We visited for a birthday celebration and it was the perfect getaway from our quiet costal lifestyle. The room was cosy and clean. Kurk at reception was exceptional, super welcoming and went above and beyond by organising a reservation at a rooftop bar for us, after our dinner reservation.
We spent nearly 8 weeks at this amazing location due to flooding. You would think that after 2 weeks the novelty would wear off, nope, it became home to us. The amiable and united staff, from the GM, Roberto to front desk (Amber, Oliver, Anneke etc) lead by the amazing Captain Kirk, their Ops Mgr Kurt, F&B (Reuben, Santosh, Maya, Dominic & too many more names to mention), Chef Jamie and his kitchen staff as well as Anna head of housekeeping & her attention to detail staff .... were all welcoming, kind, patient and friendly day in day out. We had our beloved elderly husky with us and she was the star of the hotel. We experienced everything there was to be had during our time ie: martini hour (night after night!); dinner, breakfast, lunches, high tea, martini lunch etc - all served with enthusiasm and flair. We checked out yesterday and already miss everyone. We'll definitely we back when renovations commence, and expect an invitation to the staff Christmas party ;-)…
The Inchcolm is a small boutique hotel conveniently located on the edge of the CBD, with an exit from Central Station almost directly opposite the hotel. It's a pleasant 10 minute walk into Queen Street Mall, with a bit of a hill on the return journey. The staff are very welcoming and helpful, and the happy hour martinis are a great way to kick off the evening. There appears to be two wings to the hotel - the old wing (in the heritage medical building, re-purposed into hotel rooms), and a newer, purpose-built wing towards the rear of the building. I've stayed in both sections, and would definitely express a preference for the newer wing. The heritage wing, whilst perhaps a little more romantic, suffers from the common affliction found in many repurposed hotels - noise. The double glazing is relatively effective, but plumbing noises and transmitted sounds from adjacent rooms and the corridor can lead to an interrupted sleep. Food-wise, the Inchcolm could be a destination in itself. The Moreton Bay bug pasta is to die for, and the 24 hour room service menu provides some tasty snacks for the night owls Overall, a unique and friendly hotel and a good alternative to the generic chain hotels - but, if a peaceful sleep is a necessity, opt for the newer wing!…
My boss accidently booked us for the wrong night and oddly on 3 seperate bookings. KIRK the magician with the meticulous brows, came to our rescue and located the 3 seperate bookings on wrong dates and managed to bring our booking forward, honouring the rate and saving us incredible stress! The rooms were given were SO COOL!!!! I stayed in the Loft and it was special an funky, so huge with a luxurious bathroom. I was so impressed. I am def coming back after the incredible service and the cool room AND the GF truffle fries.
We stayed for a week in this very different boutique hotel and it was great The staff were friendly and nothing too much trouble for them plus the Interaction at the nightly customer drink catch up was delightful Our room was spacious and comfortable and food at the hotel good If you want something a little different then do give it a try
Facilities A1. When we arrived were rewarded with an upgrade. Staff extremely helpful, friendly and polite. Held our bags before check-in. Delivered them to our room on the 4th floor. A large room, over 2 levels, very comfortable bed. Loved the lolly jars in the foyer.
Very cool, centrally located welcoming hotel that gets my highest recommendation. After a looooong journey from Abu Dhabi via Melbourne, what a relief to let myself into my beautiful room and find a comfortable bed and great music playing… softest sheets, great pillows… a fab sleep. Staff were very accommodating and helpful - good relaxed but nothing is too much trouble, helpful vibe. Breakfast was so good I had the same thing twice (avocado on sourdough). Love the vintage feel (cool lift!) with a keen eye for modern design twist. Bar is good and the drinks excellent. Stay here - you won’t be disappointed.
From my very first phone call to query availably Annika set the tone. She was so helpful & charming I eliminated the other two hotel options I had shortlisted for our visit to Brisbane. It was an added bonus c/- of Annika also, that we learnt we could catch the Airport train directly to the hotel in 35 minute. She said it was a I minute walk & she was correct. It was all too easy. From there we decided to have every meal in the hotel as there weren't heaps of choices open locally & it was a very chilly weekend. Another good decision. The dining menu is delicious. The waitstaff serving us were knowledgeable & efficient. We would definitely return to the Inchcolm on another occasion. Excellent staff & location.
I booked a two night stay at this hotel via the Ovolo website. Normally, I book through a third party portal such as Booking.com as I like the flexibility. But, I was persuaded by the hotel website statement that said cancellations would incur 'the smallest of fees. No stress, no BS'. Unfortunately it was all BS. I had to cancel 16 days out and was billed $150, 20% of the total accommodation cost. In addition, this hotel bills you immediately on booking for the full amount. The hotel is also unresponsive. It took 3 emails to get someone to confirm my cancellation. When I complained about the cancellation fee I received no response at all. Avoid at all costs. They take your money and don't care about guests at all.
The moody vibe of this well appointed hotel created a warm and inviting atmosphere. I loved the decor, location and particularly enjoyed the martini's in the bar! Highly recommend for your next Brisbane City stay.