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Mercure Brisbane

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Mercure Brisbane
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1,640 Reviews from our TripAdvisor Community

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Showing 1,575: English reviews
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Bribane
Reviewed 2 days ago NEW

We are regular guests at Mercure and always feel like royalty. This last time was even better with upgrades and being looked after like we were , we felt like family. The meal at the restaurant on Friday night was excellent and the service all through the weekend was first class. We will return when ever we are able.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank bcscbrisbane
Sydney, Australia
Reviewed 3 days ago NEW

I spent a couple of nights here on a recent business trip. Staff were friendly and helpful. My room was comfortable and well-equipped, with a modern vibe and river views. I particularly liked the breakfast area: a relaxed cafe-style space, great for catching up on emails over a buffet breakfast :-)

Review collected in partnership with Accorhotels.com
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Thank juliadeb
Auckland Region, New Zealand
Reviewed 3 days ago NEW

Have stayed at The Mercure several times over the years. Each time the service has been excellent, the cleanliness and layout of the rooms very good. The front desk service is excellent. This visit we had an issue with very noisy neighbours. On raising the issue with staff we were immediately given another room away from the noise. Advice was...

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Thank MrandMrsP2014
Brisbane, Australia
Reviewed 4 days ago NEW

We stayed here for a night for our 20th wedding anniversary. We were not greeted when we arrived in the foyer, and when we were, we waited for ages - along with others to be served. We were given an 'upgrade' - BUT - The rooms were on the small side ( I wonder what they normal rooms were like)...

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1Thank Patkym
Reviewed 4 days ago NEWvia mobile

Very handy location to train stations and Shopping. Room was small but comfortable and well kept. Reception were very helpful and allowed us to check in early which was very much appreciated. Towels provided for the pool area. Only downfall was our car didn't fit under the 1.8m limit and we had to find parking elsewhere. Thankfully there was another...

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Thank Karen O
Biloela, Australia
Reviewed 5 days ago NEWvia mobile

We had booked a standard room. On arrival the guy on reception(Peter )had trouble finding our reservation. ( I must have mumbled). To compensate he placed us in the premium suite on the top floor with beautiful views overlooking the Brisbane river. He was so gracious and excited to be able to offer us more. We ordered room service which...

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Helpful?
Thank Redaly67
Brett H, Manager at Mercure Brisbane, responded to this review

Hi Redaly67 Great to hear that your latest stay was an enjoyable one and thanks for your loyalty. I sorry for the small issue and check in, I glad peter was able to help. We'll definitely discuss your comments with the restaurant and we hope you will return on a future occasion to experience our true level of hospitality. Many...

Gold Coast, Australia
Reviewed 6 days ago NEW

I always stay at the Mercure if I need to be in Brisbane for work or pleasure. It is very close to the State and Commonwealth Courts and a short walk over the bridge to the many delightful restaurants and cultural attractions at Southbank. Or a short walk along George Street to the Casino. Parking is good and secure on...

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Helpful?
Thank SonyaBQld
Mr_Brett_Hutson, Manager at Mercure Brisbane, responded to this review

Hi SonyaBQld, great to hear that your latest stay was an enjoyable one and thanks for your loyalty. I so glad to hear we tick all the boxers you are after when you travel to Brisbane. I will defiantly pass on you comment to the team as I am sure they will appreciate the feedback. Many thanks for the review.

Melbourne, Australia
Reviewed 6 days ago NEWvia mobile

Great location. Parking underneath hotel. Friendly attentive staff. Great food, 24 hour room service. Great for jogging near the river. Well appointed room. C Enteral cbd location. Will come back again for sure.

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Helpful?
Thank r0bertscull
Mr_Brett_Hutson, Manager at Mercure Brisbane, responded to this review

Hi r0bertscull, many thanks for your review. It's great to hear that you enjoyed our room service offering and our location when you stayed recently. I might see you out jogging ext time you are in town. It is also my morning running track. Cheers Brett

Fiji
Reviewed 1 week ago via mobile

Checked in late last night after not been able to find a room, receptionist was very helpful and found me a room, breakfast was pretty good for what it is! Poached eggs looked over cooked but it was perfectly runny and one of the best I've had! The hotel building is older but has modern finishing and very well kept!...

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Helpful?
Thank DennisWah
Mr_Brett_Hutson, Manager at Mercure Brisbane, responded to this review

DennisWah, thanks for letting us know about your stay and it's good to hear you had an enjoyable time and you enjoyed our modest little Gym. Trust we will see you again in the near future. Thanks

Sydney, New South Wales, Australia
Reviewed 1 week ago

Check in: I had booked through the official website, proceeded with online check in, received confirmation SMS that my room was ready. When I arrived at the hotel to pick up my key, it wasn't ready. I had to wait while they retrieved my booking, issued the keys and put together the welcome pack. At least the staff were apologetic...

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Helpful?
Thank Phillip Q
Brett H, Manager at Mercure Brisbane, responded to this review

Phillip, thank you for the feedback. I am so sorry we let you down in so many ways and most of these were avoidable. I can understand your frustration with our car park and for that I do apologies. As for the check-in process and state of your room that is just unacceptable. This has been a major error with...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Situated on the banks of the Brisbane River is Mercure Brisbane.The hotel offers 194 guests guest rooms and suites, 11 conferenceand meeting rooms, a restaurant, bar, pool, and sauna. For business,conference, and leisure guests, this Brisbane city hotel is just stepsfrom the Queen Street Mall, Southbank cultural precinct, the BrisbaneConvention and Exhibition Centre, and public transport. ... more   less 

Additional Information about Mercure Brisbane

Address: 85 - 87 North Quay, Brisbane, Queensland 4003, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: $114 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Brisbane 4*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Expedia, Priceline and ACCOR so you can book your Mercure Brisbane reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Brisbane Hotel Brisbane
Brisbane Mercure
Hotel Style:
#42 Romantic Hotel in Brisbane
#46 Luxury Hotel in Brisbane
#52 Business Hotel in Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Brisbane staff and other travellers.
12 questions
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Questions? Get answers from Mercure Brisbane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room with a river view.”
 of 5 bubbles MrandMrsP2014, 20 Feb 2017 | Read review
“Make sure your upgrade is actually an upgrade!”
 of 5 bubbles Patkym, 19 Feb 2017 | Read review
“Choose a different hotel!”
 of 5 bubbles PhillipQ_11, 16 Feb 2017 | Read review
“Privilege Room on the Top floor was very quiet. Prepay parking on Secure-a-Park to save an absolute packet.”
 of 5 bubbles Naomidby, 4 Feb 2017 | Read review
“higher floors have fantastic river views, we stayed on tenth floor”
 of 5 bubbles ClareW532, 25 Jan 2017 | Read review
5 of 5