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Mantra South Bank, Brisbane

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Mantra South Bank, Brisbane
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1,118 Reviews from our TripAdvisor Community

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There are newer reviews for Mantra South Bank, Brisbane
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Showing 1,110: English reviews
Townsville, Australia
Reviewed 5 days ago NEW

The one bedroom apartment was very clean and I loved having full cooking facilities, as well as a dishwasher and washing machine. The bedroom was comfortable and with a second TV in the bedroom made for some relaxation after a busy day at work. Loved the Gym too. Staff were very friendly, only one downside the Bar didn't have two...

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Helpful?
1Thank belindac758
Brisbane, Australia
Reviewed 6 days ago NEW

Room was neat and tidy however it was an iceberg when we first entered it. After fiddling with it - it was still an iceberg. Had to open a window to adjust temperature. Service at reception was good and were helpful. The downfall was the bar - need to update their drinks menu as what was on the menu was...

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Helpful?
1Thank 66yvonnen
Royce C, Front Office Manager at Mantra South Bank, Brisbane, responded to this review

Dear 66yvonnen, Thank you for your feedback. Sorry you had an issue with the AC in your room. Glad to know the team was able to look after you. Thank you for your constructive feedback for our Bar, I will pass on the feedback to our restaurant manager & promise to fix this for your next visit. Once again thank...

Honolulu, Hawaii
Reviewed 6 days ago NEW

Housekeeping was below par, front house staff were really inefficient, and they sting you for parking (the valet shouldn't mess with your car seat position btw. Bad skills)... and there's no towels in pool area... but if you're staying here you're doing it for the location, right? Really handy to Southbank restaurants!!

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Helpful?
Thank scotnothin
Royce C, Front Office Manager at Mantra South Bank, Brisbane, responded to this review

Dear scotnothin, Thank you for your feedback. Sad to hear you didn't have a nice experience at the hotel. We have worked hard on building a team who is passionate about customer service. Please accept our sincere apologies for your car seat position changed. For the safety of your car (some of our concierge team members are really tall) we...

Blackwater, Australia
Reviewed 6 days ago NEW

The service received at the bar was not very good. Not friendly and not wanting to help. We got our drinks but did not stay for more due to the service. However the service by the desk staff was quite good when checking in and out.

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Helpful?
1Thank 49rebekahr
Royce C, Front Office Manager at Mantra South Bank, Brisbane, responded to this review

Dear 49rebekahr, Thank you for your feedback. We are sad to hear that you didn't enjoy your time at the bar. Let us assure you this is not the level of service & atmosphere we wish to create for our guests. We will be talking to the team & get this rectified for your future return. Thank you for your...

Melbourne, Australia
Reviewed 6 days ago NEW

This is a very well located hotel with good features although perhaps the rooms despite being large and well appointed are just starting to get a little tired. Staff are always pleasant and helpful but expensive wi-fi access is a significant negative. Will stay again when their rates are competitive.

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1Thank kenmS6661CV
Tenterfield, Australia
Reviewed 1 week ago

great comfortable beds breakfast was fantastic , staff were really helpful as I was there for a specialist appointment they helped with maps ,walking distance to every where parking was not a worry , all done for you. donna

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1Thank O4850PVdonnam
Royce C, Front Office Manager at Mantra South Bank, Brisbane, responded to this review

Dear Donna, Thank you for your lovely feedback. Glad to know you had a lovely stay & that our team was able to help you in every aspect of your stay. We look forward to your return at Mantra South Bank Brisbane. Kind regards

Brisbane Region, Australia
Reviewed 1 week ago

From the moment we walked through the door the service was awesome, the room was clean and the bed was very comfortable. My wife was a bit disappointed there wasn't any moisturiser in the complimentary toiletries and the bathroom was a bit tired - chipped vanity, stained shower glass - but that was the only thing that prevented full marks

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1Thank H6304ABstephen
Royce C, Front Office Manager at Mantra South Bank, Brisbane, responded to this review

Dear H6304ABstephen, Thank you for you lovely feedback. Glad to know that you had a great stay & that our team members were able to leave an impression on you. We do provide moisturiser in our bathrooms sorry it wasn't present in your room. Please be rest assured I will pass this on to our housekeeping team. Once again thank...

Canberra, Australia
Reviewed 1 week ago

Fantastic location is the first point. The staff were very friendly and helpful. The bar was good and breaky in the morning was spot on. The only minus I would say is the lack of free internet in the room. But generally a very clean, well apointed facility in a fantastic location.

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1Thank Arndell
Royce C, Front Office Manager at Mantra South Bank, Brisbane, responded to this review

Dear Arndell, Thank you for your lovely feedback. Glad to know you had a great stay & enjoyed all the facilities our hotel has on offer. We are in the process of rolling out free internet for all our guests by early 2017, so watch this space. Once again thank you & we look forward to welcome you again at...

