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Quay West Suites Brisbane

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#49 of 166 Hotels in Brisbane
Certificate of Excellence
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507 Reviews from our TripAdvisor Community

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There are newer reviews for Quay West Suites Brisbane
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Showing 498: English reviews
Port Stephens, Australia
Reviewed 7 August 2016

We return to this establishment regularly. The reason being that their staff (particularly management and reception) are extremely friendly, always ready to assist, and treat us with a smile each time they see us. Makes us feel as we are in a 'home away from home', which is much appreciated, particularly when travelling to Brisbane on a regular basis. We...

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Helpful?
1Thank MIKECLARA
QWSB_GM, General Manager at Quay West Suites Brisbane, responded to this review

Dear MIKECLARA, We very much appreciate you taking the time to review Quay West Brisbane and we are delighted you enjoyed your stay. Our team do enjoy welcoming you back each time you drive up from NSW to catch up with family. We look forward to welcoming you back again soon. Kind regards, Chris A

Maryborough, Australia
Reviewed 3 August 2016

Great place to stay in Brisbane. The rooms are spacious and clean with their own kitchen, lounge and bedroom, I really enjoyed the balcony, and the amazing view and its only a short walk to city, restaurants, casino and shopping!

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Helpful?
Thank julzm69
QWSB_GM, General Manager at Quay West Suites Brisbane, responded to this review

Dear julzm69, We very much appreciate you taking the time to review Quay West Brisbane and we are delighted you enjoyed your stay. The comments have been shared with our team. We look forward to welcoming you back again soon. Kind regards, Chris Armstrong

Melbourne, Australia
Reviewed 31 July 2016

Directly opposite the botanical gardens, close to the mall and Eagle street restaurants. The rooms are a bit dated, but spacious with a great balcony. Pool area quiet (spa out of action). Staff are friendly, but not very proactive. Breakfast is from a set menu so you'd think would be perfected... But quite slow and not well cooked. Everything seems...

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2Thank Rachel B
QWSB_GM, General Manager at Quay West Suites Brisbane, responded to this review

Dear Rachel B, We very much appreciate you taking the time to review Quay West Brisbane. We do work closely with our apartment owners and are looking into refurbishment options for 2016 and your feedback about breakfast will be reviewed by our senior team. We look forward to welcoming you back again soon. Kind regards, Chris Armstrong

Reviewed 26 July 2016 via mobile

It always a beautiful place to visit and stay. The one bedroom apartments are roomy with balcony over looking the Botanical Gardens, lounge with flat screen tv and modern but simple decor. Location is good with Coffee shop franchise cafe around corner BWS bottle shop for take aways back to the apartment. The BBQ pool gym and spa is wonderful...

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Thank Paula M
QWSB_GM, General Manager at Quay West Suites Brisbane, responded to this review

Hi Paula M, Thank you for your feedback about your stay with us in Brisbane at Quay West. We apologise about the spa being out of order which is being addressed by building management in the near future. We hope to see you back at the hotel in the near future. Regards Chris

Brisbane, Australia
Reviewed 8 July 2016

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Thank John W
QWSB_GM, General Manager at Quay West Suites Brisbane, responded to this review

Ulaanbaatar, Mongolia
Reviewed 6 July 2016

Lovely location next to the botanical gardens and staff were helpful and professional, but the apartments are in dire need of refurbishment. Décor and style is dated and there are many small items / aspects that require maintenance. This leaves you with the feeling that you are staying in a high-rise motel. Certainly not indicative of the price you are...

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Thank leaf2468
QWSB_GM, General Manager at Quay West Suites Brisbane, responded to this review

Dear leaf2468, We very much appreciate you taking the time to review Quay West Brisbane. We do work closely with our apartment owners and are looking into refurbishment options for 2016. We look forward to welcoming you back again soon. Kind regards, Chris Armstrong

Melbourne, Australia
Reviewed 25 June 2016

Excellent view over the Botanic gardens and close to Brisbane's top eateries, casinos walking distance. Rooms spacious with shower and bath which is rare separate Landry and kitchen which was a surprise !

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Helpful?
Thank jeffcarlin69
QWSB_GM, General Manager at Quay West Suites Brisbane, responded to this review

Dear jeffcarlin69, We very much appreciate you taking the time to review Quay West Brisbane. We agree that our location is fantastic when staying in Brisbane city. We look forward to welcoming you back again soon. Kind regards, Chris Armstrong

Burleigh Heads, Australia
Reviewed 19 June 2016

Hubby and I just returned from a wonderful weekend at the Quay West Suites. We decided to treat ourselves and only booked the day before (Thursday). I booked an executive one bedroom apartment. The entrance was beautiful. Not the usual 'apartment foyer' we expected. It was elegant, friendly and welcoming. The manager Jake welcomed us. He is a lovely young...

