
    Family and Play Areas (2)
    Business Centre & Event Rooms (1)
    Nearby
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    .29 km away
     
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    .38 km away
     
    Nearby Restaurants
    Public
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    .25 km away
    Nest on Roma Street
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    .06 km away
    Guilty Rogue Public House
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    Noodle & Donburi
    81 reviews
    .17 km away
    Nearby Attractions
    Roma Street Parkland
    2,354 reviews
    .47 km away
    City Hall
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    .41 km away
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    Ask a question
    Questions & Answers
    sandraferrara
    5 October 2017|
    AnswerShow all 6 answers
    Response from 01tab | Reviewed this property |
    No mate
    0
    Votes
    jehanne L
    30 June 2017|
    AnswerShow all 9 answers
    Response from stuart c | Reviewed this property |
    Yes, there are in room facilities to do this.
    2
    Votes
    annierocky
    21 May 2017|
    AnswerShow all 7 answers
    Response from ToTravelIsBrilliant | Reviewed this property |
    Sounds like there are different options, we had a good sized bathroom with a bath and a shower. Good advice from others to stated your requirements when you book.
    0
    Votes
    Room Tips
    "I think most rooms are quiet"
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    "Rooms on station side a little noisier (manageable) but great for railfans; those on other side offer city..."
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    "Ask for a street view or something away from the train side.... I was on the 10th floor and it was noisy"
    Read review
    "Ask for a room on the city side away from station side it will be quieter. book breakfast when you check in..."
    Read review
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