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04/06/2017 05/06/2017
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    Hotel Jen Brisbane By Shangri-La

    159 Roma St, Brisbane, Queensland 4000, Australia
    Hotel website
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    Savings alert: 14% below average rate
    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$81
          US$81
          US$81
          Traveller (183)
          Room & Suite (240)
          Dining (43)
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          Overview
          • Excellent39%
          • Very good42%
          • Average12%
          • Poor3%
          • Terrible2%
          Travellers talk about
          “traders hotel” (54 reviews)
          “train station” (93 reviews)
          “holiday inn” (23 reviews)
          Free Wifi
          Breakfast Buffet
          Air Conditioning
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Babysitting
          4.5 Star Hotel
          All hotel details
          Offers from Hotel Jen Brisbane By Shangri-La
          Special Offer: Book Direct and Save
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          ibis Brisbane
          1,514 reviews
          #58 of 157 hotels in Brisbane
           
          Four Points by Sheraton Brisbane
          853 reviews
          #44 of 157 hotels in Brisbane
           
          Grand Chancellor Brisbane
          1,456 reviews
          #27 of 157 hotels in Brisbane
           
          Ibis Styles Brisbane Elizabeth Street
          542 reviews
          #41 of 157 hotels in Brisbane
           
          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (1,005)
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          61 - 65 of 1,005 reviews

          Reviewed 26 February 2017

          I couldn't fault this stay - we were updgraded to an executive room which was gigantic. Lovely king bed, nicely decorated and very clean room huge bathroom, very helpful staff. We had a buffet breakfast at the Nest Restaurant included in this stay - this...More

          1  Thank Ryokoka
          Response from Jen H, General Manager at Hotel Jen Brisbane By Shangri-La

          Dear Ryokoka, Thank you for sharing your positive review with us during your recent stay at Hotel Jen Brisbane. These comments will only enhance the already smiling faces of the Hotel Jen team as they continue to offer that and deliver that “Jen” feeling. I...More

          Reviewed 25 February 2017

          Very happy with my room, price was right and location was brilliant right on top of the Roma Street Transit Centre (trains and buses). Bed comfy, complimentary water, great bathroom, very clean. Slight issues (1) pre-paid breakfast (tried to charge me for two on checkout...More

          Thank Zeddog
          Response from Jen H, General Manager at Hotel Jen Brisbane By Shangri-La

          Dear Zeddog, Thank you for your review and feedback which we take on board. I am sorry that you were not fully satisfied with your experience. I have shared your comments on your breakfast experience with those responsible so we may learn and improve where...More

          Reviewed 23 February 2017

          We had a clean room, a very comfortable bed and friendly staff. Car parking was very expensive at $36 a night. We didn't use the dining areas as we only stayed overnight but friends have recommended themMore

          Review collected in partnership with shangri-la.com
          Thank margaretec2017
          Response from Jen H, General Manager at Hotel Jen Brisbane By Shangri-La

          Dear margaretec2017, Thank you very much for taking the time to provide valuable feedback! We clearly appreciate it and I am sorry that your experience with car parking pricings was not that of a positive one. The hotel carpark is operated by a third party...More

          Reviewed 23 February 2017

          Room was spotless, comfortable and bed was great. King room 17 floor. Nice addition to have a pod machine and take away cups for a coffee on the go in the room, and water Didn't get to use any facilities as was a flying work...More

          Review collected in partnership with shangri-la.com
          1  Thank Hobrgo
          Response from Jen H, General Manager at Hotel Jen Brisbane By Shangri-La

          Dear Hobrgo, These comments will only enhance the already smiling faces of the Hotel Jen team as they continue to offer that and deliver that “Jen” feeling. I look forward to welcoming you back soon and have a great day. Kind Regards, Zac Hope General...More

          Reviewed 23 February 2017

          This place is the most convenient in Brisbane, as it is situated above the Roma Street transit centre, allowing for easy 24/7 access to buses and trains. Which is why I usually stay here, however, during the last three visits, the hotel has been getting...More

          Thank KathleenGaza
          Response from Jen H, General Manager at Hotel Jen Brisbane By Shangri-La

          Dear KathleenGaza, Thank you very much for taking the time to provide valuable feedback! We clearly appreciate it and I am sorry that your experience was not fully in line with your expectations. We are committed to providing the best service and product to all...More

          ibis Brisbane
          1,514 reviews
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          853 reviews
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          Ibis Styles Brisbane Elizabeth Street
          542 reviews
          #41 of 157 hotels in Brisbane
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Room Service
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Multilingual Staff
          • Banquet Room
          • Conference Facilities
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Things to do
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          Details
          • Price range
          • US$78 - US$197 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #14 Family Hotel in Brisbane
          • #19 Romantic Hotel in Brisbane
          • #23 Business Hotel in Brisbane
          • #32 Luxury Hotel in Brisbane
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Accessible rooms ,
          • Family Rooms
          • Number of rooms
          • 191
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Shangri-La Hotels and Resorts, Hotels.com, Travelocity, Orbitz, Cancelon, Agoda, Priceline, Cheap Tickets, Hotwire, TripOnline SA, HotelQuickly and HRS so you can book your Hotel Jen Brisbane By Shangri-La reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Australia >
          • Queensland >
          • Brisbane Region >
          • Brisbane
          • Also Known As
          • Holiday Inn Brisbane Hotel Brisbane ,
          • Brisbane Holiday Inn
          Add Photo Photos
          Traveller (183)
          Room & Suite (240)
          Dining (43)
          Hotel & Grounds (154)
          Bathroom (13)
          Family and Play Areas (2)
          Business Centre & Event Rooms (1)
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          Nearby Restaurants
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          Nearby Attractions
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          Questions & AnswersAsk a question
          annierocky
          Are there walk in showers not in bath
          21 May 2017|
          Answer Show all 7 answers
          Response from ToTravelIsBrilliant | Reviewed this property |
          Sounds like there are different options, we had a good sized bathroom with a bath and a shower. Good advice from others to stated your requirements when you book.
          0
          Votes
          jehanne L
          Is this hotel within walking distance of QPAC?
          17 May 2017|
          Answer Show all 7 answers
          Response from Dean M | Reviewed this property |
          Yes - about 15 minute walk - Hotel Jen is in a very good location - also walking distance from centre with shops bars restaurants etc... have a nice time !!!
          1
          Vote
          Ivy G
          How much is one day parking and does it allow for multiple access per day?
          10 April 2017|
          Answer Show all 5 answers
          Response from Jen H | Property representative |
          Good morning, Thank you for your query. Our parking cost is $36.00 per day. This allows for multiple access, but you must validate the ticket at our Front Office upon arrival. If you have any other questions, please let... More
          1
          Vote
          Room Tips
          "Ask for River side.We ended up facing the railway station but not in room for anything but sleeping"
          Read review
          "Opt for a room overlooking the city."
          Read review
          "I can only give advice on room 1506, great view of river, quiet, comfortable"
          Read review
          "room not facing train station"
          Read review
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