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BEST WESTERN Sunnybank Star Motel & Apartments

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BEST WESTERN Sunnybank Star Motel & Apartments
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122 Reviews from our TripAdvisor Community

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Showing 122: English reviews
Nambucca Heads, Australia
Reviewed 3 days ago NEW

The Sunnybank Star is well located with a variety of eating places within ten minutes drive. The Administration Staff are always very pleasant and helpful and the rooms are larger than a lot of Motels around.

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Helpful?
Thank Tery Y
Coffs Harbour, Australia
Reviewed 6 days ago NEW

Visit family in Brisbane regularly. Sunnybank Star is central to the Southside, clean, friendly and good value. Have tried many others over the years but Sunnybank Star is now our first choice no matter what time of year.

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Helpful?
Thank peteratcoffs
Charise M, Front Office Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Hello Peteratcoffs, Thank you for completing the review on Trip advisor. We strive hard to make our guests welcome and comfortable. It is our pleasure to have you stay with us and look forward to your return trips. We will pass your lovely comments all our staff memberas Kind Regards Sherry

Coverty
Reviewed 1 week ago

I've stayed at the sunnybank star motel over the past twelve months. They have the best customer service and they are always happy to help out and the manager is always willing to have a chat and help with any queries I had. Recommend to everyone.

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Helpful?
Thank rmcnamara82
Charise M, Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Good Afternoon Rmcnamara82, I am delighted to read that you have stayed with us over the last twelve months. Here at Best Western Sunnybank Star Motel And Apartment we strive to provide all customers with a great experience. Your kind words about our customer service is appreciated. As you are well aware I try my best to get to know...

Nanango, Australia
Reviewed 2 weeks ago

I often stay here as it is close to family when I visit from the country. Rooms are very clean, toiletries available ,and request to enter early OK'ed. Staff have booked taxis for me also. The car park is ample so I can maneuver my long car in and out . It is very close to Garden City shopping Centre...

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Helpful?
Thank inap320
Charise M, Front Office Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Hello inap 320. Thank you for the review on trip Advisor. We are situated in a good location with a small 7 day shopping centre across the road, the bus to Garden city plus Brisbane every 15 minutes at our gate, a great community sports club 2 minutes down the road. Service station plus car wash across the road. We...

Brisbane, Australia
Reviewed 2 weeks ago

Room was clean and spacious. Bed comfortable. Room shows some signs of age. Aircon is noisy. Good location with shops and restaurants close by. Road is very busy but close to transport. Plenty of car parking.

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Helpful?
Thank khotz_722964
Nerang, Australia
Reviewed 3 weeks ago

Best beds ive ever slept in .very clean and tidy room staff fantastic .very close to everything outdoor pool area lovely and tidy .every thing u need is not to far away.staff very friendly and helpful

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Helpful?
Thank Julie C
Charise M, Front Office Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Dear Julie C, It is great to hear that you had a enjoyable stay with us and thank you for praising our service and facilities. We invest effort to ensure the highest level of personalized service to our guest. It is a great joy for us to see that our whole team's effort was so much appreciated. Thanks again for...

Nerang, Australia
Reviewed 3 weeks ago via mobile

This accommodation was lovely neat tidy had everything you need to be comfortable beds were comfortable we had a great stay staff were friendly and very helpful easy access to all facilities and m1 and local businesses

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Helpful?
Thank pebbles62
Charise M, Front Office Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Dear Pebbles62, Thank you for leaving such lovely comments, your feedback is very much valued. We really appreciate your comments regarding our customer service and the best in facilities. Our staff members take their roles in our industry very seriously and improving every day, to provide that quality customer services which our guests expect. We appreciate your business, and we...

Scotland
Reviewed 1 November 2016

This accommodation is very good. Although on the outskirts of the town it was very handy for public transport, bus no. 150 to the town centre. The accommodation is very comfortable. It is equipped with refrigerator, kettle and tea/coffee making facilities. There is a guest laundry and swimming pool on site. Onsite free parking.