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Thank Spunkybabe
QWSB_GM, General Manager at Quay West Suites Brisbane, responded to this review

Dear Spunkybabe, We very much appreciate you taking the time to review Quay West Brisbane and we are delighted you enjoyed your stay. The comments have been shared with our team. We look forward to welcoming you back again soon. Kind regards, Chris Armstrong

Le Claire, Iowa
Reviewed 27 May 2016

I have stayed at the Quay West Suites many times while in Brisbane on business and it has never disappointed. The apartments are comfortable, clean and provide a good environment for work and relaxation. If you are there over a weekend they have very handy washer and dryer right in the apartment and a kitchenette so you can relax and...

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Thank Ken S
QWSB_GM, General Manager at Quay West Suites Brisbane, responded to this review

Dear Ken S, We very much appreciate you taking the time to review Quay West Brisbane and we are delighted you enjoyed your stay. We look forward to welcoming you back again soon. Kind regards, Chris Armstrong

Singapore, Singapore
Reviewed 24 May 2016

I really enjoyed my appartment in Brisbane! Why? Great appartment - the rooms, the bed, the kitchen, the laundry machine - the package Great setting - I could walk to the city centre and run along the river Great view - the park just opposite great view, I could hear the birds Great neighborhood - restaurants and bars - parks...

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Thank Four_Vikings
QWSB_GM, General Manager at Quay West Suites Brisbane, responded to this review

Dear Four_Vikings, We very much appreciate you taking the time to review Quay West Brisbane and we are delighted you enjoyed your stay. We agree our location is perfect having the gardens and river so close for all guests to enjoy. We look forward to welcoming you back again soon. Kind regards, Chris Armstrong

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
McMahons Restaurant
McMahons Restaurant
Cuisines: Australian, International, Contemporary
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
A garden-inspired oasis nestled alongside Brisbane’s Botanic Gardens, Quay West Suites is Brisbane’s only 5-star, all-suite hotel offering unrivalled, attentive service and stylish, self-contained apartment accommodation. With all apartments boasting spectacular garden or panoramic city views Quay West is the ideal location to introduce yourself to the ‘river city’.All apartments have been refurbished and combine luxurious hotel comforts with apartment freedom and convenience. Featuring full kitchen and laundry facilities, open-plan living and dining rooms with spacious furnished balconies and completely separate bedrooms with an indulgent bedding package, providing elements of ‘home’ whether for a short or long stay. The signature recreation area, with resort-style pool, sundeck, gymnasium, sauna and outdoor spa, is unsurpassed in a CBD location and compliments the sunny Queensland outdoor lifestyle.With a relaxed, contemporary menu and unique garden outlook, McMahon’s Restaurant and Fraser’s Bar, located adjacent to the lobby on the ground floor, are the ideal place to relax with friends or colleagues and watch the world go by, and are open for breakfast, lunch and dinner daily. Quay West Suites Brisbane also offers 24 hour in-suite dining.Please note that Quay West Suites Brisbane is a non-smoking property. ... more   less 

Additional Information about Quay West Suites Brisbane

Address: 132 Alice St, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: $200 - $402 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Quay West Suites Brisbane 5*
Number of rooms: 51
Reservation Options:
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Also Known As:
Quay West Suites Brisbane Hotel Brisbane
Quay West Hotel Brisbane
Quay West Brisbane
Hotel Style:
#25 Romantic Hotel in Brisbane
#28 Family Hotel in Brisbane
#30 Business Hotel in Brisbane
#44 Luxury Hotel in Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from Quay West Suites Brisbane staff and other travellers.
3 questions
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over a year ago
Perth, Australia
1 month ago
Brisbane, Australia
over a year ago

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Questions? Get answers from Quay West Suites Brisbane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms upper floors, to avoid the tower which is built at side (noisy)”
 of 5 bubbles fabiefleury, 7 Dec 2016 | Read review
“Ask if there is construction work happening around the building”
 of 5 bubbles hhunt88, 21 Nov 2016 | Read review
“Best views on higher floors”
 of 5 bubbles H117HFrichardt, 16 Nov 2016 | Read review
“Great Views, Large apartments with full kitchen friendly staff”
 of 5 bubbles nettibyrnes, 29 Oct 2016 | Read review
“we stayed on level 11 if think which was quite. the one bedroom suite was cool and comfortable.”
 of 5 bubbles ChrisC411, 12 Oct 2016 | Read review
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