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Was in Brisbane for a family wedding and wanted accommodation close to reception with car parking. Let us have our room early to prepare for wedding as our timing was tight. Car parking was secure (underneath the premises) and once in garage there is a...More
Finally stayed in Room 38 for two nights after two other rooms were rejected due to cleaning issues and broken handles on cupboards. At the top of the stairs, right above the kitchen with the stair door propped open we were greeted with a very...More
Thank Lyn P
Response from BestWestern397, Front Office Manager at Best Western Plus Gregory Terrace BrisbaneResponded 1 week ago
Thank you for taking the time to review you stay
What an unfortunate event for us all with regards to the kitchen extractor fan, I understand you were here when it decided to throw a blade (that horrid noise that woke you), thankfully our electrician...More
Perfect for what we required for our overnight stay in Brisbane. Family of four; easy to locate, undercover parking, large room with clean facilities. Friendly and helpful staff. Great little restaurant with delicious main meals.
Review collected in partnership with Best Western
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Response from BestWestern397, Front Office Manager at Best Western Plus Gregory Terrace BrisbaneResponded 3 weeks ago
Thank you Tracey & Pete
We are thrilled you enjoyed your stay and hope to see you again.
gt's new menu starts in a week ....yum
We had two rooms at this Best Western and we have nothing but compliments. To start with the customer service from the lady on the front desk and (then) the kitchen was exceptional. She was happy to serve us and nothing was a problem. The...More
Thank K R
Response from BestWestern397, Guest Relations Manager at Best Western Plus Gregory Terrace BrisbaneResponded 3 weeks ago
We are pleased our staff looked after you and you enjoyed our service and facilities. We hope to welcome you back soon
Our room had been recently redecorated and had some nice views of downtown Brisbane. But the lack of cleanliness and customer service made our stay terrible. The carpets were stained, but worse of all, there were toiletries left in the shower from the previous visitors....More
Thank Heidi F
Response from BestWestern397, Front Office Manager at Best Western Plus Gregory Terrace BrisbaneResponded 4 weeks ago
Thank you, Heidi for taking the time to review your experience with us, we appreciate your feedback. Your comments are very disturbing to us and we will be investigating this matter. On behalf of the entire team I would like to apologise for not meeting...More
US$83 - US$137 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#34 Romantic Hotel in Brisbane
#80 Luxury Hotel in Brisbane
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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What is the cheapest way to get from the airport to the hotel?
7 March 2017|
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Response from BestWestern397 | Property representative |
The cheapest way is to book a bus transfer with ConXion
$20 approx for 1 person one way
$30 approx for 2 people one way
It is cheaper again if you book a return transfer
All rates are available on their website