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Helpful?
Thank M4zzy
Charise M, Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Dear M4zzy, Thank you for giving us a perfect feedback and for recommending Best Western Sunnybank Star Motel & Apartment to other travelers. I’m sure our entire motel staff enjoyed catering to your needs as much as you enjoyed your stay. It was our pleasure to have you stay and look forward to greeting you when you back to Brisbane...

Brisbane South
Reviewed 30 October 2016

The room was not clean, nail clippings on the bathroom vanity next to the basin, Looked to be blood stains on the carpet, shower kept going hot and cold - not constant, sofa was way past its use by date as when you sit down you can feel the wood frame - cushions did make it useable. The room had...

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Helpful?
1Thank DybCon
Charise M, Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Dear DybCon, Thanks for taking time to give your feedback. I am sorry to read that our room wasn’t up to the standard you’ve come to expect from us. Please allow me to offer my apologies for the cleanliness of the room that impacted your staying experience. I can assure you I have personally addressed this with our housekeeping staff...

Tweed Heads
Reviewed 27 October 2016

Did not respond to concerns even with several emails sent. Inconsiderate to their customers. We had an emergency and immediately rang their mobile number to cancel our booking for that day and the next day. We were assured it will be managed. The next morning we again confirmed the cancelation. We were promised to be contacted once the manager is...

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Helpful?
Thank Cherryl Joyce T
Charise M, Front Office Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Hello Cherryl Joyce T, Thank you for your comments re concerns with your reservation and the way it was handled. As we are not sure who you are or when you were booked for It is a little difficult to respond to your concerns. Could you please contact us direct at the Motel and advise name or dates so that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
FREE Wifi (unlimited download). FREE Foxtel. FREE Parking. Best Western Sunnybank Star Motel & Apartments is ideally situated to offer the corporate and leisure traveller a convenient location in modern and value for money accommodation. Just 2 minutes from the M1 and Gateway freeways this is the perfect base to explore all Brisbane has to offer and the fabulous attractions of the Gold Coast. The Motel is 30 minutes to the Gold Coast Theme Parks, 30 minutes to the Brisbane Airport, 10 minutes to the ANZ stadium, 15 minutes to the Chandler Swimming Centre and 5 minutes to Westfield Garden City and Sunnybank Shopping Centres. We offer 60 room types, 21 which are 2 bedroom self contained town houses andd apartments which sleep up to 4 people. All rooms offer a minimum of coffee & tea making facilities plus, telephone, hair dryer, air conditioning, TV, Foxtel, ironing equipment and more. All rooms are non-smoking rooms with the town houses offering a secluded private courtyard which are smoking zones for guests staying in the town house. Across the road is a 7 day a week shopping centre. The Motel is next to the Brisbane bus service which travels to the Brisbane City and South Bank every 15 minutes. ... more   less 

Additional Information about BEST WESTERN Sunnybank Star Motel & Apartments

Address: 223 Padstow Rd, Brisbane, Queensland 4113, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: $114 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Sunnybank Star Motel & Apartments 4*
Number of rooms: 60
Reservation Options:
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Hotel Style:
#77 Luxury Hotel in Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Sunnybank Star Motel & Apartments staff and other travellers.
2 questions
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Questions? Get answers from BEST WESTERN Sunnybank Star Motel & Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very comfortable”
 of 5 bubbles J576MJjuliec, 18 Nov 2016 | Read review
“Request a room down the end where it's a bit quieter in case you get neighbours that are loud for the rooms infront of the car park.”
 of 5 bubbles dkaylah, 12 Sep 2016 | Read review
“Any room is great, very spacious”
  • another bed just to the left
 of 5 bubbles nuckyb, 13 Aug 2016 | Read review
“Ensure you are getting what you want. 2 different room standards at this hotel”
 of 5 bubbles JRC073, 27 Jun 2016 | Read review
“Rooms back off the road would be quieter”
 of 5 bubbles 231SteveN, 13 Jun 2016 | Read review
5 of 5
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