Sunshine Beach, Australia
Reviewed 1 week ago

Clean and functional, courteous staff. Good ambience. There was an issue with magnetic keys which two stays in a row failed to reopen doors necessitating a long and irritating journey back to the front desk.

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Helpful?
Thank David K
Royce C, Front Office Manager at Mantra South Bank, Brisbane, responded to this review

Dear David, Thank you for your feedback. Great to know you enjoyed your stay & enjoyed the facilities our hotel has on offer. Please accept our sincere apologies for the issue with your key cards, they do erase its memory when near a magnetic force. Once again thank you & we look forward to seeing you again at mantra South...

Sydney, Australia
Reviewed 1 week ago via mobile

I stayed in an exec studio with city view Good: comfortable bed, they helped me upgrade to a better room on my request eventhough they had auto upgraded me and colleagues to a 1 bedroom apt. But i wanted views. Bathroom has most toiletries , great location Could improve: provide shower cap without needing to ask; provide dental kit for...

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Helpful?
Thank Juhi K
Royce C, Front Office Manager at Mantra South Bank, Brisbane, responded to this review

Dear Juhi, Thank you for your kind feedback. Glad to know you enjoyed your stay & the team was able to look after your requests. We look forward to seeing you again at Mantra South Bank Brisbane. Best regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Mantra South Bank is conveniently located on Grey Street, opposite the Brisbane Convention & Exhibition Centre and within walking distance of several major tourist attractions including the Queensland Performing Arts Complex, State Art Gallery, Museum and South Bank Parklands. Public transport, including buses, trains and the famous Brisbane River City-Cats are all within walking distance of Mantra South Bank, ensuring all that Brisbane has on offer is right at your doorstep. The hotel offers a range of accommodation options such as hotel rooms, studios, one and two bedroom apartments. All rooms have been stylishly designed to offer guests maximum comfort and feature air-conditioning, mini-bar, plunger coffee & tea making facilities, direct-dial ISDN telephones, voice-mail, broadband internet access (fees apply), LCD televisions and DVD player, in-house movies and personal in-room safes. All Studio rooms have a kitchenette and all apartments feature a fully equipped kitchen, laundry facilities and private balconies, some with city views. The property offers guests an array of professional services and facilities including a 24 hour reception desk, 24 hour concierge, 24 hour room service, on site Stone Restaurant & Bar, gym, pool and spa. Small conferences for up to 48 delegates can be catered for in 'The Boardroom' or 'Meeting Room' and for larger functions, Stone Restaurant & Bar can cater for up to 150 guests. Combined with the close proximity to Brisbane's major attractions, Mantra South Bank is the ideal choice for business and leisure travellers looking for comfort and convenience. **THIS IS A NON SMOKING HOTEL** Business Facilities Small conferences for up to 48 delegates can be catered for in 'The Boardroom' or 'Meeting Room' and for larger functions, Mantra South Bank's Stone Restaurant & Bar can cater for up to 150 guests. Every guest room has Broadband internet connection and secretarial support can be arranged. Fax and copying services are also available for an additional fee. Check In Instructions: (hours of operation) Check in 1400hrs Check out 1000hrs Check in is from 2pm, if you do arrive earlier we can store your luggage for you. Check out time is 10am. You will be required to leave either a credit card imprint or a $250 refundable security deposit along with photo ID on check in. ... more   less 

Additional Information about Mantra South Bank, Brisbane

Address: 161 Grey St | South Bank, Brisbane, Queensland 4101, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: $159 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mantra South Bank, Brisbane 4*
Number of rooms: 161
Reservation Options:
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Also Known As:
Mantra South Bank Brisbane
Mantra South Bank Hotel Brisbane
Hotel Style:
#4 Spa Hotel in Brisbane
#25 Family Hotel in Brisbane
#30 Luxury Hotel in Brisbane
#39 Business Hotel in Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from Mantra South Bank, Brisbane staff and other travellers.
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Questions? Get answers from Mantra South Bank, Brisbane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to book a city view room on a higher floor. Ask for a balcony when booking.”
 of 5 bubbles kybags, 9 Nov 2016 | Read review
“Stay on Gray Street side of the building. Away from the train which is right at the back door”
 of 5 bubbles avagraceisace, 5 Nov 2016 | Read review
“Rooms away from main road probably quieter”
 of 5 bubbles dinxalink, 13 Oct 2016 | Read review
“Handy location for conferences at convention centre”
 of 5 bubbles Sanway1505, 6 Oct 2016 | Read review
“Even the windows open!”
 of 5 bubbles mcaine44, 2 Oct 2016 | Read review
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